De Keyser Hotel
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Summary of reviewsDe Keyser Hotel in Antwerp is highly praised for its prime location, being right next to Antwerp Central Station. Guests appreciate the convenience of easily accessing public transportation and exploring the city's main attractions, shops and restaurants on foot. The hotel's proximity to key areas like De Meir shopping street and Astridplein makes it an ideal choice for both short stays and extended visits, offering beautiful views of the iconic Central Station.
The hotel's breakfast receives numerous positive remarks, described as extensive, generous and well-organized, offering a variety of options from fresh fruit to hot items like scrambled eggs and bacon. The friendly breakfast staff contribute to a pleasant dining experience, making it a delightful start to the day in the heart of the city.
While the reviews about the rooms at De Keyser Hotel are mixed, many appreciate the spaciousness, cleanliness and comfort of the accommodations. Some rooms boast modern renovations, well-equipped bathrooms and beautiful views, though others are noted to be outdated and in need of renovation. Despite some concerns, guests still find the rooms acceptable, especially valuing the hotel’s central location.
The staff at De Keyser Hotel are generally recognized for their friendliness and helpfulness, particularly in the restaurant and breakfast areas. However, there are occasional criticisms regarding unprofessional behavior and inattentive service at the reception, suggesting a need for improvement in consistency and customer service at the front desk.
Guests have mixed experiences with the hotel's cleanliness with some noting spotless conditions and efficient cleaning, while others report issues like dust, mold and insufficient housekeeping services. The overall consensus indicates a need for more thorough and regular cleaning to meet expectations.
Wi-Fi connectivity at the hotel is another area with varied feedback. While some guests find the Wi-Fi adequate, especially in common areas, others experience slow, weak or unreliable connections in their rooms, highlighting a need for improved internet service.
The hotel's central location is also ideal for nightlife enthusiasts, offering easy access to restaurants, bars and other entertainment options. However, noise from the lively neighborhood, particularly on weekends, can be a disturbance.
Guests have mixed feelings about the beds with many praising their comfort and quality, while some report issues with sagging mattresses and uncomfortable pillows. Additionally, some reviews question the hotel's four-star rating, pointing out areas in need of maintenance and improved service quality.
For business travelers, De Keyser Hotel is well-situated near key business districts and offers amenities like meeting spaces and a business lounge, making it a practical choice despite some internet issues.
Overall, De Keyser Hotel's strategic location, good breakfast and generally comfortable rooms make it a recommended option, though there are areas needing updates and better maintenance to enhance the guest experience.
Categories
The hotel's breakfast receives numerous positive remarks, described as extensive, generous and well-organized, offering a variety of options from fresh fruit to hot items like scrambled eggs and bacon. The friendly breakfast staff contribute to a pleasant dining experience, making it a delightful start to the day in the heart of the city.
While the reviews about the rooms at De Keyser Hotel are mixed, many appreciate the spaciousness, cleanliness and comfort of the accommodations. Some rooms boast modern renovations, well-equipped bathrooms and beautiful views, though others are noted to be outdated and in need of renovation. Despite some concerns, guests still find the rooms acceptable, especially valuing the hotel’s central location.
The staff at De Keyser Hotel are generally recognized for their friendliness and helpfulness, particularly in the restaurant and breakfast areas. However, there are occasional criticisms regarding unprofessional behavior and inattentive service at the reception, suggesting a need for improvement in consistency and customer service at the front desk.
Guests have mixed experiences with the hotel's cleanliness with some noting spotless conditions and efficient cleaning, while others report issues like dust, mold and insufficient housekeeping services. The overall consensus indicates a need for more thorough and regular cleaning to meet expectations.
Wi-Fi connectivity at the hotel is another area with varied feedback. While some guests find the Wi-Fi adequate, especially in common areas, others experience slow, weak or unreliable connections in their rooms, highlighting a need for improved internet service.
The hotel's central location is also ideal for nightlife enthusiasts, offering easy access to restaurants, bars and other entertainment options. However, noise from the lively neighborhood, particularly on weekends, can be a disturbance.
Guests have mixed feelings about the beds with many praising their comfort and quality, while some report issues with sagging mattresses and uncomfortable pillows. Additionally, some reviews question the hotel's four-star rating, pointing out areas in need of maintenance and improved service quality.
For business travelers, De Keyser Hotel is well-situated near key business districts and offers amenities like meeting spaces and a business lounge, making it a practical choice despite some internet issues.
Overall, De Keyser Hotel's strategic location, good breakfast and generally comfortable rooms make it a recommended option, though there are areas needing updates and better maintenance to enhance the guest experience.
Hotel near Nightlife Spots
Located on De Keyserlei, this hotel is centrally positioned, offering great access to nightlife. Its location is ideal for those wanting to explore the city's bars and clubs.
Hotel with Free Wi-Fi
The hotel offers complimentary Wi-Fi access throughout the premises. This ensures guests can stay connected and productive during their visit, whether for work or leisure.
Business Hotel
This hotel is well-regarded for business travelers, offering comfortable accommodations and a central location. While specific details on business amenities are limited, its reputation suggests a focus on meeting the needs of corporate guests.
4-Star Hotel
Located in the Diamond District, De Keyser Hotel offers well-appointed rooms and a central location. Its proximity to the train station and shopping areas makes it a convenient base for exploring Antwerp.
Hotel for Honeymoon
Romantic Hotel
Hotel for Adults Only
Guest Reviews
De Keyser Hotel in Antwerp receives enthusiastic praise for its exceptional location. Situated right next to Antwerp Central Station, the hotel's prime position makes it incredibly convenient for train travelers and those looking to explore the city on foot. Guests frequently highlight the ease of access to public transportation with trams, buses and metro stops just steps away. The central location also places visitors within walking distance of major shopping areas, bustling streets, restaurants, the Zoo and other key attractions in the heart of Antwerp.
Many reviewers appreciate the hotel's proximity to the main shopping street, De Meir and the lively area around Astridplein. The location is particularly noted for its convenience, allowing guests to quickly reach their desired destinations, whether for sightseeing, shopping or dining. The beautiful view of the iconic Central Station is an added bonus for many travelers.
Overall, De Keyser Hotel's strategic and central location makes it a highly recommended choice for both short stays and extended visits to Antwerp, offering easy access to the city's vibrant life and essential amenities.
De Keyser Hotel's breakfast has garnered a plethora of positive remarks from guests. Many have praised it as good, great and even amazing, highlighting its extensive and diverse selection. The buffet is described as very generous, offering a wide variety of options, from fresh fruit to delicious croissants and well-prepared savory items. Guests appreciate the plentiful and well-organized setup, often mentioning that it is well-replenished, ensuring there is always enough for everyone.
The breakfast area, though at times busy, is staffed by friendly personnel who contribute to a pleasant dining experience. Despite occasional comments about waiting times or the limited selection on certain days, most guests find the breakfast to be more than satisfactory with some even labeling it as excellent and well worth the price. The inclusion of hot items like scrambled eggs and bacon, though sometimes mentioned to be lukewarm, still adds to the overall positive impression.
Location-wise, the convenience of being close to the central station and other key areas adds to the appeal of the hotel. Guests who emphasize the excellent breakfast often also note the prime location as a significant plus. The breakfast quality seems consistent with many guests noting its rich and tasty offerings, making it a delightful start to their day in the heart of the city.
Rooms at De Keyser Hotel receive mixed reviews, highlighting both positive and negative aspects. Guests appreciate the spaciousness of many rooms, which are often described as large, comfortable and clean. Modern renovations in some rooms and well-equipped bathrooms are also noted. Specific rooms, such as the marquis and princess suites, are praised for their space and modern amenities, while superior rooms are described as wonderful and bright. Additionally, some guests mention enjoying beautiful views from their rooms and the quiet ambiance when requested.
On the downside, several reviews point out that many rooms are outdated and in need of renovation. Common issues include poor cleaning standards with dust, mold and even hair found in various areas. Maintenance problems such as broken fixtures, non-working air conditioning and drafty windows are frequently mentioned. Lighting is often insufficient, making the rooms appear dark and uninviting. Some rooms also suffer from noise issues due to poor insulation or proximity to busy streets and construction sites.
Despite the criticism, many guests find their stay acceptable, particularly valuing the hotel's location close to the train station and city center. However, the general consensus suggests that while the hotel has the potential, it needs significant updates and better maintenance to meet higher standards consistently.
The beds at De Keyser Hotel seem to evoke a mix of experiences among guests. Many visitors have praised the hotel for its comfortable and large beds, describing them as blissful, very comfortable, soft and providing a great night's sleep. Rooms are often reported as spacious and clean with the bedding being pleasant, clean and well-maintained. Some guests found the beds firm and snow-white, appreciating the quality and comfort they provided. There were positive mentions of bedding being new and beds smelling good, which contributed to a positive stay.
However, not all experiences were as satisfactory. Some guests encountered issues such as sagging mattresses, beds being too soft or hard and noise from creaking frames. Reports of beds being dirty, worn-out mattresses and uncomfortable pillows were also documented. A few visitors woke up with back and neck pain, highlighting discrepancies in bed quality across different rooms. Despite these inconsistencies, the hotel generally receives commendation for its excellent location, friendly staff and overall clean rooms.
De Keyser Hotel receives mixed reviews concerning its cleanliness. Several guests have noted that the hotel was spotlessly clean overall with tidy rooms, clean floors and efficient cleaning crews. Many have praised the bathrooms for being notably clean and highlighted the hotel's neat and orderly appearance. The spaciousness and cleanliness of certain rooms were also appreciated.
However, there are numerous comments highlighting areas where cleanliness fell short. Some guests experienced unclean rooms with dust in corners, mold in bathrooms, stained carpets and dirty windows. Hair from previous occupants and musty odors were commonly reported issues. Specific complaints included dirty mattresses, moldy grout and clogged drains. Housekeeping services were sometimes described as inadequate with reports of late or incomplete cleaning.
The general consensus suggests that while some parts of the hotel maintain high standards of cleanliness, there are significant inconsistencies that need addressing. Regular and thorough cleaning, especially in less visible areas, seems necessary to meet the expectations set by its star rating.
The staff at De Keyser Hotel receive a mixed bag of reviews, though many emphasize their friendliness and helpfulness. Numerous guests highlighted the very friendly and accommodating nature of the staff, noting smooth check-ins, warm welcomes and professional attitudes. The personnel in the restaurant and breakfast room were particularly praised for their efficiency and excellent service, contributing to positive dining experiences.
However, some reviews also pointed out areas needing improvement. Several guests encountered issues with reception, describing staff as unfriendly, inattentive and, at times, rude. Instances of unprofessional behavior were mentioned, particularly involving some older receptionists and specific incidents during check-in. Guests also noted moments where the reception was unattended or service staff was hard to locate.
Despite some negative experiences, many guests appreciated the staff's efforts with kind and delightful interactions frequently reported. The hotel seems to benefit from a generally competent team, though enhancing customer service at the front desk and ensuring consistent friendliness across all shifts could significantly improve overall guest satisfaction.
Travelers have mixed experiences with the Wi-Fi at De Keyser Hotel. While some guests found the Wi-Fi to be good, particularly in common areas, others reported slow, weak or unreliable connections, especially in their rooms. A few mentioned losing access to Wi-Fi completely for days or experiencing significant interruptions. It appears that the quality and reliability of the internet can vary throughout the hotel with many noting the internet was not high-speed and had inconsistent coverage.
Despite the challenges surrounding Wi-Fi, many guests enjoyed their stay, highlighting the amazing breakfast with plenty of options, the hotel's nice location and comfortable rooms. The hotel exudes good aesthetics and provides a generally great experience, although there are areas for improvement, especially regarding internet service.
De Keyser Hotel enjoys a prime location for those keen on exploring the vibrant nightlife of the city. Nestled close to the city center and the beautiful train station building, the hotel offers easy access to an array of restaurants, bars and terraces. The central location ensures that there is always something happening, making it perfect for those who thrive in lively atmospheres with nightlife options just around the corner.
However, the bustling nightlife comes with its drawbacks. Guests have noted a significant amount of noise, especially over weekends. The neighborhood's energetic vibe with rowdy teenagers and partying on the streets, can lead to noise disturbances and a lack of soundproofing exacerbates this issue. If planning a night out, the area’s constant availability of taxis adds convenience.
Overall, De Keyser Hotel stands in a vibrant, central location ideal for nightlife enthusiasts, despite occasional noise disruptions, particularly on weekends.
De Keyser Hotel has received numerous reviews questioning its four-star rating. Guests have frequently mentioned that the hotel does not meet the standards one would expect from a four-star establishment. Concerns about the quality and maintenance of the facilities, such as broken shower hoses, damaged rooms, noisy hallways and minimalist decor, have been consistently highlighted. Many guests also noted that the service was subpar and lacked the professionalism typically associated with a hotel of this rating.
While the rooms were generally described as clean, the overall ambiance and experience fell short of expectations. The lobby, in particular, was reported to have an unpleasant smell and some basic amenities like a reliable WiFi connection and diverse breakfast options were missing or insufficient.
In terms of value for money, many felt that the prices were too high given the quality of the service and facilities. Several reviews suggested that the hotel might have maintained four-star standards in the past but no longer lives up to that rating. Overall, the hotel seems more suited for business trips rather than leisure stays, as many guests found it adequate but not impressive, especially for a supposed four-star establishment.
De Keyser Hotel enjoys a convenient location near central stations in Antwerp, making it ideal for business travelers. Its proximity to the business district enhances its appeal, allowing easy access to the city's corporate hubs. The hotel caters to professional needs with amenities such as conference rooms and meeting spaces, making it suitable for work trips and business settings. The presence of a business lounge and other business-friendly amenities further adds to its functionality for those on business trips. Despite the absence of a dedicated business center and internet issues reported by some guests, the central accommodation and overall business-like environment make it a practical choice for business travelers.
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Location
Many reviewers appreciate the hotel's proximity to the main shopping street, De Meir and the lively area around Astridplein. The location is particularly noted for its convenience, allowing guests to quickly reach their desired destinations, whether for sightseeing, shopping or dining. The beautiful view of the iconic Central Station is an added bonus for many travelers.
Overall, De Keyser Hotel's strategic and central location makes it a highly recommended choice for both short stays and extended visits to Antwerp, offering easy access to the city's vibrant life and essential amenities.
Breakfast
The breakfast area, though at times busy, is staffed by friendly personnel who contribute to a pleasant dining experience. Despite occasional comments about waiting times or the limited selection on certain days, most guests find the breakfast to be more than satisfactory with some even labeling it as excellent and well worth the price. The inclusion of hot items like scrambled eggs and bacon, though sometimes mentioned to be lukewarm, still adds to the overall positive impression.
Location-wise, the convenience of being close to the central station and other key areas adds to the appeal of the hotel. Guests who emphasize the excellent breakfast often also note the prime location as a significant plus. The breakfast quality seems consistent with many guests noting its rich and tasty offerings, making it a delightful start to their day in the heart of the city.
Rooms
On the downside, several reviews point out that many rooms are outdated and in need of renovation. Common issues include poor cleaning standards with dust, mold and even hair found in various areas. Maintenance problems such as broken fixtures, non-working air conditioning and drafty windows are frequently mentioned. Lighting is often insufficient, making the rooms appear dark and uninviting. Some rooms also suffer from noise issues due to poor insulation or proximity to busy streets and construction sites.
Despite the criticism, many guests find their stay acceptable, particularly valuing the hotel's location close to the train station and city center. However, the general consensus suggests that while the hotel has the potential, it needs significant updates and better maintenance to meet higher standards consistently.
Beds
However, not all experiences were as satisfactory. Some guests encountered issues such as sagging mattresses, beds being too soft or hard and noise from creaking frames. Reports of beds being dirty, worn-out mattresses and uncomfortable pillows were also documented. A few visitors woke up with back and neck pain, highlighting discrepancies in bed quality across different rooms. Despite these inconsistencies, the hotel generally receives commendation for its excellent location, friendly staff and overall clean rooms.
Cleanliness
However, there are numerous comments highlighting areas where cleanliness fell short. Some guests experienced unclean rooms with dust in corners, mold in bathrooms, stained carpets and dirty windows. Hair from previous occupants and musty odors were commonly reported issues. Specific complaints included dirty mattresses, moldy grout and clogged drains. Housekeeping services were sometimes described as inadequate with reports of late or incomplete cleaning.
The general consensus suggests that while some parts of the hotel maintain high standards of cleanliness, there are significant inconsistencies that need addressing. Regular and thorough cleaning, especially in less visible areas, seems necessary to meet the expectations set by its star rating.
Staff
However, some reviews also pointed out areas needing improvement. Several guests encountered issues with reception, describing staff as unfriendly, inattentive and, at times, rude. Instances of unprofessional behavior were mentioned, particularly involving some older receptionists and specific incidents during check-in. Guests also noted moments where the reception was unattended or service staff was hard to locate.
Despite some negative experiences, many guests appreciated the staff's efforts with kind and delightful interactions frequently reported. The hotel seems to benefit from a generally competent team, though enhancing customer service at the front desk and ensuring consistent friendliness across all shifts could significantly improve overall guest satisfaction.
Wi-Fi
Despite the challenges surrounding Wi-Fi, many guests enjoyed their stay, highlighting the amazing breakfast with plenty of options, the hotel's nice location and comfortable rooms. The hotel exudes good aesthetics and provides a generally great experience, although there are areas for improvement, especially regarding internet service.
Nightlife
However, the bustling nightlife comes with its drawbacks. Guests have noted a significant amount of noise, especially over weekends. The neighborhood's energetic vibe with rowdy teenagers and partying on the streets, can lead to noise disturbances and a lack of soundproofing exacerbates this issue. If planning a night out, the area’s constant availability of taxis adds convenience.
Overall, De Keyser Hotel stands in a vibrant, central location ideal for nightlife enthusiasts, despite occasional noise disruptions, particularly on weekends.
4 Star
While the rooms were generally described as clean, the overall ambiance and experience fell short of expectations. The lobby, in particular, was reported to have an unpleasant smell and some basic amenities like a reliable WiFi connection and diverse breakfast options were missing or insufficient.
In terms of value for money, many felt that the prices were too high given the quality of the service and facilities. Several reviews suggested that the hotel might have maintained four-star standards in the past but no longer lives up to that rating. Overall, the hotel seems more suited for business trips rather than leisure stays, as many guests found it adequate but not impressive, especially for a supposed four-star establishment.
Business
No, De Keyser Hotel doesn't have any pool.
No, a spa isn't available at De Keyser Hotel.
No, De Keyser Hotel doesn't allow dogs.
No, parking facilities aren't available at De Keyser Hotel.
No, De Keyser Hotel doesn't have a gym.
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