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Summary of reviewsCitizenM Amstel Amsterdam offers a highly praised and strategically convenient location, right next to a metro and tram station, providing seamless access to the city's central and key attractions. This setting affords guests the tranquility of a quieter neighborhood while still being minutes away from bustling areas with many popular sites, restaurants, cafes and supermarkets within walking distance. The proximity to landmarks like the Carré Theatre and the Amstel River further enhances its appeal.
The breakfast at citizenM Amstel Amsterdam receives commendations for its quality, freshness and diverse selection, catering to various dietary preferences. Despite a few notes on the price and occasional lack of certain items, the breakfast is generally considered a highlight, starting guests' days off with a well-rounded and satisfying meal. The all-day café and well-stocked bar provide further dining convenience, supported by a pleasant ambiance and high-quality ingredients, although some dishes and prices received mixed feedback.
Rooms at citizenM Amstel Amsterdam are modern, clean and highly functional, albeit compact. The intelligent design, high-tech amenities including iPad controls and comfortable, high-quality beds ensure a cozy and restful stay. Despite minimal storage and the room size being on the smaller side, the cleanliness and sleek design are consistently praised.
The hotel's exceptional cleanliness extends across all areas, contributing to a pristine and welcoming environment complemented by friendly and efficient staff. The team's attentiveness and readiness to assist at any hour enhance the hospitable atmosphere, often going above and beyond to meet guest needs with professionalism and cheerfulness.
CitizenM Amstel Amsterdam’s technological prowess is highlighted by reliable and fast free WiFi and room automation features controlled by iPads. These modern amenities, combined with a seamless online check-in/out process, bolster a hassle-free and futuristic experience for guests.
The beds are notably comfortable with large sizes and superior quality mattresses and pillows frequently mentioned, ensuring a restful sleep despite some mentions of firmness and space constraints.
As a four-star hotel, citizenM Amstel Amsterdam stands out with its modern, stylish interiors, cost-effective pricing and an overall excellent stay, particularly attracting business travelers with its flexible check-in/check-out, stable high-speed WiFi and well-designed workspaces. Its dynamic, industrial chic ambiance and comprehensive business facilities make it a preferred choice for many.
In summary, citizenM Amstel Amsterdam delivers a consistently modern and high-tech experience with exceptional service, comfort and convenience, making it ideal for both leisure and business travelers seeking a serene yet central location in Amsterdam. Show more
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Categories
Business Hotel
This hotel is well-regarded, with a high rating of 9.6 out of 10. It offers a check-in/check-out kiosk for convenience.
Accessible Hotel
citizenM Amstel Amsterdam offers accessible rooms with features like roll-in showers and accessible amenities. The hotel's design focuses on modern convenience and ensures accessibility throughout its public spaces.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
4-Star Hotel
Room Types
King RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Single RoomThe single room features air conditioning, an iPad, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
Guest Reviews
8.8
Excellent
Location
The location of citizenM Amstel Amsterdam is highly praised for its strategic and convenient positioning. The hotel is situated right next to a metro and tram station, making it exceptionally accessible for getting around the city. Guests have highlighted that it is only a short commute to the central station and other key attractions with public transportation options literally at the doorstep.
Despite not being in the very heart of Amsterdam, the hotel's proximity to the metro ensures that the city center can be reached in just a few minutes. This allows guests to enjoy a quieter part of town without sacrificing ease of access to the bustling areas. Many of Amsterdam's popular sites, restaurants, cafes and supermarkets are within walking distance, adding to the hotel's appeal.
The neighborhood itself is described as pleasant, safe and relatively quiet, offering a balance between calm and connectivity. The hotel's positioning near landmarks like the Carré Theatre and the Amstel River further emphasizes its convenient location.
Overall, the strategic placement of citizenM Amstel Amsterdam offers excellent connectivity to various parts of the city, paired with a serene local atmosphere, making it an ideal choice for travelers wanting both tranquility and easy access to Amsterdam's vibrant center.
Breakfast
The breakfast at citizenM Amstel Amsterdam receives high praise for its quality and freshness with many guests describing it as delicious, tasty and of exceptional quality. The buffet offers a diverse selection of items, catering to various dietary needs including vegan, vegetarian and meat-eaters. Pastries and special coffees are often mentioned as standout features.
Overall, the breakfast is described as worth the money with numerous guests recommending it. However, some felt the 18 Euro price tag was a bit steep. While the breakfast is generally considered to be well-presented and varied, a few reviews noted a lack of certain items such as sausages, vegetable options and eggs. Some guests also mentioned that the selection could become repetitive over a longer stay.
Despite these minor drawbacks, the prevailing sentiment is that the breakfast is rich, plentiful and a highlight of the stay, often accompanied by friendly and attentive staff. The combination of quality products, variety and exceptional presentation ensures that guests start their day off well-fed and satisfied.
Dinner
CitizenM Amstel Amsterdam offers the convenience of a well-stocked bar and cafe that's open around the clock, which is incredibly handy for travelers who need flexible dining options. Despite a limited selection of dinner options, the food quality is generally high, catering to those looking for simple yet satisfying meals after a busy day exploring the city. Many reviewers praised the delicious cocktails, fresh and high-quality ingredients and a range of tasty appetizers.
Although some dishes—like the pizza and chicken nuggets—didn't impress everyone and the food can be pricey, there are plenty of positive notes about the overall dining experience. Guests appreciated the comfortable seating areas where they could socialize and the trendy decor added to the ambiance.
Breakfast was frequently mentioned as lovely, while the coffee received high marks for its quality. An excellent bakery next door is also a popular alternative for those seeking variety.
The 24/7 bar is a hit, providing guests with a reliable place for food and drinks at any time. Additionally, the hotel's complimentary bike rental service is a standout feature, praised for its practicality and modernity, making it easy for guests to explore Amsterdam.
Despite some minor inconveniences, such as the occasional cumbersome bar service at breakfast and a small room size, the overall dining experience at citizenM Amstel Amsterdam is good with many guests finding the food to be excellent and the environment welcoming.
Rooms
CitizenM Amstel Amsterdam offers rooms that are modern, clean and highly functional despite their compact size. Most guests note that the rooms are small, sometimes even cramped, but they appreciate the intelligent and cozy design. The rooms feature high-tech amenities, including an iPad for controlling lighting, blinds and entertainment, which many find innovative and useful.
The beds, typically large and comfortable, receive praise for quality linens and excellent sleep quality, though their positioning between walls can be inconvenient for some. Storage space is minimal and typical amenities like kettles and coffee makers are missing, but essential items such as a small refrigerator are available. The bathrooms, although tiny, are modern and very clean with powerful showers and mood lighting adding a touch of luxury.
Noise levels are well-managed with soundproofing, ensuring a quiet stay. Guests appreciate the cleanliness maintained throughout their stay, although some mention that rooms are cleaned every third day unless requested otherwise.
Overall, the rooms at CitizenM Amstel Amsterdam are described as efficient with a sleek and modern design that makes good use of limited space. They cater well to travelers looking for a stylish, high-tech accommodation in a convenient location.
Beds
The beds at citizenM Amstel Amsterdam receive significant praise from guests with descriptors such as super comfortable, extremely comfortable and genuinely amazing frequently appearing in reviews. Visitors consistently highlight the large size of the beds, often describing them as king-size or extra-large, which contributes to a restful night’s sleep. Many reviewers note the superior quality of the mattresses and pillows, ensuring a cozy and delightful slumber. Despite the various room sizes, the comfort of the beds remains a standout feature, even if some found the beds too big for the space.
In addition to the beds' comfort, guests appreciate the control over lighting, climate and media via in-room tablets, enhancing the overall relaxation experience. However, there are occasional mentions of the bed being too firm and a few quibbles about bedding quality and positioning. Nevertheless, the overwhelming sentiment is that the beds at citizenM Amstel Amsterdam provide an exceptional sleeping experience with many guests remarking it was among the best they’ve had in a long time.
Cleanliness
The 'citizenM Amstel Amsterdam' consistently impresses its guests with its exceptional cleanliness and modern design. Reviews highlight the spotless condition of the rooms and common areas, often using terms like extremely clean, impeccable cleanliness and very well kept. Many guests also note the modern and comfortable furnishings, making their stay both pleasant and hygienic. The hotel's bathrooms and showers are particularly praised for their neat and hygienic maintenance.
Despite some mentions of minimalistic and compact room sizes, the overall sentiment underscores a stellar upkeep with rooms being described as clean, cozy and equipped with all necessary amenities. The digital conveniences and environmentally friendly practices, such as offering free water in glass bottles, add a thoughtful touch to the guest experience.
In addition to the pristine environment, the friendly and efficient staff contribute significantly to the positive ambiance of the hotel. The well-cleaned and quiet rooms, coupled with the comfortable beds, ensure a restful stay. The cleanliness extends to the entire establishment, making it a highly recommended choice for travelers prioritizing hygiene and comfort in a modern setting.
Staff
The staff at citizenM Amstel Amsterdam have garnered widespread praise for their exceptional service and friendliness. Guests consistently describe them as very friendly, welcoming and helpful, ensuring a positive and accommodating experience for all visitors. The team's availability and attentiveness are noted through their readiness to assist at any hour, contributing greatly to the hotel's hospitable atmosphere.
Numerous guests highlighted the professional yet personable nature of the staff, often referring to them as cheerful, energetic and always approachable. The reception team, in particular, received accolades for their efficiency and warmth during check-in and check-out processes.
Reviews also emphasize the staff’s competence and dedication with several visitors remarking on how the staff went above and beyond to meet their needs. From providing informative recommendations to handling emergencies with calm and courtesy, the team consistently demonstrated a high level of care and consideration.
Overall, the friendly and proactive attitude of the staff at citizenM Amstel Amsterdam left a lasting impression on guests, many of whom appreciated the genuine kindness and professionalism that characterized their interactions throughout their stay.
Wi-Fi
citizenM Amstel Amsterdam promises an impressive technological experience for its guests, particularly highlighted by the powerful and reliable WiFi throughout the hotel. The high-speed internet is available for free and is both stable and efficient, ensuring a seamless online experience whether for work or leisure.
Each room incorporates advanced technology with the use of an iPad, allowing guests to control various room functions such as lights, TV and air conditioning. This connected home automation system makes room management both cool and convenient. The iPads are generally praised for working well, although there have been occasional reports of them not functioning properly.
In spite of the rooms being described as pretty small, the technological amenities and the attention to detail in other services, such as the easy online check-in/check-out process, contribute to a modern, hassle-free stay. The hotel's strategic location and the helpful staff, always ready to provide guidance with a smile, further enhance the overall guest experience.
4 Star
CitizenM Amstel Amsterdam stands out as a four-star hotel known for offering great value and a reliable experience, catering well to business travelers and frequent flyers. Guests consistently highlight the modern and stylish interiors, which contribute to a relaxed and clean atmosphere. The digital check-in process is convenient, alongside flexible check-in and check-out hours which add to the appeal for those on tight schedules.
The rooms, while compact, are well-designed with high technology equipment, including tablet-controlled features. While the size of the rooms has been noted as smaller than expected for some, their cleanliness and modern furnishings have left many impressed. The hotel's ambiance exudes a dynamic and industrial chic vibe, which some find refreshing.
Service at the hotel is highly praised with guests appreciating the excellent and comprehensive assistance from the staff. The location is also a noted benefit, making it practical and cost-effective for short stays. Though a few guests found the food offering limited compared to other hotels, the overall dining experience is deemed satisfactory.
Despite minor points of improvement such as room size and additional amenities like slippers, CitizenM Amstel Amsterdam maintains a solid reputation for providing a reliable and ultra-comfortable stay. The perfect business hotel, it delivers a consistent four-star experience that is modern, stylish and technologically advanced, ensuring it remains a preferred choice for many travelers.
Business
CitizenM Amstel Amsterdam is a standout choice for business travelers, offering an array of features tailored to their needs. The hotel boasts a great lobby with 24-hour service and really spacious workspaces, making it a perfect business venue. The corporate-friendly atmosphere is complemented by super business-like facilities, including stable high-speed Wi-Fi and useful business services and amenities.
The establishment's modern interior and fully renovated structure ensure both comfort and functionality. Rooms are equipped with high-tech features such as digital controls and home automation and are soundproofed to provide an efficient working environment. The comfortable beds and beautiful interior design further enhance the stay.
Public areas are designed as living rooms, dens and cafes, offering a great vibe and a cozy atmosphere for both relaxation and work. With well-thought-out desk space and coworking areas, this hotel makes it easy to stay productive. The bar and lounge being open 24 hours adds convenience for those late-night work sessions or early morning meetings.
Moreover, the location is ideal for exploring the city while on a business trip. Despite the advanced technology and modern design, the hotel maintains a welcoming and functional environment, making it a highly recommended option for business visitors.
Accessible
The citizenM Amstel Amsterdam is strategically positioned in a central and easily accessible location. It's conveniently right next to public transportation with metro and tram stops directly in front of the hotel, making it an ideal choice for guests needing easy access to the city. The proximity to tram, metro and subway stations allows for smooth and efficient travel around Amsterdam and public transport links connect the hotel seamlessly to various parts of the city, including tourist spots and restaurants. The location itself is perfect, just 100 meters from the Amstel and only three metro stops from Amsterdam Central.
Guests appreciate the hotel's modernity and spacious rooms, which cater to those with reduced mobility. The property offers free bike rentals, providing an additional means to explore the city. Walking to the city center takes around 15-20 minutes, making it accessible by foot for those who prefer a stroll. The hotel’s welcoming staff also enhances the overall positive experience.
In summary, citizenM Amstel Amsterdam stands out for its excellent, well-connected location, modern accommodations and accommodating amenities for guests with disabilities.
No, citizenM Amstel Amsterdam doesn't have any pool.
No, a spa isn't available at citizenM Amstel Amsterdam.
No, citizenM Amstel Amsterdam doesn't allow dogs.
No, parking facilities aren't available at citizenM Amstel Amsterdam.