Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel City Garden Amsterdam receives generally positive reviews for its location, making it a favored choice among visitors. Nestled at the entrance of Vondelpark, guests appreciate the serene green space and its proximity to major cultural landmarks like the Rijksmuseum and Van Gogh Museum. The surrounding neighborhood is quiet and safe, replete with cafes, restaurants and high-end shops, striking a balance between tranquility and accessibility. The hotel's connectivity to public transport further enhances its appeal, making it a convenient base for exploring Amsterdam.
Breakfast at the hotel is well-received for its quality and variety, featuring options like scrambled eggs, sausages and waffles. Despite some criticisms regarding cost and availability, guests generally find it a satisfactory start to their day.
The hotel's rooms have mixed reviews but are often praised for their cleanliness and cozy atmosphere, although the small size and lack of air conditioning can be drawbacks. Cleanliness across the hotel is noted, albeit with some critical points regarding maintenance and housekeeping.
Guests commend the staff for their friendliness, helpfulness and professionalism, although there were occasional reports of unhelpful behavior. The staff's positive demeanor generally contributes significantly to the overall guest experience.
While free Wi-Fi is available, many guests find it inconsistent and frustratingly slow. However, other perks such as free coffee and tea in the lobby are appreciated. Families and budget-conscious travelers find the hotel accommodating with various room configurations suitable for short stays. The calm, child-friendly environment and the safe neighborhood enhance its appeal for family visits.
For nightlife enthusiasts, the hotel’s central location is ideal, offering easy access to bars, restaurants and entertainment venues. The lively atmosphere, however, may lead to noise disturbances, especially on weekends, which may not suit those seeking a quieter stay.
Beds receive mixed reviews with many praising their comfort, while some point to inconsistencies in quality, highlighting issues like small size and uncomfortable mattresses.
Overall, Hotel City Garden Amsterdam offers a solid three-star experience, characterized by its excellent location, helpful staff and good value for money, making it an attractive option for travelers looking to explore Amsterdam. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
3-Star Hotel
Room Types
Quadruple RoomThis room includes flat-screen TV, a work desk and tea/coffee making facilities.
Single RoomA desk, flat-screen TV and tea/coffee making facilities come as standard in this room. It also has a bathroom with a shower, sink and toilet.
Triple RoomThis room includes flat-screen TV, a work desk and tea/coffee making facilities.
Small Double RoomThis cosy room includes flat-screen TV, a work desk and tea/coffee making facilities.
Twin RoomEach of these rooms has a flat-screen TV, a desk and tea/coffee making facilities. It also has a bathroom with a shower, sink and toilet.
Big Double RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 1 bed.
Family Room - SouterrainSituated in the souterrain, this Family Room comes with a private bathroom including a shower.
Basement Double Room - no windowFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 1 bed.
Basement Small Single RoomOffering free toiletries, this single room includes a private bathroom with a shower and a hairdryer. The single room offers a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit has 1 bed.
Basement Twin Room Providing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room provides a tea and coffee maker, a wardrobe, a safe deposit box, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
7.1
Good
Location
Hotel City Garden Amsterdam boasts an impressive location that has garnered wide acclaim from its guests. Situated literally at the entrance of Vondelpark, the hotel provides immediate access to a serene and beautiful green space, perfect for those who appreciate a tranquil retreat in the midst of the city. The hotel's proximity to key cultural landmarks is another highlight with the Rijksmuseum, Van Gogh Museum and the Stedelijk Museum all within a comfortable walking distance. Guests have also praised the convenient access to public transportation, making it easy to explore Amsterdam's vibrant center and other attractions.
The neighborhood itself is described as quiet and safe, providing a peaceful atmosphere away from the hustle and bustle of the city while still being close to numerous cafes, restaurants and high-end shops. This balance of tranquility and accessibility makes it an ideal spot for both tourists and business travelers. The hotel's adjacency to the concert hall and the Museumplein adds a cultural touch, making it a favorite among art and music lovers.
For those who enjoy a walkable experience, the central location allows guests to reach the bustling city center in a matter of minutes. Whether it's a leisurely stroll to the nearby shopping streets or a short tram ride to further destinations, the hotel serves as a great starting point for any Amsterdam adventure. Moreover, the area’s excellent connectivity ensures that returning from late-night city escapades is hassle-free.
In summary, the location of Hotel City Garden Amsterdam offers an exceptional blend of natural beauty, cultural richness and urban convenience, making it a highly recommended choice for visitors aiming to experience the best of Amsterdam.
Breakfast
Hotel City Garden Amsterdam offers breakfast that has generally received positive feedback from guests with many praising its quality and variety. Multiple reviews highlight the breakfast as very good, abundant, plentiful and even excellent. Guests mentioned that the breakfast includes a variety of options like scrambled eggs, baked beans, sausages, bread, cold cuts, cheese, yogurt, cereal, cream cheese, fruit, coffee and tea, catering to different tastes. Some noted specialties like waffles, which added a delightful touch.
However, some guests found the breakfast cost to be on the higher side and not justifiable for what was offered. A few reviews pointed out that while the breakfast was good, it didn't quite meet the expectations for its price or a three-star hotel standard. Additionally, there were mentions of the breakfast room being clean and well-maintained and the breakfast service being friendly.
On the downside, a number of guests were disappointed to find that breakfast was not included in their booking or that it was not available due to renovations or other reasons. Some described the breakfast as average or mediocre with mentions of limited variety and issues like stale rolls or unappealing orange juice.
In conclusion, while the breakfast at Hotel City Garden Amsterdam is generally well-received for its quality and variety, the cost and availability have been points of contention for some guests.
Rooms
Hotel City Garden Amsterdam's rooms receive mixed reviews from guests with the majority highlighting the small size of the rooms as a significant drawback. Despite being compact and sometimes cramped, many rooms are described as comfortable and cozy, suitable for a short stay. Guests frequently mention the cleanliness of the rooms with daily cleaning and fresh towels being a consistent positive note.
The condition and maintenance of the rooms vary with some rooms being newly renovated and modern, while others appear outdated with older furniture and fixtures. Issues such as stained carpets, dated bathrooms and occasional room odors have been noted. However, the provision of basic amenities like kettles and free coffee has been appreciated by guests.
Air conditioning is absent, leading to hot and stuffy conditions, especially during the summer. This has been a common complaint with guests often relying on fans provided by the hotel. Sound insulation is another concern, as noise from other rooms and external sources can be disruptive.
In summary, while Hotel City Garden Amsterdam offers clean and cozy rooms, the small size and lack of air conditioning may not suit all travelers. Guests looking for a centrally-located, functional stay might find it adequate, but those seeking spacious, modern accommodations may want to consider other options.
Beds
Hotel City Garden Amsterdam has garnered mixed reviews regarding the comfort of its beds. Many guests praised the beds for being comfortable, mentioning multiple times that they enjoyed very comfy and super comfortable beds. Some appreciated the clean bedding and well-made beds with a number of reviews highlighting comfortable mattresses and pleasant sleep experiences.
However, there are notable criticisms as well. Several reviews pointed out issues with the beds being too small, narrow or even primitive. Quite a few guests found the mattresses uncomfortable, mentioning issues like thin, sagging or deformed mattresses. Some guests also reported bed bugs, lumpy pillows and dirty or stained bed linens, which hampered their stay.
There seems to be inconsistency in bed quality across different rooms with some guests finding their specific beds very comfortable while others faced discomfort due to beds being too soft or hard as a rock. Instances of beds sliding apart or mattresses shifting during the night were also reported, adding to some guests' restless nights.
Overall, while there are certainly ample positive remarks about the comfort and cleanliness of the beds at Hotel City Garden Amsterdam, the inconsistencies and issues highlighted by other guests indicate that the experience may vary significantly depending on the specific room or bed assigned.
Cleanliness
Hotel City Garden Amsterdam’s cleanliness has garnered mixed reviews from guests. On the positive side, many guests noted that the rooms were clean, tidy and maintained daily. Towels were often changed daily and amenities like the refrigerator proved useful. Clean bedding and fresh towels were appreciated and some guests found the bathrooms to be clean despite signs of wear.
However, several critical points emerged about the property’s cleanliness. Some guests encountered dusty areas, stained carpets and musty odors. There were instances of poor maintenance with reports of dirty sheets, mold in the bathroom and pervasive dust. Guests also expressed concerns about outdated furnishings and amenities, including difficulties with old-fashioned showers and thin, uncomfortable mattresses.
The daily cleaning service received mixed feedback; while some found it thorough and satisfactory, others noted superficial cleaning and inadequate attention to detail. Occasionally, items from previous guests were found and some areas like carpets and windowsills were reportedly neglected.
Despite these varied experiences, the hotel is praised for its prime location near museums and public transport, making it a convenient base for exploring Amsterdam. The overall service, while not exemplary in cleanliness, is regarded by some as a good balance between price and quality.
Staff
At Hotel City Garden Amsterdam, guests' experiences with the staff have been largely positive with many praising them as friendly, helpful and charming. The front desk staff, in particular, received commendations for their professionalism, clear communication and responsiveness to issues like maintenance needs. Guests noted that the overall service was attentive and accommodating, enhancing their stay by providing useful information about city attractions and efficiently managing check-in and check-out procedures.
Moreover, the cleaning staff was often highlighted for their pleasant demeanor and diligent work, ensuring that rooms were kept clean and amenities were well-maintained. Many visitors appreciated the welcoming atmosphere created by the staff, often feeling warmly greeted and supported during their stay.
However, there were some less favorable remarks as well. A few guests encountered unhelpful and rude behavior from certain receptionists, which marred their impression of the hotel. In isolated cases, staff’s communication skills were described as below average and some guests reported a lack of courteous or attentive service.
Despite occasional criticisms, the overarching sentiment from many visitors points to a generally positive and friendly experience with the hotel’s staff, effectively contributing to a comfortable and enjoyable stay in Amsterdam.
Wi-Fi
Hotel City Garden Amsterdam offers free Wi-Fi, but guest reviews suggest that the internet experience could be significantly improved. Reports varied from Wi-Fi working well to instances where it wasn't operational at all. A common issue highlighted by guests was the very slow and sometimes almost non-existent network, making internet access frustrating and unreliable. Many guests noted that the Wi-Fi signal was weak, spotty and intermittent, especially in the rooms.
Despite the inconsistent Wi-Fi, the hotel does provide several perks such as free coffee and tea available in the lobby, including a free espresso and a vending machine with good prices. Access to the hotel is secured via keycard and guests appreciated the provision of free USB power outlets to charge their devices.
For travelers prioritizing a strong internet connection during their stay, it's advisable to manage expectations or check the hotel's website for the most current updates regarding their Wi-Fi service.
Family
Hotel City Garden Amsterdam presents itself as a family-friendly accommodation option, particularly suitable for families and budget-conscious travelers. The hotel offers various room configurations, including large family rooms and triple rooms, which are positively noted for their spaciousness and ability to comfortably accommodate families of different sizes, from those with two adults and three children to those requiring a crib or baby cot.
Guests appreciate the quiet and peaceful surroundings with the hotel's calm and child-friendly environment contributing to a safe and welcoming atmosphere. The neighborhood is noted for being safe, adding to the overall sense of security for families staying at the hotel. The breakfast, featuring Belgian waffles, is highlighted as a treat for children, enhancing the family-oriented experience.
Despite some mixed reviews about the hotel being suitable for families, many guests found the rooms to be comfortable and well-suited for short family trips. The availability of spacious rooms with multiple bathrooms, including some with panoramic views, is seen as a significant benefit.
Overall, Hotel City Garden Amsterdam is praised for its accommodating features and environment, making it a viable option for families seeking a budget-friendly stay in a safe and quiet neighborhood.
Nightlife
Hotel City Garden Amsterdam offers an ideal location for those looking to enjoy the vibrant nightlife the city has to offer. The hotel is situated close to many bars, restaurants and entertainment venues with Paradiso being a notable nearby hotspot. Its proximity to public transportation and popular attractions like Vondelpark and various museums adds to its convenience, making it easy for guests to explore the city.
Despite its compact and practical rooms, guests appreciate the overall value for money provided by the hotel. The area around the hotel comes alive at night, which is perfect for nightlife enthusiasts. However, it's important to note that the bustling nightlife can lead to significant noise levels, especially on weekends. Guests have reported noise disturbances from the street, late-night revelers and occasional in-hotel disruptions. Potential visitors should be prepared for this lively atmosphere, especially if sensitive to noise.
Hotel City Garden Amsterdam's central location, cleanliness and accessibility make it a popular choice for travelers looking to immerse themselves in Amsterdam's dynamic nightlife, though it may not be suitable for those seeking a quieter stay.
3 Star
Hotel City Garden Amsterdam offers a solid three-star experience with good value for its price. For travelers seeking an affordable stay in Amsterdam, this hotel provides a quiet and family-oriented environment. Rooms are typical of Amsterdam and come at a relatively affordable rate for a three-star hotel, making it an attractive option for budget-conscious visitors.
Guests have found the hotel to be great value for the money, noting that it’s comfortable enough to rest after a day of exploring the city. While the facilities are basic, they are generally acceptable and worth returning to. The price-quality ratio is frequently mentioned as favorable with the hotel being considered cheap and affordable, especially for Amsterdam.
Despite these positives, some reviews pointed out issues with cleanliness and size of the rooms. The strong plumbing odor and lack of decorations in the rooms were noted as shortcomings by some guests. A few signaled that the overall quality might be more fitting for a lower star rating.
However, the hotel staff received praise for their politeness and helpfulness, contributing to an overall acceptable stay. While not perfect, Hotel City Garden Amsterdam seems to balance affordability and basic comfort, making it a viable option for budget travelers.
No, Hotel City Garden Amsterdam doesn't have any pool.
No, a spa isn't available at Hotel City Garden Amsterdam.
No, Hotel City Garden Amsterdam doesn't allow dogs.
No, parking facilities aren't available at Hotel City Garden Amsterdam.
No, Hotel City Garden Amsterdam doesn't have a gym.