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Summary of reviewsRadisson Blu Resort Al Hoceima offers an enchanting getaway nestled in a breathtaking Mediterranean bay. Its dream location provides tranquility and scenic beauty, being close enough to Al Hoceima's center while ensuring a peaceful retreat surrounded by lush greenery and beautiful landscapes. The proximity to an almost private beach and the vast, thoughtfully designed complex make it an ideal spot for families and beach lovers. Guests frequently highlight the fabulous panoramic views, the friendly staff and the serene atmosphere, which significantly contribute to a memorable stay.
Breakfast at the resort receives mixed but generally positive reviews. Many guests appreciate the varied and extensive buffet, praising its delicious and hearty options, particularly the omelette station. However, there are reports of chaotic scenes and service inefficiencies, which suggest room for improvement. Despite these issues, the quality and abundance of the breakfast offerings are often highlighted.
Dinner experiences vary; while some guests enjoy the diverse and tasty meals, others find the offerings mediocre and limited, noting repetitive menus and occasional lapses in food quality. The dining service also receives mixed feedback with comments suggesting the need for better organization and management.
Rooms at the Radisson Blu Resort Al Hoceima are described as comfortable, modern and spacious. Many come with balconies and living areas, providing a sense of privacy and luxury. Cleanliness and room readiness at check-in sometimes fall short of expectations with occasional reports of dirty floors and inadequate amenities. Nevertheless, the overall room experience tends to be positive with comfortable beds and serene environments leaving a lasting impression.
Cleanliness at the resort presents a mixed picture. Guests generally praise the clean rooms and well-maintained common areas, but there are noted issues such as dusty balconies and improperly cleaned windows. Some public areas, like hallways and the pool, require more consistent cleaning to meet the standards of a 5-star establishment.
The resort staff are mostly lauded for their friendliness, professionalism and attentiveness, contributing significantly to positive guest experiences. Specific individuals often receive special commendations for their exceptional service. However, there are sporadic mentions of slow service and unprofessional behavior from some staff members, particularly at the reception and pool bar.
WiFi service at the resort is a major pain point with numerous complaints about weak or non-existent connections, particularly in rooms. Guests often find reliable internet access only in public areas, impacting the overall quality of their stay.
The spa is a standout feature of the resort, garnering significant praise for its beautiful design, professional staff and relaxing atmosphere. Guests appreciate the large spa area, indoor swimming pool and professional treatments, although some minor maintenance issues are noted.
The gym is well-received, described as world-class and well-equipped with a competent coach enhancing the fitness experience for guests. The pool facilities also receive positive feedback, particularly for their cleanliness, size and the enjoyable experience they provide for both adults and children. However, there are occasional issues with the indoor pool's availability and temperature, as well as mentions of overcrowding.
Tennis courts and other sports facilities like soccer and futsal fields enhance the resort's appeal, though they require some maintenance and better availability management. Parking at the resort is generally ample and convenient, despite occasional crowding and the need for some improvements in management.
Overall, Radisson Blu Resort Al Hoceima stands out as a top choice for families and those seeking a luxurious escape by the sea. The stunning location, friendly staff, comfortable accommodations and extensive facilities make it a memorable destination, while areas like dining service, WiFi and cleanliness present opportunities for further enhancement.
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