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Summary of reviewsHoliday Inn Express Antrim by IHG, receives commendation for a myriad of aspects, making it highly favorable among travelers. The hotel’s convenient location stands out as a notable strength. Situated near the motorway and close to shopping centers, dining options and entertainment venues, guests find it ideal for varying travel needs. Its proximity to Belfast and the international airport also makes it highly suitable for those with early flights or late check-ins. Additionally, it serves as an excellent base for exploring regional attractions such as Giant’s Causeway and Carrick-a-rede Rope Bridge, enhancing its appeal for both leisure and family travel.
The breakfast offered at the hotel garners significant praise. Guests frequently describe the breakfast as excellent, hearty and varied with a buffet style that caters to both adults and children. This positive experience is amplified by spacious and clean dining areas and friendly, attentive staff. Despite minor critiques regarding limited vegetarian options and self-service area congestion, the general consensus is that the breakfast significantly enhances the stay.
Cleanliness is another prominent highlight of the hotel. Guests consistently note the spotless condition of the rooms and the overall modern and well-maintained state of the hotel. Comfortable and spacious rooms further contribute to a positive stay experience with many appreciating practical amenities such as tea and coffee provisions and good storage solutions. While some remarks mention occasional minor issues like temperature regulation and bed comfort, the overall sentiment regarding the rooms is highly favorable.
The staff at Holiday Inn Express Antrim receives abundant accolades for their exceptional friendliness, attentiveness and professionalism. Personal touches, such as individual staff members being mentioned for their outstanding service, underline the welcoming atmosphere that pervades the hotel. The accommodating and pleasant demeanor of the reception staff and their ability to handle various guest needs effectively contribute significantly to a positive experience.
For families, the hotel proves to be an excellent choice, offering a warm and accommodating environment. The superhero-themed breakfast and party packs for children, coupled with the friendly approach of staff towards younger guests, create a favorable family-friendly atmosphere. Even though some family rooms are noted as small and the extra beds sometimes uncomfortable, the overall value for money and thoughtful inclusions such as sofa beds at no extra charge are well-received.
While the primary beds generally provide a comfortable sleep, supplementary beds, including sofa beds and pull-out beds, have room for improvement. Guests’ feedback points out issues with comfort and suitability, indicating a potential area for enhancement to elevate the overall sleeping experience.
In summary, Holiday Inn Express Antrim by IHG, stands out for its excellent location, high cleanliness standards, hearty breakfasts and outstanding staff. Coupled with its family-friendly ethos, it offers good value for an enjoyable and comfortable stay in the area. Show more
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Categories
3-Star Hotel
This hotel provides excellent service and is conveniently located. It offers free breakfast and free parking.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Room Types
Standard Room with Free Hot BreakfastDouble or twin room with tea and coffee making facilities, a TV and a private bathroom with a shower. Room type cannot be guaranteed. Sofa bed available in Double Rooms on request.
Standard Twin Room with Free Hot BreakfastSpacious room with tea and coffee making facilities, a TV and a private bathroom with a shower.
Standard Double Room with Sofa Bed and Free Hot BreakfastSpacious room with tea and coffee making facilities, a TV and private bathroom with a shower.
Sofa bed can accommodate 1 extra person for an additional cost. Please indicate when booking if you would like the sofa bed to be made up.
Double Room with Free Hot Breakfast - AccessibleThis modern Double Room is non-smoking and features disability access with a large wet room.
Guest Reviews
8.2
Very Good
Location
Holiday Inn Express Antrim by IHG, boasts a standout location praised by numerous guests. Situated conveniently near the motorway, the hotel provides easy access to local amenities, making it an ideal choice for various travel needs. Guests highlight its proximity to shopping centres, a plethora of dining options and entertainment venues such as cinemas.
The hotel is centrally located, offering the advantage of being close to Belfast and the international airport, which many find perfect for early flights and late check-ins. It's also an excellent base for exploring the region's natural beauty, including day trips to attractions like Giant's Causeway and Carrick-a-rede Rope Bridge.
For those on family breaks, the location proves to be functional with various kid-friendly spots nearby. Staff hospitality enhances the experience, being frequently described as friendly and helpful. Cleanliness and comfort are recurring themes with guests appreciating the spacious rooms and hearty breakfast buffets.
Overall, the location of Holiday Inn Express Antrim is regarded as excellent, offering convenience whether for shopping, dining or accessing transport hubs easily.
Breakfast
Travelers staying at the Holiday Inn Express Antrim by IHG, often commend the breakfast offerings, noting a generally positive experience. Guests describe the breakfast as excellent, great and very good, frequently citing its sufficiency and variety. Many appreciate the buffet style, which presents plenty of choices and a generous spread to suit the tastes of both adults and children. Highlights include fresh and warm items, robust coffee and specific favorites like eggs, fried tomatoes and potato cakes.
A significant number of reviews mention that the breakfast is delicious and plentiful with some referring to it as the best hotel breakfast they've had. The breakfast area is considered spacious and clean and the hotel staff is often praised for being attentive and friendly, enhancing the overall dining experience.
While opinions are mostly positive, some areas for improvement are noted. A few guests felt the vegetarian options were limited and suggested a broader selection. There were mentions of the breakfast self-service area being too small and a few found the offerings monotonous or lacking in variety, including the absence of vegetables like tomatoes and cucumbers. Despite these minor drawbacks, the overall consensus is that the breakfast at Holiday Inn Express Antrim offers good value for money and is a strong point of the guest experience.
Rooms
Guests generally found the rooms at Holiday Inn Express Antrim by IHG, to be clean and well-maintained, often describing them as comfortable and spacious. Many appreciated the good storage solutions and comprehensive facilities, including tea and coffee provisions and ironing equipment. The beds and mattresses received mixed reviews; some found them very comfortable, while others felt they were either too soft or too hard, particularly the sofa beds for kids.
The bathrooms were commonly noted as being pleasant and offering good showers. Some rooms were reported to be adequately sized and cozy, though a few guests felt their rooms were too small, especially for families. Temperature regulation seemed to be hit or miss with a few rooms being either too warm or too cold.
Cleanliness was consistently highlighted positively with many guests noting spotless conditions and daily towel changes. However, there were occasional reports of unpleasant odors and minor cleanliness issues. Despite these few negatives, the overall guest experience highlighted comfortable and practical rooms for both short stays and extended visits.
Beds
Holiday Inn Express Antrim by IHG, seems to offer a mixed experience when it comes to their beds, garnering predominantly positive but occasionally critical feedback. The primary bed was frequently praised for its comfort, ensuring a restful sleep for many guests. Phrases such as "very comfortable beds," and "comfortable sleep," are recurrent, highlighting the generally high standard of the main beds.
However, some guests noted the double beds felt quite small, describing them as "narrow" and unsuitable compared to current hospitality norms. Despite this, the overall sentiment for the main beds remains largely favorable.
On the flip side, the hotel's pull-out and sofa beds receive consistent criticism, being described as "uncomfortable," "uneven," and "not suitable" for children. This discomfort with additional bedding pointed to a need for quality improvement. Additionally, issues such as heavy bed covers and the cleanliness behind beds were noted, which detracted slightly from the experience.
Overall, while the primary beds at Holiday Inn Express Antrim tend to provide a comfortable stay, the hotel might benefit from addressing the issues with their supplementary beds to enhance the overall guest experience.
Cleanliness
Holiday Inn Express Antrim by IHG, is consistently praised for its exceptional cleanliness. Guests frequently mention that the hotel is spotless throughout, including the rooms which are described as clean, modern and well-maintained. The cleanliness extends to all areas of the hotel, ensuring a comfortable stay for visitors.
In addition to the high standards of cleanliness, the hotel offers practical and well-equipped facilities. The rooms are not only clean but also comfortable with ample space and cozy beds. Many guests also appreciate the good breakfast and friendly, helpful staff who contribute to a welcoming environment.
The hotel's location adds to its convenience, making it easy for travelers to access. Overall, the cleanliness, friendly staff and well-maintained facilities make Holiday Inn Express Antrim a highly recommended choice for a stay in the area.
Staff
Guests at the Holiday Inn Express Antrim consistently commend the hotel staff for being exceptionally friendly, welcoming and helpful. Many reviewers highlight the staff's attentiveness and professionalism, noting that they are knowledgeable and dependable in meeting guests' needs. Specific mentions of individuals such as Hannah and Laura demonstrate personalized and memorable customer service experiences.
Reception staff receive particular praise for being cheerful, pleasant and accommodating, making the check-in process smooth and enjoyable. The team’s ability to go above and beyond, such as organizing food for late arrivals, showcases their commitment to guest satisfaction.
In summary, the staff at Holiday Inn Express Antrim play a significant role in creating a positive and comfortable experience for guests, evident through their kind demeanor, excellent service and constant willingness to help. Whether at the front desk, in the reception area or during breakfast, their friendly and professional approach is a standout feature of the hotel experience.
Family
Holiday Inn Express Antrim by IHG, has received numerous positive remarks for its family-friendly atmosphere. Many reviews highlight that this hotel is an excellent choice for a family stay with the superhero breakfast theme and party packs being particularly popular among children. Though some guests found the family rooms slightly small and the beds not very comfortable, the inclusion of a sofa bed provided a suitable solution for families with up to four members.
The hotel's staff is frequently praised for their friendliness and helpfulness towards kids. Guests have noted that the staff, including the young girls working the breakfast shift, ensure children have their desired meals, enhancing the overall family experience. The accommodating reception staff also contributed to making everyone feel welcome, even those family members who were not staying at the hotel.
Despite some limitations such as the lack of facilities to heat meals for young children, guests appreciated the tremendous value for money offered for family stays. The provision of a sofa bed in double rooms at no extra charge for children further supports the hotel's family-friendly ethos. Overall, Holiday Inn Express Antrim stands out for its warm and accommodating environment, making it a favorable option for family travel.
No, Holiday Inn Express Antrim by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Antrim by IHG.
No, Holiday Inn Express Antrim by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Antrim by IHG.
No, Holiday Inn Express Antrim by IHG doesn't have a gym.