Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsLuxury Suites Palace by Rikas Hotels stands out for its prime location in the heart of Antwerp, making it an ideal choice for travelers eager to explore the city's major attractions. Guests frequently commend the hotel's strategic position in a charming and quiet alley, which offers a tranquil escape while keeping the vibrant city center within walking distance.
The accommodations feature a beautiful blend of modern aesthetics and comfort, with many appreciating the stylish decor and spacious layouts that create a cozy, inviting atmosphere. The apartments are noted for their impeccable cleanliness and thoughtful amenities, which cater to both short and extended stays.
The service provided by the staff is highly regarded, with guests highlighting the exceptional communication and flexibility in accommodating specific needs, such as early check-ins. While on-site staff presence is minimal, prompt and efficient communication through digital channels ensures a seamless experience for visitors.
However, areas for improvement are identified, including the need for consistent maintenance to address issues such as occasional unpleasant odors and worn-out fixtures in some apartments. Connectivity issues with the wifi and mixed feedback concerning bed comfort also point to opportunities for enhancement.
Overall, Luxury Suites Palace by Rikas Hotels offers a delightful combination of comfort, convenience, and style, making it a preferred choice for travelers seeking a luxurious and homelike environment in Antwerp. With focused attention on maintenance and some service upgrades, the hotel could significantly enhance the experience for its guests. Show more
Read review summaries for all categories
Dog Friendly Apartment
3-Star Apartment
Room Types
One-Bedroom ApartmentBoasting a private entrance, this apartment also features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features a flat-screen TV with streaming services, a tea and coffee maker, a dining area, a sofa as well as city views. The unit has 2 beds.
Studio ApartmentFeaturing a private entrance, this apartment also consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen features a stovetop, a refrigerator, a dishwasher and kitchenware. Boasting a terrace with city views, this apartment also provides a tea and coffee maker and a flat-screen TV with streaming services. The unit offers 1 bed.
One-Bedroom ApartmentFeaturing a private entrance, this apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. Meals can be prepared in the well-fitted kitchen, which is equipped with a stovetop, a refrigerator, kitchenware and an oven. The apartment provides a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as city views. The unit offers 3 beds.
Standard ApartmentBoasting a private entrance, this apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment offers a tea and coffee maker, a seating area, a dining area, a flat-screen TV with streaming services, as well as city views. The unit has 1 bed.
Guest Reviews
Location
Nestled in the vibrant heart of Antwerp, Luxury Suites Palace by Rikas Hotels offers an unrivaled location that serves as the perfect gateway for exploring the city. Guests repeatedly praise its central setting, highlighting its ease of access to major attractions such as the cathedral and the Grote Market. The hotel is situated in a charming and quiet alley, offering tranquility amidst the bustling city center. This strategic position means that everything is within walking distance, allowing guests to immerse themselves fully in the local culture and attractions.
The accommodations are not only ideally located but also beautifully decorated, combining modern aesthetics with comfort. Visitors note the impeccable cleanliness and the apartment's thoughtful amenities, including spacious layouts and well-equipped facilities, which suit both short and longer stays. The stylish decor creates a cozy and inviting atmosphere that complements the enchanting surroundings of the historic city area. Overall, the exemplary location of Luxury Suites Palace is emphasized throughout the reviews, making it an excellent choice for those looking to experience Antwerp to its fullest.
Rooms
Luxury Suites Palace by Rikas Hotels offers a delightful stay characterized by its stunning décor and impressive attention to detail. Guests consistently appreciate the cozy and modern ambiance, as well as the effective use of space in these spacious apartments. The well-thought-out layout and solid infrastructure make for a comfortable stay, with many noting the exceptionally comfy beds. The apartments are impeccably clean and equipped with all the necessary amenities, ensuring a hassle-free experience.
The location is a standout feature, with the hotel being centrally situated in the heart of the city, making it convenient for guests to explore nearby attractions. For those who enjoy a quiet retreat, the accommodations, although centrally located, offer a peaceful atmosphere. Additionally, practical features like a welcoming balcony and the basic provisions of coffee, tea, and condiments enhance the overall appeal of these charming spaces.
Overall, Luxury Suites Palace by Rikas Hotels excels in offering a blend of comfort, convenience, and style, making it a preferred choice for travelers seeking a luxurious yet home-like environment.
Beds
Luxury Suites Palace by Rikas Hotels receives mixed reactions when it comes to the comfort of its beds. Many guests have enjoyed a comfortable experience, praising the good quality mattresses and cozy ambiance, which contributed to a restful night’s sleep. These guests found comfort in the suitable and cozy beds, emphasizing that the comfort was perfect and a significant highlight of their stay. However, not all feedback was positive.
A noticeable number of reviews indicate challenges with bed comfort and noise issues. Several guests noted discomfort due to hard beds and sagging mattresses. Additionally, the persistent creaking sound from the beds during movement was a point of concern, affecting sleep quality for some visitors. The need for renovation, particularly for sofa beds, was also mentioned, highlighting that the older mattresses emit an unpleasant smell and contribute to a less satisfying sleep experience.
Overall, while there are praises for the comfortable beds, guests' experiences varied greatly, indicating areas where improvements could enhance the stay for future visitors at Luxury Suites Palace.
Cleanliness
Luxury Suites Palace by Rikas Hotels has received a mix of feedback regarding its cleanliness from recent guest reviews. Many guests praise the apartments for their top-notch cleanliness, describing them as impeccably clean, tidy, and spotlessly maintained. The comforting sense of being at home, combined with tasteful decor and modern amenities, provides a pleasant experience for many visitors. The hotel is situated in a prime location close to the city center, offering easy access to nearby attractions, and the apartments themselves are often described as spacious, well-ventilated, and well-equipped with everything a traveler might need.
However, several reviews do highlight areas needing improvement. Some guests reported issues such as a troubling smell in the bathroom reminiscent of sewage and instances of stained towels and sheets. Reports of dirty fixtures, such as the sofa bed and walls, as well as poorly maintained areas like the bathroom with mold, were mentioned by some visitors. These negative experiences often contrast sharply with the generally positive perception of cleanliness at the hotel.
Overall, while the Luxury Suites Palace has earned praise for its cleanliness and comfort by many, it seems that consistent attention to maintenance and detail could significantly enhance the experience for every guest.
Staff
Luxury Suites Palace by Rikas Hotels has garnered positive remarks from its guests regarding the staff's exceptional service. Communication with the hosts and staff is consistently praised for being clear, prompt, and effective, primarily facilitated through WhatsApp and email. Visitors appreciated the hosts' friendliness, responsiveness, and flexibility, highlighting that their questions were answered swiftly and their specific needs, such as early check-ins and tailored arrival and departure times, were accommodated without hassle. Although some guests noted the absence of on-site staff, this did not detract from their positive interactions with the hotel personnel, who were attentive, informative, and accommodating, ensuring a smooth and uncomplicated experience for travelers. The remote communication methods were lauded for their fluidity and precision, making guests feel well-attended despite the lack of physical presence.
Wi-Fi
The wifi experience at Luxury Suites Palace by Rikas Hotels presents a mixed bag, with instances of both reliable speed and periodic challenges. While some guests have praised the good speed offered by the service, others have encountered difficulties, including connectivity issues that persisted throughout their stay. In some areas of the apartment, the wifi signal was notably weak, particularly in the bedroom. Guests also reported issues when trying to connect using a QR code, and on occasion, the internet required a router restart to function properly. Overall, while the hotel does provide wifi, experiences have varied, indicating room for improvement in connectivity and performance.
No, Luxury Suites Palace by Rikas Hotels doesn't have any pool.
No, a spa isn't available at Luxury Suites Palace by Rikas Hotels.
Yes, Luxury Suites Palace by Rikas Hotels welcomes dogs.
No, parking facilities aren't available at Luxury Suites Palace by Rikas Hotels.
No, Luxury Suites Palace by Rikas Hotels doesn't have a gym.