OZO Hotels Arena Amsterdam
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Summary of reviewsOZO Hotels Arena Amsterdam is strategically located for visitors attending events at the Johan Cruijff Arena, Ziggo Dome, and AFAS Live. The hotel provides easy access to public transportation, making it ideal for those exploring Amsterdam while enjoying a tranquil setting slightly removed from the city center. Guests appreciate the convenient proximity to various amenities, though the surrounding area lacks scenic appeal.
The hotel's spacious and modern rooms are often praised, particularly for their comfort and cleanliness, despite some concerns about privacy due to frosted glass bathroom walls. The beds are generally comfortable, contributing to a restful stay. The hotel's cleanliness is generally commendable, although occasional inconsistencies in maintenance, such as dust and stains, are noted.
Breakfast receives mixed reviews; while many guests find it satisfactory with fresh and tasty options, some feel it lacks variety and is overpriced. Dinner at the hotel faces similar critiques, with complaints about the restaurant's unexpected closures and limited menu choices. The staff experiences are mostly positive, with friendly and helpful interactions, though instances of inconsistent service and communication issues are reported.
WiFi connectivity is a mixed experience, with reports of both reliable and unreliable connections. The hotel offers on-site parking, appreciated for its affordability and convenience. While the fitness studio is a welcome addition, it could benefit from better equipment maintenance.
Overall, OZO Hotels Arena Amsterdam provides a solid option for event-goers and business travelers, with comfortable accommodations and a convenient location. However, improvements in dining options, service consistency, and facilities are suggested to meet its four-star expectations and enhance the guest experience further.
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The hotel's spacious and modern rooms are often praised, particularly for their comfort and cleanliness, despite some concerns about privacy due to frosted glass bathroom walls. The beds are generally comfortable, contributing to a restful stay. The hotel's cleanliness is generally commendable, although occasional inconsistencies in maintenance, such as dust and stains, are noted.
Breakfast receives mixed reviews; while many guests find it satisfactory with fresh and tasty options, some feel it lacks variety and is overpriced. Dinner at the hotel faces similar critiques, with complaints about the restaurant's unexpected closures and limited menu choices. The staff experiences are mostly positive, with friendly and helpful interactions, though instances of inconsistent service and communication issues are reported.
WiFi connectivity is a mixed experience, with reports of both reliable and unreliable connections. The hotel offers on-site parking, appreciated for its affordability and convenience. While the fitness studio is a welcome addition, it could benefit from better equipment maintenance.
Overall, OZO Hotels Arena Amsterdam provides a solid option for event-goers and business travelers, with comfortable accommodations and a convenient location. However, improvements in dining options, service consistency, and facilities are suggested to meet its four-star expectations and enhance the guest experience further.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Cheap Hotel
Hotel with Gym
4-Star Hotel
Guest Reviews
The OZO Hotels Arena Amsterdam is strategically positioned for those visiting the city's vibrant concert and event venues. Situated within walking distance of the Johan Cruijff Arena, Ziggo Dome, and AFAS Live, it provides a perfect base for event-goers. The hotel's proximity to public transport is highly praised, with nearby metro and train stations offering swift access to Amsterdam's city center in roughly 20 minutes. This makes it an ideal choice for those looking to explore the city while staying slightly removed from the hustle and bustle of the central area. The location is quiet yet convenient, being close to a variety of amenities such as shops and restaurants, and offers easy access to the airport. The surrounding area might not be the most scenic, but guests appreciate the balance it offers between accessibility and serenity. Overall, the hotel's location serves as a well-connected hub for both leisure trips to Amsterdam and visits to nearby entertainment and sports venues.
The breakfast experience at OZO Hotels Arena Amsterdam seems to present a mix of impressions among guests. Many reviews express satisfaction, with guests mentioning a diverse and extensive selection, highlighting the presence of various hot and cold items, daily freshness, and the adequacy of options which cater to different preferences. Some guests particularly noted the delicious taste and the breakfast's ability to provide a strong start to the day, with fresh and tasty offerings.
However, several guests pointed out concerns over the lack of variety and repetition in the menu, suggesting that the selection remains unchanged over several days. There is also feedback about specific issues such as certain food items being cold or not replenished, limited fruit choices, and the setting being somewhat basic or simple for a four-star hotel. The price of the breakfast, at typically €17.50 per person, is frequently criticized for not matching the value or quality of the offerings, with some guests opting to dine outside due to the high cost.
Overall, while there are certainly positive elements to the breakfast, there are consistent calls for improvement in variety and quality to better align with guests' expectations and the star rating of the hotel.
OZO Hotels Arena Amsterdam offers a dining experience that receives mixed feedback from its guests. When open, the restaurant is praised for delivering delicious food, with several patrons enjoying the offerings available. However, guests have frequently encountered an unexpectedly closed restaurant, often due to the unavailability of the chef, leaving them to seek alternative dining options outside the hotel. The lack of communication regarding these closures has been a point of frustration for guests.
In terms of the menu, diners have remarked on its limited variety, suggesting that more diverse options, particularly affordable chicken dishes, would enhance the experience. Additionally, the bar’s absence of service the majority of the time has left room for improvement. Overall, while the meals receive commendation for quality, the hotel could benefit from addressing operational consistency and expanding its dining choices to better satisfy its visitors' needs.
OZO Hotels Arena Amsterdam's guest reviews predominantly highlight the spaciousness and comfort of its rooms, with many guests noting the ample size and modern design. The beds are widely praised for their comfort, contributing to a restful stay. The rooms are well-equipped with essentials, and the cleanliness is typically up to standard, which adds to the overall appeal for visitors. Guests appreciate the modern aesthetic and the hotel's proximity to key locations like the train station and entertainment venues. Some rooms offer beautiful views due to multiple windows, enhancing the overall experience.
However, there are some consistent remarks about the bathrooms, with a number of guests finding the frosted glass walls providing inadequate privacy and occasionally the design causing water to leak onto the floor. A few reviews note that the hotel rooms' décor feels dated and could benefit from updates. Instances of noise due to thin walls and temperature control issues like cold rooms have also been mentioned.
Overall, the hotel impresses with its spacious, modern rooms and convenient location, though improvements in bathroom privacy and room maintenance could enhance the guest experience even further.
At OZO Hotels Arena Amsterdam, guest reviews reveal that the beds receive generally positive feedback for their comfort, with many guests praising the beds as comfortable, cozy, and even super comfortable. Some guests appreciate the beds' nice width, contributing to a restful night's sleep without fear of rolling off. The majority of reviewers mention good beds and mattresses, facilitating a pleasant stay with ample comfort. However, opinions vary, as some reviews highlight issues with the hardness of the mattresses, suggesting that the firmness level may not suit everyone's preference. Despite some concerns about pillow comfort, often described as either too high, hard, or soft, many guests still note that their overall sleeping experience was satisfactory. There are occasional reports of bedding not being changed prior to check-in and grievances about worn-out or uncomfortable mattresses, indicating areas for potential improvement. Nonetheless, the location of the hotel near key attractions and its clean rooms alongside the comfortable bedding contributes to a favorable overall impression among travelers.
OZO Hotels Arena Amsterdam receives mixed reviews regarding cleanliness, offering a predominantly positive experience with some areas for improvement. Many guests commend the hotel for its clean, tidy, and modern decor, highlighting comfortable rooms and a high standard of cleanliness in frequently used areas like the shower and bathroom. The friendliness of the staff is often appreciated, adding to the overall positive atmosphere.
The hotel's advantageous location is also a highlight, with proximity to the train station and Arena/Ziggo being noted, though some visitors find it slightly remote. Despite positive impressions, several guests suggest that cleanliness could be more consistent. There are mentions of less-than-ideal maintenance in room cleaning services, with occasional reports of dust, stains, and untended areas like carpets and elevators. Concerns about the privacy and layout of the bathroom are voiced as well.
In summary, while OZO Hotels Arena Amsterdam generally provides a pleasant and clean environment with modern amenities, there are key areas—particularly consistent room cleaning and certain maintenance aspects—that could be improved to enhance guest satisfaction further.
At OZO Hotels Arena Amsterdam, the staff experience can be quite varied, with many guests noting positive interactions while some others encountered challenges. A significant number of reviews highlight the friendliness and professionalism of the staff, often describing them as welcoming, helpful, and attentive. Guests frequently appreciated the accommodating nature of the team, noting their readiness to assist with various requests and the smooth check-in process even during late hours. Additionally, the staff in the restaurant and at the bar received praise for their warmth and hospitality.
However, there are also reports of inconsistent service, particularly at the reception. Some guests mentioned unhelpfulness and a lack of enthusiasm from certain staff members, leading to dissatisfaction. Instances of rudeness and inefficiency were noted, along with communication issues, as some staff struggled with language barriers. Despite these mixed reviews, many guests found most of the staff to be amicable and professional, enhancing their overall stay experience.
The WiFi experience at OZO Hotels Arena Amsterdam presents a mixed bag of impressions from guests. Positive notes point out instances of fast and strong connections throughout the hotel, including good reception in some rooms. Guests appreciate the availability of free WiFi, with a few highlighting a seamless experience with fast internet services. However, challenges are reported by others, who experienced slow speeds, unreliable connections, and limited reach of WiFi within rooms. Some mention intermittent connectivity issues or the WiFi not working at all in certain rooms. While the hotel provides WiFi services, experiences suggest variability, with some guests finding it satisfactory and others pointing out the need for improvement in reliability and coverage.
OZO Hotels Arena Amsterdam offers a fitness studio that guests have found to be versatile yet limited in functionality. While the availability of a gym is appreciated, reviews indicate that the space is quite small and may appear larger in promotional pictures. The gym provides a selection of weights on the first floor, which has been highlighted positively by some guests. However, there are frequent remarks about equipment being insufficient or out of order, with guests noting issues such as outdated treadmills and a broken main cable station. The weights provided are up to 9kg, which might not suit those looking for heavier equipment. The gym is accessible until 11 PM, which could be convenient for guests seeking a late workout. Overall, the gym adds value to the hotel but may need improvements in equipment maintenance and variety to better meet guest expectations.
OZO Hotels Arena Amsterdam offers convenient on-site parking, a notable advantage for guests traveling by car. Despite the fee of €15 per day, many consider it affordable by local standards, especially when compared to other Amsterdam options. The parking area is spacious and well-organized, providing a secure spot right at the hotel, enhancing the overall experience. While the parking cost might seem high to some, it is often viewed as reasonable given the easy access and the overall location benefits, such as proximity to public transport and dining options. However, a few guests did feel the charge could be included in the room rate. Additionally, there are limited spaces for electric car charging, which might be a consideration for some travelers. Overall, the parking facilities complement the hotel's accessible location, providing a practical solution for those exploring the city by car.
OZO Hotels Arena Amsterdam offers a modern and stylish accommodation experience that is particularly well-suited for couples and business travelers. Its proximity to the stadium makes it convenient for those attending concerts and sports events. The hotel has a comfortable dining area that accommodates families, even offering practical amenities like an Ikea high chair for young children and a child bed for toddlers. Rooms, while spacious enough for small groups, may present challenges for families due to design choices such as glass-walled bathrooms, which can compromise privacy. Though not ideal for longer family stays or those seeking proximity to local attractions, it serves as a feasible option for short visits. The attentive staff, although initially unsure about special requests, display willingness to accommodate needs, enhancing the overall guest experience. For families who prioritize easy access to city center activities, looking at options closer to downtown might be preferable due to limited nearby shopping and attractions around the hotel. Overall, OZO Hotels Arena Amsterdam is a comfortable and budget-friendly option for short-term stays.
OZO Hotels Arena Amsterdam is often critiqued for not meeting the expectations of a four-star establishment, with many guests feeling that it offers more of a three-star experience. Reviewers repeatedly mention issues with cleanliness and room maintenance, noting marks on walls and improperly closing shower doors. The service quality and customer care have been remarked upon as falling short of four-star standards, with some guests indicating a lack of attention from the staff. Additionally, the amenities provided do not align with what one would expect at this rating, such as absence of basic accessories like flip-flops and cosmetic mirrors, and a limited breakfast selection. The hotel's facilities, including soundproofing and room size, are also considered inadequate for a four-star rating, leading to overall dissatisfaction. Some reviewers reflect on the need for better maintenance and improvement in both service and facilities to truly meet their advertised rating. Despite these critiques, a few guests have acknowledged certain satisfactory aspects, but these are overshadowed by the prevalent sentiment of an undervalued experience.
OZO Hotels Arena Amsterdam is tailored for business travelers, offering a satisfactory stay for short work trips. Its location, although somewhat remote from Amsterdam's city center, is conveniently close to businesses and ideal for events at the nearby arena or attending a football match. The hotel stands as a practical choice for those prioritizing proximity to certain business venues or the arena rather than the hustle of the city center. A mere five-minute walk to the metro ensures efficient public transport connections.
The hotel provides functional workspace options, with the restaurant area available for more informal work settings. While the hotel is considered good for working conditions, it tends to miss the mark for leisure activities in the vicinity, due to limited nearby dining options and early closure of its own bar and restaurant facilities.
Described as a budget-friendly choice, it is seen as a solid 3-star hotel. However, guests feel that the pricing doesn't quite correspond to a 4-star experience. Positively, the staff receives praise for their friendliness, contributing to a comfortable stay. For those visiting for business purposes or nearby events, and looking for a no-frills, efficient one or two-night stopover, OZO Hotels Arena Amsterdam could be a suitable pick.
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Location
Breakfast
However, several guests pointed out concerns over the lack of variety and repetition in the menu, suggesting that the selection remains unchanged over several days. There is also feedback about specific issues such as certain food items being cold or not replenished, limited fruit choices, and the setting being somewhat basic or simple for a four-star hotel. The price of the breakfast, at typically €17.50 per person, is frequently criticized for not matching the value or quality of the offerings, with some guests opting to dine outside due to the high cost.
Overall, while there are certainly positive elements to the breakfast, there are consistent calls for improvement in variety and quality to better align with guests' expectations and the star rating of the hotel.
Dinner
In terms of the menu, diners have remarked on its limited variety, suggesting that more diverse options, particularly affordable chicken dishes, would enhance the experience. Additionally, the bar’s absence of service the majority of the time has left room for improvement. Overall, while the meals receive commendation for quality, the hotel could benefit from addressing operational consistency and expanding its dining choices to better satisfy its visitors' needs.
Rooms
However, there are some consistent remarks about the bathrooms, with a number of guests finding the frosted glass walls providing inadequate privacy and occasionally the design causing water to leak onto the floor. A few reviews note that the hotel rooms' décor feels dated and could benefit from updates. Instances of noise due to thin walls and temperature control issues like cold rooms have also been mentioned.
Overall, the hotel impresses with its spacious, modern rooms and convenient location, though improvements in bathroom privacy and room maintenance could enhance the guest experience even further.
Beds
Cleanliness
The hotel's advantageous location is also a highlight, with proximity to the train station and Arena/Ziggo being noted, though some visitors find it slightly remote. Despite positive impressions, several guests suggest that cleanliness could be more consistent. There are mentions of less-than-ideal maintenance in room cleaning services, with occasional reports of dust, stains, and untended areas like carpets and elevators. Concerns about the privacy and layout of the bathroom are voiced as well.
In summary, while OZO Hotels Arena Amsterdam generally provides a pleasant and clean environment with modern amenities, there are key areas—particularly consistent room cleaning and certain maintenance aspects—that could be improved to enhance guest satisfaction further.
Staff
However, there are also reports of inconsistent service, particularly at the reception. Some guests mentioned unhelpfulness and a lack of enthusiasm from certain staff members, leading to dissatisfaction. Instances of rudeness and inefficiency were noted, along with communication issues, as some staff struggled with language barriers. Despite these mixed reviews, many guests found most of the staff to be amicable and professional, enhancing their overall stay experience.
Wi-Fi
Gym
Parking
Family
4 Star
Business
The hotel provides functional workspace options, with the restaurant area available for more informal work settings. While the hotel is considered good for working conditions, it tends to miss the mark for leisure activities in the vicinity, due to limited nearby dining options and early closure of its own bar and restaurant facilities.
Described as a budget-friendly choice, it is seen as a solid 3-star hotel. However, guests feel that the pricing doesn't quite correspond to a 4-star experience. Positively, the staff receives praise for their friendliness, contributing to a comfortable stay. For those visiting for business purposes or nearby events, and looking for a no-frills, efficient one or two-night stopover, OZO Hotels Arena Amsterdam could be a suitable pick.
No, OZO Hotels Arena Amsterdam doesn't have any pool.
No, a spa isn't available at OZO Hotels Arena Amsterdam.
No, OZO Hotels Arena Amsterdam doesn't allow dogs.
Yes, parking facilities are available at OZO Hotels Arena Amsterdam.
Yes, OZO Hotels Arena Amsterdam has a gym.
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