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Effortlessly blending Asian, Swiss and European elements, The Chedi Andermatt is one of the most luxurious hotels in Switzerland. Boasting 123 lavish and elegantly appointed rooms and suites, four restaurants and bars, a Health Club and spa with the most rejuvenating therapies for your body and mind, as well as a premium location merely 10 minutes away from the skiing resort at Nätschen, this hotel is nothing short of ideal for the most exciting and relaxing vacation for all guests.
Summary of reviewsThe Chedi Andermatt is a luxury 5-star hotel with exceptional facilities and services. The hotel offers an incredible central location, close to the ski lifts and the train station. The breakfast is outstanding with a huge selection and the Japanese restaurant offers top-notch cuisine. The rooms are beautifully designed with modern furnishings and high-tech features. The hotel staff is friendly, professional and accommodating. The spa and pool facilities are excellent with stunning pools and a large wellness area. The hotel's attention to detail and little touches make for an exclusive and noble experience. While some guests noted minor service issues, the majority found their stay to be exceptional and found The Chedi Andermatt to be one of the best hotels they've ever visited. Show more
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Luxury Hotel
Nestled in the Swiss Alps, The Chedi Andermatt blends Alpine charm with Asian Zen design. Features include ski-in/ski-out access, a remarkable spa with a thermal bath, and several gourmet restaurants.
Hotel near Golf Courses
Located just minutes from the 18-hole Andermatt Swiss Alps Golf Course, this hotel offers golf packages and is conveniently situated near three other 9-hole courses.
Hotel near Ski Resorts
The Chedi Andermatt is a luxury hotel in close proximity to the Andermatt ski area, which is the largest interconnected ski area in Central Switzerland. It offers ski-in/ski-out access and is known for its high-end amenities and services catering to skiers.
Hotel for Honeymoon
Combine romance with wellness by taking advantage of the hotel's package which includes accommodation in a Deluxe Room or Deluxe Suite, Balinese massages, the signature Love Bath Ceremony for two, romantic dinners, a bottle of champagne and canapes, ideal for the most unique honeymoon experience.
Hotel with Spa
The spa and health club at The Chedi Andermatt is known for its unparalleled luxury and curated wellness treatments. It's an ideal starting point for hiking or skiing and offers a pampering spa area and restaurants.
Family Friendly Hotel
This luxurious hotel offers a blend of alpine charm and Asian elegance. It features family-friendly amenities such as spacious suites, a kids' club (subject to confirmation), and a spa with options for relaxation for parents. The multiple dining options cater to diverse tastes, ensuring a comfortable stay for families.
Dog Friendly Hotel
This 5-star hotel is known for its luxurious amenities and welcomes pets. It offers a unique experience for both travelers and their furry friends with hot spring access and family-friendly services.
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, Fr 40 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? No
Do you provide any specials, treats and toys (check all that apply)?
A place to sleep
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must be clean
Owners are responsible for any damage caused by the dog
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Food and water bowls
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Νο
This luxurious resort is nestled in the Alps and offers lavish rooms with high-end amenities, a Japanese restaurant, and a spa section with a sauna, yoga, and fitness center, creating a serene and intimate atmosphere.
Hotel with Swimming Pool
The hotel has an impressive pool area with numerous swimming pools and saunas. Guests are fond of the 35m long pool, which is perfect for swimming, and the warmer infinity pool.
Heated Pool Indoor Pool Outdoor Pool
Number of pools3
Pool 1 information:
Name of the pool:The Pool
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size:210 m2
Pool minimum depth:1,60 m
Pool maximum depth:1,60 m
Pool maximum length:35 m
When is the pool open?All year
Opening hours:07:00 - 21:00
Pool heating period:All year
The pool also has:
Lifesaving equipment
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Spa facilities
Sauna
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size:72 m2
Pool minimum depth:1,60 m
Pool maximum depth:1,60 m
Pool maximum length:12 m
When is the pool open?All year
Opening hours:07:00 - 22:00
The pool also has:
Lifesaving equipment
Pool activities available:
Swimming lessons
Yoga
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Sauna
Shop selling swimsuits, goggles etc.
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 3 information:
Location of the pool:Indoor pool
Is it a pool of special type?
Heated pool
3 small pools Hydro-thermal-baths
Pool surface size:30 m2
Pool minimum depth:1,60 m
Pool maximum depth:1,60 m
Pool maximum length:5 m
When is the pool open?All year
Opening hours:07:00 - 22:00
The pool also has:
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
Cabanas
Spa facilities
Sauna
Thermal Baths
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Additional information about the pool:It's the pool of the adult area
The Chedi Andermatt offers valet parking service for hotel guests. Private parking spaces are available on-site. The hotel is conveniently located a short drive from the motorway exit and provides ample parking upon arrival.
EV charging stations
Hotel with Gym
Obtain the training with one of the highest levels of Technogym equipment at this hotel. Get the chance to work with a personal trainer or engage in a group workout with the Health Club in this hotel.
Hotel for Yoga
The hotel's health club offers a yoga and Pilates studio for wellness. Engage in group classes or do your own routine privately.
Hotel with EV Charging Stations
This hotel offers convenient electric vehicle charging options.
5-Star Hotel
The Chedi Andermatt offers a blend of Alpine charm and Asian-inspired elegance. It features spacious rooms, a remarkable spa with a range of treatments, and proximity to ski areas, making it ideal for luxurious relaxation and winter sports.
Hotel with Outdoor Pool
The Chedi Andermatt provides a blend of Asian and Swiss elements, featuring a luxurious outdoor pool that enhances relaxation and offers a unique experience.
Hotel with Indoor Pool
The hotel's wellness spa and fitness centre includes both indoor and outdoor pools. These facilities contribute to its opulent ambiance, blending luxury with alpine surroundings.
Hotel with Heated Pool
Features a state-of-the-art spa with a heated indoor and outdoor pool. Its architecture and design complement the serene mountain surroundings, providing a tranquil retreat.
Hotel with Ski To Door Access
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Room Types
Grand Deluxe Double RoomThis room comes with a private bathroom with a shower and a bathtub, a flat-screen TV with satellite channels and a view of the local mountains. It also features an iPad and a fireplace. Free WiFi is available.
Please note that extra beds are not available in this room type. For children from 3 to 12 years, sofa beds can be provided (90cm).
Deluxe SuiteThis suite comes with a private bathroom with a shower and a bathtub, a flat-screen TV with satellite channels, and a seating area with a fireplace. It also features an iPad. Free WiFi is available.
Deluxe Double RoomThis room comes with a private bathroom with a shower and a bathtub, a flat-screen TV with satellite channels and a fireplace. It also features an iPad. Free WiFi is available.
Please note that extra beds are not available in this room type. For children from 3 to 12 years, sofa beds can be provided (90cm).
Grand Deluxe SuiteThe fireplace is the standout feature of this suite. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The suite offers a private entrance, a minibar, a tea and coffee maker, a flat-screen TV with streaming services, as well as mountain views. The unit has 3 beds.
Gotthard SuiteThis suite's standout feature is the fireplace. This spacious suite is comprised of 1 living room, 5 separate bedrooms and 5 bathrooms with a walk-in shower and free toiletries. The suite offers a private entrance, soundproof walls, a minibar, a flat-screen TV with streaming services, as well as mountain views. The unit offers 8 beds.
Deluxe Junior SuiteThis apartment's special feature is the fireplace. The spacious apartment provides a private entrance, a minibar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower.
Gemstock SuiteGuests will have a special experience as this quadruple room features a fireplace. The spacious quadruple room offers a private entrance, a minibar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Furka SuiteThis suite offers a fireplace. This spacious suite comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The suite provides a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit offers 4 beds.
Oberalp SuiteThis suite features a fireplace. This spacious suite includes 1 living room, 3 separate bedrooms and 3 bathrooms with a walk-in shower and free toiletries. The suite offers a flat-screen TV with streaming services, a private entrance, a minibar, a tea and coffee maker as well as mountain views. The unit has 4 beds.
Guest Reviews
9.2
Excellent
Location
The Chedi Andermatt is a hotel that offers an incredible location with stunning views of the mountains. Despite being located in a very central Swiss location, hardly anything shows it. The hotel is situated centrally to the little town and the ski lifts are conveniently close. The hotel has an ideal location in Andermatt, close to the train station and the gondolas for skiing, which makes access to the slopes incredibly easy. Some guests noted that Andermatt may not be very atmospheric, but overall, the location is really great for skiing. Despite being quite expensive, the hotel is gut gelegen direkt an der Gondel (well located directly at the gondola) and offers an ottima posizione (excellent location) for guests to enjoy.
Breakfast
The Chedi Andermatt serves an excellent breakfast with a huge selection of high-quality options. The breakfast buffet is very rich and delicious and guests rave about the walk-in cheese room. While some guests experienced slow service or found the breakfast not so special, the majority praised the extraordinary breakfast and the wide range of options. The hotel's restaurants also serve good food, including an excellent Japanese restaurant. Prices in some outlets may be a bit high, but the breakfast, dinner, wine and cheese selection is great overall.
Dinner
The Chedi Andermatt's dinner options received mixed reviews from guests. While some found the food to be average, others raved about the quality of both breakfast and dinner, especially the skill of the chef's appetizers and main courses. The Japanese Restaurant received high marks for their sushi and hervorragend cuisine. Service in the restaurant was occasionally cited as disappointing. The hotel's winter garden was a standout feature for its ambiance during dinner. Room service and the other restaurants were deemed excellent, though prices for dishes and wine were sometimes considered high. Overall, the hotel's dining options have room for improvement but still offer a noteworthy culinary experience.
Rooms
The Chedi Andermatt hotel boasts beautifully designed and spacious rooms, some with stunning views. The rooms are modern, well-furnished and equipped with high-tech features, such as control via iPads or buttons. The hotel's interior design is beautiful with cozy and luxurious touches like gas fireplaces and candles. The room service is great and the staff are friendly and helpful. The only negatives mentioned are poor lighting and some worn-out furniture. Despite this, guests can enjoy a peaceful and relaxing stay in a beautiful and elegant hotel with exceptional amenities and service.
Cleanliness
If you're looking for a luxury stay that also offers immaculate cleanliness, The Chedi Andermatt is the perfect place for you. Guests rave about the cleanliness of the hotel with many stating that everything was exceptionally clean and very well-maintained. The hotel offers daily cleaning services with some guests reporting twice daily cleaning. Guests love the clean and cozy atmosphere of the hotel with beautiful architecture that complements the overall cleanliness. While one guest mentioned a small cleaning issue, overall, others found the level of cleanliness to be continually impressive. However, some guests mentioned that the spa could be cleaner. Overall, if you're looking for a clean and luxurious stay, The Chedi Andermatt is an excellent choice.
Staff
Guests of The Chedi Andermatt have praised the hotel staff for their exceptional level of hospitality and customer service. Many have described the staff as friendly, professional, polite and efficient. The well-trained personnel go out of their way to make guests feel welcome, accommodating all their needs and wishes. Some guests have even received personal congratulations and little attentions on special occasions. The concierge service is particularly outstanding with guests finding them mega helpful. However, a few guests found the reception to be slow, while others complained about impersonal service or unfriendliness of some staff members. Nonetheless, the majority of guests seem to have been impressed by the attentive and courteous service provided by the hotel staff, who have made their stay at The Chedi Andermatt an unforgettable experience.
Spa
The Chedi Andermatt boasts one of the most outstanding spa facilities in Switzerland with stunning pools and a large wellness area. Guests can indulge in excellent spa treatments and relax in the lovely spa, surrounded by many warm pools. The spa and its facilities are excellent, including two saunas and two steam rooms. The spa is clean, spacious and well-equipped with included services. The Spa area is tranquil and relaxing, despite being occasionally crowded with limited space for relaxation due to the pandemic. However, the hotel could do better by enforcing a ban on mobile phones in certain areas of the spa. Guests expect more from the spa amenities, which could include small snacks and a wider range of drinks. Overall, the spa area resonates with an element of luxury in its serene ambiance, architecture and customer-focused details.
Pool
The Chedi Andermatt boasts an impressive pool area with numerous swimming pools and saunas. Guests are particularly fond of the 35m long pool which is perfect for swimming and the infinity pool which is a great alternative with its warmer temperature. The indoor pool however, is reported to be on the colder side. The spa and pool facilities are also complimented with many guests noting their relaxing qualities. The outdoor pool is heated, making it comfortable even in cold weather. Unfortunately, some guests have reported safety concerns due to the lack of handrails on some of the pools, resulting in injuries. Others have noted that during peak hours, there may not be enough loungers available. Despite some negative experiences with other guests, the majority have praised the overall pool experience with one guest describing it as a "grand piscine" and "magnifique espace piscine".
5 Star
The Chedi Andermatt is considered by many to be one of the best hotels in Switzerland with exceptional facilities and services. It is an adult-only 5-star establishment that offers a relaxing and wonderful experience. Previous guests shared their positive experiences and praised the hotel's superb design and exceptional interior. Some even stated that it was the best hotel they have ever visited. Although some found that the service did not match the 5-star level, the majority of guests found the personal competent and friendly. The hotel's organization was also highly praised with many saying that it left no wishes unfulfilled. The delicious and varied breakfast buffet and top-notch Japanese restaurant also received plenty of compliments. From the geometric design to the clever use of light, The Chedi Andermatt wowed guests with its exceptional attention to detail. Overall, it is a perfect place for a wonderful stay with guests saying that they would happily return and give it a 6-star rating if possible.
Luxury
Welcome to The Chedi Andermatt, one of the most luxurious hotels in the Alps! Guests have described their stay as "exceptional," "absolutely amazing," and "fantastic." The hotel boasts top-notch service, beautiful Asian-inspired design and luxurious apartments and furnishings. While some guests mentioned minor service issues, the overall experience was described as "brutal luxury" and "the most exquisite" they have ever had. The facilities are simply "amazing" and there are many "small touches" that make this an "exclusive" and "noble" hotel. Its location may not be the most picturesque, but the beautiful building more than makes up for it. With its "top Kulinarik" and "viele kleine Aufmerksamkeiten," The Chedi Andermatt truly puts style and substance before the comfort of its guests.
Yes, The Chedi Andermatt has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at The Chedi Andermatt.
Yes, The Chedi Andermatt welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Chedi Andermatt.