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Summary of reviewsLeonardo Hotel Antwerp The Plaza is praised for its tranquil yet convenient location, nestled in the peaceful Jewish quarter and diamond district while still within walking distance of Antwerp's main attractions. Guests appreciate the close proximity to public transportation, making it easy to explore the city.
Rooms at the hotel consistently earn high marks for their spaciousness, cleanliness and stylish decor, providing a comfortable and upscale experience. Many guests highlight amenities such as large windows, comfortable beds, modern furnishings and luxurious suite upgrades, making it a great option for both families and business travelers.
The hotel staff consistently receive commendations for their friendliness, professionalism and helpfulness, contributing significantly to a pleasant stay. Specific staff members have been noted for their exceptional service, enhancing the overall guest experience.
Family-friendly amenities, including baby beds and prepared child beds, along with child-friendly staff and a garden area for activities, make it an excellent choice for families. Guests find the hotel accommodating and feel well-catered for during their stay.
While the WiFi service receives mixed reviews, many guests find it stable and functional for standard use. However, there are occasional criticisms about slow connections and the additional fee for WiFi.
Guests have mixed feelings about the breakfast with some praising its quality and variety and others noting a lack of variety and organization. Dinner options fall short of expectations with limited and sometimes poor-quality offerings. However, the nearby eateries and easy access to the city center offer alternatives.
In summary, Leonardo Hotel Antwerp The Plaza offers a comfortable and restful stay with its spacious and clean rooms, excellent service from the staff and a quiet yet convenient location. Improvements in dining options and WiFi service would enhance the overall guest experience, but the high standards of cleanliness, family-friendly facilities and staff professionalism make it a reliable choice for visitors to Antwerp. Show more
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Categories
Family Friendly Hotel
This hotel is mentioned in lists of best family hotels in Antwerp, indicating its suitability and welcoming environment for guests traveling with children.
Hotel near Nightlife Spots
Located on Charlottalei, this hotel is near the city center, providing convenient access to nightlife. The location is beneficial for enjoying Antwerp's evening activities.
4-Star Hotel
This hotel offers comfortable rooms and a convenient location near the city center. Its amenities and services cater to both business and leisure travelers.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Romantic Hotel
Hotel with Parking
Room Types
SuiteThis suite features, minibar and seating area. It is the largest room of the hotel with a spacious seating area.
Rooftop Room with Double bedThis double room has air conditioning and a minibar. It is located on the 8th floor, on the rooftop.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit has 2 beds.
Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels.
Deluxe Double RoomProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
ApartmentThis spacious apartment includes 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchen, guests will find a refrigerator, a dishwasher, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also offers soundproof walls and a flat-screen TV with cable channels. The unit has 2 beds.
Four-Bedroom ApartmentThe fireplace is the standout feature of this apartment. This spacious apartment comes with 1 living room, 4 separate bedrooms and 3 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features a private entrance, soundproof walls, a tea and coffee maker, a flat-screen TV with cable channels, as well as garden views. The unit has 4 beds.
Guest Reviews
8.2
Very Good
Location
The Leonardo Hotel Antwerp The Plaza enjoys a mostly favorable rating for its location, praised for being both quiet and convenient. Though situated in a peaceful neighborhood, the hotel is within walking distance of Antwerp's main attractions, including the Central Station, city park and various shops. Public transportation options are abundant with tram and bus stops nearby, making it easy to connect to different parts of the city, including the Sportpaleis and historic center.
The hotel is located in the Jewish quarter and the diamond district, areas known for their tranquility but also noted for being somewhat removed from the hustle and bustle of the city center. Most guests find the 15-30 minute walk to the city center manageable and appreciate the serene environment after a day of sightseeing. While some travelers mention the lack of nearby dining and shopping options, others find the proximity to essential amenities acceptable.
Rooms in the hotel receive high marks for being spacious, comfortable and clean, complementing the overall satisfaction with the hotel’s location. Despite being a bit distant from the central square and other major attractions, the ease of access via public transport and peaceful neighborhood atmosphere tend to outweigh the minor inconveniences related to distance and ongoing nearby construction.
In summary, the Leonardo Hotel Antwerp The Plaza offers a strategic balance between accessibility and tranquility, making it a suitable base for a restful stay while exploring Antwerp.
Breakfast
The breakfast experience at Leonardo Hotel Antwerp The Plaza received mixed reviews from guests with sentiments ranging from praise to critique. While many guests appreciated the good quality and taste of the breakfast, noting it was delicious, extensive and well-cared-for, others felt it lacked variety and could be improved. There were several mentions of a great assortment of options, including fresh and international items, which catered to a range of preferences.
Guests frequently complimented the nice atmosphere and friendly staff within the breakfast room. However, despite some describing the breakfast as ample and complete, others found the assortment rather basic and not up to par with the hotel's four-star rating. A few reviews highlighted issues such as the breakfast area being cramped and crowded, insufficient staffing and items not being replenished in a timely manner. Some guests specifically mentioned that certain breakfast items, like warm dishes, were limited or missing altogether.
Moreover, the organization of the breakfast service was criticized by some with reports of messy setups and logistical challenges like long waits and missing cutlery, plates or mugs. The price of the breakfast was another point of contention with several reviewers feeling that it did not reflect the value offered.
In summary, while there were numerous positive remarks about the selection and quality of the breakfast at Leonardo Hotel Antwerp The Plaza, improvements in variety, replenishment and overall organization would greatly enhance the guest experience.
Dinner
The dining experience at Leonardo Hotel Antwerp The Plaza seems to fall short of expectations with many guests expressing dissatisfaction. Although the dining area itself is described as cozy and there is plenty of guest seating available, the quality and variety of the food appear to be lacking. Guests have noted a very limited menu with sparse options, including a small selection of pasta and sandwiches, many of which seem to be reheated frozen meals. Unfortunately, the offerings for lunch and dinner are described as mostly snack food with items like paninis and cheesecake appearing to have been served straight from the freezer. No children's or specialized foods such as kosher options are provided and late-night food options are also limited.
While there is room service available, it includes items like pizza that have not met guest standards. The quality of food is often described as poor with some dishes containing hard pieces in the chicken or being served in a half-frozen state. Additionally, service in the restaurant can be slow, further detracting from the overall dining experience. Although the breakfast is somewhat better, it is not enough to outweigh the generally disappointing dining options at the hotel. Many guests suggest that adding simple items like sandwiches and hamburgers could significantly improve the menu. Overall, dining at the hotel is not recommended and guests might prefer exploring other culinary options around the area.
Rooms
The rooms at Leonardo Hotel Antwerp The Plaza consistently receive high praise for their spaciousness, cleanliness and stylish decor. Guests frequently highlight the large size of the rooms, noting they are more spacious than expected and often come with comfortable beds, well-thought-out interior designs and modern furnishings. The hotel seems to cater to both families and business travelers, offering amenities such as walk-in closets, separate toilets, large balconies and even suite upgrades that add a touch of luxury to the stay.
Several reviews emphasize the comfortable and clean nature of the rooms with mentions of fresh and tidy facilities, large bathtubs and good beds. Many also appreciate the beautiful decor and luxurious feel of the rooms, aligning well with the hotel's four-star rating. The rooms are described as cozy, well-lit and offering pleasant views, including some with terraces overlooking parks or other scenic sights.
Despite the overwhelmingly positive feedback, there are occasional mentions of minor issues such as rooms not being as clean as expected, noise from neighboring rooms and some outdated furnishings. A few guests noted problems with air conditioning and room temperature, as well as the occasional smell of smoke. However, these issues are generally seen as exceptions rather than the rule.
Overall, the consensus is that the Leonardo Hotel Antwerp The Plaza provides a comfortable and upscale experience with its exceptionally spacious and beautifully decorated rooms, making it a solid choice for a luxurious stay in Antwerp.
Beds
The beds at Leonardo Hotel Antwerp The Plaza have received mixed feedback from guests, but the majority of opinions emphasize positive experiences. Guests frequently praise the beds for being very comfortable with many describing them as "super comfortable" or "wonderfully comfortable." The large sizings, such as king-size and super big beds, are well-appreciated, adding to the overall comfort. Other favorable points include the presence of good, soft pillows and generally clean and nicely kept bedding.
Some guests noted minor issues such as beds being a bit too hard or the pillows being lumpy. There were a few complaints about the sofa beds, which were described as less comfortable compared to the main beds. Despite these occasional drawbacks, the bedding is generally seen as luxurious and provides a pleasant sleeping experience.
In summary, the hotel seems to offer a cozy atmosphere with spacious, clean and mostly very comfortable beds, ensuring a restful stay in a quiet neighborhood.
Cleanliness
The guest reviews for Leonardo Hotel Antwerp The Plaza consistently highlight the exceptional cleanliness of the hotel. Many reviewers describe the rooms as clean, neat and spacious with several noting that their rooms were cleaned every day. The overall cleanliness of the hotel, including public areas, is often praised, leading to a comfortable and pleasant stay for many guests.
However, some reviews do indicate inconsistencies in cleanliness. A few guests reported issues such as rooms not being vacuum cleaned, finding hair and dust and inadequate cleaning of the bathroom. These issues were occasional, but they did detract from the otherwise positive experiences.
Additionally, the hotel's decor and updates to rooms were appreciated, though some mentioned the decor felt outdated. The breakfast service received multiple commendations for being very good, enhancing the overall guest satisfaction.
In summary, while the hotel generally maintains a high standard of cleanliness and receives positive feedback, there are areas noted for improvement to ensure all guests have a consistently pristine environment.
Staff
Guests at the Leonardo Hotel Antwerp The Plaza consistently praise the staff for their friendliness, professionalism and helpful nature. The reception team stands out for their knowledgeable, attentive service with many guests expressing appreciation for the warm and efficient check-in process. Specific staff members, like Ms. Paulina and Mr. Brian, have also received individual thanks for their exceptional service. Despite a few isolated complaints about responsiveness and bar management, the majority of reviews highlight the staff's dedication to making guests feel welcome.
Both the reception and housekeeping teams are frequently commended for their courtesy and willingness to assist with any issues, contributing to a genuinely pleasant stay. Many reviewers have noted the consistent friendliness and helpfulness of staff across the board, from the front desk to housekeeping. Overall, the staff at Leonardo Hotel Antwerp The Plaza are seen as a significant asset, enhancing the overall guest experience with their attentive and friendly service.
Wi-Fi
Travelers staying at the Leonardo Hotel Antwerp The Plaza generally had mixed experiences with the WiFi service. On the positive side, many guests found the WiFi to be stable and without issues with some describing the connection as excellent and perfectly functional. The internet was also accessed easily and deemed good enough for standard use with acceptable speeds noted by some guests.
However, other visitors encountered problems such as slow and very poor WiFi connections. Issues like the lack of WiFi in the rooms and the absence of relevant information provided were reported by some guests. The additional fee for WiFi was mentioned as expensive by a few reviewers, adding a negative point to their experience. Despite some hiccups, the general consensus suggests that while the WiFi service could be better, it suffices for typical internet needs.
Family
Leonardo Hotel Antwerp The Plaza offers a range of family-friendly amenities and services, making it a suitable choice for travelers with children. Guests have appreciated the spacious and luxuriously furnished suites that provide plenty of room for the entire family. Many noted that the hotel is particularly accommodating for young children with features like baby beds and prepared child beds enhancing the stay.
The child-friendly staff received high praise for their helpfulness and friendly reception, ensuring that families felt comfortable and well-catered for. Additionally, the hotel’s garden space provided a perfect setting for children to play, such as activities like football.
Rooms equipped with large windows and safety considerations were highlighted as being particularly suitable for families with small children, making parents feel at ease. The convenience of having a private room added to the comfort for families, offering a pleasant and enjoyable experience.
While the hotel is noted to be somewhat older inside and could improve in areas such as streaming channels, the overall family-friendly services and facilities compensated for these minor drawbacks. The positive reviews underscore that Leonardo Hotel Antwerp The Plaza is an excellent choice for families looking for spacious, comfortable accommodations with attentive service.
Nightlife
Situated in a quiet neighborhood, Leonardo Hotel Antwerp The Plaza offers a serene escape from the city's bustling nightlife. The surrounding area is relatively low-key, making it an ideal spot for those seeking tranquility. Guests appreciate the peace and quiet, despite occasional noise from neighboring rooms and the air conditioning.
The hotel is conveniently located within walking distance to local restaurants and cafes, though options for nightlife and decent bars are limited. For those who fancy some activity, the historical center and a tram stop are just a short walk away, providing easy access to more vibrant areas of Antwerp.
While the hotel is older in design, it offers good value for money. However, travelers might find the parking tight and the pool occasionally crowded during events or parties. Guests may enjoy relaxing evenings, perhaps by watching football in the hotel bar. Overall, it offers a calm base with the convenience of nearby amenities for those planning to explore the city by day.
4 Star
Leonardo Hotel Antwerp The Plaza offers a decent level of comfort and is generally suitable for any type of stay, making it a good option for a city break. However, some aspects of the hotel, particularly its decor, appear to be dated, reminiscent of the 90s, which detracts from the overall experience one might expect from a four-star establishment. While the four-star rating might be accurately reflected in certain areas, there is a consensus that improvements are needed to truly meet this standard.
The breakfast provided has received mixed reviews. While some guests found it to be sufficient, others felt it was basic and below the average expected from a four-star hotel. Common critiques mentioned reheated pancakes, thick pancakes and yogurt served in plastic cups with some guests finding the breakfast to be expensive for what was offered.
Despite these criticisms, the hotel still has its supporters who recommend it and express a desire to return. The varied reviews suggest that while the hotel delivers a comfortable stay, enhancing certain facilities and updating the decor could better align it with the four-star expectations.
Honeymoon
Leonardo Hotel Antwerp The Plaza offers a calming and quiet retreat, making it an ideal choice for honeymooners seeking privacy. The hotel's convenient public transport connections and good location add to its appeal. Guests have praised the luxurious and fabulous rooms, noting they are perfect for honeymoon stays. The attentive staff goes the extra mile, providing nice extras and assisting with special honeymoon arrangements. This excellent service has made many couples feel special and contributed to wonderful honeymoon experiences.
Luxury
The Leonardo Hotel Antwerp The Plaza impresses with its luxurious ambiance and modern design, offering a great value for its price. Guests are welcomed into a lavishly designed interior with high ceilings and stylish furnishings that immediately convey a sense of luxury. The rooms maintain a modern and luxurious feel, featuring decor that exudes elegance and comfort. Many reviews highlight the luxurious cleanliness and the array of deluxe touches throughout the hotel.
The modern luxury interior extends to the bathrooms, which are described as both contemporary and opulent, although one note mentions a neglected bathroom. Nevertheless, the overall experience seems to surpass expectations with several guests praising the larger-than-average room sizes and luxurious appearance. Additionally, the hotel is located in a particularly luxurious part of the city, adding to the overall grand experience.
The lovely decor and luxe atmosphere of the rooms, some of which feature beautiful balconies, consistently receive high marks. The hotel staff also contributes to the pleasant stay with their great service, maintaining cleanliness and ensuring comfort. Ultimately, the Leonardo Hotel Antwerp The Plaza is often described as a luxurious four-star retreat that delivers more than anticipated, making it a superb option for discerning travelers.
Romantic
Leonardo Hotel Antwerp The Plaza offers a delightfully romantic setting for couples seeking a charming getaway. The atmosphere is bolstered by friendly and helpful staff, who add a special touch to the stay with surprise arrangements such as fruit or wine for a fee. The rooms are both spacious and beautifully styled, often featuring intimate elements like candles and in-room service to enhance the romantic ambiance.
Guests can enjoy an array of romantic features including balconies surrounded by trees, terraces and lush gardens, all contributing to a picturesque and intimate environment. The love packages and cozy cushions further add to the charm of the stay. With its romantic setup and attentive service, this hotel is highly recommended for couples looking for a relaxing and intimate escape.
No, Leonardo Hotel Antwerp The Plaza doesn't have any pool.
No, a spa isn't available at Leonardo Hotel Antwerp The Plaza.
No, Leonardo Hotel Antwerp The Plaza doesn't allow dogs.
Yes, parking facilities are available at Leonardo Hotel Antwerp The Plaza.
No, Leonardo Hotel Antwerp The Plaza doesn't have a gym.