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Pestana Amsterdam Riverside

Amsterdam , Amsteldijk 67 (Show on Map)

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Summary of reviewsPestana Amsterdam Riverside is a great choice for travelers looking for a convenient location, exceptional cleanliness and top-notch staff. The hotel is situated in a quiet and friendly neighborhood, just a short distance from the city center and easily accessible by public transport. The breakfast offers a full selection with some incorporating Portuguese dishes and the rooms are comfortable and well-maintained with some additional amenities such as stunning views or wellness facilities. The staff is friendly, helpful and with great energy, consistently providing excellent service. The hotel boasts an impressive spa and pool facilities, making it a great option for families and those seeking a bit of luxury. While some guests felt the hotel didn't quite live up to its 5-star rating, overall, Pestana Amsterdam Riverside is a wonderful choice for a unique and comfortable stay in Amsterdam.
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Categories

Luxury Hotel

Historic Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Spa facilities:

Indoor pool(s)

Private massage and treatment room(s)

Sauna(s)

Fitness area

Spa facilities opening hours: 07:00 - 22:00

Cost for using spa facilities: Free for guests

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Indoor Pool

Room Types

Deluxe Double Room Located in one of the monumental buildings or the new River House. This deluxe room offers a king size bed and has tea/coffee making facilities and cable TV. Free WiFi is available. The private bathroom is equipped with a spacious walk-in shower and a hair dryer. (Photo for illustration only)

Executive Double Room This modern executive room features coffee and tea making facilities and a flat-screen TV. The private bathroom is equipped with a walk-in rain shower and hair dryer. It has capacity to sleep up to 2 adults in king or twin beds (upon availability). Free WiFi is available. (Photo for illustration only)

Executive Room with River View With a view over the Amstel River, this modern executive room features a coffee and tea making facilities and air conditioning. The bathrooms are equipped with hair dryer and a walk-in rain shower. Free WiFi is available. It offers a king bed with a capacity to sleep up to 2 adults. (Photo for illustration only)

Junior Suite Spacious Junior Suite featuring high ceilings, 4-poster king-size bed suitable for up to 2 guests. There is also a free-standing bathtbub and walk-in rain shower located within the room.

Suite Mezzanine Located in the monument building, this spacious Mezzanine Suite features a freestanding bath tub, a walk-in shower and it offers complimentary use of coffee and tea making facilities. This Mezzanine Suites can accommodate 2 adults in a king bed. A sofa bed can be setup, at surcharge, to accommodate two children up to and including 12 years old, based on availability. Please note that the bed in this room is accessible by stairs only. (Photo for illustration only)

Loft This suite is located on the top floor of the Archive building. It offers a modern seating area and coffee and tea making facilities. The separate bedroom can accommodate 2 guests in a king size bed. A sofa bed can be setup, at surcharge, to accommodate two children up to and including 12 years old, based on availability. (Photo for illustration only)

Studio Located on the River house, this studio has a seating area, tea/coffee maker and air conditioning.

Clock Tower Suite This suite is set in a historic ambiance in one of the original Clock Tower Suites in the Monumental building. The Clock Tower Suite, with a king size bed on a Mezzanine floor, offers a spacious seating area. The bathroom features a walk-in rain shower and a freestanding bathtub. Due to the monumental elements in these Suites, the room is accessible via stairs.

Deluxe Double Room with Parking Included Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Loft with Parking Included This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 2 beds.

Executive Double Room with Parking Included Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Premium Studio Located on the River house, this studio features a sofa, bathrobe and cable TV.

Executive Terrace Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The twin/double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

Premium Room with River View Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as river views. The unit offers 1 bed.

Premium Deluxe Room Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a tea and coffee maker. The unit offers 1 bed.

About Pestana Amsterdam Riverside

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Guest Reviews

Location

Pestana Amsterdam Riverside boasts a great location that is perfect for travelers who like to explore the city by foot or public transport. The hotel is situated in a quiet and friendly neighborhood just 10 to 30 minutes away from the city center, depending on your preferred mode of transportation. Tram stations are conveniently located within a 5-minute walk from the hotel, making it easy to navigate the city and explore its various attractions. Although it is a bit far from the city center, guests can enjoy walking around the charming Amsterdam streets and discovering hidden gems along the way. The hotel itself is an older building that is positioned right next to the Amstel river, offering lovely views from some rooms. Overall, the convenient location, European style and accessibility to public transport make Pestana Amsterdam Riverside a great choice for those looking to explore Amsterdam.

Breakfast

The breakfast at Pestana Amsterdam Riverside hotel offers a full selection with some incorporating Portuguese dishes, amazing in quality and taste. Guests rave about the cleanliness and spaciousness of the rooms, ensuring a good night's sleep before enjoying the small but very good selection of breakfast. The breakfast buffet offers varied, high-quality options, though some guests felt the need to get there early to get anything fresh. The cost of breakfast is an issue to some with prices ranging from €10 to €25 per person, per day. Overall, the breakfast at the hotel was excellent with plenty of choices and variations, though some guests found it basic or overpriced.

Rooms

The Pestana Amsterdam Riverside offers a variety of room types, from small but cozy to luxury rooms with partial views of the Amstel. Guests praised the cleanliness and comfort of the rooms with many noting comfortable beds, spaciousness and modern decor. However, some guests experienced issues such as broken amenities or smaller rooms than expected. Some specific room types, such as the clock tower suite and the studio room, received special praise for their size and features. The hotel's cleanliness and quality were highly regarded, though some guests found additional charges or discrepancies between advertised room pictures and actual rooms. Overall, guests found the rooms at Pestana Amsterdam Riverside to be comfortable and well-maintained with some additional amenities such as stunning views or wellness facilities.

Beds

If a comfortable bed is at the top of your list when choosing a hotel, then Pestana Amsterdam Riverside might be the perfect place for you. According to the reviews, the beds in this hotel are excellent and come in all shapes and sizes with guests being able to choose from five different pillow types. Some guests even rated the quality of the bedding as top-notch. Those who stayed in the hotel raved about the spacious and luxurious rooms with modern decor as well as commenting on the beds being particularly comfortable. Although a few guests mentioned that they found the bed a bit uncomfortable or had issues with the pillows not being to their liking, overall, most guests agreed that the beds were some of the most comfortable they had experienced in any hotel. The king-size beds were particularly popular with guests describing them as "zalige" and "lekker" (Dutch words for delicious). So, if you're looking for a comfortable night's sleep, Pestana Amsterdam Riverside might be the perfect place to lay your head.

Cleanliness

Guests rave about the cleanliness of Pestana Amsterdam Riverside with many describing the hotel as immaculate and super clean. Rooms are also praised for being spacious, quiet and comfortable with daily cleaning to ensure everything stays in top condition. The helpful and kind staff add to the overall positive experience. However, there were some minor issues mentioned, such as dust in the room or old medication found under the bed. The pool area was also noted as needing a good clean. Overall, guests were impressed with the outstanding cleanliness and quality of the hotel.

Staff

Reviews of the staff at Pestana Amsterdam Riverside are overwhelmingly positive with guests describing them as friendly, helpful and with great energy. Many guests mentioned specific staff members who went above and beyond to make their stay exceptional, such as Ms. Claudia Santinho, Mr. Ismaiel and Mr. Migal. The hotel's service is consistently well-regarded and guests note that staff members are both professional and approachable. Whether it's the receptionist who went out of their way to say hello or the waiters who provided exceptional service during breakfast, guests consistently praised the hotel staff's customer service. Even in cases where reviewers had complaints, staff members were still described as courteous and helpful, showing a commitment to excellent service. Overall, guests highly recommend Pestana Amsterdam Riverside for its comfortable accommodations and top-notch staff.

Spa

The Pestana Amsterdam Riverside hotel boasts an impressive spa with guests finding the pool, steam room and sauna to be particularly exceptional. The hot stone massages received high praise and were described as amazing. While the spa was free to use for guests, some found it inconvenient to have it located in a separate building. The wellness facilities were generally good, though some guests felt they were too small or basic with a malfunctioning steam room. It was noted that children sometimes made the spa less relaxing and some guests found the area to be noisy or dirty. Despite some minor issues, overall the spa facilities were described as lovely and enjoyable with a few standout features like the pool area and relaxation room. At times, the spa could get busy, but the spa was clean and beautifully designed.

Pool

Guests of Pestana Amsterdam Riverside have raved about the hotel's pool facilities. The pool offers a nice area to relax and swim with some even describing it as "amazing." The gym and sauna were also easily accessible and appreciated by guests. The river view from the pool area only added to the overall appeal. While some mentioned that the pool was located in another building, this did not seem to detract from the positive experience. Additionally, guests enjoyed a delicious breakfast on top of the lovely pool facilities. However, one guest did note that the pool was not heated to their liking. Overall, the pool at Pestana Amsterdam Riverside appears to be a highlight of the hotel's amenities.

Parking

The Pestana Amsterdam Riverside is a great business hotel option located away from the busy city centre. The staff are friendly and helpful with a good car parking service for guests, although an extra charge is applied. However, some guests noted that the parking process can be inconvenient at times. It's worth reserving a parking spot ahead of time to ensure you have a guaranteed spot. The hotel is clean and well-maintained with parking available for guests willing to pay a little extra. One guest had some trouble with their car being mistakenly swapped, but the issue was quickly resolved.

Family

Families looking for a great place to stay during a city break in Amsterdam should definitely consider Pestana Amsterdam Riverside. This hotel is perfect for families, as the staff are super accommodating and friendly towards them. They managed to fit our family into rooms next to each other and even provided twin beds for the kids. The facilities are also lovely for families with a pool that allows families to bring inflatables and toys. The hotel even caters to toddlers with lots of space in the rooms and the pool. It was a pleasant experience overall and the breakfast was great for the kids too! Plus, the staff had a great synergy with Portugal, which added another cultural dimension to our stay. Overall, Pestana Amsterdam Riverside is just perfect for a three-night family vacation in the city.

5 Star

The Pestana Amsterdam Riverside offers a luxurious experience but falls short of being a true five-star hotel according to some guests. While the cleanliness and quality of the hotel is exceptional, the front desk can sometimes fail to communicate important details like breakfast requirements and the hotel can lack certain amenities expected of a five-star rating. Some guests even suggest that the hotel is better suited as a very expensive four-star hotel. Despite these critiques, many guests still find the hotel's service and accommodations to be outstanding and some even call it one of the best stays they've had. However, other guests criticize specific aspects of the hotel such as paying extra for parking or narrow rooms for four people in what is supposed to be a five-star hotel. Regardless of these criticisms, the hotel remains a popular destination for those seeking a luxurious experience in Amsterdam.

Historic

A stay at Pestana Amsterdam Riverside is a unique experience that any history buff wouldn't want to miss. This cosy hotel is located in a beautiful historic building and has preserved its original charm while undergoing a nice refurbishment. The hotel boasts a stunning lobby and offers rooms with views of the charming Gracht. The building itself is a schitterend monumentaal pand and is denkmalgeschützte, meaning it is under the protection of Dutch heritage laws. The hotel is also a great choice for those interested in history as it was formerly the city hall. Even the edificio principale reflects the rich historical significance of the area. Overall, a stay at this bonito edificio histórico is definitely worth it for those who want to immerse themselves in Amsterdam's rich history.

Luxury

Looking for a luxurious stay in Amsterdam? Pestana Amsterdam Riverside might just be the perfect fit for you. With exceptional service from their staff and outstanding cleanliness, this hotel provides guests with the perfect combination of comfort and luxury. Although some guests did mention the rooms could have been a bit wider, the majority enjoyed spacious and incredibly luxurious accommodations. The hotel is commonly described as a 5-star establishment with all the 'lux' that one would expect of such a rating. From lovely clean and luxurious rooms to world-class amenities, this hotel is a wonderful choice for travelers seeking a bit of luxury. However, some guests felt the hotel didn't quite live up to its 5-star rating, citing cramped rooms and a lack of resemblance to the photos online, but this seemed to be the exception rather than the rule. So why not treat yourself to a bit of indulgence at Pestana Amsterdam Riverside?

Yes, Pestana Amsterdam Riverside has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Pestana Amsterdam Riverside. For more information, read the answers to the Spa questionnaire

No, Pestana Amsterdam Riverside doesn't allow dogs.

Yes, parking facilities are available at Pestana Amsterdam Riverside.

Yes, Pestana Amsterdam Riverside has a gym.

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