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Summary of reviewsHotel Alexander in Amsterdam is widely praised by guests across various categories with certain aspects standing out particularly for their positive feedback.
The hotel's location is a major highlight, frequently praised for its ideal positioning in a quiet, charming neighborhood that is still conveniently close to Amsterdam's major attractions like the Rijksmuseum, Van Gogh Museum, Vondelpark and Leidseplein. Guests appreciate the ability to explore the city on foot while enjoying a serene environment removed from the busy city center. Public transportation is easily accessible, further enhancing the convenience for visitors.
Breakfast at Hotel Alexander generally receives positive remarks for being well-presented, varied and plentiful, offering quality items such as ham, cheese, muesli, pastries and plant-based milk. Guests commend the tasty and delicious options available in a stylishly decorated lounge. However, there are some areas of improvement noted, including expanding the variety and addressing occasional issues with limited seating and price.
When it comes to rooms, many guests appreciate the cozy and comfortable ambiance, cleanliness and contemporary design. Positive feedback has been given for the charming views from some rooms and the overall pleasant atmosphere. However, there are mentions of rooms being smaller than expected, noise levels and inconsistencies in temperature control. These minor issues do not significantly detract from the generally favorable guest experiences.
Cleanliness at Hotel Alexander is often commended with many guests describing the premises and rooms as exceptionally clean and well-maintained. Regular room cleaning services and frequent towel changes contribute to this positive perception, although occasional cleanliness issues, particularly in bathrooms, have been reported.
The staff at Hotel Alexander consistently receives high praise for their exceptional service, friendliness and helpfulness. Specific staff members are highlighted for their outstanding assistance and the reception team is noted for their attentiveness and accommodating nature. This high level of service significantly enhances the overall guest experience.
Free WiFi is available throughout the hotel with many guests finding the connection strong and reliable, particularly in the main building. However, there have been issues noted with WiFi connectivity in rooms located in the garden area, suggesting the need for additional WiFi repeaters.
For families, the hotel offers a peaceful environment with amenities like a buffet breakfast and family rooms, making it a suitable option for those traveling with children. However, some rooms may feel cramped for larger families and specific services for young children might be lacking.
The nightlife around Hotel Alexander provides a balanced experience, offering a moderate level of vibrancy with nearby bars and eateries while ensuring a quiet and peaceful stay. Guests appreciate the hotel's proximity to nightlife options without the disturbance of late-night noise.
The beds at Hotel Alexander receive mixed feedback with many guests finding them comfortable, but some noting issues with bed size and occasional discomfort from overly soft mattresses.
Overall, Hotel Alexander provides a comfortable, clean and conveniently located stay with exceptional staff service. While there are areas for improvement, particularly regarding room size and WiFi connectivity, the positive aspects make it a commendable choice for visitors to Amsterdam. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
3-Star Hotel
Room Types
Single RoomThese rooms feature private bathroom facilities and a TV.
Twin RoomThese rooms feature private bathroom facilities and a TV.
Triple RoomThese rooms feature private bathroom facilities and a TV.
Quadruple RoomThese rooms feature private bathroom facilities and a TV.
Small Double RoomThese rooms feature private bathroom facilities and a TV.
Double RoomThe double room offers a wardrobe, a safe deposit box, as well as a private bathroom boasting a shower and a hairdryer. This double room has a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Guest Reviews
8.0
Very Good
Location
Hotel Alexander boasts an ideal location that guests repeatedly praise for its convenience and charm. Nestled in a beautiful, quiet neighborhood, it’s just a short stroll away from Amsterdam’s major attractions such as the Rijksmuseum, Van Gogh Museum, Vondelpark and Leidseplein. This setting allows guests to explore the city entirely on foot while enjoying a peaceful retreat away from the hustle and bustle of the city center.
Public transportation is easily accessible with tram stops and bus connections nearby, making it effortless to reach spots like Dam Square and Amsterdam Central Station. The area is also replete with restaurants, cafés and shopping options, including a luxury shopping street.
Guests appreciate the strategic positioning south of the center, which balances proximity to the city's vibrant offerings with a tranquil residential feel. The location also caters to museum enthusiasts and those looking to stroll through scenic parks. Additionally, amenities such as free coffee and tea in the common areas enhance the overall guest experience, adding to the hotel's cozy and welcoming atmosphere.
Overall, Hotel Alexander’s location is frequently noted as a highlight by guests, making it a superb choice for those looking to immerse themselves in the delights of Amsterdam comfortably and conveniently.
Breakfast
Hotel Alexander's breakfast has received a variety of reviews from guests, generally skewing towards the positive with some constructive feedback. The breakfast is often praised for being well-presented, varied and plentiful, featuring quality items such as ham, cheese, muesli, pastries and plant-based milk. Guests have described it as tasty, delicious and excellent with particular highlights including the continental buffet and the stylishly decorated lounge where breakfast is served.
However, some guests have pointed out that the breakfast can be basic and limited in variety and a few have mentioned it being overpriced. There have also been mentions of a minimal and sparse breakfast selection with suggestions to add more fresh fruits and cereal. While the breakfast room is noted as being pleasant, it is also described as small, occasionally causing inconvenience due to limited seating and timed slots for guests.
Furthermore, the availability of free coffee and tea throughout the day is appreciated, though a number of reviews indicate disappointment over the lack of breakfast service at certain times, especially due to COVID-19 measures. Some guests would have preferred an in-house breakfast option but found alternatives nearby or made use of the available common area to bring their own food.
Overall, while many guests find the breakfast satisfying and enjoyable, there is room for improvement in both the variety and availability of breakfast options at Hotel Alexander.
Rooms
Hotel Alexander in Amsterdam offers a mixed bag of experiences when it comes to its rooms, but leaning more on the positive side, there are several key takeaways. Many guests appreciated the cozy and comfortable ambiance of the rooms. Some rooms boasted excellent views, either of the street or the hotel's garden, providing a charming setting for morning coffee. Cleanliness was frequently noted with several guests mentioning the well-maintained state of their rooms, although occasional late cleaning times were reported.
Despite frequent comments about the rooms being smaller than expected, many guests found them sufficient and functional for short stays. Larger rooms, when provided, were described as spacious and well-equipped, ideal for families or groups. The decor and furnishings received positive mentions with many guests enjoying the stylish and contemporary design, adding to the pleasant atmosphere of the hotel.
The hotel's location was another strong point with easy access to central Amsterdam and nearby public transportation. The reception and common areas also received praise for their inviting design and the availability of free coffee and tea.
On the downside, the room size was a recurrent issue, described by numerous guests as minimal, claustrophobic or not matching the photos provided online. Noise levels were another concern with thin walls making it easy to hear activity in the hallways and adjacent rooms. Some rooms lacked sufficient light or ventilation and the temperature control seemed inconsistent with some rooms being too hot or too cold. Additionally, a few rooms required better maintenance and cleaning with isolated reports of mold, dust and outdated facilities.
Overall, Hotel Alexander appears to provide a comfortable and aesthetically pleasing stay in a prime location, though potential visitors might want to manage their expectations regarding room size and noise levels.
Beds
At Hotel Alexander, the comfort of the beds is a frequent topic of discussion among guests. The consensus reveals a mixed bag of experiences with many guests finding the beds remarkably comfortable. Words like "comfy," "super comfy," and "one of the most comfortable beds" highlight some guests' positive thoughts, indicating that the mattress quality often satisfies hotel patrons.
However, many reviews address the size of the beds with a recurrent sentiment that they are too small and narrow, particularly referring to double and single beds. This issue is mentioned frequently with some guests noting that the small size affects their sleep quality. Reports of bed sizes that are narrow to the point of risking falling when turning are common.
While comfort was praised by numerous guests, there were also complaints about the beds being too soft or the mattresses slipping off. Several remarks pointed out the presence of soft, old beds and outdated pillows, which detracted from the overall sleep experience.
Despite some discomfort due to the bed size and occasional issues with the mattresses, the positive comments about bed comfort, combined with a cozy room ambiance, suggest that Hotel Alexander manages to provide a generally pleasant sleep environment, especially for those who appreciate softer bedding. Nonetheless, those who require larger sleeping arrangements or firmer mattresses might find their stay less satisfactory.
Cleanliness
Hotel Alexander presents a mixed experience when it comes to cleanliness. Guests often praise the rooms for being clean, cozy and comfortable with some describing them as exceptionally clean and hygienic. The hotel's overall cleanliness has been commended with many noting the premises as neat and tidy and some considering it one of the cleanest hotels they've encountered. Regular room cleaning services are available and towels are changed frequently, which maintains a good level of cleanliness.
However, there are areas where the hotel falls short. Multiple reviews highlight issues such as moldy showers, dusty cabinets and stains on carpets. Guests have encountered unpleasant smells, both in rooms and common areas and have found traces of use from previous occupants, such as hairs and crumbs. Some rooms have been noted to have untidy carpets, dusty surfaces and even remnants from past guests in unexpected places.
Bathrooms seem to be a recurring issue with many guests mentioning that they were not very clean, sometimes even moldy or smelly. The hotel's cleaning standards require attention, as some guests have found significant cleanliness issues upon arrival and during their stay. While the hotel manages to maintain a generally clean environment, room cleaning could be more consistent and thorough, especially in overlooked areas like behind beds and window jams.
In summary, Hotel Alexander is a clean and well-organized hotel with a good location and friendly staff, but it could benefit from improvements in maintaining cleanliness standards throughout all areas.
Staff
Hotel Alexander in Amsterdam receives widespread acclaim for its exceptional staff. Many guests highlight the helpfulness and friendliness of the team, noting that the service is both professional and accommodating. Specific staff members, such as Mr. Alperen and Dana, have been singled out for their outstanding assistance. Guests appreciate the warm welcomes and the readiness of the staff to provide necessary information about the city and its amenities. The staff's courteous nature extends to efficient check-ins, thoughtful recommendations and overall pleasant interactions.
The reception team consistently garners praise for their attentiveness and willingness to go above and beyond, even assisting with luggage and transportation queries. The provision of complimentary tea and coffee further enhances the guests' experience, underscoring the hospitable atmosphere. Despite occasional remarks about certain staff members lacking patience or appearing unfriendly, the general consensus is that the team at Hotel Alexander is exceptionally welcoming and kind, significantly contributing to an enjoyable stay at the hotel.
Wi-Fi
Hotel Alexander offers free WiFi to its guests with notable strengths and a few areas for improvement. Many guests found the WiFi to be strong and reliable, particularly in the reception area and the main building. Some reviews highlight the consistency and stability of the connection, which made for a pleasant online experience in some parts of the hotel.
However, guests staying in rooms situated in the garden or slightly farther from the main building experienced significant issues. The WiFi either didn't reach these areas or had very poor reception, frequently disconnecting every few minutes. A notable suggestion from the reviews was the installation of additional WiFi repeaters closer to these rooms to enhance connectivity.
An added perk of staying at Hotel Alexander is the complimentary tea and coffee available in the reception area, providing a nice touch for guests looking to relax with a hot drink while possibly enjoying the more reliable internet connection in that space. Despite some inconsistency in the WiFi, the overall availability of free internet and additional amenities in the reception area contributed to a relatively positive guest experience.
Family
Hotel Alexander presents a mixed bag of experiences for families with children, based on guest reviews. While the hotel boasts a peaceful garden where kids can play and families can relax and it's close to museums, enhancing its appeal to family visitors, there are some concerns.
Positive points highlight the hotel's family-friendly ambiance and services. The buffet breakfast is ideal for families and the availability of family rooms, referred to as quad rooms or family rooms in the garden, cater to familial needs, providing sufficient, if not expansive, space. Guests also appreciated free hot chocolate for children and the hotel's safe neighborhood, which is deemed good for families.
However, some reviews noted challenges with small quarters, particularly for a family of four and the rooms didn't always match the promotional pictures. There's also an indication that the hotel may not provide specific services for young children, making it less ideal for families with smaller kids. Additionally, amenities such as minibars are not available, which posed an inconvenience for parents needing to store essentials like milk.
Overall, Hotel Alexander offers a comfortable and sometimes spacious stay for families with services that cater to their needs. However, those with small children or those requiring more space might face some challenges.
Nightlife
Hotel Alexander offers a balanced experience for those seeking both tranquility and excitement in Amsterdam. Despite its proximity to the city center and several lively streets with restaurants and bars, the hotel is situated in a quiet area, ensuring guests can enjoy calm evenings and restful nights. The nightlife around the hotel is moderately vibrant, providing options for cool bars and eateries, yet it is not overwhelming, allowing for a peaceful stay. Guests appreciated being able to enjoy great nights out without the disturbance of late-night revelry affecting their sleep. The hotel is not located in the heart of the nightlife but is close enough to walk to the vibrant areas, including the Hapsaline area and the museum district, making it a convenient choice for those who want to experience Amsterdam's nightlife while still enjoying a quiet retreat. Some rooms may experience noise from neighboring parties or the street, but overall, the atmosphere remains calm.
3 Star
Hotel Alexander offers a mixed experience, aligning somewhat with three-star expectations in some aspects but falling short in others. The hotel's central location is a significant advantage, making it convenient for exploring Amsterdam. The staff is noted for being pleasant and kind, adding to the overall positive experience. Despite some guests finding good value for the reasonable price, others feel the hotel does not meet the standards of a true three-star establishment.
Facilities are basic with some areas showing tired decor. Shower pressure is inconsistent and the rooms are smaller than expected and not accurately represented in photos. Additionally, the lack of in-room coffee-making facilities is a downside, although a vending machine in the guest area compensates for this to some extent.
In conclusion, Hotel Alexander provides a decent stay with great facilities for a three-star hotel, but it may not fully satisfy those expecting a higher standard of service and accommodation.
No, Hotel Alexander doesn't have any pool.
No, a spa isn't available at Hotel Alexander.
No, Hotel Alexander doesn't allow dogs.
No, parking facilities aren't available at Hotel Alexander.