The City Hotel

Ancona 43.61785200, 13.51796900 , 112 Via Giacomo Matteotti (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe City Hotel in Ancona has garnered overwhelmingly positive feedback across multiple aspects, making it a top choice for travelers. Its central location is highly praised for convenience, allowing easy access to key sites, restaurants, cafes, public transportation and the port. This prime position makes it an ideal base for both leisure and business travelers.

Guests consistently commend the breakfast offerings for their variety and quality, catering to both Italian and international tastes. The breakfast buffet includes a broad array of choices, including gluten and lactose-free options, fresh fruits, cheeses and homemade cakes with an ambiance enhanced by a pleasant outdoor terrace. The staff's attentiveness further elevates the breakfast experience.

Cleanliness is a standout feature of the hotel with rooms and common areas described as immaculate and well-maintained. The modern design and comfortable beds of the rooms are frequently highlighted, though some small rooms and noise issues are noted. Despite these minor drawbacks, the aesthetic and hygienic standards contribute positively to guests' stays.

The hotel's staff is widely praised for their professionalism, friendliness and efficiency, contributing to a welcoming and hospitable atmosphere. Specific staff members are often singled out for their exceptional service, making guest interactions pleasant and memorable.

Additionally, the free Wi-Fi is highly rated for its speed and reliability, although the process of obtaining the password could be more streamlined. While parking options are appreciated, the limited availability and tight spaces for larger cars present some challenges. Nevertheless, these parking features are still considered convenient and practical.

The City Hotel's beds are often described as very comfortable with Simmons mattresses being a notable highlight. Although extra beds and makeshift arrangements receive some criticism, the main beds contribute significantly to a good night's sleep.

As a three-star property, The City Hotel exceeds expectations with facilities and services that rival higher-rated hotels, all at a reasonable price point. It is particularly well-suited for business travelers, offering a strategic location near business centers and functional room setups.

Accessibility is another strength with features that cater well to guests with disabilities, including accessible showers and the availability of baby cots and high chairs. The hotel's welcoming attitude towards dogs also makes it a great option for pet owners.

Overall, The City Hotel offers a balanced and highly satisfactory experience, making it a recommended choice for travelers seeking comfort, convenience and quality in Ancona.
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Categories
Business Hotel
While specific business amenities aren't detailed, its listing as a business hotel and positive reviews suggest it meets a certain standard for business travelers.

3-Star Hotel
This hotel offers accommodation with a terrace, private parking, and a bar. The rooms have everything needed and the location is central.

Dog Friendly Hotel

Hotel with Parking

Accessible Hotel

Room Types
Single Room Offering free toiletries, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Standard Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 1 bed.

Superior Double Room Featuring free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit has 2 beds.

About The City Hotel
License: 042002-ALB-00006, IT042002A1NB8PR7ZQ
Guest Reviews
8.4
Very Good
Location
The location of The City Hotel in Ancona consistently receives high praise from guests. The hotel boasts a central position, making it extremely convenient for exploring the city on foot. Situated right in the heart of Ancona, it is just steps away from Piazza Cavour, the pedestrian areas and the main cultural and historical sites. The proximity to the city center, restaurants, cafes, the port and the courthouse is frequently highlighted as a key benefit.

Guests appreciate the ease of access to various services and attractions such as the beach, shopping streets and public transportation hubs, including bus stops to the airport and train station. Its strategic placement between the old town and new commercial zones offers a perfect base for both leisure and business travelers. The hotel's central location, combined with its modern amenities, cleanliness and helpful staff, makes it a highly recommended option for those looking to explore the wonderful city of Ancona.

Breakfast
The breakfast offerings at The City Hotel have garnered overwhelmingly positive feedback from guests. Frequently highlighted are the variety and quality of the breakfast options available, which cater to both Italian and international palates. Guests consistently describe the breakfast as good to excellent with many appreciating the plentiful and varied selection of sweet and savory dishes. The availability of freshly prepared items like scrambled eggs, crispy bacon, pastries, fruits, yogurts and espresso, in addition to both Italian and American style breakfasts, enhances the overall experience.

The breakfast buffet is noted for its extensive array of choices, which includes gluten and lactose-free options, fresh fruits, cheeses, homemade cakes and more. The quality of ingredients and the presentation of the food are often praised with several guests specifically mentioning the delicious taste and abundant portions.

The ambiance of the breakfast setting also contributes to the positive reviews with many guests enjoying their breakfast on the pleasant outdoor terrace. The service provided by the staff is frequently commended for being attentive and friendly, further enhancing the pleasant dining experience.

Overall, The City Hotel's breakfast stands out as a highlight for guests, offering a well-rounded, hearty start to the day with its extensive, high-quality and varied offerings. Despite a few minor criticisms regarding the size of the breakfast room and variety, the general consensus remains highly favorable.

Dinner
The City Hotel offers the convenience of having dinner on-site with several guests noting they had good experiences at the hotel's restaurant. While it is possible to have dinner at the hotel by making a reservation, the internal restaurant service has been described as sufficient with reasonable prices. The overall feedback on the food quality varies with some guests praising the dinner as good or even very good, while others feel that the food needs improvement and that many dishes on the menu were not available. Despite the mixed reviews, the option to dine within the hotel is seen as convenient, especially given the lack of nearby restaurant alternatives.

Rooms
The City Hotel's rooms have garnered praise for their modern design, cleanliness and comfortable beds. Many reviewers highlighted the spaciousness and tasteful decor in several of the rooms, appreciating the newly renovated and well-maintained interiors. The rooms are often described as cozy, bright and equipped with necessary amenities, making for a pleasant stay overall.

However, some rooms, especially single ones, received feedback for being extremely small, which is noted as a common trait in the city's center. Noise from busy streets and adjacent rooms was a recurrent issue, compounded by insufficient soundproofing. The glass bathroom doors and minimal furniture, such as the lack of chairs or storage space, were also points of contention for some guests.

Despite these drawbacks, the hotel maintains a reputation for excellent cleanliness and modernity, making it a solid choice for travelers looking for a central and stylish stay. Amenities like hearty breakfasts, friendly staff and an aesthetically pleasing environment contribute positively to the overall experience, even if parking and room size can occasionally present challenges.

Beds
The beds at 'The City Hotel' receive widespread acclaim for their comfort. Guests frequently highlight the very comfortable beds with many noting the comfort of the mattresses and pillows. Simmons mattresses are a particularly appreciated feature, contributing to the overall experience. The double beds, while sometimes cited as a bit narrow, generally provide a cozy sleep environment. However, there are occasional mentions of firmness being less desirable for some guests.

On the downside, there are challenges for those utilizing extra beds, such as folding cots, which are noted to be particularly uncomfortable. Similarly, makeshift sleeping arrangements, like putting a mattress on the floor, detract from the overall comfort experience.

Despite these occasional negative points, the overall consensus about the main beds is positive with terms such as comfortable, very comfortable and amazing recurring frequently throughout the reviews. The bedding quality enhances the guest experience, making it a standout feature of the hotel.

Cleanliness
At The City Hotel, cleanliness is a standout feature, consistently praised by guests. The rooms and overall environment are described as very clean and tidy with impeccable cleanliness being a common highlight. The hotel is well-maintained and modern, boasting clean, new and well-furnished rooms. The staff is noted for being friendly and welcoming, further enhancing the positive experience.

Daily cleaning routines ensure that rooms and common areas remain spotless. This attention to detail extends to the replacement of bedding and towels, keeping everything fresh and inviting. Guests frequently mention the hotel’s modern structure and updated facilities, contributing to a sense of comfort and coziness.

The general maintenance of the hotel is highly regarded with many mentioning the spotless and well-presented state of the facilities. Cleanliness seems to be a priority here with meticulous and thorough cleaning jobs ensuring that every corner is pristine. The environment is not just clean but also functional and inviting, making it a top choice for travelers who value hygiene and order.

Though a minor issue of room noise was mentioned, it does little to overshadow the overwhelmingly positive feedback about the hotel's cleanliness and modern amenities. Overall, The City Hotel stands out as an exceptionally clean and welcoming place to stay.

Staff
Nestled in the heart of the city, The City Hotel has garnered widespread acclaim for its exceptional staff. Guests frequently laud the professionalism and courtesy displayed by the team, making check-in and overall interactions a pleasant experience. The front office staff, including standout individuals like Marzia and Peter, are noted for their kindness and helpfulness, ensuring a welcoming atmosphere from the moment guests step through the door.

The reception staff receive high praise for their efficiency and readiness to assist, contributing to an environment where guests feel well-cared for and valued. This sentiment extends to the breakfast service team, who also demonstrate a high level of attentiveness and charm, enhancing the overall dining experience.

Housekeeping and the floor maids are acknowledged for their politeness and diligence, adding to the hotel's reputation for cleanliness and comfort. Even in the cases where some guests encountered less favorable interactions, these isolated incidents seem overshadowed by the overwhelmingly positive feedback about the staff's general friendliness and helpfulness.

The consistent thread of friendliness and a genuine willingness to assist runs through many reviews with descriptions of the staff being warm, smiling and always ready to help. This strong customer service ethos is evidently a cornerstone of The City Hotel's appeal, solidifying its position as a highly recommended destination for travelers seeking a hospitable and well-managed stay.

Wi-Fi
The City Hotel boasts excellent, complimentary Wi-Fi that is fast and efficient, creating a connection experience likened to that of being at home. Guests highlight the ease and speed of the Wi-Fi, which significantly enhances their stay. However, it's worth noting that the Wi-Fi password is not provided automatically upon arrival and has to be requested separately. Despite this minor inconvenience, the overall feedback on the Wi-Fi is overwhelmingly positive, making it a convenient amenity for guests looking to stay connected during their visit.

Parking
The City Hotel offers various parking options, although availability can be limited. Guests appreciate the convenience of onsite parking, including an indoor, guarded garage with direct access from the elevator. However, maneuvering within the parking garage can be challenging due to narrow entrances and tight spaces, which can be particularly difficult for larger cars.

While there is the convenience of paying for internal parking options, it is often advised to book these spaces in advance due to high demand. Street parking is free during weekends, providing an alternative, though finding a spot can still be difficult in the surrounding area.

The hotel's private garage spaces are often described as spacious by local standards but may incur additional costs, sometimes up to 15 Euros per night. Despite this, many find the garage service to be a practical solution with a few noting it to be particularly spacious and well-organized.

Guests experienced some frustration with the limited number of parking spots and the absence of free parking, highlighting the importance of planning ahead. Overall, while The City Hotel's parking amenities are largely seen as a positive feature, potential visitors should be prepared for some challenges and additional costs.

3 Star
The City Hotel stands out as a top choice in its category, consistently garnering positive reviews from guests. Positioned as a three-star property, this hotel impresses with the caliber of its facilities and services. Remarkably, it offers a stay that feels akin to a higher category hotel, yet maintains a cost-effective price of around €120 per night for a double room.

Guests frequently note the comfortable, albeit small, rooms and the well-stocked minibar as standout features, which are particularly commendable for a three-star establishment. The overall sentiment suggests that the hotel provides excellent value for its price, suggesting it exceeds the expectations typically associated with its rating.

While there are minor areas to improve, the general consensus is overwhelmingly favorable with many believing that The City Hotel deserves an even higher rating than its current three stars. In essence, it is a well-equipped, luxury three-star hotel that offers a superior experience for travelers seeking quality without breaking the bank.

Business
The City Hotel is tailored primarily for business travelers, making it an ideal choice for those on work-related trips. It boasts a prominent location near business centers, ensuring easy access to crucial meetings and events. The presence of a desk with a chair in the rooms promotes productivity, allowing guests to work efficiently on their PCs. The environment is described as cozy yet functional, exactly what one would expect from a business-oriented accommodation. While some facilities, such as waste bins in rooms, might be lacking, the hotel remains strategically located for any business traveler needing convenience and accessibility for their professional engagements.

Accessible
The City Hotel is praised for its excellent accessibility features, making it a convenient choice for guests with disabilities. Visitors consistently note the hotel's easy accessibility by car, bus or on foot. The bus lines stop nearby and the garage provides an uncomplicated entry. The strategic location is another highlight, allowing guests to explore the city either on foot or via public transport within a 10-minute walk.

The rooms and bathrooms are designed to accommodate accessibility needs, featuring accessible showers and bathrooms. Families will find baby cots and high chairs readily available and the facility caters well to those with pushchairs. Despite some insulation issues, the early check-in option is a notable convenience for travelers.

Dog Friendly
The City Hotel's dog-friendly amenities and services receive positive feedback from pet owners. Its proximity to the city center is particularly advantageous for those staying with pets, making it easy to walk to nearby attractions. Guests appreciate the warm welcome extended to their dogs with many mentioning that bringing pets was not an issue. The hotel accommodates various dog sizes, including small dogs and larger breeds with some mentioning an additional fee of 10 Euros for small dogs. One notable perk is the access to a small terrace where guests can enjoy breakfast alongside their pets. While the majority of comments are positive, there were occasional mentions of dog barking at night. Overall, The City Hotel is recognized for its inclusive approach to pets, making it a convenient choice for dog owners.


No, The City Hotel doesn't have any pool.

No, a spa isn't available at The City Hotel.

Yes, The City Hotel welcomes dogs.

Yes, parking facilities are available at The City Hotel.

No, The City Hotel doesn't have a gym.

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