Garden Hotel

Aparecida -22.84100900, -45.22774400 , 394 Rua Barão Do Rio Branco (Show on Map)


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Summary of reviewsGarden Hotel enjoys praise for its prime location, nestled in a vibrant neighborhood teeming with attractions and amenities, enhancing guest convenience with nearby public transport, shopping centers and dining options. The tranquil environment complements its proximity to city highlights such as the basilica and the fair, making it a versatile choice for various travelers, including families.

Breakfast at Garden Hotel stands out as a major positive, consistently lauded for its variety, quality and attentive service. Guests note the friendly and supportive staff, adding that the morning offerings significantly enhance their overall experience.

When it comes to the rooms, opinions are mixed. The hotel provides basic and functional accommodations that are clean and comfortable, albeit often noted as small and minimally furnished. Recent renovations have been appreciated, but some guests experienced inconsistencies in cleanliness and noise levels, especially in street-facing rooms.

Cleanliness generally receives positive feedback with many guests commending the hotel’s clean and organized environment. However, some noted occasional lapses such as dirty bedding and inadequately cleaned bathrooms.

The staff at Garden Hotel consistently garner high praise for their exceptional service. Descriptions of the team emphasize friendliness, attentiveness and genuine care, significantly enhancing the guest experience. Additionally, the ownership is frequently highlighted for nurturing a family-like atmosphere that makes guests feel welcomed and valued.

Wi-Fi reliability appears uneven with guests experiencing both satisfactory and subpar connections. The absence of a telephone for reception communication is noted, impacting the overall convenience for some.

Parking nearby is accessible but comes with an additional cost and while some find this practical, others call for clearer information regarding arrangements.

For families, Garden Hotel offers a cozy and hospitable environment suitable for short stays. The warmth and helpfulness of the hotel staff create an inviting atmosphere for both adults and children.

The bed quality also delivered mixed reviews. While some guests found the beds comfortable, many reported excessively firm mattresses leading to discomfort. Issues with bed configuration and the need for better bedding were also mentioned, suggesting that improvements in this area could greatly enhance guest satisfaction.

In summary, Garden Hotel offers a well-located, hospitable stay with outstanding service and a commendable breakfast experience. Despite some room for improvement in Wi-Fi reliability, bed comfort and consistent cleanliness, it remains a favored choice for budget-conscious travelers seeking quality service and a welcoming atmosphere.
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Cheap Hotel
Situated on Rua Barão do Rio Branco in Aparecida, this hotel provides a simple and affordable option. Its central location offers easy access to nearby amenities and attractions.

Accessible Hotel
Garden Hotel offers rooms and facilities for disabled guests, wheelchair access, a lift, and accessible parking.

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Parking

3-Star Hotel

Room Types
Double Room Offering free toiletries, this double room includes a private bathroom with a shower. This double room offers air conditioning and a flat-screen TV.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower. This quadruple room provides air conditioning and a flat-screen TV.

Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower. This triple room features air conditioning, a flat-screen TV and city views.

Guest Reviews
Location
Garden Hotel boasts an enviable location that has left many guests impressed. Situated in a vibrant neighborhood, the hotel offers easy access to numerous attractions and amenities. Guests particularly appreciate its proximity to the bus station, making transportation hassle-free. The hotel's closeness to the basilica and the fair is an added bonus, allowing visitors to reach these landmarks with a short, pleasant walk. Families with children find the location especially convenient with a nearby pharmacy and various restaurants catering to diverse needs.

The area around Garden Hotel also garners praise for being close to a shopping center, several good restaurants and local bars, enhancing the overall experience. While the hotel is set in a quiet environment perfect for a restful stay, it still provides easy access to the bustling city center and sanctuary, offering the best of both worlds.

Moreover, guests have highlighted the added convenience of the hotel's parking facilities, which are handy for those traveling by car. Despite one review mentioning a location far from the churches, the majority of feedback emphasizes the excellent, central and accessible position of the Garden Hotel, making it a popular choice for travelers seeking comfortable and well-located accommodations.

Breakfast
Guests of Garden Hotel consistently praised the breakfast, describing it as excellent, wonderful and very good. The variety and quality of food received high marks with guests mentioning delicious options and perfect coffee. The attentive service, especially from the owner, was frequently noted with staff being described as friendly, welcoming and very supportive. The breakfast experience was often highlighted alongside other positives such as good location and quality accommodations. Despite a few mentions of bad or reasonable breakfasts, the overall sentiment leaned heavily towards satisfaction with many guests recommending it highly. The breakfast was a standout feature with offerings that were diverse, complete and well-served, leaving a positive impression on visitors.

Rooms
Garden Hotel provides a basic and functional experience with a few notable highlights and areas for improvement according to guest reviews of its rooms. The rooms are consistently described as small or cramped, making them more suitable for solo travelers or couples rather than families or groups. These compact spaces tend to lack sufficient furniture, such as wardrobes, desks or bedside tables, which leads to challenges in organizing belongings and luggage. Furthermore, there are frequent mentions of the absence of a minibar, intercom and even power outlets, adding to the overall minimalist setup.

Despite the size constraints, some guests have appreciated the rooms for their cleanliness and comfort, citing clean and airy conditions as positive aspects. However, inconsistency in cleanliness has been noted with some guests encountering hair from previous occupants and inadequate hygiene in the bathrooms.

Comfort-wise, opinions are mixed; while some guests find the beds hard, others mention that the beds are comfortable. Noise levels can be an issue, especially for rooms facing the street. The recent renovations and ongoing improvements are seen as a positive step and the simple but tasty breakfast adds value to the overall experience.

In summary, Garden Hotel offers a no-frills lodging option with clean and functional rooms that could benefit significantly from increased space, additional furniture and better amenities. It's a suitable choice for budget-conscious travelers seeking a clean place to stay without the expectation of extensive in-room facilities.

Beds
At Garden Hotel, the bed situation is a mixed bag based on guest feedback. While some guests found the beds comfortable and the mattresses of good quality, the overwhelming majority of reviews highlight issues with the hardness of the mattresses. Many felt the mattresses were excessively firm, to the point of discomfort with some likening the experience to sleeping on the floor.

There were also remarks about the beds being old and the bedding being dirty or worn. The configuration of bed types also posed a problem for some guests, as double beds often turned out to be two single beds pushed together, creating an inconvenient gap. Despite these complaints, there were mentions of great bedding and new beds, suggesting some rooms may offer a better experience than others. The consensus, however, is that improvements to the beds and bedding could significantly enhance the overall stay at the hotel.

Cleanliness
Garden Hotel has garnered mixed reviews regarding its cleanliness, but there's a notable emphasis on positive feedback. Many guests have praised the hotel's cleanliness, describing it as outstanding and highlighting its well-organized and clean environment. Visitors have appreciated the clean and airy rooms with everything looking fresh and new. The overall hygiene care and maintenance of the hotel, including its new facilities, have received commendations, contributing to a pleasant and comfortable stay for many.

However, there have been some recurring concerns. A few guests noted issues with bedding cleanliness, mentioning sheets that looked dirty or yellowed. Some rooms were reported to have a moldy smell or hair strands on the floor, indicating lapses in thorough cleaning. Despite these drawbacks, the general sentiment suggests that the Garden Hotel does maintain a high standard of cleanliness in many areas, but inconsistencies remain a point of concern for some guests.

Staff
At Garden Hotel, the standout element that leaves a lasting impression on guests is the exceptional service provided by the staff. Described repeatedly as friendly, helpful and attentive, the team goes above and beyond to ensure a welcoming atmosphere. Notably, the owners contribute significantly to this positive environment, often mingling with guests and making everyone feel part of a family. Specific employees, including a highly praised kitchen boy and a conscientious night receptionist, also receive individual accolades for their outstanding hospitality.

The staff's sensitivity and politeness are recurrent themes in the reviews with words such as kindness, warmth and charisma frequently used to describe interactions. Guests appreciate the immense care shown towards their well-being and commend the impeccable service they receive, whether it’s at the front desk or throughout their stay. This commitment to hospitality is matched by a well-organized and clean facility, further enhancing the overall experience.

In summary, Garden Hotel excels in terms of customer service, thanks to a dedicated team that prioritizes attentiveness and friendliness. The hospitality extended by both the employees and the owners ensures that every guest feels valued and well-cared for, making their stay pleasant and memorable.

Wi-Fi
Guests at the Garden Hotel have shared varying experiences regarding the Wi-Fi. Many have appreciated the internet connection in the rooms, noting its reliability. However, there have been several reports of the Wi-Fi not working properly with some mentioning difficulties even with basic applications like WhatsApp. Common issues highlighted include slow internet speeds and the Wi-Fi network being non-functional at times, particularly within the rooms. Additionally, the lack of a telephone to communicate with reception has been noted by some guests. Despite these inconsistencies, when the Wi-Fi does work, it meets the needs of guests efficiently.

Parking
Garden Hotel's parking situation receives a mix of comments from guests. The hotel does not offer private parking, but there is parking available nearby. However, it's important to note that this parking is not included in the room rate and incurs an additional cost, typically around 20 reais per night. Despite the extra fee, many guests find the parking conveniently close to the hotel and reasonably priced. While some reviews mention a lack of clarity regarding parking arrangements, others appreciate that there are nearby options available, providing a practical solution for those traveling by car. The hotel seems to be in the process of arranging more definitive parking solutions for its guests.

Family
Garden Hotel offers a cozy and welcoming atmosphere, ideal for families seeking a comfortable stay. Guests appreciate the familiar and family-friendly environment with many noting the pleasant and helpful nature of the family responsible for the hotel. It's a great location for a short family getaway, as the place meets expectations and provides a warm ambiance suitable for both adults and children. Families can expect a pleasant experience in a setting that feels both inviting and accommodating.


No, Garden Hotel doesn't have any pool.

No, a spa isn't available at Garden Hotel.

Yes, Garden Hotel welcomes dogs.

Yes, parking facilities are available at Garden Hotel.

No, Garden Hotel doesn't have a gym.

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