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Summary of reviewsHotel Alto Antofagasta is highly appreciated for its prime location in the heart of Antofagasta, making it convenient and accessible for guests. Its proximity to the city center and major attractions, including the Antofagasta Mall and beautiful beaches, is ideal for both business travelers and tourists. Guests are charmed by the opportunity to enjoy sea views directly from their spacious and modern apartments, adding to the allure of their stay. The rooftop terraces with pools offer an inviting area for relaxation, contributing to the overall satisfaction.
The apartments are generally praised for their comfort and cleanliness, featuring ample space and a variety of bedding options to accommodate multiple guests. While many find the rooms to align with the positive online images, there are some mentions of areas needing improvement, such as the occasional lack of towels and outdated furnishings. Guests note that addressing these issues would enhance future experiences.
Cleanliness is a point of satisfaction for some guests who find the apartments well-maintained and offering scenic views. However, inconsistencies are noted, with some units falling short in terms of hygiene and preparation. This variability underscores the importance of attention to detail in housekeeping and the provision of essentials like towels and toiletries, which could improve the overall guest experience.
The staff at Hotel Alto Antofagasta, particularly Sebastian, receive high accolades for their friendliness and exceptional service. Their personalized attention contributes significantly to the welcoming atmosphere, ensuring guests feel well-cared for during their stay. Despite minor communication challenges, the team's dedication and quick assistance are memorable and positively impact the guest experience.
In summary, Hotel Alto Antofagasta excels in offering a convenient location, comfortable accommodations, and standout service, although some improvements in room upkeep and provisioning could further elevate guest satisfaction. Show more
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Categories
Aparthotel near The Beach
Located on Avenida Balmaceda 2415, this aparthotel offers beachfront access. It features a rooftop swimming pool and a sun terrace for enjoying sea views.
Aparthotel with Parking
Parking is available at this aparthotel, providing a convenient option for guests with vehicles.
Aparthotel with Gym
The hotel features a gym and fitness center, allowing guests to engage in physical activity during their visit. Additional sports facilities like cycling and a tennis court are also available.
Aparthotel with Outdoor Pool
Hotel Alto Antofagasta, an upscale aparthotel, has a seasonal outdoor pool and a rooftop pool with a pool bar. It also offers beachfront accommodations.
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Accessible Aparthotel
Small Aparthotel
Aparthotel with Tennis Courts
4-Star Aparthotel
Room Types
Deluxe ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. Boasting a terrace with sea views, this apartment also offers a tea and coffee maker and a flat-screen TV with satellite channels. The unit has 4 beds.
Deluxe ApartmentThe unit offers 4 beds.
Guest Reviews
Location
Nestled in the vibrant heart of Antofagasta, Hotel Alto Antofagasta boasts a location that receives rave reviews for its convenience and accessibility. Situated in a prime spot near the bustling city center, guests find themselves steps away from the Antofagasta Mall, making it perfect for shopping enthusiasts. The strategic location is ideal for business travelers and tourists alike, ensuring easy access to numerous attractions, shops, and beautiful beaches that define this coastal city.
The hotel’s central positioning makes it effortless for guests to explore the area, offering proximity to essential amenities and streets teeming with local culture. Many visitors appreciate the ability to enjoy views of the sea directly from their accommodations, adding an extra layer of charm to their stay. Whether for a short visit or a long stay, the modern and spacious apartments cater to a variety of needs, featuring beautiful rooftop terraces with pools for relaxation.
Overall, the superb location of Hotel Alto Antofagasta leaves a lasting impression on guests, who delight in the seamless blend of convenience, comfort, and a touch of seaside allure.
Rooms
Hotel Alto Antofagasta appears to offer apartments that are spacious and modern, featuring impressive sea views, and are well-located for convenience. The rooms are generally large, able to accommodate multiple guests comfortably with a variety of bedding options, which include a double bed, a single bed, and an additional built-in double bed. Guests frequently note the apartment's comfort and cleanliness upon arrival, aligning with the images provided online. The hotel is praised for providing super comfortable, well-sized accommodations, contributing to a pleasant stay overall.
However, some areas require improvement. There are mentions of some apartments being in less-than-expected condition, with issues such as an incomplete room setup, a lack of towels, and a poorly maintained shower. The lighting setup in the bathroom has been reported to affect the sleeping area, which might be inconvenient for some. Additionally, some beds are noted to be old and uncomfortable, suggesting the furnishings could use an update for improved comfort. While the apartments generally make a positive first impression, attention to these details could enhance future guest experiences.
Cleanliness
Hotel Alto Antofagasta boasts an advantageous location, with its proximity to the city's main attractions being a key highlight for guests. When exploring the accommodations, some guests found satisfaction with certain apartments, describing them as clean, new, and offering nice views. However, there are notable inconsistencies in the cleanliness and preparation of the units. While some apartments are perceived as comfortable and well-maintained, others fall short of expectations, with issues such as poor hygiene, leftover items from previous occupants, and inadequate cleaning services frequently mentioned. Additionally, the provision of essentials like quality towels, toilet paper, and toiletries seems to be an area needing improvement. The amenities, including the need for more comprehensive room preparations, suggest that experiences at the hotel can vary significantly based on the specific apartment assigned.
Staff
At Hotel Alto Antofagasta, guests consistently highlight the exceptional service and kindness of the staff, with particular praise for Sebastian. The staff's friendly demeanor and personalized attention contribute to a welcoming atmosphere, ensuring that visitors feel cared for during their stay. Sebastian, noted for his attentiveness and kindness, receives frequent commendations for going above and beyond to ensure guests' comfort. Although there were occasional communication challenges, the dedication and helpfulness of the team, including a very attentive manager and owner, leave a positive impression. The service provided is described as excellent, with quick and efficient reception, ensuring prompt assistance whenever needed. Overall, the staff's genuine care and effort stand out as a memorable aspect of the guest experience at this hotel.
Yes, Hotel Alto Antofagasta has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Alto Antofagasta.
No, Hotel Alto Antofagasta doesn't allow dogs.
Yes, parking facilities are available at Hotel Alto Antofagasta.