EPIC SANA Luanda Hotel has a team of exceptional staff who are friendly, accommodating and polite while offering top-notch service. Guests enjoy delicious food and drink options served by considerate staff at the restaurant and pool bar. Though there are some reports of a lack of English-speaking staff in certain areas, the majority of guests rate the staff 5-stars for their amazing attitude towards guests.
The RK Suite Hotel offers a great breakfast experience with a good variety and buffet option. While some guests suggest it could be richer, others found the food to be super good and even enjoyed dinner there once. The rooms are spacious, clean and comfortable with the suites being particularly impressive in size. Guests appreciate the calm and friendly ambiance in the rooms and feel they offer great value for money. The staff at the hotel are described as friendly, helpful and courteous with many guests highlighting individual staff members who made their stay particularly enjoyable. Overall, the hospitality of the staff contributes to the value and overall quality of the hotel.
The staff at Brisotel - Beira Mar is highly praised for their exceptional hospitality and willingness to go above and beyond to make guests feel welcome and supported. Despite some language barriers, guests appreciate the helpfulness and friendliness of the team with one guest even singling out the hotel driver for his exceptional communication skills. The staff is attentive to feedback and always ready to assist in any way possible, making guests feel at home during their stay.