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Summary of reviewsLeonardo Hotel Antwerpen is consistently praised for its prime location, directly opposite Antwerp Central Station. This positioning offers seamless access to public transportation, shopping hubs and a variety of dining and entertainment options. Guests appreciate being within walking distance of notable attractions such as the Antwerp Zoo, the Meir shopping street and the historic city center, which makes it an excellent base for exploring the city.
The breakfast at the hotel is generally well-received for its variety and quality with an extensive buffet featuring tasty choices, including pancakes and freshly baked bread. Though sometimes critiqued for the small, crowded breakfast area and occasional issues with food replenishment, it provides a good start to the day, especially given the hotel's central location.
The rooms are a blend of modern design and comfort, winning approval for their spaciousness, cleanliness and stylish decor. Many enjoy the good soundproofing that ensures a quiet stay despite the central location, along with amenities like coffee machines and fridges. However, a few guests have noted occasional issues with room size and cleanliness. Overall, the stylish interiors and comfortable beds contribute to a satisfying stay.
Cleanliness reviews are mixed. Many guests find the hotel clean and tidy with modern furnishings and sufficient amenities. However, recurrent issues like dirty bathrooms, musty odors and inconsistent housekeeping services have been reported.
The staff are frequently commended for their friendliness and helpfulness, especially at reception. They are described as welcoming and responsive, often going out of their way to assist guests. However, there have been minor lapses in professionalism, particularly among the breakfast staff and night security.
Guests have mixed experiences with the free Wi-Fi with many finding it weak and unreliable. While it works well in the reception area, it tends to be slow and intermittent in the rooms, occasionally prompting guests to opt for a paid, more stable connection.
The gym is well-equipped and maintained, offering a decent fitness experience despite being somewhat hard to locate and occasionally stuffy.
Parking at the hotel can be challenging due to tight spaces suitable only for small cars and unclear signage, making it stressful for larger vehicles. Some guests find nearby public parking more convenient, albeit at an extra cost.
The hotel caters well to families with spacious rooms well-suited for family stays, including amenities like multiple TVs and kitchenettes. However, there are concerns about inconsistent room cleanliness and potential safety hazards like exposed wires.
The vibrant nightlife around the hotel is a highlight with easy access to bars, restaurants and entertainment venues enhancing guest experiences. However, potential noise from nearby nightlife spots and street activities may be troublesome for light sleepers.
The beds receive outstanding reviews for their comfort and size, contributing substantially to guest satisfaction with many describing them as very comfortable and conducive to a good night's sleep.
In summary, Leonardo Hotel Antwerpen's standout features are its unbeatable location, comfortable rooms and friendly staff. While there are areas needing improvement, such as Wi-Fi reliability, housekeeping consistency and handling noise, the overall guest experience is positive, making it a solid choice for visitors to Antwerp. Show more
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Hotel Taking Steps Towards Sustainability
This is an eco-friendly property that participates in the Green Key program, which measures the hotel's impact on the environment, community, cultural heritage, and local economy. They use energy-saving switches and LED light bulbs. Water-efficient showers and toilets are also in place. They also use eco-friendly cleaning products.
Family Friendly Hotel
This hotel provides comfortable accommodations and is well-located for families. Its proximity to the city center makes it convenient for exploring Antwerp.
Hotel near Nightlife Spots
Situated on De Keyserlei, this hotel is in a central area, offering easy access to nightlife. The location provides convenience for exploring Antwerp's evening entertainment.
Business Hotel
While specific details are limited, Leonardo Hotels generally provide standard business amenities and comfortable accommodations suitable for business travelers. Its location in Antwerp is convenient for accessing business districts.
Hotel with Parking
Leonardo Hotel Antwerpen offers parking to its guests. The hotel is conveniently located near the city center.
Hotel with Gym
Leonardo Hotel Antwerpen is listed as having gym facilities. It provides essential amenities for guests looking to maintain their fitness routine.
4-Star Hotel
Leonardo Hotel Antwerpen provides a comfortable stay with essential amenities and a convenient location.
Hotel for Honeymoon
Romantic Hotel
Room Types
Comfort Double or Twin RoomThis double or twin room features air conditioning and heating, desk, safe, walk-in shower, hairdryer, free WiFi, tea/coffee making facilities, fridge, 43-inch flat-screen TV, radio, telephone and mirror.
The room sizes are between 20-30 sqm.
Junior SuiteThis junior suite features air conditioning and heating, desk, seating area, safe, walk-in shower, hairdryer, cosmetic products, free WiFi, tea/coffee making facilities, fridge, 43-inch flat-screen TV, radio, telephone and mirror.
Comfort Single RoomThis budget room features a single bed, air conditioning and heating, desk, safe, walk-in shower, hairdryer, free WiFi, tea/coffee making facilities, mini fridge, 43-inch flat-screen TV, radio, telephone and mirror.
The room sizes are between 10-20 sqm.
Comfort Triple RoomThis triple room features twin beds and a sofa bed, double-glazed windows, air conditioning and heating, desk, safe, walk-in shower, hairdryer, free WiFi, tea/coffee making facilities, fridge, 43-inch flat-screen TV, radio, telephone and mirror.
The room sizes are between 20-30 sqm.
Deluxe Double RoomThe room sizes are between 15-25 sqm.
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.
StudioProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned studio provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 3 beds.
Guest Reviews
7.8
Good
Location
'Leonardo Hotel Antwerpen' boasts an enviable location, highly praised for its centrality and proximity to key attractions. Positioned directly opposite the striking Antwerp Central Station, the hotel effortlessly connects guests to public transportation, shopping streets and a variety of restaurants and bars. This spot is particularly advantageous for travelers arriving by train, ensuring convenient access to and from the station.
Within walking distance lie notable sights such as the Antwerp Zoo, the Meir shopping street and the historic city center, making the hotel an excellent starting point for exploring the city. Guests commend the ease of access to vibrant neighborhoods, cultural sites and the bustling entertainment hub right at their doorstep.
In summary, Leonardo Hotel Antwerpen’s location stands out as its most celebrated feature, offering a prime position that combines convenience, accessibility and close proximity to Antwerp’s essential landmarks and amenities.
Breakfast
Despite a mixed bag of reviews, breakfast at the Leonardo Hotel Antwerpen generally receives positive remarks for its variety and quality. Guests have highlighted the extensive and well-organized buffet that offers a range of tasty choices. Many appreciated the rich and plentiful selection with some calling it excellent, delicious or fantastic, providing everything from pancakes to fresh bread. The central location of the hotel near Antwerp Central Station also enhances the breakfast experience for many visitors.
However, there are consistent criticisms regarding the breakfast setup. The breakfast room is often described as small and cramped, leading to overcrowding during peak hours which seems to hinder the timely replenishment of food items. Some guests also pointed out the lack of variety and absence of vegan or hot food options. Issues with the quality and availability of items, such as empty bread baskets and insufficient staff to manage the service, were noted as well.
While the breakfast is often deemed overpriced by some and perhaps not living up to a four-star standard for others, guests generally found it good and a suitable way to start the day, especially in such a convenient location.
Rooms
The rooms at Leonardo Hotel Antwerpen are a blend of comfort and style with many praising their spaciousness, modern design and cleanliness. Guests appreciated the good soundproofing, allowing for a quiet stay despite the hotel's central city location. Many rooms are said to be aesthetically pleasing with new, well-maintained furnishings and luxurious interiors. Spacious bathrooms and the convenience of separate toilets were notable highlights. The inclusion of amenities like coffee machines, fridges and various seating areas added functional value.
However, feedback was mixed regarding room sizes with some guests finding them a bit small or cramped. There were occasional issues reported with cleanliness, maintenance and room readiness. Despite these concerns, the overall consensus points to comfortable and modern accommodations, especially when guests received upgrades to larger rooms or suites.
For families and groups, spacious studios and family rooms were especially valued, offering plenty of room and amenities to enhance the stay. The excellent location next to the central train station and various shops and restaurants further adds to the hotel's appeal. Generally, the positive aspects, such as good insulation, comfortable beds and stylish decor, outweigh the less favorable feedback, making it a solid choice for travelers seeking both convenience and comfort in Antwerp.
Beds
Leonardo Hotel Antwerpen receives high marks in guest reviews for its beds, which are frequently described as comfortable and large. Many guests appreciated the super comfy and big mattresses with some pointing out that the new mattresses contributed to a very positive sleep experience. Descriptions like "super comfy," "perfect beds," and "delicious beds" underline the overall satisfaction with several reviews noting how the bed comfort allowed for a good sleep.
Notably, terms such as "very comfortable bed," "great bed," and "best mattress" are common, highlighting the high quality of the bedding provided. Guests find the beds both spacious and adequate for various needs with remarks emphasizing the comfort level, large size and good-quality mattresses.
On the flip side, a few reviews mention beds that were too firm or hard and some found the sofa beds particularly uncomfortable. However, such comments are less frequent compared to the majority, who praise the overall comfort and quality.
In summary, despite a few notes on firmness for some preferences, the overall guest consensus points to Leonardo Hotel Antwerpen as offering an excellent bed experience, making it a reliable choice for travelers seeking restful nights.
Cleanliness
Leonardo Hotel Antwerpen has garnered mixed reviews regarding cleanliness. While many guests appreciated the modern, well-furnished rooms that were often described as clean and tidy, the overall impression is tarnished by recurrent cleanliness issues. Positive feedback highlights that rooms were generally neat, spacious and equipped with clean amenities such as sufficient towels and comfortable bedding. The hotel's location and decor also received favorable comments, enhancing the guest experience.
However, some significant cleanliness concerns were raised. Multiple reviews mentioned dirty bathrooms, musty and smoky odors and dust on various surfaces. Specific issues like stained carpets, leftover food in fridges, dusty ceilings and unclean balconies were pointed out. Housekeeping seemed inconsistent with some guests finding their rooms not properly vacuumed, encountering dirty linens or discovering remnants from previous occupants.
Additionally, occasional infrastructure issues like malfunctioning air-conditioning, dirty elevator areas and rooms smelling of sewer were noted. For some guests, the quality of cleaning fell short of expectations, despite the clean appearances of certain areas. The communal spaces, including corridors and the breakfast room, were also flagged for needing better upkeep.
In summary, while many guests found Leonardo Hotel Antwerpen clean and comfortable, a significant number reported that the cleanliness and housekeeping services require more consistent attention.
Staff
The staff at the Leonardo Hotel Antwerpen consistently receive high praise from guests for their friendliness and helpfulness. The reception team is particularly noted for being welcoming, efficient and responsive to guests' needs, often going the extra mile to solve issues promptly. Many visitors have highlighted their pleasant interactions with specific staff members, such as Mr. Oliver, adding a personal touch to their stay.
The hotel staff's ability to communicate and be accommodating stands out, contributing greatly to the positive atmosphere at the hotel. However, the reviews also point out some areas for improvement. At times, the breakfast staff have been less kind and there have been occasional lapses in professionalism, particularly with the night staff and security guards.
While most reviews reflect a very positive experience with courteous and competent receptionists and housekeeping staff, there are a few mentions of unresponsive and unprepared employees, especially in handling specific problems. Despite these occasional shortcomings, the overall impression is one of a friendly and service-oriented team, dedicated to ensuring a pleasant stay for their guests.
Additionally, the hotel's location and overall services are often appreciated, although issues like soundproofing and communication barriers have been mentioned. Nevertheless, the warmth and helpfulness of the staff contribute significantly to the positive ratings and guest satisfaction at Leonardo Hotel Antwerpen.
Wi-Fi
The Wi-Fi experience at Leonardo Hotel Antwerpen appears to be quite varied with numerous guests expressing dissatisfaction. While some guests found the Wi-Fi in the reception area to be good, many reported weak signals, slow speeds and intermittent connections in their rooms. Several reviews particularly highlighted that the Wi-Fi was barely usable or practically non-existent in certain rooms and some even had no Wi-Fi at all. A few guests noted that the connection was difficult to establish with multiple devices and basic Wi-Fi information was hard to come by. Despite instances of working Wi-Fi mentioned by a few, the overall consensus points toward unreliable and often poor internet quality throughout the hotel. On a brighter note, the hotel does offer complimentary Wi-Fi, though this free service has been described as very slow and spotty with guests hinting that a more stable, faster connection is available for an additional fee.
Gym
The gym at the Leonardo Hotel Antwerpen receives praise for being well-equipped and spacious, offering a good fitness experience for guests. Some reviews note that it can be a bit challenging to locate, but it is well-maintained upon discovery. While the gym is generally liked, a few guests mentioned it felt stuffy and wished there was a speaker for music. Overall, the fitness center seems to meet essential needs effectively.
Parking
The parking situation at Leonardo Hotel Antwerpen comes with its set of challenges. While the convenience of having an underground parking garage directly beneath the hotel is appreciated, it is predominantly suitable only for small cars. Guest feedback consistently highlights the tight, narrow nature of the parking spaces and entrance, making maneuvering quite stressful, especially for larger vehicles or tall cars. Additionally, issues like unclear signage and an incorrect address further complicate the parking experience.
Several reviews note that it might be easier to opt for nearby public parking options, such as those near the train station, which are more spacious and convenient. However, these come with their own costs, often around 23 euros per day. The hotel’s parking fee itself is also considered somewhat steep, adding to the overall expense of staying there.
Despite these issues, some guests find the parking to be convenient if their vehicles fit the size limitations. There are reports of limited availability and difficulties in reserving a spot, which suggests advance planning is crucial for those driving to the hotel. For visitors with larger vehicles, nearby public garages are the recommended alternative. Overall, while the hotel does provide parking options, guests should be prepared for potential difficulties and additional costs associated with parking at Leonardo Hotel Antwerpen.
Family
Leonardo Hotel Antwerpen offers a mixed experience for guests traveling with children. The hotel is generally regarded as family-friendly with many pointing out that it provides a great environment for a family experience. The family rooms, particularly those spread over two floors, receive consistent praise for their spaciousness and thoughtful layout, which includes multiple TVs and large beds. These rooms often come equipped with a small kitchenette, adding a layer of convenience that many families appreciate.
Location-wise, the hotel is also favorably mentioned. It's situated near a cozy market area and quaint shopping zones, perfect for a family outing. The breakfast, while noted to be crowded and confined, is part of the hotel’s effort to cater to families. Guests have appreciated the presence of coffee and tea-making facilities, fridges and spacious bathroom setups in the rooms.
However, there are some areas of concern. The cleanliness of the rooms has been inconsistent with a few mentions of areas not being thoroughly vacuumed and issues like open wall sockets with exposed wires, which could be hazardous, especially for young children. The lack of baby cribs and crowded breakfast space were also noted.
Despite these drawbacks, many guests reported that their overall experience was very pleasant and that the hotel staff were typically helpful and welcoming. Still, for some, the hotel's family-friendly status is debatable, indicating a divided opinion. In summary, while Leonardo Hotel Antwerpen shows significant potential as a family-friendly hotel, improvements in certain areas could enhance the safety and convenience for families further.
Nightlife
The Leonardo Hotel Antwerpen is situated in a lively area known for its vibrant nightlife, making it a prime location for those looking to experience the energy of the city. The hotel's proximity to countless bars, restaurants and entertainment venues is a notable advantage with many guests appreciating the convenience of having such options right at their doorstep. The friendly staff further enhances the guest experience by providing guidance on places to visit and areas to avoid, ensuring a more enjoyable stay.
However, the bustling nightlife does come with its drawbacks. Many guests have reported significant noise levels that persist late into the night, sometimes continuing until 4am. The noise primarily stems from nearby bars, cafes and intoxicated individuals on the streets, as well as parties within the hotel itself. Some occurrences of disturbances from homeless individuals and young people partying in their rooms have also been mentioned, suggesting that the environment may not be ideal for light sleepers or those seeking a tranquil retreat.
Despite the noise, the hotel's central location—about a 20-minute walk to the heart of Antwerp—remains a strong selling point. Overall, while the vibrant surroundings contribute to a lively atmosphere, potential guests should be prepared for the accompanying noise that comes with staying right in the entertainment hub of the city.
4 Star
The Leonardo Hotel in Antwerpen offers a mixture of experiences for guests with some elements reflecting the qualities of a four-star hotel, while others fall short. The hotel boasts a perfect location, which many find very appealing for a city stay. The rooms are noted to be of good quality and reasonably compact, suitable for short stays. Despite being described as recently renovated and very clean, some areas have issues with thoroughness in maintenance and cleaning.
Several reviewers highlight that while the hotel offers a classic city hotel service and styling, certain expected four-star services and amenities are lacking. Guests have reported facility disruptions and some unresolved maintenance issues. Reception and overall service have been points of disappointment for some, along with a breakfast that many feel does not meet four-star standards.
Overall, while the hotel has its positive aspects, such as its location and cleanliness, it generally does not meet the expectations one might have for a four-star establishment. Many feel it provides more of a three-star experience, suggesting that improvements in services and amenities could enhance the overall guest experience.
Business
Leonardo Hotel Antwerpen emerges as a solid choice for business travelers, thanks to its convenient and strategic location near the train station and congress center. The hotel’s setting makes it easy for guests to navigate the city of Antwerp, which is ideal for both business and leisure purposes. Visitors commend the efficient and professional service, noting the staff's friendliness and helpfulness, contributing to an overall pleasant stay.
Rooms are equipped with Wi-Fi and a fridge, offering essential conveniences needed during business trips. However, there is a noted lack of power outlets at the desk, which could be a drawback for those needing to work in their rooms. Despite this minor inconvenience, the ambiance and space of the rooms receive positive remarks, adding to the comfort of the hotel stay.
The hotel provides a standard set of amenities suitable for quick business setups and casual work sessions, making it well-suited for business purposes, including seminars. While the noise level can be high at times, the location and accessibility often outweigh this aspect.
Breakfast receives mixed reviews with some guests appreciating the quality of the morning meals, yet others feel the price-quality ratio could be improved. Nonetheless, for those seeking a comfortable and efficient lodging option for business stays, Leonardo Hotel Antwerpen stands out as a practical and commendable choice.
Honeymoon
The Leonardo Hotel Antwerpen is noted for its wonderful and beautiful location, perfect for honeymooners. Known for being super central, it is conveniently situated directly at Antwerp train station, making travel easy and efficient. Guests appreciate the comfortable beds and a delicious breakfast, despite occasional delays in service. The friendly staff in all areas provide attentive service, contributing to a nice romantic stay in a romantic area. Overall, it is regarded as a good to great choice for a honeymoon.
Romantic
The Leonardo Hotel Antwerpen is highly regarded for its romantic ambiance with many guests appreciating the lovely, cozy rooms that contribute to a charming experience in the well-located Antwerp setting. Breakfast receives positive mentions, adding to the overall enjoyment of the stay. Despite some minor shortcomings, such as occasional unfulfilled special requests and certain rooms not being ideally designed for romance, the hotel is generally seen as a clean and comfortable space, making it a choice many are eager to return to.
No, Leonardo Hotel Antwerpen doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Antwerpen.
No, Leonardo Hotel Antwerpen doesn't allow dogs.
Yes, parking facilities are available at Leonardo Hotel Antwerpen.