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Summary of reviewsXO Hotels Infinity offers a commendable balance of affordability, comfort and connectivity, making it an attractive choice for budget-conscious travelers in Amsterdam. Situated outside the central area, the hotel benefits from excellent public transportation links, allowing easy access to the city center and Schiphol Airport within 20-30 minutes. The surrounding Turkish neighborhood contributes a variety of supermarkets, restaurants and local markets, adding convenience for guests.
The rooms at XO Hotels Infinity are often praised for their cleanliness, modern decor and comfort. Many guests highlight the spaciousness and well-equipped nature of the rooms, including coffee machines and air conditioning. Bathrooms are frequently singled out for their cleanliness and modern fixtures. Although there are occasional reports of thin walls and minor maintenance issues, overall, the room quality significantly enhances the stay experience.
The hotel staff is generally described as friendly, efficient and helpful with the reception team receiving particular praise for smooth check-in and check-out processes. The cleanliness of the hotel is another strong point with daily cleaning services maintaining a comfortable environment. However, some guests have pointed out areas needing improvement in thoroughness and consistency.
Breakfast at the hotel evokes mixed reactions: while some appreciate the hearty and diverse continental offerings, others feel it lacks variety and is overpriced. The breakfast room’s ambiance also garners criticism for its basement location and lack of windows. Alternative dining options are readily available nearby, including various restaurants, shops and pubs, providing guests with ample choices.
Families are well-catered to with interconnected family rooms and a quiet, comfortable atmosphere suitable for children. The absence of a fridge in the rooms could be a minor inconvenience for some families. The beds are generally deemed comfortable, although opinions on mattress firmness and pillow quality vary.
For internet connectivity, reviews are mixed yet mostly positive. Many find the free wifi strong and reliable, particularly in the lobby and second-floor rooms. However, there are reports of inconsistent performance and weak signals in other areas.
Overall, XO Hotels Infinity provides a valuable and satisfactory experience that aligns with its three-star rating. The hotel’s modern facilities, cleanliness and strategic location offer excellent value for money, making it an ideal choice for those seeking cost-effective accommodations in Amsterdam. With a few improvements in breakfast offerings and wifi reliability, guest satisfaction could be further enhanced. Show more
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Categories
Family Friendly Hotel
Cheap Hotel
3-Star Hotel
Room Types
Twin RoomThis room has a TV and a private bathroom.
Please note that the maximum occupancy of this room is 2.
Triple RoomThis room has a TV and a private bathroom.
Standard Quadruple RoomThe quadruple room has a private bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The quadruple room features a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a TV. The unit has 4 beds.
Single RoomThe single room features a private bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. This single room has a wardrobe, a carpeted floor and a TV. The unit offers 1 bed.
Double RoomThe double room features a private bathroom, air conditioning, a coffee machine, as well as a seating area with a flat-screen TV. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating and a TV. The unit offers 1 bed.
Guest Reviews
7.7
Good
Location
XO Hotels Infinity receives a variety of comments about its location. While it is situated outside Amsterdam's central area, its strategic positioning offers excellent access to public transportation. Guests emphasize the convenience of bus and tram stops right outside the hotel, making it easy to reach the city center and Schiphol Airport in about 20-30 minutes. The neighborhood, predominantly Turkish, might not be the most appealing to everyone, yet it is well-served by numerous supermarkets, restaurants and local markets. Travelers appreciate the balance between the hotel's reasonable prices and its good connectivity to major city attractions and the airport. Despite being away from the city bustle, the location's tranquility and proximity to transport links make it a practical choice for those who prioritize accessibility and affordability over a central urban setting.
Breakfast
At XO Hotels Infinity, guest opinions on the breakfast experience reveal a mixed reception. Positively, several reviews highlight that the breakfast is hearty, tasty and sufficient with some even calling the buffet rich and diverse. Guests appreciated the continental breakfast offerings, noting that it always provided plenty of options including fruit and vegetables, which were described as delicious. Additionally, the inclusion of both savory and sweet items, as well as cooked breakfast options, was well-received.
However, many guests felt that the breakfast lacked variety and did not justify its price, listing it as expensive at around 15 euros. Multiple reviews pointed out the limited selection with some noting that the buffet items were not always replenished promptly and that items, such as scrambled eggs, were subpar in quality. The breakfast room itself, located in a basement with no windows, was described as dark, bleak and uncomfortable, which detracted from the overall experience.
Many guests mentioned that breakfast was not included with the room rate and those who sought breakfast at the hotel were often directed to another building, which was inconvenient for some. There were also reports of malfunctioning equipment, such as the orange juice machine being out of order for consecutive days.
Overall, while the XO Hotels Infinity does provide a continental breakfast that some guests found satisfactory, many felt that improvements could be made in terms of variety, quality and comfort of the dining area to better meet expectations and value for money.
Dinner
The dining experience around XO Hotels Infinity is quite diverse with several restaurant options nearby offering good food. Guests can find numerous shops opposite the hotel for convenient grab-and-go meals. Additionally, there are a few pubs in the vicinity, although the hotel itself does not have a bar. Breakfast at the hotel receives mixed reviews with some guests appreciating the hearty buffet while others feel it lacks variety and flavor. However, for those seeking specific dietary requirements, halal options are available. The hotel is also conveniently located close to supermarkets, making it easy for guests to find alternative dining options.
Rooms
XO Hotels Infinity offers guests rooms that are clean, comfortable and modern, providing a pleasant stay. The rooms are well-equipped with necessary amenities, including coffee machines and air conditioning, which guests find highly functional. Room sizes vary with many described as spacious and perfect for families, while others are noted to be on the smaller side but still cozy and efficient for short stays.
The interiors are modern and stylish with an emphasis on cleanliness and comfort. Bathrooms are frequently praised for being very clean, spacious and featuring modern fixtures, including excellent showers. Some rooms come with nice balconies, though it's noted that not all rooms include a fridge.
Despite minor issues such as thin walls, occasional maintenance problems and varying room sizes, most guests highlight the overall cleanliness and comfort of the rooms. XO Hotels Infinity also gets positive remarks for the check-in process, which is described as quick and convenient. The staff is friendly and willing to assist with any questions.
In summary, XO Hotels Infinity offers a range of room types with modern facilities and a clean, comfortable atmosphere, making it a suitable choice for both short and extended stays.
Beds
The guest reviews of XO Hotels Infinity reveal a diversity of experiences regarding the beds. Most visitors found the beds to be comfortable with several describing them as very comfortable or even super comfy. King-size beds and spacious rooms were well-received and many appreciated the clean and comfortable bedding. High-quality mattresses and pillows were noted by some guests, contributing to a good night's sleep.
However, some recurring issues were mentioned. A few guests encountered beds that were described as too hard or uncomfortable. There were cases where double rooms consisted of two single beds pushed together, leading to discomfort. Pillows received mixed reviews with some finding them too small or flat. Additionally, there were occasional remarks about bedding quality, including stains or unpleasant smells.
Despite these concerns, the majority of reviews emphasized the overall comfort and cleanliness of the bed setup, suggesting that XO Hotels Infinity provides a satisfying sleeping experience for most of its guests.
Cleanliness
'XO Hotels Infinity' generally leaves a positive impression when it comes to cleanliness. Many guests found their rooms and bathrooms clean, comfortable and well-organized with daily cleaning and fresh towels enhancing their stay. The sheets and towels were usually clean and the hotel ambiance was overall described as clean and welcoming.
However, some reviews indicated specific areas needing improvement, particularly regarding thoroughness and consistency. Instances of dirty carpets, stained mirrors and dust in corners were mentioned. Additionally, issues such as smelly rooms, dirty curtains and uncleaned coffee machines occasionally marred guest experiences. Bathrooms, while often praised for being very clean, sometimes required more attention to detail.
Overall, most visitors were satisfied with the level of cleanliness, appreciating the friendly staff and modern, functional decor. Yet, a focused effort on consistent and comprehensive cleaning methods could elevate guest satisfaction significantly.
Staff
A stay at XO Hotels Infinity is often defined by interactions with its staff. Many guests consistently highlight the friendliness and helpfulness of the hotel employees with numerous mentions of the reception team being courteous, informative and efficient. Check-in and check-out processes are typically smooth, enhanced by self-service options that many found time-saving and straightforward.
The supportive nature of the staff extends beyond just the front desk with cleaning and room service personnel also receiving recognition for their attentiveness and responsiveness. Some guests mentioned that certain staff members went above and beyond to address their needs and provide guidance on local transportation and dining options.
However, experiences varied with some guests reporting less positive interactions. Instances of unavailability or unprofessional behavior were noted, affecting their overall satisfaction. These inconsistent experiences suggest a disparity in service quality between different shifts or personnel.
Despite occasional lapses, the overarching sentiment leans towards a pleasant and welcoming staff environment at XO Hotels Infinity, contributing positively to many guests' stays.
Wi-Fi
The wifi experience at XO Hotels Infinity has garnered varied feedback from guests, presenting a generally positive yet mixed picture. Many guests appreciated the strong and reliable wifi with specific praise for its performance in the lobby and on the second floor. Streaming services such as Netflix and TikTok ran smoothly without buffering and the connection was described as particularly strong and excellent in some instances, offering very good coverage overall.
Guests also enjoyed the convenience of the free wifi available throughout the hotel, including in rooms. The positive reviews highlighted the good value for money provided by the wifi service with an emphasis on ease and efficiency of digital check-in and check-out processes.
However, there were some concerns regarding the reliability of the wifi. A number of reviews indicated that the connection could be weak, spotty and slow, especially outside the lobby area. Some guests faced challenges with the internet shutting down intermittently, which hampered tasks like video conferencing for work. Issues such as poor overall quality and restricted access to certain sites were also noted by some.
In summary, while the overall perception of wifi at XO Hotels Infinity is positive with many guests finding it efficient for leisure use, some improvements could enhance the experience, particularly for business travelers requiring robust internet connectivity.
Family
'XO Hotels Infinity' offers a welcoming and comfortable environment for families, featuring a variety of family-friendly amenities. Guests noted the availability of large family rooms, some of which are interconnected, providing ample space for groups of four. The rooms are generally quiet and have been described as comfortable for families, though there have been mentions of smaller rooms for groups of three and challenges during check-in for larger families. Despite these minor drawbacks, overall, the hotel is considered family-oriented with many guests expressing their intention to stay again with their families. However, it's worth noting that the absence of a fridge in the rooms could be inconvenient for families traveling with a baby.
3 Star
Visiting XO Hotels Infinity delivers a satisfying experience befitting its three-star rating, providing good value for money amidst Amsterdam's bustling hotel scene. The hotel stands out for its cleanliness and comfortable accommodations, often tagged as having "modern facilities" despite the building's older exterior. Although the property may seem aged from the outside, the internal environment remains orderly and safe.
The rooms, while not particularly spacious, are well-kept and offer essential comfort. Many guests appreciate the "cheap price in comparison to others" in Amsterdam, highlighting a strong price-performance ratio. It’s often noted as an "ideal price and quality ratio," making it a prudent choice for budget-conscious travelers.
XO Hotels Infinity also boasts a commendable connection to public transportation, enhancing convenience for its guests. The service levels are praised as adequate, ensuring that standards expected of a three-star hotel are met. Staff interactions were positive, reinforcing a notable level of hospitality.
While some reviews mention issues such as "no doors on bathrooms" and a "luggage storage room issue," these drawbacks haven't overshadowed the overall positive feedback. Moreover, several guests indicated they received exactly what they anticipated for the price they paid, reinforcing a sense of real value.
The hotel may not offer luxury or an abundance of frills, but its clean rooms and straightforward amenities make it a top pick for travelers who prioritize cost-effectiveness in Amsterdam. It's appreciated as "fantastic value for money," with many guests deeming it a "good three-star" option. Despite some reference to its modesty, XO Hotels Infinity delivers a satisfactory stay aligning well with its price point, making it a viable recommendation for future visitors.
No, XO Hotels Infinity doesn't have any pool.
No, a spa isn't available at XO Hotels Infinity.
No, XO Hotels Infinity doesn't allow dogs.
No, parking facilities aren't available at XO Hotels Infinity.