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Cristal Palace Hotel

Andria , Via Firenze (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCristal Palace Hotel, located in the historic city of Andria, is praised for its excellent and strategic location. Guests value its proximity to major attractions and amenities, making it an ideal base for city exploration and trips to neighboring regions like Trani. The hotel's modern standards, beautiful structure and added conveniences such as private parking and valet service further enhance the overall guest experience.

Breakfast at Cristal Palace Hotel is a highlight for many visitors, who commend the generous and varied offerings that include high-quality local products like mozzarella, focaccia and taralli. The breakfast is generally seen as plentiful and satisfactory with the professionalism and friendliness of the staff contributing positively to the dining experience.

Rooms in the hotel are consistently noted for their cleanliness and spaciousness, providing a cozy and comfortable stay. Many are described as large and well-equipped with thoughtful amenities and comfortable beds, although some guests feel that certain rooms could benefit from modernization. The quadruple room, in particular, receives high marks for its bright and spacious layout.

Cleanliness across the hotel is a standout feature with impeccable maintenance noted in both rooms and common areas. Despite a few minor issues such as air conditioning regulation and signs of wear in some rooms, the overall hygiene remains impressive and appreciated by guests.

The staff at Cristal Palace Hotel are consistently lauded for their friendliness, professionalism and attentiveness. Guests frequently highlight the team's helpfulness and the welcoming nature of the reception staff, creating a hospitable and supportive environment.

The hotel's valet service and private parking are also well-regarded, providing convenience and ease for guests, despite the parking fee of 10 Euros per night. The helpful parking staff further enhance the positive experience.

While the beds predominantly receive positive feedback for their comfort and coziness, there are occasional remarks about specific beds being uncomfortable due to hard or sunken mattresses. Nonetheless, the general consensus leans towards a comfortable sleep experience.

Overall, Cristal Palace Hotel presents itself as a beautiful and comfortable establishment, though some guests feel it does not fully meet the four-star expectations. Areas for improvement include certain amenities and services, particularly for dietary restrictions. Despite these points, the hotel's affordability and numerous positive attributes make it a commendable choice for travelers.
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Dog Friendly Hotel

This hotel is tagged as dog-friendly and is a popular choice in Andria. Being a hotel, it likely offers a range of amenities suitable for guests traveling with pets, such as potentially designated pet areas and easier access to services.

Dogs Stay Free

Hotel with Swimming Pool

This hotel provides a heated pool for guests to enjoy.

Heated Pool

Hotel with Free Wi-Fi

Offers complimentary Wi-Fi throughout the property. Guests can enjoy this service in their rooms and public areas. It also provides express check-in and check-out.

Hotel with Parking

This hotel offers a large covered and guarded garage with 24-hour Car Valet service. This provides a high level of security and convenience for guests with vehicles.

Hotel where Dogs Stay Free

This hotel is explicitly stated to allow pets with no extra charges. It is located in Andria and offers classic rooms with free Wi-Fi.

Hotel with Heated Pool

This hotel includes a wellness center with a heated indoor pool. The spa facilities provide a relaxing environment with a heated swimming pool, sauna, and Turkish bath.

Family Friendly Hotel

Business Hotel

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Room Types

Single Room Room with free Wi-Fi and simple classic decor.

Double or Twin Room Room with free Wi-Fi and simple classic decor.

Family Room Room with 2 bathrooms, free Wi-Fi and simple classic decor.

Triple Room Room with free Wi-Fi and simple classic decor.

Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Deluxe Single Room Featuring free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Deluxe Triple Room Offering free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room offers a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.

Superior Double or Twin Room Providing free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin/double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Superior Single Room Providing free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Superior Triple Room Featuring free toiletries, this triple room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

Superior Quadruple Room Providing free toiletries, this quadruple room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as garden views.

About Cristal Palace Hotel

License: IT110001A100023742

Guest Reviews

8.3

Very Good

Location

Cristal Palace Hotel enjoys an excellent and strategic location in the historic city of Andria, making it ideal for both city exploration and visiting neighboring regions like Trani. Guests frequently highlight its proximity to the city center, emphasizing the convenience of being close to major attractions and amenities. The hotel itself is well-regarded for its modern standards, cozy environment and beautiful structure. Private parking and valet service add an extra layer of convenience, enhancing the overall guest experience. Additionally, the staff receives praise for their helpfulness and courtesy, contributing positively to the stay. Whether visiting for leisure or business, the central and optimal positioning of Cristal Palace Hotel is a standout feature appreciated by many.

Breakfast

Cristal Palace Hotel in many ways shines with its breakfast offerings. Guests frequently highlight the generous, rich and varied nature of the breakfast array, praising the high quality and abundance of local products, particularly mentioning mozzarella, focaccia and taralli. Reviews commend the breakfast as being plentiful, satisfactory and containing all the essentials with some calling it top-notch and excellent. Despite minor remarks about the breakfast sometimes lacking variety or needing enhancement in quantity to meet 4-star expectations, the overall feedback remains positive. Alongside the quality breakfast, the friendliness and professionalism of the hotel staff often receive mention, enhancing the dining experience. Cleanliness, coupled with the central location of the hotel, further adds to the guests' favorable impressions.

Rooms

Cristal Palace Hotel offers rooms that are consistently praised for their cleanliness and spaciousness. Guests appreciate the tidy environments and comfortable beds, which contribute to a cozy stay. Many rooms are described as large and well-equipped, providing all necessary comforts for travelers, including thoughtful amenities like toothbrushes and razors in case of forgetfulness. The quadruple room, which is actually two rooms, receives high marks for its bright and spacious layout.

The decor is generally tasteful, although there are mentions that some rooms could benefit from modernization and renovation. Standard rooms are considered decent, meeting the basic expectations of travelers. While the bathroom facilities in some rooms are noted to be on the smaller side, overall cleanliness throughout the hotel is consistently highlighted. Guests also note that certain rooms have views of the internal atrium and offer the convenience of connected rooms.

In summary, the Cristal Palace Hotel is lauded for its clean, spacious and comfortable accommodations, although a few areas could use updating to enhance the overall guest experience.

Beds

Cristal Palace Hotel receives mixed feedback regarding its beds with many guests highlighting comfort as a notable feature. Several reviewers praised the beds for being comfortable and cozy, often mentioning good mattresses and pillows. Positive comments focused on the comfort and coziness of the beds with multiple mentions of comfortable mattresses.

However, there are some negative remarks about certain beds. A few guests noted discomfort due to hard or sunken mattresses, while one review mentioned a double bed set-up with uneven mattress heights and a lumpy surface. Despite these occasional drawbacks, the consensus leans towards a generally comfortable sleep experience, though it is suggested that room renovations could improve overall satisfaction.

Cleanliness

Cristal Palace Hotel garners impressive remarks for its cleanliness, consistently praised by guests. This well-maintained establishment features impeccable rooms and common areas, ensuring a spotless stay. The bathrooms and breakfast areas are particularly noted for their superior cleanliness and organization. Despite a few minor issues with air conditioning regulation and some signs of wear in certain rooms, the overall hygiene remains a standout feature. The hotel's proximity to the city center also adds to its appeal, allowing guests to easily access central areas within minutes on foot. This combination of excellent cleanliness and strategic location makes Cristal Palace Hotel a commendable choice for travelers.

Staff

Cristal Palace Hotel has garnered numerous accolades for its staff, who are consistently described as very friendly and welcoming. They are not only kind and attentive but also exhibit high levels of professionalism and courtesy. Reviewers frequently highlight their helpfulness with many noting that staff members are always available to assist and provide advice. The reception staff, in particular, stand out for their welcoming nature and preparedness. Guests appreciate the staff's accommodating attitude and their ability to make them feel well cared for. Overall, the team at Cristal Palace Hotel is praised for creating a hospitable and supportive environment through their education, professionalism and unwavering willingness to help.

Parking

The Cristal Palace Hotel offers a highly regarded valet service, ensuring that guests do not have to worry about parking their cars themselves. The presence of a private parking option is noted as excellent with a garage service that's available around the clock. Guests appreciate the convenience of having an internal parking lot, even though it comes at a cost of 10 Euros per night. The staff providing the parking service are described as very helpful and the overall parking arrangement is viewed as convenient, albeit a bit expensive. Though the parking is not free, its availability on-site is a positive aspect for many guests.

4 Star

Cristal Palace Hotel presents itself as a beautiful, comfortable four-star establishment, often appreciated for its affordability. However, some guests felt it does not quite meet the expectations associated with a four-star rating. Certain aspects of the hotel were considered disappointing and some reviewers noted that it falls short of the standards typically seen in four-star accommodations. Specifically, the range of amenities and services provided, including options for guests with dietary restrictions, were areas where improvement could be made. Overall, while some guests found their stay acceptable, they did not believe it merited a four-star classification.

Yes, Cristal Palace Hotel has pool(s) that belong to one or more of the following categories: Heated Pool.

No, a spa isn't available at Cristal Palace Hotel.

Yes, Cristal Palace Hotel welcomes dogs.

Yes, parking facilities are available at Cristal Palace Hotel.

No, Cristal Palace Hotel doesn't have a gym.

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