Peace Laguna Resort & Spa - SHA Extra Plus
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Summary of reviewsPeace Laguna Resort & Spa - SHA Extra Plus in Ao Nang is highly praised for its exceptional location, balancing proximity and tranquility. Nestled just off the main road, it offers a peaceful retreat despite being close to the bustling center of Ao Nang. The resort's idyllic setting, surrounded by a serene lagoon and lush green grounds, ensures guests can enjoy natural beauty while having easy access to numerous bars, restaurants, shops and the beach.
The breakfast offerings are generally well-received, featuring a variety of Western and Thai options and live cooking stations. Guests appreciate the quality and taste of the food, although some mention slight inconsistencies in the selection and freshness. The dining experience, enriched by scenic views of the pools and mountains, is further complemented by diverse and delicious dinner offerings. While some find the on-site restaurant a bit pricey, there are ample nearby dining options.
The accommodations at Peace Laguna Resort & Spa offer a range of spacious and comfortable rooms, villas and cottages. Guests praise the large bathtubs, outdoor showers and expansive balconies with beautiful views of the lagoons and limestone mountains. Despite occasional mentions of outdated furnishings and minor maintenance issues, the friendly and responsive staff contribute positively to the overall experience.
Cleanliness throughout the resort is generally upheld by diligent housekeeping, although some areas could benefit from more detailed cleaning and maintenance. The pool areas with three well-maintained swimming pools, are highlighted for their beauty and serene atmosphere. Guests enjoy the stunning views and the family-friendly amenities, despite minor issues such as occasional maintenance needs around the pool loungers.
The staff at Peace Laguna Resort & Spa earn high praise for their friendliness, helpfulness and dedication. Guests frequently mention the welcoming atmosphere created by attentive and polite staff members, which significantly enhances their stay.
WiFi experiences are mixed with some guests finding it satisfactory for basic needs while others face disruptions and weak connections. The spa, when available, provides a pleasant experience, despite some operational issues. The fitness room, although spacious and generally well-maintained, contains outdated equipment that could benefit from updates.
The resort's proximity to Ao Nang Beach makes it convenient for beachgoers with only a short walk required. Guests enjoy the peaceful setting and accessibility to local attractions, ensuring a balanced experience of resort tranquility and the vibrant beach strip.
Peace Laguna Resort & Spa is also recognized for being family-friendly, offering numerous activities and attractions that ensure a memorable experience for children. Overall, it is a highly recommended choice for travelers seeking a serene but centrally located retreat in Ao Nang.
Categories
The breakfast offerings are generally well-received, featuring a variety of Western and Thai options and live cooking stations. Guests appreciate the quality and taste of the food, although some mention slight inconsistencies in the selection and freshness. The dining experience, enriched by scenic views of the pools and mountains, is further complemented by diverse and delicious dinner offerings. While some find the on-site restaurant a bit pricey, there are ample nearby dining options.
The accommodations at Peace Laguna Resort & Spa offer a range of spacious and comfortable rooms, villas and cottages. Guests praise the large bathtubs, outdoor showers and expansive balconies with beautiful views of the lagoons and limestone mountains. Despite occasional mentions of outdated furnishings and minor maintenance issues, the friendly and responsive staff contribute positively to the overall experience.
Cleanliness throughout the resort is generally upheld by diligent housekeeping, although some areas could benefit from more detailed cleaning and maintenance. The pool areas with three well-maintained swimming pools, are highlighted for their beauty and serene atmosphere. Guests enjoy the stunning views and the family-friendly amenities, despite minor issues such as occasional maintenance needs around the pool loungers.
The staff at Peace Laguna Resort & Spa earn high praise for their friendliness, helpfulness and dedication. Guests frequently mention the welcoming atmosphere created by attentive and polite staff members, which significantly enhances their stay.
WiFi experiences are mixed with some guests finding it satisfactory for basic needs while others face disruptions and weak connections. The spa, when available, provides a pleasant experience, despite some operational issues. The fitness room, although spacious and generally well-maintained, contains outdated equipment that could benefit from updates.
The resort's proximity to Ao Nang Beach makes it convenient for beachgoers with only a short walk required. Guests enjoy the peaceful setting and accessibility to local attractions, ensuring a balanced experience of resort tranquility and the vibrant beach strip.
Peace Laguna Resort & Spa is also recognized for being family-friendly, offering numerous activities and attractions that ensure a memorable experience for children. Overall, it is a highly recommended choice for travelers seeking a serene but centrally located retreat in Ao Nang.
Resort with Spa
Located amidst towering limestone cliffs and a tranquil lagoon, this resort provides a serene and natural setting for spa treatments. It is only 200 metres from Ao Nang Beach, offering both seclusion and convenience.
Family Friendly Resort
This resort offers a tranquil setting with spacious accommodations suitable for families. It features multiple swimming pools and spa facilities, ensuring a relaxing and enjoyable experience for all guests.
Romantic Resort
Located in Ao Nang Beach, this resort features charming bungalows nestled around a tranquil lagoon. Its lush tropical setting, spa services, and romantic dining options provide a peaceful and intimate escape.
Resort with Swimming Pool
This resort is nestled amidst lush greenery and offers a tranquil retreat. It features multiple swimming pools and a spa, providing a relaxing and rejuvenating experience.
Outdoor Pool
Business Resort
This resort features up-to-date conference rooms and facilities for groups of up to 250 guests. The Grand Ballroom can accommodate a maximum of 250 guests and can be subdivided into two rooms. The Laguna Room is suitable for smaller meetings of up to 30 guests.
Resort with Parking
The resort provides both free parking and valet parking, along with general car park facilities. These options ensure convenient parking for all guests.
EV charging stations
Resort with Gym
Peace Laguna Resort & Spa has a dedicated fitness room for guests. The facility is equipped with treadmills, cross fit machines, exercise bikes, lifting machines, and free weights, providing options for a comprehensive workout.
Resort with EV Charging Stations
This resort offers EV charging stations, allowing guests to conveniently charge their electric vehicles on-site. It provides a comfortable and eco-friendly stay with spa facilities.
4-Star Resort
The resort features a steam room and jacuzzi, providing options for relaxation. It offers fitness classes and a library for guests. The resort is located near Aqua Vision and offers a blend of wellness and recreational facilities.
Resort with Outdoor Pool
Peace Laguna Resort & Spa features multiple interconnected pools surrounded by limestone cliffs. The unique landscape and tranquil atmosphere make it a perfect destination for a peaceful getaway.
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort near Nightlife Spots
Accessible Resort
Guest Reviews
Peace Laguna Resort & Spa in Ao Nang is praised for its exceptional location. Nestled just off the main road, it offers a peaceful retreat despite being so close to the bustling center of Ao Nang. Guests can enjoy beautiful natural surroundings, including a serene lagoon and lush green grounds. It’s a stone's throw away from the beach with numerous bars, restaurants and shops within a short walking distance. This perfect balance of proximity and tranquility makes it a highly convenient base for exploring the vibrant area while still enjoying quiet and privacy.
The resort is just a few minutes' walk from Ao Nang Beach, making it an ideal spot for those looking to enjoy beach activities without the need for transportation. The location is described as superb with everything within walking distance, from lively markets and night scenes to more relaxed cafes and massage parlors.
Moreover, the resort's setting is idyllic with an ambiance that merges both centrality and seclusion. Despite its central location, guests often note how peaceful and quiet it is, providing a perfect escape from the hustle and bustle of city life. The proximity to nightlife and shops adds to the convenience, ensuring that all needs are met within a short stroll.
With its excellent geographical positioning, the Peace Laguna Resort & Spa offers guests the best of both worlds – vibrant city life and serene retreat, making it an ideal choice for travelers visiting Ao Nang.
Guests at Peace Laguna Resort & Spa - SHA Extra Plus generally have positive impressions of the breakfast offerings, frequently noting the abundance and variety of options available. The breakfast buffet is described as very extensive, complete and varied, catering to both Western and Thai tastes. Many guests highlight the quality and taste of the food with specific mentions of delicious and indulgent breakfast items, as well as the presence of live cooking stations.
However, some guests suggest that the breakfast experience can be inconsistent. While many reviews praise the selection and the fact that it's worth the money, there are a few mentions of the breakfast being sub-standard, average or in need of improvement, particularly in terms of more options for sweet items and fresh fruits. Vegetarians and those looking for halal or vegan options found the selection somewhat limited.
Guests appreciate the scenic views of the pools, lake and mountains, adding to the pleasant dining experience. Some minor criticisms include operational issues, such as the need for a better toaster and quicker replenishment of the buffet. Despite some negative feedback, the overarching sentiment is that the breakfast at Peace Laguna Resort & Spa generally provides a great start to the day with its extensive, varied and tasty options.
Peace Laguna Resort & Spa - SHA Extra Plus offers a diverse dining experience that has garnered positive feedback for its delicious and plentiful food options. Guests can enjoy a mix of Thai and Western dishes at good prices within the hotel, where the quality of the food is frequently praised. The resort's restaurant presents a variety of menus, catering to different culinary preferences, from tasty Thai and European food to more common Western favorites.
However, the dining options at Peace Laguna are complemented by numerous nearby eateries, reflecting the resort's central location in Ao Nang. This prime position ensures that guests have easy access to an array of bars, shops and restaurants, including a highly recommended Mexican restaurant just next door.
Despite the generally positive remarks, some guests noted that the on-site restaurant can be a bit expensive given the quality of the food and that the room service menu might need improvements. Additionally, a few reviews highlighted issues with the temperature and taste of the food. Overall, dining at Peace Laguna Resort & Spa offers a pleasant experience with a lot of variety both on and off the resort premises.
Peace Laguna Resort & Spa offers a diverse range of accommodations, from spacious rooms to cozy villas and superior cottages. The rooms are frequently praised for their size, comfort and beautiful views, creating a sense of a private tropical paradise. Many guests appreciated the clean, well-appointed rooms with amenities like outdoor showers, large bathtubs and expansive balconies overlooking serene lagoons or impressive limestone mountains.
However, some areas of the resort exhibit signs of wear and tear with occasional reports of outdated furnishings, broken bathroom fixtures and maintenance issues. Despite this, the staff's swift responsiveness to problems and their friendly service enhance the guests' experience.
The spacious rooms often feature comfortable beds, though some found the mattresses too firm for their taste. There were isolated complaints about cleanliness and room readiness with housekeeping sometimes falling short of expectations.
Overall, while the aesthetic and maintenance of certain areas could benefit from refurbishment, the resort’s natural beauty, comfortable accommodations and attentive service make it a favorable choice for many travelers seeking a relaxing getaway.
Peace Laguna Resort & Spa - SHA Extra Plus offers a mixed experience when it comes to the comfort of their beds. Many guests found the beds to be very large and super comfy with several noting the appealing size and coziness of the beds. The bungalows and cottages were also highlighted as particularly cozy and spacious, adding to the overall comfort.
However, some guests noted issues with bed comfort, mentioning that the mattresses could be too hard or lumpy, impacting their sleep quality. A few mentioned that despite the beds being large, they were not always sufficient for two people or had issues such as ill-fitting sheets and firmness that did not suit everyone's preference. Some found the beds rock hard or mentioned a need for an upgrade.
On the positive side, many reviews praised the beds for being clean and comfortable, emphasizing that clean and well-maintained bedding contributed to a pleasant stay. Although there were critiques about some beds being uncomfortable and needing updates, the clean and appealing surroundings of the resort helped enhance the overall bedding experience.
Nestled in the serene environment of Ao Nang, Peace Laguna Resort & Spa - SHA Extra Plus boasts a beautiful and well-maintained landscape, creating a pleasant and clean ambiance. The resort is characterized by its spacious and clean rooms, offering guests a comfortable and quiet stay. The property, despite showing some signs of aging in specific areas, is predominantly tidy and well-kept.
The housekeeping staff are diligent, ensuring the general cleanliness of the resort is upheld. Although the cleaning services could be more detailed, especially in less prominent areas such as windows, bathtubs and certain outdoor furnishings, the overall hygiene standards contribute to a pleasant stay for most guests.
The rooms, while largely clean and comfortable, show signs of deferred maintenance and occasional lapses in thorough cleaning. Some guests noted instances of superficial cleaning and maintenance issues like sticky floors, stained fixtures and occasional mold in bathrooms. Despite these concerns, the well-designed layout and spacious nature of the rooms generally offer a satisfactory experience.
The pool areas and other shared spaces also reflect the resort's commitment to cleanliness, although some maintenance is required, particularly around the pool loungers and fencing. The excellent staff service and the tranquil environment further enhance the appeal of Peace Laguna Resort & Spa, making it a delightful place for a relaxing retreat.
The reviews highlight that the staff at Peace Laguna Resort & Spa consistently provide a commendable level of service and hospitality. Guests frequently mention the front desk team for being particularly helpful and friendly with receptionists like Nalinee being specifically noted for their kindness and attentiveness. The staff overall are described as very friendly, always smiling and eager to assist with any needs, which significantly enhances the guest experience.
Furthermore, the staff's politeness and professionalism are repeatedly affirmed, suggesting that they maintain a warm and welcoming atmosphere throughout the hotel. There are several mentions of the staff being available, attentive and effective at addressing guests' concerns quickly and efficiently. Many guests appreciated the staff's assistance with additional requests, such as early check-ins and booking tours.
Although the vast majority of feedback about the staff is positive, there are a few isolated comments about room for improvement, including occasional uncooperative behavior at the breakfast restaurant and a perceived lack of warmth from some employees. Nonetheless, these instances are exceptions rather than the norm.
Overall, the staff at Peace Laguna Resort & Spa earn high praise for their friendliness, helpfulness and dedication with many guests highlighting that their interactions with the staff significantly contributed to a pleasant and enjoyable stay.
When considering a stay at Peace Laguna Resort & Spa - SHA Extra Plus, be mindful of mixed experiences regarding the WiFi. Some guests mentioned good or even great WiFi coverage and it was described as acceptable for regular use, suggesting a satisfactory experience for basic internet needs. However, there are frequent reports of issues such as having to re-login every time after reentering the hotel, weak and unreliable connections and even instances where WiFi was completely unavailable in certain rooms. WiFi performance was described as moderate by some, while others faced significant disruptions in connectivity, including intermittent functionality and non-existent service at times. For those intending to rely heavily on a stable internet connection, this might pose a challenge, particularly if you need to perform data-heavy tasks like streaming videos.
The spa at Peace Laguna Resort & Spa - SHA Extra Plus received mixed reviews from guests. While some guests praised the spa for its fantastic massages and good facilities, others noted that the spa was closed during their stay due to the pandemic. Despite this, the staff were helpful, offering to drive guests to nearby spas. The presence of a whirlpool tub was appreciated, though there were some issues with the spa bath draining through the jets. Overall, when available, the spa was described as cosy and provided a pleasant experience.
The fitness room at Peace Laguna Resort & Spa - SHA Extra Plus is situated conveniently near the main entrance in a white building. While the gym is notably spacious, it does have a mix of issues including outdated equipment and a lack of necessary updates. Some reviews highlight broken equipment and the absence of a television, which detracts from the overall experience. Despite these drawbacks, the gym is generally well-maintained and provides good facilities for guests looking to stay active during their visit.
Peace Laguna Resort & Spa - SHA Extra Plus boasts a sprawling property with an impressive array of three swimming pools scattered across different locations. Guests have consistently praised the pools' beauty, cleanliness and the serene atmosphere they provide. The pools are described as very nice, enjoyable and well-maintained, making them a highlight of the resort experience. Visitors particularly appreciated the stunning views from the pools, which were often complemented by the surrounding beautiful gardens and landscapes.
Despite some minor drawbacks, like occasional maintenance issues and the need for more pool towels, the majority of feedback focuses on the positive aspects, such as the availability of multiple pools ensuring easy access and space for relaxation. Each pool includes areas for both adults and children, enhancing their family-friendly appeal. The presence of swim-up bars and poolside relaxation spots adds to the overall enjoyable pool experience.
Although some reviews mentioned issues like dirty loungers, broken tiles and green water, these were exceptions rather than the rule. Overall, Peace Laguna Resort & Spa’s pool facilities continue to be a significant attraction, offering beautiful, clean and well-maintained swimming options nestled in picturesque surroundings.
Peace Laguna Resort & Spa - SHA Extra Plus offers a location that, while not directly on the beach, is still convenient for beachgoers with a short walk of five to ten minutes to reach Ao Nang Beach. Guests frequently mention the beach being nearby with phrases like a stones throw away and a few steps from the beach indicating the close proximity, although no direct path is available from the hotel. The resort compensates with its peaceful setting and accessibility to local attractions, including restaurants, bars and shopping areas, all within walking distance. The beach itself is described as clean and nice, providing a good destination for relaxation despite being a bit busy. The overall location is praised for being near everything needed for a pleasant stay, allowing guests to enjoy both tranquility within the resort and the vibrant atmosphere of the nearby main street and beach strip.
Peace Laguna Resort & Spa – SHA Extra Plus, is heralded as an excellent choice for family vacations, thanks to its accommodating and child-friendly atmosphere. Guests frequently highlight the hotel's fantastic attractions and abundance of family-friendly activities that ensure children have a memorable experience.
The serene environment, dubbed an oasis of tranquility and nature, is perfectly suited for families looking to unwind. Several reviews emphasize the resort's ability to cater to specific family needs, such as room changes to accommodate extra beds. The staff receives high praise for their patience and willingness to fulfill guest requests, effectively enhancing the family-friendly vibe.
The warm and friendly atmosphere of the resort makes it a great destination for families on the go. Despite some mentions of maintenance issues and an isolated incident involving bedbugs, most reviews underscore the resort's excellent value and suitability for family stays. The emphasis on family-style accommodations and good value also contribute to its reputation as an ideal spot for a family holiday.
Peace Laguna Resort & Spa boasts a vibrant location enriched with bustling nightlife, making it ideal for those who enjoy social scenes. The resort is surrounded by bars, clubs and restaurants, all within a few minutes' walk, blending convenience with a lively atmosphere. The proximity to nightlife ensures ample opportunities to experience the energetic local culture, despite occasional noise from nearby clubs and bars that some guests mention.
The beautiful jungle and mountain views offer a serene contrast to the energetic nightlife, creating a unique balance between relaxation and excitement. Shops and beaches are also close by, providing numerous options for both daytime and evening activities. While the nearby town of Krabi can be quite commercial and noisy, the resort's location allows guests to effortlessly access both the nightlife and peaceful natural surroundings.
Peace Laguna Resort & Spa – SHA Extra Plus presents itself with the charm of a four-star hotel, but reviews suggest several aspects fall short of this classification. The most notable critiques highlight outdated facilities and a noticeable decline in room conditions, which many guests feel do not meet the criteria for a four-star establishment. Instances of the staff feeling overwhelmed due to the large size of the complex have been noted, potentially impacting the overall service quality.
Comparisons to other four-star hotels in Thailand paint a picture of missed expectations with guests pointing to special gestures like recognition of birthdays as a standard practice elsewhere that was absent here. Although the cleaning staff's dedication is recognized, there's a consensus that maintaining cleaner environments and updating amenities would help align the hotel more closely with its star rating.
Several guests propose that the resort has the potential to be a five-star destination if significant restorations are made. However, as it stands, many feel it functions more closely to a three-star hotel. The disparity between the resort's advertised four-star rating and actual guest experiences suggests a need for improvements to meet and perhaps exceed the expected standards.
At Peace Laguna Resort & Spa - SHA Extra Plus, guests can delight in not just one, but three swimming pools, each set within a picturesque tropical garden. The pool areas are frequently praised, described as nice, lovely and even romantic and relaxing. The outdoor amenities extend to beautifully set, private outdoor showers that add a touch of elegance, though some guests noted they might need a bit of upkeep.
The pools are clean and well-maintained, operating until 8 pm, which many guests found adequate given the number of visitors. The presence of a poolside bar enhances the overall experience, making it a perfect spot for relaxation. The terrace features a particularly nice pool, adding another dimension to the resort’s aquatic offerings.
Despite a few minor issues such as broken pool stairs and occasional shortages of pool towels, the overall sentiment towards the pools is overwhelmingly positive. The large parking area and the serene ambiance contribute to making it a top choice for honeymooners seeking a romantic getaway.
Peace Laguna Resort & Spa - SHA Extra Plus provides an idyllic setting perfect for romantic getaways and honeymoon trips. Surrounded by the awe-inspiring natural beauty of towering rocks and peaceful jungle scenery, it offers a serene and quiet atmosphere ideal for couples looking for a romantic retreat. Guests have access to three exquisite pools and a central lake area, all enhancing the romantic ambiance.
The hotel boasts an exceptional setting that couples find perfect for romantic walks and quiet moments together. It caters to both couples and families, ensuring a versatile yet intimate experience. The location is not only great for relaxation and romance but also conveniently close to restaurants and shops for some leisurely exploration.
Accommodation at Peace Laguna is particularly highlighted for being super romantic, often surpassing expectations with special honeymoon surprises and room upgrades. The perfect location for honeymooners, the resort is highly recommended for its blend of natural beauty, peaceful surroundings and romantic atmosphere, making it an enticing choice for those seeking a special getaway.
Location Show Map
Location
The resort is just a few minutes' walk from Ao Nang Beach, making it an ideal spot for those looking to enjoy beach activities without the need for transportation. The location is described as superb with everything within walking distance, from lively markets and night scenes to more relaxed cafes and massage parlors.
Moreover, the resort's setting is idyllic with an ambiance that merges both centrality and seclusion. Despite its central location, guests often note how peaceful and quiet it is, providing a perfect escape from the hustle and bustle of city life. The proximity to nightlife and shops adds to the convenience, ensuring that all needs are met within a short stroll.
With its excellent geographical positioning, the Peace Laguna Resort & Spa offers guests the best of both worlds – vibrant city life and serene retreat, making it an ideal choice for travelers visiting Ao Nang.
Breakfast
However, some guests suggest that the breakfast experience can be inconsistent. While many reviews praise the selection and the fact that it's worth the money, there are a few mentions of the breakfast being sub-standard, average or in need of improvement, particularly in terms of more options for sweet items and fresh fruits. Vegetarians and those looking for halal or vegan options found the selection somewhat limited.
Guests appreciate the scenic views of the pools, lake and mountains, adding to the pleasant dining experience. Some minor criticisms include operational issues, such as the need for a better toaster and quicker replenishment of the buffet. Despite some negative feedback, the overarching sentiment is that the breakfast at Peace Laguna Resort & Spa generally provides a great start to the day with its extensive, varied and tasty options.
Dinner
However, the dining options at Peace Laguna are complemented by numerous nearby eateries, reflecting the resort's central location in Ao Nang. This prime position ensures that guests have easy access to an array of bars, shops and restaurants, including a highly recommended Mexican restaurant just next door.
Despite the generally positive remarks, some guests noted that the on-site restaurant can be a bit expensive given the quality of the food and that the room service menu might need improvements. Additionally, a few reviews highlighted issues with the temperature and taste of the food. Overall, dining at Peace Laguna Resort & Spa offers a pleasant experience with a lot of variety both on and off the resort premises.
Rooms
However, some areas of the resort exhibit signs of wear and tear with occasional reports of outdated furnishings, broken bathroom fixtures and maintenance issues. Despite this, the staff's swift responsiveness to problems and their friendly service enhance the guests' experience.
The spacious rooms often feature comfortable beds, though some found the mattresses too firm for their taste. There were isolated complaints about cleanliness and room readiness with housekeeping sometimes falling short of expectations.
Overall, while the aesthetic and maintenance of certain areas could benefit from refurbishment, the resort’s natural beauty, comfortable accommodations and attentive service make it a favorable choice for many travelers seeking a relaxing getaway.
Beds
However, some guests noted issues with bed comfort, mentioning that the mattresses could be too hard or lumpy, impacting their sleep quality. A few mentioned that despite the beds being large, they were not always sufficient for two people or had issues such as ill-fitting sheets and firmness that did not suit everyone's preference. Some found the beds rock hard or mentioned a need for an upgrade.
On the positive side, many reviews praised the beds for being clean and comfortable, emphasizing that clean and well-maintained bedding contributed to a pleasant stay. Although there were critiques about some beds being uncomfortable and needing updates, the clean and appealing surroundings of the resort helped enhance the overall bedding experience.
Cleanliness
The housekeeping staff are diligent, ensuring the general cleanliness of the resort is upheld. Although the cleaning services could be more detailed, especially in less prominent areas such as windows, bathtubs and certain outdoor furnishings, the overall hygiene standards contribute to a pleasant stay for most guests.
The rooms, while largely clean and comfortable, show signs of deferred maintenance and occasional lapses in thorough cleaning. Some guests noted instances of superficial cleaning and maintenance issues like sticky floors, stained fixtures and occasional mold in bathrooms. Despite these concerns, the well-designed layout and spacious nature of the rooms generally offer a satisfactory experience.
The pool areas and other shared spaces also reflect the resort's commitment to cleanliness, although some maintenance is required, particularly around the pool loungers and fencing. The excellent staff service and the tranquil environment further enhance the appeal of Peace Laguna Resort & Spa, making it a delightful place for a relaxing retreat.
Staff
Furthermore, the staff's politeness and professionalism are repeatedly affirmed, suggesting that they maintain a warm and welcoming atmosphere throughout the hotel. There are several mentions of the staff being available, attentive and effective at addressing guests' concerns quickly and efficiently. Many guests appreciated the staff's assistance with additional requests, such as early check-ins and booking tours.
Although the vast majority of feedback about the staff is positive, there are a few isolated comments about room for improvement, including occasional uncooperative behavior at the breakfast restaurant and a perceived lack of warmth from some employees. Nonetheless, these instances are exceptions rather than the norm.
Overall, the staff at Peace Laguna Resort & Spa earn high praise for their friendliness, helpfulness and dedication with many guests highlighting that their interactions with the staff significantly contributed to a pleasant and enjoyable stay.
Wi-Fi
Spa
Gym
Pool
Despite some minor drawbacks, like occasional maintenance issues and the need for more pool towels, the majority of feedback focuses on the positive aspects, such as the availability of multiple pools ensuring easy access and space for relaxation. Each pool includes areas for both adults and children, enhancing their family-friendly appeal. The presence of swim-up bars and poolside relaxation spots adds to the overall enjoyable pool experience.
Although some reviews mentioned issues like dirty loungers, broken tiles and green water, these were exceptions rather than the rule. Overall, Peace Laguna Resort & Spa’s pool facilities continue to be a significant attraction, offering beautiful, clean and well-maintained swimming options nestled in picturesque surroundings.
Beach
Family
The serene environment, dubbed an oasis of tranquility and nature, is perfectly suited for families looking to unwind. Several reviews emphasize the resort's ability to cater to specific family needs, such as room changes to accommodate extra beds. The staff receives high praise for their patience and willingness to fulfill guest requests, effectively enhancing the family-friendly vibe.
The warm and friendly atmosphere of the resort makes it a great destination for families on the go. Despite some mentions of maintenance issues and an isolated incident involving bedbugs, most reviews underscore the resort's excellent value and suitability for family stays. The emphasis on family-style accommodations and good value also contribute to its reputation as an ideal spot for a family holiday.
Nightlife
The beautiful jungle and mountain views offer a serene contrast to the energetic nightlife, creating a unique balance between relaxation and excitement. Shops and beaches are also close by, providing numerous options for both daytime and evening activities. While the nearby town of Krabi can be quite commercial and noisy, the resort's location allows guests to effortlessly access both the nightlife and peaceful natural surroundings.
4 Star
Comparisons to other four-star hotels in Thailand paint a picture of missed expectations with guests pointing to special gestures like recognition of birthdays as a standard practice elsewhere that was absent here. Although the cleaning staff's dedication is recognized, there's a consensus that maintaining cleaner environments and updating amenities would help align the hotel more closely with its star rating.
Several guests propose that the resort has the potential to be a five-star destination if significant restorations are made. However, as it stands, many feel it functions more closely to a three-star hotel. The disparity between the resort's advertised four-star rating and actual guest experiences suggests a need for improvements to meet and perhaps exceed the expected standards.
Outdoor Pool
The pools are clean and well-maintained, operating until 8 pm, which many guests found adequate given the number of visitors. The presence of a poolside bar enhances the overall experience, making it a perfect spot for relaxation. The terrace features a particularly nice pool, adding another dimension to the resort’s aquatic offerings.
Despite a few minor issues such as broken pool stairs and occasional shortages of pool towels, the overall sentiment towards the pools is overwhelmingly positive. The large parking area and the serene ambiance contribute to making it a top choice for honeymooners seeking a romantic getaway.
Romantic
The hotel boasts an exceptional setting that couples find perfect for romantic walks and quiet moments together. It caters to both couples and families, ensuring a versatile yet intimate experience. The location is not only great for relaxation and romance but also conveniently close to restaurants and shops for some leisurely exploration.
Accommodation at Peace Laguna is particularly highlighted for being super romantic, often surpassing expectations with special honeymoon surprises and room upgrades. The perfect location for honeymooners, the resort is highly recommended for its blend of natural beauty, peaceful surroundings and romantic atmosphere, making it an enticing choice for those seeking a special getaway.
Yes, Peace Laguna Resort & Spa - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Peace Laguna Resort & Spa - SHA Extra Plus.
No, Peace Laguna Resort & Spa - SHA Extra Plus doesn't allow dogs.
Yes, parking facilities are available at Peace Laguna Resort & Spa - SHA Extra Plus.
Yes, Peace Laguna Resort & Spa - SHA Extra Plus has a gym.
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