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Summary of reviewsEden Roc Inn & Suites near the Maingate receives positive feedback from guests, primarily for its prime location and the friendly, helpful staff. Situated within a short walking distance to Disneyland parks and Downtown Disney, the hotel offers unparalleled convenience for families and travelers aiming to explore Anaheim's main attractions. Guests appreciate the hotel's proximity to various dining and entertainment options, which enhances the overall experience.
The rooms at Eden Roc Inn & Suites are described as modern, spacious and well-equipped, making them ideal for families and extended stays. Amenities such as microwaves and mini-fridges add to the convenience and most guests find the rooms clean, comfortable and recently renovated with contemporary decor. Despite occasional minor cleanliness issues, the overall sentiment remains positive regarding the functionality and comfort of the rooms.
Cleanliness across the hotel is generally well-regarded with consistent reports of tidy rooms and common areas. The attentive housekeeping staff ensures a pleasant stay, although there are occasional lapses in service. Minor issues such as mold in showers or hair in bathrooms are noted but not widespread.
The staff receive high praise for their professionalism, friendliness and accommodating nature. Front desk personnel, including individuals like Alberto and Oscar, are particularly lauded for their exceptional service, contributing significantly to the hotel's welcoming atmosphere and guests' satisfaction.
While the hotel does not provide breakfast, nearby options like Blossom Cafe offer convenient alternatives. The free WiFi at the hotel receives mixed reviews with some guests finding it reliable and others experiencing connectivity issues.
The outdoor pool, though small and sometimes described as cold, is generally appreciated for its cleanliness and adds a refreshing element to the stay. However, the absence of a hot tub and the occasional maintenance closures are noted drawbacks.
Parking at Eden Roc Inn & Suites is available for an additional fee, which is generally seen as reasonable. Some guests face challenges with limited spaces and confusion over charges, but the availability of private parking is overall appreciated.
The hotel's accessibility features are positively received, especially the well-designed ADA rooms that cater to guests with disabilities. However, the lack of an elevator and roll-in showers pose challenges for some.
Ultimately, Eden Roc Inn & Suites near the Maingate is praised for its excellent location, friendly staff and clean, comfortable rooms, making it a practical and economical choice for those visiting Disneyland and the Anaheim area. Despite some minor drawbacks, the hotel provides a solid base for an enjoyable stay. Show more
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Motel Taking Steps Towards Sustainability
This hotel has replaced individual plastic amenity bottles with refillable dispensers and encourages guests to reuse towels to conserve water and reduce chemical use. They offer eco-friendly toiletries in their rooms.
Motel near Nightlife Spots
Motel with Swimming Pool
Outdoor Pool
Motel with Parking
Accessible Motel
Motel with Outdoor Pool
Room Types
ApartmentFeaturing free WiFi and cable TV, this family suite comes equipped with a microwave and refrigerator. An ensuite bathroom is also available.
Quadruple RoomFeaturing free WiFi and cable TV, this queen room comes with an ensuite bathroom.
Deluxe King RoomFeaturing free WiFi and cable TV, this deluxe king room includes a refrigerator and an en suite bathroom.
Superior Double RoomThe spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a shower. The double room features parquet floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as heating. The unit offers 2 beds.
Triple RoomProviding free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Eden Roc Inn & Suites near the Maingate boasts a prime location that is highly praised by guests for its close proximity to Disneyland parks. The hotel is conveniently situated within a short 10-20 minute walk to the main gates of Disneyland, making it an ideal choice for those looking to immerse themselves in the magic of the Disney experience. Its accessibility to Downtown Disney and nearby restaurants further enhances its appeal, providing guests with ample dining and entertainment options within walking distance. Despite the simplicity and no-frills approach of the hotel, its unbeatable location and friendly, helpful staff make it a practical and economical option for Disney visitors. Cleanliness and ease of parking are additional benefits that contribute to guests' positive experiences. Overall, Eden Roc Inn & Suites offers a fantastic, convenient base for families and travelers aiming to explore Disneyland and Anaheim's attractions.
Breakfast
Eden Roc Inn & Suites near the Maingate does not provide breakfast for its guests. However, the amazing Blossom Cafe, which offers a good selection of breakfast options, is conveniently located just around the corner. Although some guests wished for a shuttle service and breakfast, there are nearby alternatives for morning meals.
Rooms
'Eden Roc Inn & Suites near the Maingate' offers guests a range of modern, spacious and well-equipped rooms which are a standout feature based on guest feedback. Many reviews highlight that the rooms are generously sized, clean and recently renovated with modern decor. The updated rooms have amenities such as microwaves and mini-fridges, providing convenience for families and extended stays. Some rooms are spacious enough to comfortably accommodate larger groups, up to a family of eight.
Comfort is a key point with numerous mentions of rooms being clean and cozy, although a few reviews note minor cleanliness issues upon arrival, such as dirty floors or a noticeable odor. Despite these points, the overall sentiment is that the rooms provide a good level of comfort and functionality. The inn seems particularly suited for visitors to Disneyland, given its proximity and the ease of access to the park.
Housekeeping services appear minimal, which some guests didn't find necessary. Although bathrooms and TVs in some rooms were noted as small, the overall layout and size of the rooms compensated for these minor drawbacks. Suites are described as simple but functional, making them a practical choice for longer stays or larger parties.
In terms of aesthetic and comfort, the rooms have been complimented for their large size and contemporary look, frequently described as modern and recently updated. However, there were isolated complaints about bad odors, noise from mechanical rooms and limited supplies such as towels and toiletries.
Overall, Eden Roc Inn & Suites provides a functional, clean and spacious lodging option with a modern touch, making it ideal for families and park visitors. Guests appreciate the renovated, comfortable rooms and the convenience of location, despite occasional minor issues with cleanliness and maintenance.
Beds
The bed situation at Eden Roc Inn & Suites near the Maingate presents a mixed bag. Many guests found the beds to be comfortable with comments such as comfortable beds, comfy bed and firmed beds. Some even noted that the beds were big, clean and paired with good pillows. However, a significant number of visitors reported issues, including descriptions of beds being hard, uncomfortable and firm. Several reviews mentioned beds with stains, a lack of additional blankets and even noisy or broken beds. Complaints about firmness varied widely, from beds feeling like cement to being just a little too firm. Overall, while some guests enjoyed a good night's sleep, others were less satisfied, pointing to a need for more consistent bed quality and better upkeep.
Cleanliness
Eden Roc Inn & Suites near the Maingate receives predominantly positive feedback regarding cleanliness from its guests. Rooms and common areas are consistently described as clean and tidy with the property adhering to a very clean policy. Spacious rooms with comfortable beds are frequently mentioned, making the stay pleasant for many. Housekeeping is generally noted as helpful and satisfactorily available, although there were instances of sporadic service and occasional overnight cleanliness issues.
Guests found the surfaces tidy and noted the communal areas, including the pool, as well-maintained. Despite a few grievances like dirty floors on the first night and minor disrepair of amenities, the overall impression of the cleanliness is positive. Additional complaints include issues like visible mold on shower walls, occasional hair in bathrooms and a musty smell in some rooms, but these did not appear to be widespread. For those headed to nearby amusement parks, the hotel's proximity combined with clean and comfortable rooms makes it a practical choice.
Staff
Eden Roc Inn & Suites near the Maingate is consistently praised for its outstanding staff. Guests frequently highlight the friendliness and helpfulness of the team, making particular note of their polite and accommodating manner. Staff members at the reception desk are singled out for their welcoming and informative approach, ensuring a smooth check-in and check-out process. The front desk personnel, including individuals like Alberto and Oscar, are lauded for their exceptional service, responsiveness and the ability to address and accommodate guest requests efficiently.
Housekeeping staff are also commended for their friendly attitude and diligence in maintaining a clean environment. The management, including supportive figures such as the manager Oscar, receives high marks for being accessible and super helpful, which further enhances the guest experience.
The staff's professional and courteous demeanor contributes greatly to the overall pleasant atmosphere of the hotel. Whether it’s providing detailed information, accommodating special needs or simply offering a friendly smile, the team at Eden Roc Inn & Suites ensures that guests feel well-taken care of throughout their stay. It’s evident that the staff’s dedication to service plays a significant role in guests’ decisions to return to this well-regarded establishment.
Wi-Fi
The WiFi at Eden Roc Inn & Suites near the Maingate receives mixed feedback from guests. Some report having fast and reliable connections, while others experience issues such as slow speeds or difficulty connecting altogether. There were instances where smartphones connected without problems, but laptops struggled. Additionally, the WiFi was occasionally described as spotty or temperamental, though efforts were made to address these problems quickly. Overall, the WiFi varied from being good and functional to unreliable and slow.
Pool
The reviews for the pool at Eden Roc Inn & Suites near the Maingate present a mixed picture. Guests appreciate that the hotel features an outdoor pool, often describing it as clean and nice. However, several guests noted that the pool water was cold and expressed a wish for it to be heated. The pool's small size and limited seating were also mentioned as drawbacks. On occasion, maintenance closures and cleanliness issues detracted from the experience. There is no hot tub available at the pool area, which some guests found disappointing. Overall, while the pool offers a refreshing outdoor option, certain aspects such as temperature and size could be improved to enhance guest satisfaction.
Parking
Eden Roc Inn & Suites near the Maingate offers parking for guests, although it comes with a fee. Many guests noted that the parking fee was reasonable and aligned with what is typically expected for hotel parking. The fees generally ranged between $15 to $30 with several mentions of paying either $15 or $17 a night. Despite the standard nature of the fees, some guests felt the additional charges were an unexpected expense not always clearly communicated during the booking process, especially when booked through third-party sources.
The availability of parking received mixed reviews. While some found parking easily accessible and close to their rooms, others struggled with limited spaces and found parking tricky. A few reviews pointed to issues like misleading charges or extra fees added at check-in. Nonetheless, the convenience of private and paid parking on-site was appreciated by several guests, contributing to a smoother experience overall. However, a minority did note challenges such as limited spots or difficulty in finding available parking.
Nightlife
The Eden Roc Inn & Suites near the Maingate stands out for its proximity to vibrant nightlife, being within walking distance to Downtown Disney and Disneyland. Guests appreciate the convenience of a short walk to these bustling areas, allowing easy access to entertainment and dining options. Despite the hotel's central location, it maintains a relatively quiet environment with no loud noises or outside music reported, although some guests have noted occasional noise from outdoor traffic and people walking by. The presence of teenagers partying and kids running around the property has been mentioned, but overall, the hotel offers a decent balance between accessibility to nightlife and a peaceful stay.
Accessible
Eden Roc Inn & Suites near the Maingate receives positive feedback from guests with disabilities for its accessible features. The hotel's convenient location is highlighted as easily accessible, making it a practical option for travelers. Guests appreciated the modern facilities, noting the accessible rooms were well-designed, featuring accessible closets and no carpets, which facilitated mobility for wheelchairs and XL mobile scooters. The ADA rooms were particularly spacious, providing ample room for comfort and maneuverability.
However, it's important to note that the hotel lacks an elevator, which posed a challenge for some guests who were assigned rooms on the second floor. Additionally, there were mentions of the absence of a roll-in shower, but this was not attributed as a fault of the hotel. Despite these limitations, guests generally found the hotel's easy access through a side entrance to be convenient. Overall, Eden Roc Inn & Suites makes significant efforts to accommodate guests with disabilities, ensuring a comfortable stay with its thoughtful amenities and design.
Outdoor Pool
The outdoor pool at Eden Roc Inn & Suites near the Maingate offers a pleasant amenity for guests. Despite its small size, the pool is often described as nice and, on several occasions, guests have noted that it appeared clean even if they didn't personally use it. The addition of a heated feature makes it an appealing option for a relaxing dip. However, there were a couple of mentions regarding the pool's cleanliness, indicating that it might occasionally need more attention. Overall, the pool provides a nice touch to the hotel's amenities, enhancing the guest experience for those looking to unwind outdoors.
Yes, Eden Roc Inn & Suites near the Maingate has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Eden Roc Inn & Suites near the Maingate.
No, Eden Roc Inn & Suites near the Maingate doesn't allow dogs.
Yes, parking facilities are available at Eden Roc Inn & Suites near the Maingate.
No, Eden Roc Inn & Suites near the Maingate doesn't have a gym.