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Summary of reviewsTe Puia Hot Springs Hotel offers a charming experience for guests with several commendable features. Visitors appreciate its impeccable location, nestled in a serene rural setting close to a golf course and essential destinations, making it a strategic stop for both leisure and business travelers exploring the Gisborne and East Coast area. The hotel's proximity to natural hot springs adds to its appeal, providing a relaxing end to a day of travel.
The rooms, while receiving mixed feedback, are generally praised for their cleanliness and comfort. Guests frequently highlight the comfortable beds and the cozy, warm atmosphere of the recently refurbished rooms. Historic charm is subtly woven into the decor with historic photographs adorning the walls. However, some issues with outdated fittings and minor maintenance lapse are occasionally noted.
Dining options directly on-site are minimal, requiring guests to venture to nearby towns for meals. Nonetheless, this is mitigated by the provision of fridges in rooms and host recommendations for local eateries, including a popular tavern 9 km away known for its delicious food.
Cleanliness levels in individual rooms and bathrooms are largely satisfactory with many noting them as spotless. However, common areas and exterior maintenance do require attention with reports of dust, mold issues around windows and ceilings and upkeep concerns in the pool area detracting from the overall experience.
The natural hot pool is a standout feature, widely appreciated for its relaxing and authentic feel. Despite some minor cleanliness issues and outdated facilities, the mineral pools are frequently highlighted as fantastic and enjoyable.
Parking arrangements are secure and convenient, contributing positively to guests' sense of safety and ease of access.
Lastly, the staff at Te Puia Hot Springs Hotel are often praised for their friendliness and helpfulness. The management team receives commendations for their approachable and supportive approach, enhancing the overall hospitable environment of the hotel.
In summary, Te Puia Hot Springs Hotel is celebrated for its serene location, comfortable rooms, relaxing hot pools and attentive staff, making it an appealing choice for travelers, despite some areas needing improvement.
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