Hidden Pearl Hotel (Janus Luxury Suites)
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Summary of reviewsHidden Pearl Hotel (Janus Luxury Suites) enjoys a strategic location in a vibrant part of the city, providing a convenient base for exploring local nightlife and entertainment scenes. Its proximity to popular destinations such as Walking Street, bars, restaurants, and SM Clark makes it ideal for guests who appreciate easy access to the city's offerings. The staff's friendliness and helpfulness further enrich the guests' experience, creating a welcoming and warm atmosphere.
The hotel's accommodations, particularly the Janus Luxury Suites, offer affordability with spacious options such as the king and presidential suites. These rooms often appeal to long-stay guests seeking value for money. However, the hotel's age is apparent in some aspects, requiring attention to specific maintenance and cleanliness concerns. Guests have reported issues like cracked tiles, outdated furnishings, inconsistent cleaning schedules, and noise from air conditioning units, pointing to areas that need improvement to match the hotel's otherwise promising presentation.
Cleanliness is a mixed bag, as while the lobby and shared areas are kept inviting, guest rooms occasionally fall short. Problems like stained bedding, moldy odors, and the presence of ants or cockroaches have been noted. The pool, although small, adds value to the guest experience with its refreshing coolness, despite some needing it to be cleaner.
The staff, consistently praised for their hospitality and attentiveness, are undeniably a highlight of the hotel experience. They promptly address guest requests and inquiries, fostering a sense of care and warmth that encourages guests to return. Despite some isolated unfavorable experiences, the staff's kindness and service excellence stand out as significant positive aspects of the stay at Hidden Pearl Hotel (Janus Luxury Suites), leaving a lasting favorable impression.
Categories
The hotel's accommodations, particularly the Janus Luxury Suites, offer affordability with spacious options such as the king and presidential suites. These rooms often appeal to long-stay guests seeking value for money. However, the hotel's age is apparent in some aspects, requiring attention to specific maintenance and cleanliness concerns. Guests have reported issues like cracked tiles, outdated furnishings, inconsistent cleaning schedules, and noise from air conditioning units, pointing to areas that need improvement to match the hotel's otherwise promising presentation.
Cleanliness is a mixed bag, as while the lobby and shared areas are kept inviting, guest rooms occasionally fall short. Problems like stained bedding, moldy odors, and the presence of ants or cockroaches have been noted. The pool, although small, adds value to the guest experience with its refreshing coolness, despite some needing it to be cleaner.
The staff, consistently praised for their hospitality and attentiveness, are undeniably a highlight of the hotel experience. They promptly address guest requests and inquiries, fostering a sense of care and warmth that encourages guests to return. Despite some isolated unfavorable experiences, the staff's kindness and service excellence stand out as significant positive aspects of the stay at Hidden Pearl Hotel (Janus Luxury Suites), leaving a lasting favorable impression.
Hotel with Spa
The hotel includes spa services, offering guests a chance to unwind and rejuvenate during their stay.
Dog Friendly Hotel
This hotel allows dogs of any size for an additional fee, and cats may be allowed by request. It provides a luxurious option for guests traveling with pets.
Cheap Hotel
Included in lists of budget-friendly accommodations due to its affordable pricing. Provides necessary facilities for a comfortable stay without a high cost.
3-Star Hotel
This hotel provides a comfortable and convenient stay with well-appointed suites. Its amenities and location make it a suitable choice for travelers seeking a blend of luxury and accessibility.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Nestled in a vibrant part of the city, Hidden Pearl Hotel (Janus Luxury Suites) stands out for its strategic location. Perfectly situated for both leisure and work, it offers easy access to the bustling pedestrian and Walking Streets, making it ideal for guests keen on exploring the local night life and entertainment scene. The proximity to bars, restaurants, and popular spots like SM Clark ensures that guests have everything they need within walking distance. This location not only provides a convenient base for taking public transport, with jeepneys readily accessible, but also places visitors near the city's center, blending the tranquility of the hotel's ambiance with the city's energetic vibe. The friendly staff further enhances the stay, contributing to a pleasant experience for guests. However, it's worth noting that the property's age and cleanliness have been brought to attention, contrasting with the overall convenience offered by the hotel.
Hidden Pearl Hotel, particularly its Janus Luxury Suites, offers a mixed bag of experiences as reflected in recent guest reviews. While the rooms provide a generally affordable stay, setting a value-for-money proposition for visitors, there are notable aspects that potential guests should consider. The hotel's location, conveniently close to Walking Street, is complemented by friendly and helpful staff who contribute positively to the overall atmosphere.
Guests have appreciated the layout of some rooms, such as the king suite, which boasts ample space with two separate rooms, making it a suitable choice for long-stay guests seeking a budget-friendly option. The presidential suite is also highlighted for its spaciousness, offering guests a sizable area to relax and unwind.
However, the hotel rooms require further maintenance. The accommodations show signs of aging, with reports of cracked or damaged floor tiles and outdated furnishings. Cleaning standards seem inconsistent, with some guests experiencing rooms not being cleaned during their stay or adhering to strict cleaning schedules. Noise issues from the air conditioning units and broken amenities like plugs also need attention to ensure comfort. Moreover, discrepancies between rooms—where ground floor rooms were criticized compared to those on the second floor—indicate variability in quality.
While the hotel offers affordability and a prime location, addressing these maintenance and cleanliness concerns could enhance the overall guest experience, ensuring a stay that truly matches the expectations set by the hotel's promising exterior.
Hidden Pearl Hotel, known for its Janus Luxury Suites, presents a mixed narrative when it comes to cleanliness, as reflected in guest reviews. While the hotel's lobby and shared areas maintain a welcoming atmosphere, concern arises around the guest rooms and facilities. The bedding occasionally bore stains and showed signs of inadequate washing, coupled with a moldy room odor. Guests noticed a recurring presence of small ants, particularly in the rooms, and reported cockroaches, emphasizing general cleanliness issues. The pool also ranked as less than pristine.
Several reviewers noted the housekeeping schedule was less frequent than anticipated, with cleaning occurring sporadically during extended stays. Besides these hurdles, the property emits a tired ambiance and houses minor maintenance issues such as broken room features and blinking lights. Despite these observations, past guests appreciated the kindness of the hotel's staff, indicating a level of service that endeavored to uplift the overall experience.
The reviews for Hidden Pearl Hotel (Janus Luxury Suites) consistently highlight the commendable hospitality and helpful nature of the staff. Guests frequently describe the staff as friendly and accommodating, contributing to an overall welcoming atmosphere. The team is noted for their attentiveness, quickly addressing any requests for additional amenities like towels and blankets. Visitors have remarked on the staff's readiness to assist with inquiries, pointing to their polite and prompt service. This attentive and hospitable approach creates a sense of warmth and care, making guests inclined to return to the hotel in the future. While there are isolated mentions of unfavorable experiences, the majority of feedback emphasizes the staff's excellence and kindness, leaving a positive impression on those who stay there.
The Hidden Pearl Hotel, part of the Janus Luxury Suites, features an indoor pool that adds a refreshing element to a stay, particularly on a hot day. Although the pool is on the smaller side, guests appreciate its cool temperature, making it an inviting spot for relaxation. Many find the ambiance surrounding the pool to be pleasant, despite some noting that the water could be clearer and certain cleanliness aspects could be improved. The pool operates with restricted hours, open from 9:00 AM to 9:00 PM, which aligns with typical guest needs. Overall, the pool contributes positively to the hotel experience, offering a nice retreat for cooling off.
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Location
Rooms
Guests have appreciated the layout of some rooms, such as the king suite, which boasts ample space with two separate rooms, making it a suitable choice for long-stay guests seeking a budget-friendly option. The presidential suite is also highlighted for its spaciousness, offering guests a sizable area to relax and unwind.
However, the hotel rooms require further maintenance. The accommodations show signs of aging, with reports of cracked or damaged floor tiles and outdated furnishings. Cleaning standards seem inconsistent, with some guests experiencing rooms not being cleaned during their stay or adhering to strict cleaning schedules. Noise issues from the air conditioning units and broken amenities like plugs also need attention to ensure comfort. Moreover, discrepancies between rooms—where ground floor rooms were criticized compared to those on the second floor—indicate variability in quality.
While the hotel offers affordability and a prime location, addressing these maintenance and cleanliness concerns could enhance the overall guest experience, ensuring a stay that truly matches the expectations set by the hotel's promising exterior.
Cleanliness
Several reviewers noted the housekeeping schedule was less frequent than anticipated, with cleaning occurring sporadically during extended stays. Besides these hurdles, the property emits a tired ambiance and houses minor maintenance issues such as broken room features and blinking lights. Despite these observations, past guests appreciated the kindness of the hotel's staff, indicating a level of service that endeavored to uplift the overall experience.
Staff
Pool
Yes, Hidden Pearl Hotel (Janus Luxury Suites) has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hidden Pearl Hotel (Janus Luxury Suites).
Yes, Hidden Pearl Hotel (Janus Luxury Suites) welcomes dogs.
No, parking facilities aren't available at Hidden Pearl Hotel (Janus Luxury Suites).
No, Hidden Pearl Hotel (Janus Luxury Suites) doesn't have a gym.
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