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Summary of reviewsThe Best Western Plus Crown Colony Inn & Suites in Lufkin, Texas, receives consistent praise across several categories, contributing to an overall positive guest experience. The hotel's breakfast offerings are particularly notable, regarded by many as the best they've encountered, owing to the variety and quality of options available. This dining experience is further elevated by the attentive and friendly staff, despite minor feedback regarding food replenishment and the absence of bacon.
Room accommodations also receive favorable reviews, with guests appreciating the spaciousness and cleanliness that ensure a comfortable stay. The King Suite stands out for its ample space and value for money. While an isolated issue with an AC leak was mentioned, the hotel's overall environment maintains a standard of cleanliness and beauty, contributing to its inviting appeal.
Staff interactions leave a lasting positive impression, marked by courtesy, helpfulness, and an inviting demeanor that makes guests feel welcome. The staff is frequently commended for their customer service skills, enhancing the sense of a home away from home. Overall, the Best Western Plus Crown Colony Inn & Suites promises a satisfying stay characterized by exceptional service, clean and spacious accommodations, and a memorable breakfast experience.
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