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Summary of reviewsHotel Mercier, nestled in the heart of Amsterdam's Jordaan district, offers a unique blend of charm, style and convenience. Its picturesque location, surrounded by canals, cafes, restaurants and boutique shops, provides an ideal setting for exploring the city's major attractions, most of which are within walking distance. The hotel benefits from its peaceful placement on quiet streets, ensuring a tranquil atmosphere while also being close to key landmarks and easy-to-access public transportation.
Guests have expressed high satisfaction with the hotel's dining options, particularly praising the superb breakfast. The variety and freshness of the food, including made-to-order omelettes, waffles and pancakes, receive noteworthy mentions. The breakfast room's interesting decor and friendly service further enhance the experience. Dinner at the hotel's restaurant is also well-regarded, especially for its aesthetic appeal and high-quality vegan options. The cozy bar, known for its friendly service and good drink selection, adds to the dining experience. However, occasional closures of the bar and restaurant due to staffing issues have been a minor drawback.
The hotel's rooms stand out with their elegant decor and cozy ambiance. Guests appreciate the spaciousness, cleanliness and modern amenities, particularly the well-designed bathrooms. The beds are notably comfortable, contributing to restful stays. Nonetheless, there are some variations in room sizes and occasional maintenance issues that slightly detract from the overall experience. Despite these minor concerns, the stylish design and comfortable furnishings of the rooms are frequently highlighted.
Cleanliness at Hotel Mercier is generally commendable with most guests finding the spaces well-maintained and tastefully furnished. A few instances of inconsistency in housekeeping services, such as uncleaned floors and dusty conditions, have been reported but do not overshadow the overwhelmingly positive feedback on the hotel's neatness.
The staff at Hotel Mercier are a significant asset, consistently praised for their friendly, helpful and professional demeanor. Numerous individuals receive special mentions for their exceptional service, contributing to the welcoming and accommodating environment. Although rare incidents of less responsive behavior have been noted, the overall consensus underscores the team’s dedication to providing positive guest experiences.
Wi-Fi service at the hotel receives mixed reviews. Many guests commend the reliable and fast connectivity, while others report occasional issues with speed and access. Despite these discrepancies, the majority find the Wi-Fi satisfactory for their needs.
For couples and honeymooners, Hotel Mercier offers a particularly romantic atmosphere with tailored decorations and a quaint environment. The luxurious and quiet rooms, along with the romantic ambiance of the bar and dining areas, make it a favored choice for special occasions and intimate getaways.
In summary, Hotel Mercier provides a beautiful and stylish retreat in the heart of Amsterdam, characterized by excellent location, comfortable amenities and outstanding staff service. While there are some areas for improvement, the overall experience remains highly positive, making it a sought-after destination for travelers seeking a memorable stay in Amsterdam. Show more
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Categories
Romantic Hotel
Hotel Mercier offers a charming and intimate setting for a romantic stay, with its cozy rooms and central location. The hotel's boutique ambiance and personalized service create a special experience for couples.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
4-Star Hotel
Room Types
Comfort Double or Twin RoomThe twin/double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer.
Deluxe Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as garden views.
Junior SuiteThe air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box as well as city views. The unit has 1 bed.
Duplex SuiteThis suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a tea and coffee maker, a seating area, a safe deposit box as well as city views. The unit has 2 beds.
Superior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a shower. The suite has carpeted floors, a seating area with a flat-screen TV, a tea and coffee maker, a safe deposit box as well as city views. The unit offers 1 bed.
Indoor Double or Twin Room, No Direct DaylightThe double room features a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room offers a TV, a safe deposit box, a carpeted floor and heating. The unit offers 1 bed.
Small Double or Twin RoomThe double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a hairdryer. The double room offers a flat-screen TV, a safe deposit box, a carpeted floor, heating as well as city views. The unit offers 1 bed.
Guest Reviews
8.5
Very Good
Location
Hotel Mercier enjoys an excellent location in the heart of Amsterdam, specifically in the picturesque Jordaan district. The area is praised for its beautiful surroundings, charming canals and an abundance of cafes, restaurants and boutique shops. Its central position allows guests to conveniently explore many of Amsterdam's most popular tourist attractions, such as the Anne Frank House, Van Gogh Museum and Rijksmuseum, mostly within walking distance. Despite its proximity to the bustling city center, the hotel is situated on quiet streets, ensuring a peaceful atmosphere for guests.
Public transportation is easily accessible with tram stops nearby, making it effortless to navigate the city. Many guests highlight the hotel's prime location for leisurely strolls, given its closeness to 'Nine Streets' and other key landmarks. The welcoming and stylish ambiance of the hotel, combined with its central yet tranquil setting, makes it an ideal choice for visitors wanting to experience the best of Amsterdam.
Breakfast
Hotel Mercier's breakfast offerings receive a mix of feedback from guests with a prevailing sense of satisfaction underscored by occasional criticisms. The majority praise the breakfast as superb, citing phrases like "super nice," "amazing," "excellent," "sublime," and "fantastic." Many appreciate the extensive and delicious options, highlighting freshly prepared dishes such as omelettes, waffles and pancakes made on request, which contribute to a varied and rich breakfast experience.
Guests also commend the quality and variety of the spread, noting "everything is fresh and delicious" and "great variety of food." The breakfast room itself garners positive mentions for its interesting and tastefully decorated interiors, adding to the pleasurable dining experience. The service is often described as friendly and attentive, enhancing overall guest satisfaction.
Despite the wealth of positive comments, some reviews indicate areas for improvement. A notable number of guests find the breakfast expensive and suggest that certain elements could be enhanced. Criticisms include limited selection, minimal fresh fruits and pre-packaged pastries, which some feel do not meet the standards of a four-star hotel. Guests occasionally report a lack of substantial options and express disappointment with the buffet layout and variety.
In sum, while most guests find the breakfast at Hotel Mercier to be well worth the experience—often describing it as delicious and extensive—there are mixed reviews about its value and breadth. Those looking for a more cost-effective or varied spread might find the offering less satisfactory, but the overall consensus points towards a highly enjoyable start to the day at this stylish and welcoming hotel.
Dinner
Hotel Mercier offers a charming and aesthetically pleasing dining experience with multiple positive remarks highlighting its cozy bar and the visually appealing dining areas. Guests repeatedly praised the restaurant, calling it excellent and fabulous, often noting the beautifully presented and perfectly cooked meals. The setting and atmosphere, including a cozy bar with a good drink selection, contribute to its appeal.
One of the significant advantages noted by guests is the presence of a vegan restaurant on-site, making it inclusive of diverse dietary preferences. Breakfast items, such as homemade omelettes and pancakes, also receive commendable reviews. The bar is appreciated for its cozy ambiance, inexpensive cocktails and friendly service, making it perfect for evening relaxation.
However, there are some notable drawbacks, particularly the frequent closures of the bar and restaurant. Guests expressed disappointment when these facilities were closed due to staffing issues, private parties or specific days of the week, which impacted their dining plans. Suggestions for extended bar hours and operational consistency reflect a desire for improved accessibility to these amenities.
Despite these operational hiccups, the overall impression remains positive with guests recommending at least one meal at the hotel restaurant for its beautiful presentation and delectable flavors. For those looking to enjoy their drinks and meals within the hotel premises, the recurring closures might pose an inconvenience. Nonetheless, the quality of food and the inviting atmosphere make dining at Hotel Mercier a worthwhile experience.
Rooms
Hotel Mercier offers a blend of beautifully decorated and stylish rooms with a cozy atmosphere. Many guests appreciate the spaciousness, cleanliness and elegant designs that characterize numerous rooms. The bathrooms often stand out for their size and modern amenities. Despite these positives, the hotel's rooms vary significantly in size. Some are notably small and dark, lacking windows and natural light. Additionally, several reviews point to the absence of practical storage solutions such as wardrobes or closets.
While the overall decor and ambience of the rooms receive high marks, issues such as non-functional windows, dim lighting and occasional maintenance oversights detract from the experience for some guests. Nonetheless, many find the rooms comfortable with high-quality furnishings and tasteful designs, making them suitable for short stays. The hotel's excellent location and the comfort of the beds further enhance its appeal for travelers looking for a boutique hotel experience in a vibrant neighborhood.
Beds
Hotel Mercier boasts a reputation for offering guests pleasant stays, predominantly due to its high-quality bedding and comfort standards. Reviews highlight that the beds are often described as comfortable and cozy with many guests appreciating the good quality bedding and large sizes available. Additionally, pillows are consistently clean and add to the overall comfort of the rooms.
Several details stand out: many rooms feature spacious beds that are super comfortable, making for a restful night's sleep. A number of guests mention the luxury of high-end linens and the beds being extremely comfortable. Twin and double bed configurations generally meet guest preferences with the staff accommodating requests for different arrangements when possible.
While the majority of feedback revolves around positive aspects of bed comfort, there are occasional remarks about discomfort due to the firmness of some mattresses or issues with twin beds being pushed together. In a few instances, guests found the mattresses unstable or felt a roll towards the middle of combined beds. Despite these minor criticisms, the overall sentiment remains strongly positive with many guests noting the exceptional comfort of both the beds and the rooms.
The hotel rooms themselves are often complimented for their stylish decor and pleasant ambiance, further enhancing the restful environment. For those seeking a comfortable stay in a cozy setting, Hotel Mercier largely delivers, making it a reliable choice for a good night's sleep.
Cleanliness
Nestled in a prime location, Hotel Mercier stands out for its elegant decor and overall welcoming ambiance. The lobby and public spaces are known for their stylish and beautiful design, contributing to its charming atmosphere. Most guests find the rooms to be clean, spacious and well-maintained, often remarking on their tasteful furnishings and comfortable amenities. The bathrooms also receive positive notes for their neatness and good condition.
However, consistency in cleanliness appears to be a recurring issue. Several guests have encountered cleanliness problems, such as floors not being cleaned professionally, carpets being stained and dusty and instances of rooms not being cleaned during their entire stay. Housekeeping services have been reported as lacking with some rooms not refreshed daily or at all during stays of multiple days. Specific complaints include dirty tools, stained light coverings, unpleasant odors and even finding leftover debris like pieces of glass.
Despite these setbacks, there are numerous mentions of rooms being spotlessly clean and the entire hotel maintaining high cleanliness standards for many guests. Overall, Hotel Mercier seems to leave a positive impression on travelers seeking a stylish, comfortable and centrally located accommodation. Improved consistency in housekeeping could further enhance the guest experience.
Staff
Hotel Mercier in Amsterdam is often praised for its exceptionally friendly and helpful staff, which significantly enhances the guest experience. Visitors commonly highlight the warmth, efficiency and professionalism of the reception team with several employees, such as Mr. Salih, Angelina, Anthony, Annamarie and Kirsten, receiving individual commendations for their outstanding customer service.
Guests appreciate the welcoming and accommodating nature of the staff, noting their readiness to assist with any issues and ensure a memorable stay. The conscientious and well-mannered team is recognized for their ability to handle tasks effectively and for going above and beyond to meet guest needs. The supportive and down-to-earth attitude of the staff extends to the breakfast bar and housekeeping teams as well, adding to the overall positive ambiance of the hotel.
While the vast majority of interactions were positive, a few guests reported instances of rudeness or lack of responsiveness from certain members of the team. However, these incidents seem to be the exception rather than the rule with the overwhelming feedback focusing on the hotel’s attentive and personable service manner.
Overall, the staff at Hotel Mercier are a key asset to the establishment, consistently making guests feel well-cared for and valued during their stay in Amsterdam.
Wi-Fi
At Hotel Mercier, guests have shared mixed experiences regarding the Wi-Fi service. Numerous visitors praised the Wi-Fi, describing it as strong, super quick, excellent and incredible. Reviews highlighted that the Wi-Fi had good connectivity, was speedy, fast, friendly and of good quality. However, other guests encountered issues, noting that the Wi-Fi was sometimes slow, spotty, or difficult with some even reporting that it did not work in their rooms or was not working well. Staff have also acknowledged these connectivity issues. Despite these inconsistencies, many guests found the Wi-Fi to be free and super fast.
4 Star
Hotel Mercier, often described as a four-star establishment, has garnered mixed reviews from its guests. Positively, the hotel stands out with its high standards, lovely ambiance and unique old house setting that is tastefully furnished and beautifully renovated. Many guests appreciate the top design, spacious rooms and overall cleanliness, often describing the rooms as very clean and modern. The décor receives praise as well with cute and great rooms noted for their stylish and aesthetic appeal. The staff’s efforts are recognized, delivering excellent service despite occasional shortages.
However, some guests feel the hotel falls short of four-star expectations. A number of reviews point out issues such as inadequate services, dimly lit rooms and lack of certain amenities that one would expect from a four-star hotel. The breakfast is described as average and not up to the standard of a four-star establishment. Concerns about cleanliness and the quality of the rooms also surface with some noting unclean rooms and poorly managed maintenance.
The location's accessibility may pose challenges for those traveling by car due to overpriced parking options, though public transportation, namely train travel, is recommended. Issues like smelly toilets, dusty conditions and design problems in some rooms have disappointed guests. The price-quality ratio is a particular point of contention with many feeling the hotel is not worth the high cost, leading to unmet expectations for a hotel of this purported caliber.
Honeymoon
Hotel Mercier offers a delightful experience for honeymooners with amenities and services perfectly tailored for couples. The hotel provides honeymoon-related decorations, including colorful balloons, making the atmosphere feel customized and special. Guests have described their stays as super comfy with spacious and modern facilities that contribute to a memorable honeymoon experience. The staff's kindness adds to the charm, making every moment feel precious. Even short stays at this hotel feel timeless, enhancing the overall romantic vibe. For those seeking to celebrate a special occasion, Hotel Mercier offers an ideal setting.
Romantic
Hotel Mercier offers a romantic experience that is perfect for couples seeking a dreamy getaway. The hotel boasts a romantic location and ambiance, creating an ideal setting for a memorable stay. The decor harmonizes modern and vintage elements, contributing to a uniquely romantic design that appeals to many guests.
The rooms are described as luxurious, very quiet and beautifully decorated with additional romantic touches that enhance the intimate atmosphere. Guests appreciate the quaint and cozy environment, which provides a sense of intimacy and relaxation. The bar and restaurant areas are particularly noted for their romantic atmosphere, making them perfect for a romantic date or a quiet evening with a loved one.
Aside from the interior, the surroundings of Hotel Mercier are absolutely beautiful, further adding to its charm. The staff is attentive and pleasant, ensuring that guests feel well taken care of. The hotel’s boutique nature means personalized and detailed attention to every aspect, including an extra romantic package for those special occasions.
Overall, Hotel Mercier is a great romantic hotel that offers cozy furnishings, spacious rooms and an elegantly modern yet vintage interior. It stands out as an ideal choice for couples looking to escape into a romantic haven.
No, Hotel Mercier doesn't have any pool.
No, a spa isn't available at Hotel Mercier.
No, Hotel Mercier doesn't allow dogs.
No, parking facilities aren't available at Hotel Mercier.