The Lancaster Hotel Amsterdam
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Summary of reviewsThe Lancaster Hotel Amsterdam offers a compelling stay highlighted by its advantageous location, friendly staff, and satisfying amenities. Situated in a quiet and leafy district across from the Artis Zoo, the hotel provides easy access to Amsterdam's vibrant city center via a short tram ride, making it ideal for leisurely exploration or relaxation. The surrounding neighborhood is beloved for its charming cafes, local bars, and cultural attractions, ensuring guests have ample opportunities for enjoyment without the bustling tourist crowds.
Guests often commend the hotel for its exceptional breakfast offerings, featuring a variety of delicious hot and cold options like eggs, bacon, cereals, pastries, and fresh fruits, served in a modern, well-furnished breakfast room with a lovely garden view. Although the rooms are described as compact, they are appreciated for their cleanliness, comfort, and tasteful decor. Many guests found the beds comfortable, contributing to a restful night's sleep, though some noted issues with sagging mattresses and limited amenities.
The hotel's staff receive widespread praise for their friendliness and helpfulness, enhancing the welcoming atmosphere of The Lancaster. Guests appreciate the proactive service, helpful directions, and attentive reception team, which are crucial in creating an inviting environment. The establishment's cleanliness is often noted, with positive remarks on the tidiness of rooms and common areas.
While the Wi-Fi service presents mixed reviews, it suffices for casual use; however, guests needing robust internet for business activities might encounter limitations. The Lancaster Hotel Amsterdam is particularly praised for its accessibility, with close proximity to tram stations enabling convenient travel throughout the city.
Families find the hotel accommodating, with a warm and welcoming staff ready to assist, pet-friendly policies, and comfortable accommodations. Although some amenities are slightly outdated and certain facilities could be improved, the hotel remains a popular choice for visitors prioritizing location, practicality, and a serene environment over luxury.
In summary, The Lancaster Hotel Amsterdam offers a well-rounded stay with a focus on strategic location and friendly service, appealing to both leisure and business travelers seeking an inviting atmosphere in the heart of Amsterdam.
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Guests often commend the hotel for its exceptional breakfast offerings, featuring a variety of delicious hot and cold options like eggs, bacon, cereals, pastries, and fresh fruits, served in a modern, well-furnished breakfast room with a lovely garden view. Although the rooms are described as compact, they are appreciated for their cleanliness, comfort, and tasteful decor. Many guests found the beds comfortable, contributing to a restful night's sleep, though some noted issues with sagging mattresses and limited amenities.
The hotel's staff receive widespread praise for their friendliness and helpfulness, enhancing the welcoming atmosphere of The Lancaster. Guests appreciate the proactive service, helpful directions, and attentive reception team, which are crucial in creating an inviting environment. The establishment's cleanliness is often noted, with positive remarks on the tidiness of rooms and common areas.
While the Wi-Fi service presents mixed reviews, it suffices for casual use; however, guests needing robust internet for business activities might encounter limitations. The Lancaster Hotel Amsterdam is particularly praised for its accessibility, with close proximity to tram stations enabling convenient travel throughout the city.
Families find the hotel accommodating, with a warm and welcoming staff ready to assist, pet-friendly policies, and comfortable accommodations. Although some amenities are slightly outdated and certain facilities could be improved, the hotel remains a popular choice for visitors prioritizing location, practicality, and a serene environment over luxury.
In summary, The Lancaster Hotel Amsterdam offers a well-rounded stay with a focus on strategic location and friendly service, appealing to both leisure and business travelers seeking an inviting atmosphere in the heart of Amsterdam.
Hotel Taking Steps Towards Sustainability
Embracing a future-forward approach to hospitality, The Lancaster Hotel Amsterdam, part of the Eden Hotels, embarks on a sustainable journey, fully aware of the impact of its choices on future generations. The hotel sets the bar high with its ambition to significantly lower its carbon footprint and become a carbon-neutral company. Focusing on reducing water and energy usage, while striving to produce minimal waste, this eco-friendly establishment optimizes all aspects of its operations for sustainability. Reinforcing its commitment to the environment, all Eden Hotels, including The Lancaster Hotel Amsterdam, proudly hold the highest Green Key distinction: Green Key Gold. This certification recognizes their verifiable efforts towards sustainability and corporate accountability.
The Lancaster Hotel Amsterdam doesn't stop at carbon neutrality and eco-certifications. The hotel also aims to use food as a medium for positive change. Embracing the Dutch Cuisine principles, the hotel emphasizes sustainable and local products in its offerings, shifting the focus from meat and fish to vegetables and fruits. The hotel also actively minimizes waste and maximizes reuse in its food services. Even the hotel's purchasing decisions align with its sustainability ethos, favoring fairtrade wines and eco-friendly water services. Initiatives like the "straw ban" introduced in 2018 and the use of organic cosmetics line Osmè also showcase the hotel's dedication to sustainability. Furthermore, its partnership with Too Good To Go helps save untouched leftover food, furthering its mission against food waste. With the hotel's health initiatives and efforts to create a healthy environment, The Lancaster Hotel Amsterdam solidifies its status as a leader in sustainable hospitality.
The Lancaster Hotel Amsterdam doesn't stop at carbon neutrality and eco-certifications. The hotel also aims to use food as a medium for positive change. Embracing the Dutch Cuisine principles, the hotel emphasizes sustainable and local products in its offerings, shifting the focus from meat and fish to vegetables and fruits. The hotel also actively minimizes waste and maximizes reuse in its food services. Even the hotel's purchasing decisions align with its sustainability ethos, favoring fairtrade wines and eco-friendly water services. Initiatives like the "straw ban" introduced in 2018 and the use of organic cosmetics line Osmè also showcase the hotel's dedication to sustainability. Furthermore, its partnership with Too Good To Go helps save untouched leftover food, furthering its mission against food waste. With the hotel's health initiatives and efforts to create a healthy environment, The Lancaster Hotel Amsterdam solidifies its status as a leader in sustainable hospitality.
Certifications:
Green Key (greenkey.global)
Answers last updated by our editors
4-Star Hotel
Situated near Artis Zoo, this hotel provides a tranquil retreat with comfortable rooms and a beautiful garden. The personalized service and quiet location enhance its appeal.
Hotel with EV Charging Stations
Luxury Hotel
Historic Hotel
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Guest Reviews
The Lancaster Hotel Amsterdam offers an outstanding location for travelers looking to explore Amsterdam while enjoying a serene setting. Situated approximately 20 minutes from Amsterdam Centraal Station via tram, the hotel provides easy access to the vibrant city center and key attractions. Nestled in a quiet, leafy district, it is conveniently situated opposite the Artis Zoo, providing a picturesque view and tranquil environment away from the bustling tourist crowds. The neighborhood is rich in charming cafes, local bars, and diverse dining options, ensuring guests have plenty to explore just steps from their doorstep.
Tram line 14 is highly accessible, with a stop just minutes from the hotel, facilitating quick and convenient travel into the central areas like Dam Square. The location strikes a perfect balance, offering peace and quiet while remaining well-connected to the heart of Amsterdam, making it ideal for both easy exploration and relaxation. The surrounding area is described as a lovely part of town, appreciated for its safety and greenery, and is close to cultural sites such as the Resistance and Holocaust Museums. Particularly popular among guests is the proximity to public transport, which provides a seamless travel experience without the need to stay right in the city center.
Overall, the Lancaster Hotel Amsterdam stands out for its strategic positioning that allows guests to enjoy both the lively Amsterdam atmosphere and the more serene side of the city, with outstanding public transport links making the entire city accessible.
The breakfast at The Lancaster Hotel Amsterdam is often praised for its variety and quality, with guests enjoying a selection that includes hot and cold options such as eggs, bacon, cereals, pastries, cheeses, and fresh fruits. The breakfast room is described as modern and attractively furnished, with a lovely garden view that enhances the dining experience. Many guests appreciate the range of choices available and find the breakfast a great way to start the day. Notably, there are numerous mentions of the breakfast being excellent, delicious, and exceptionally well-prepared, with items like apple pie and fresh bread receiving special commendation.
While the experience is generally positive, some reviews point out that the breakfast could benefit from quicker replenishment and more variety, particularly for longer stays. A few guests found the breakfast to be on the expensive side, especially when not included in the room rate, and noted that certain dietary preferences, such as vegan options, were somewhat limited. Despite these occasional criticisms, the staff is frequently noted for being friendly and accommodating, contributing to a pleasant breakfast atmosphere. Overall, the breakfast at The Lancaster Hotel Amsterdam is widely regarded as a highlight, offering a satisfying spread in a convenient location with easy access to trams and local attractions.
The Lancaster Hotel Amsterdam offers a mixed bag when it comes to room experiences. One frequent remark from guests is the notable compactness of the rooms. While some visitors found the rooms small and cramped, others described them as cozy and adequately designed for short stays, especially in bustling Amsterdam. A common theme is the tiny size of the bathrooms, often mentioned as being barely functional and lacking ventilation. Despite the limited space, many reviews appreciated the clean condition of the rooms, with a comfortable bed being a highlight for several guests.
The rooms come well-equipped, featuring amenities such as coffee machines and kettles, which were appreciated by many. In terms of aesthetics, the design of the rooms generally received positive feedback, with features like large windows and modern decor enhancing the atmosphere, although some found the rooms dark.
The hotel’s location garnered widespread praise. Situated in a convenient spot with easy access to tram stops and within walking distance of the city center, it's ideal for those looking to explore Amsterdam. Staff interactions also seem to add to the positive experience, with friendly and welcoming service frequently noted.
Overall, while space may be limited in many of the rooms, The Lancaster Hotel Amsterdam offers a clean, comfortable, and well-situated option for visitors to the city, particularly for those prioritizing location and practicality over luxury.
The beds at The Lancaster Hotel Amsterdam receive mixed reviews from guests. With a strong emphasis on comfort, numerous visitors have praised the beds as being among the most comfortable they've ever experienced. Guests often highlight the high quality of the bedding, noting the cozy and inviting nature of the mattresses and pillows. For many, the superior rooms provide an excellent sleeping experience with their big and comfortable beds, ensuring a restful night's sleep.
However, not all feedback on the beds is positive. Some guests encountered issues with sagging mattresses or beds that were too soft, causing discomfort. Instances of beds separating, thin mattress toppers, or a less pleasant smell were also mentioned, impacting the overall comfort for some visitors. The quality of the bedding is generally seen as satisfactory, but certain elements occasionally fell short of expectations. Despite these varied experiences, the hotel offers a generally reliable level of comfort, with the beds remaining a prominent highlight for guests staying in this welcoming Amsterdam establishment.
The Lancaster Hotel Amsterdam has received mixed feedback regarding its cleanliness, but many guests had positive experiences highlighting the hotel's cleanliness. Several reviews praised the establishment for being very clean, modern, and well-maintained, with clean and tidy rooms that are comfortable and equipped with essential amenities. Guests appreciated the clean bedding, towels, and bathrooms, which contributed to a comfortable stay. Despite some critiques about areas requiring more attention, such as dusty surfaces or improperly cleaned showers, frequent remarks underline the hotel's overall cleanliness and good housekeeping standards.
Moreover, the establishment is described as welcoming, with a friendly and attentive staff ensuring a pleasant experience. The hotel is situated in a convenient location close to various tourists attractions and amenities, making it easy for guests to access the city's highlights. While guests enjoyed clean and spacious accommodations, they also benefitted from a serene and peaceful environment, slightly removed from the hustle and bustle of the city center. The Lancaster Hotel appears to strike a balance between offering guests comfort and an excellent location with a clean and inviting atmosphere.
The Lancaster Hotel Amsterdam is consistently praised for its exceptionally friendly and helpful staff. Guests frequently commend the reception team for their warm welcome and attentiveness, with special mentions for individuals who go above and beyond to ensure a pleasant stay. The staff is often described as courteous, professional, and proactive in problem-solving, acting swiftly to resolve any issues. From providing directions to handling requests, guests note that the hotel's employees are always willing to lend a helping hand. Despite a few critiques suggesting occasional lapses in service, the overwhelming consensus is that the staff contribute significantly to the hotel's inviting atmosphere. Their friendliness, professionalism, and willingness to accommodate make a notable impression on visitors, enhancing the overall experience at this well-located and clean establishment.
The Lancaster Hotel Amsterdam offers mixed reviews regarding its Wi-Fi service. On a positive note, many guests found the Wi-Fi to be reliable, especially for casual use like music streaming and basic video playback. The hotel provides free Wi-Fi, and some guests appreciated the presence of multiple USB charging ports in the rooms. However, there are consistent mentions of the network being unsecured and issues with speed, particularly for tasks requiring higher bandwidth such as video calls on platforms like Zoom. Some guests reported intermittent connections and low bandwidth, which posed a challenge for those needing robust internet access during their stay. Overall, while the Wi-Fi suffices for basic needs, those requiring faster, secure, and constant internet might encounter disruptions.
Families visiting Amsterdam will find The Lancaster Hotel to be a well-situated and accommodating option, especially for those traveling with children and pets. Its prime location offers easy access to local attractions, being only a short walk from a tram stop and a quick ride to the city center. Although the family rooms can feel cramped with limited walking space, they are generally comfortable and clean. The hotel is praised for its cleanliness and the availability of a 24-hour small shop.
The attentive staff at The Lancaster Hotel contribute to a welcoming atmosphere, readily assisting guests with families, such as providing complimentary milk for infants. While some amenities like the older TV models may not cater to international viewing preferences, the overall experience is bolstered by the hotel’s charming surroundings and dog-friendly policy. Families appreciate the warm and kind service, making it a potentially appealing choice for those seeking a family-friendly stay in the heart of Amsterdam.
The Lancaster Hotel Amsterdam, while advertised as a four-star establishment, has left many guests questioning its star rating. Visitors frequently express that the hotel feels more like a three-star facility due to various factors. Common criticisms include the small size of the rooms and bathrooms, lack of expected amenities such as slippers, air conditioning, and heating. Guests also note the presence of outdated features, like plastic shower curtains, which are not typical of a hotel claiming four-star status. Noise from the hallways and the overall level of cleanliness further detract from the experience.
The hotel's location, a 15-minute walk from the city center and situated in a vibrant university area with good eateries and access to public transport, is appreciated by some travelers. However, the size and standard of the rooms, combined with the high price point, lead to disappointment for those anticipating a more luxurious stay. On a positive note, the staff are often described as friendly and efficient, contributing to a pleasant if unexpected experience in Amsterdam.
The Lancaster Hotel Amsterdam presents itself as a reliable and convenient choice for travelers, particularly those on business. Guests appreciate its strategic location, just a 20-minute walk from the bustling city center and conveniently close to the University of Amsterdam Business School. The hotel occupies a fairly quiet neighborhood, providing a peaceful environment for those seeking tranquility amidst their busy schedules.
The hotel excels in customer service with very helpful and friendly staff, ensuring a seamless experience for each guest. The efficient check-in and check-out process saves time, leaving more room for business activities. Guests find the hotel good value for money, underpinned by excellent service that makes the stay smooth and hassle-free.
The facilities, while focused more on leisure, include practical features like bike hire, which could appeal to those wishing to explore Amsterdam during their downtime. The reception lounge provides a pleasant space for informal meetings or relaxation. While the hotel does not have a bar or restaurant, it offers a satisfying breakfast, although guests need to plan ahead for other meals.
For those departing at odd hours, the hotel provides the valuable service of luggage storage, making it easier for guests to manage their itineraries. Overall, The Lancaster offers core amenities and a supportive environment, making it a dependable choice for business travelers in Amsterdam.
The Lancaster Hotel Amsterdam receives favorable remarks concerning its accessibility, particularly for guests relying on public transportation. Situated within a short three-minute walk of two tram lines, the hotel offers very easy access to Amsterdam's tram network, making it convenient to travel throughout the city. The location also features a tram station approximately 100 meters away that provides a direct route to the city center. Guests appreciate the warm welcome they receive upon arrival and departure, and they find the rooms to be clean and comfortable. However, wheelchair accessibility may not fully meet expectations for those unable to walk, though some guests managed to navigate the facilities. Despite this limitation, the hotel maintains good general accessibility for guests.
Nestled in a prime location, The Lancaster Hotel Amsterdam offers guests a peaceful retreat despite being close to bustling streets. Visitors appreciate the hotel’s serene environment at night, providing a restful escape from the city's vibrant energy. The hotel presents a good value for money, with a luxury feel that aligns with its price range. It caters well to travelers seeking comfort and convenience without breaking the bank. While it might not meet the expectations of a typical four-star establishment, it offers an affordable yet stylish option for those exploring Amsterdam. Though it could enhance some amenities to better fit its self-proclaimed star rating, guests leave feeling it is worth the investment.
Nestled in a vibrant area of Amsterdam, The Lancaster Hotel is a haven for pet enthusiasts, warmly welcoming four-legged companions with open arms. Dogs are allowed for a nominal fee, and guests appreciate the thoughtful touches like the small treats and goodies provided for their pets upon arrival. Located conveniently next to a beautiful park, it offers an ideal setting for leisurely strolls with your dog, enhancing the overall experience for both pet and owner.
The staff at The Lancaster Hotel consistently receive high praise for their friendliness and professionalism, ensuring that guests and their pets feel comfortable and well-cared for. While there are guidelines for pets' behavior, the welcoming atmosphere makes it a great place for those traveling with pets to stay. With its close proximity to popular attractions, including the zoo across the street, it provides a practical and enjoyable base for exploring the city with one's furry friend.
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Location
Tram line 14 is highly accessible, with a stop just minutes from the hotel, facilitating quick and convenient travel into the central areas like Dam Square. The location strikes a perfect balance, offering peace and quiet while remaining well-connected to the heart of Amsterdam, making it ideal for both easy exploration and relaxation. The surrounding area is described as a lovely part of town, appreciated for its safety and greenery, and is close to cultural sites such as the Resistance and Holocaust Museums. Particularly popular among guests is the proximity to public transport, which provides a seamless travel experience without the need to stay right in the city center.
Overall, the Lancaster Hotel Amsterdam stands out for its strategic positioning that allows guests to enjoy both the lively Amsterdam atmosphere and the more serene side of the city, with outstanding public transport links making the entire city accessible.
Breakfast
While the experience is generally positive, some reviews point out that the breakfast could benefit from quicker replenishment and more variety, particularly for longer stays. A few guests found the breakfast to be on the expensive side, especially when not included in the room rate, and noted that certain dietary preferences, such as vegan options, were somewhat limited. Despite these occasional criticisms, the staff is frequently noted for being friendly and accommodating, contributing to a pleasant breakfast atmosphere. Overall, the breakfast at The Lancaster Hotel Amsterdam is widely regarded as a highlight, offering a satisfying spread in a convenient location with easy access to trams and local attractions.
Rooms
The rooms come well-equipped, featuring amenities such as coffee machines and kettles, which were appreciated by many. In terms of aesthetics, the design of the rooms generally received positive feedback, with features like large windows and modern decor enhancing the atmosphere, although some found the rooms dark.
The hotel’s location garnered widespread praise. Situated in a convenient spot with easy access to tram stops and within walking distance of the city center, it's ideal for those looking to explore Amsterdam. Staff interactions also seem to add to the positive experience, with friendly and welcoming service frequently noted.
Overall, while space may be limited in many of the rooms, The Lancaster Hotel Amsterdam offers a clean, comfortable, and well-situated option for visitors to the city, particularly for those prioritizing location and practicality over luxury.
Beds
However, not all feedback on the beds is positive. Some guests encountered issues with sagging mattresses or beds that were too soft, causing discomfort. Instances of beds separating, thin mattress toppers, or a less pleasant smell were also mentioned, impacting the overall comfort for some visitors. The quality of the bedding is generally seen as satisfactory, but certain elements occasionally fell short of expectations. Despite these varied experiences, the hotel offers a generally reliable level of comfort, with the beds remaining a prominent highlight for guests staying in this welcoming Amsterdam establishment.
Cleanliness
Moreover, the establishment is described as welcoming, with a friendly and attentive staff ensuring a pleasant experience. The hotel is situated in a convenient location close to various tourists attractions and amenities, making it easy for guests to access the city's highlights. While guests enjoyed clean and spacious accommodations, they also benefitted from a serene and peaceful environment, slightly removed from the hustle and bustle of the city center. The Lancaster Hotel appears to strike a balance between offering guests comfort and an excellent location with a clean and inviting atmosphere.
Staff
Wi-Fi
Family
The attentive staff at The Lancaster Hotel contribute to a welcoming atmosphere, readily assisting guests with families, such as providing complimentary milk for infants. While some amenities like the older TV models may not cater to international viewing preferences, the overall experience is bolstered by the hotel’s charming surroundings and dog-friendly policy. Families appreciate the warm and kind service, making it a potentially appealing choice for those seeking a family-friendly stay in the heart of Amsterdam.
4 Star
The hotel's location, a 15-minute walk from the city center and situated in a vibrant university area with good eateries and access to public transport, is appreciated by some travelers. However, the size and standard of the rooms, combined with the high price point, lead to disappointment for those anticipating a more luxurious stay. On a positive note, the staff are often described as friendly and efficient, contributing to a pleasant if unexpected experience in Amsterdam.
Business
The hotel excels in customer service with very helpful and friendly staff, ensuring a seamless experience for each guest. The efficient check-in and check-out process saves time, leaving more room for business activities. Guests find the hotel good value for money, underpinned by excellent service that makes the stay smooth and hassle-free.
The facilities, while focused more on leisure, include practical features like bike hire, which could appeal to those wishing to explore Amsterdam during their downtime. The reception lounge provides a pleasant space for informal meetings or relaxation. While the hotel does not have a bar or restaurant, it offers a satisfying breakfast, although guests need to plan ahead for other meals.
For those departing at odd hours, the hotel provides the valuable service of luggage storage, making it easier for guests to manage their itineraries. Overall, The Lancaster offers core amenities and a supportive environment, making it a dependable choice for business travelers in Amsterdam.
Accessible
Luxury
Dog Friendly
The staff at The Lancaster Hotel consistently receive high praise for their friendliness and professionalism, ensuring that guests and their pets feel comfortable and well-cared for. While there are guidelines for pets' behavior, the welcoming atmosphere makes it a great place for those traveling with pets to stay. With its close proximity to popular attractions, including the zoo across the street, it provides a practical and enjoyable base for exploring the city with one's furry friend.
No, The Lancaster Hotel Amsterdam doesn't have any pool.
No, a spa isn't available at The Lancaster Hotel Amsterdam.
Yes, The Lancaster Hotel Amsterdam welcomes dogs.
No, parking facilities aren't available at The Lancaster Hotel Amsterdam.
No, The Lancaster Hotel Amsterdam doesn't have a gym.
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