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Summary of reviewsHoliday Inn Amsterdam - Arena Towers by IHG, is frequently praised for its advantageous location near major landmarks such as the Johan Cruyff Arena, AFAS Live and Ziggo Dome. Guests appreciate the proximity to Bijlmer ArenA metro and train stations, which enable swift travel to the city center and Amsterdam Airport. The surrounding neighborhood provides a peaceful ambiance while still offering easy access to central Amsterdam and local amenities, making it a favored choice for event-goers and tourists alike.
The breakfast at the hotel garners positive feedback for its extensive selection, catering to various tastes and dietary requirements, including gluten-free options. Guests value the fresh and plentiful offerings and appreciate the flexible breakfast hours, though some note the high cost and occasional repetition in options. Staff interaction during breakfast is frequently commended for enhancing the overall dining experience.
Dinner experiences are mixed with some guests finding the food delicious and the staff attentive to dietary needs. However, issues such as a limited and overpriced menu, poor organization and lack of availability can detract from the dining experience. Despite these drawbacks, the restaurant atmosphere is generally pleasant and the food is enjoyable when available.
The rooms at Holiday Inn Amsterdam - Arena Towers are generally well-received, noted for their spaciousness, cleanliness and comfort. Many guests commend the large, well-equipped bathrooms and modern amenities. However, some inconsistencies were reported regarding air conditioning and cleanliness with occasional complaints about missing amenities like mini-fridges.
Cleanliness is a strong point with most guests finding their rooms neat and well-maintained. Housekeeping staff receive praise for their professionalism, though a few guests reported issues with inconsistent cleaning services.
The staff at the hotel receive high marks for their friendliness, helpfulness and professionalism. Many guests highlight the warm welcomes and efficient service provided by reception staff, contributing significantly to the pleasant atmosphere throughout the hotel. However, occasional language barriers and inattentiveness have been noted.
Free Wi-Fi is available and generally satisfactory for light use, though some guests report issues with reliability and speed, particularly in different areas of the hotel.
The hotel’s mini-gym meets basic workout needs with its adequate equipment, though some guests desire a larger facility and more options. Despite occasional maintenance issues, the gym is a useful amenity.
For families, the hotel offers spacious, clean and comfortable rooms ideally suited for groups. Family-friendly policies like kids eating breakfast for free and play areas enhance the appeal, though logistical issues such as lengthy check-in times have been noted.
The hotel's location is convenient for nightlife, providing easy access to clubs, restaurants and concert venues. While some guests find the location's nightlife lacking, others appreciate the quiet ambiance for restful evenings.
Overall, Holiday Inn Amsterdam - Arena Towers combines strategic location, comfortable accommodations and generally high standards of service, making it a preferred choice for visitors to Amsterdam, particularly those attending nearby events or seeking accessible transportation links. Show more
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Hotel near Golf Courses
Sharing the same location and facilities as the Holiday Inn Express, this hotel is approximately 1.2 km from a golf course. It provides access to nearby golf clubs like Amstelborgh and Amsterdam Old Course, along with off-site driving range and putting green facilities.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Standard RoomThis room has a modern decor and comes with free WiFi, LCD TV, climate control, spacious work desk and soundproof windows. There is also tea/coffee facilities and a personal pillow menu. The bathroom is fitted with a walk-in shower.
Please note that the bed type preference will be confirmed upon arrival.
Premium Queen RoomThis spacious Executive Double Room comes with free WiFi, LCD TV, climate control. spacious work desk, soundproof windows and tea/coffee facilities. There is also a minibar, personal pillow menu, a walk-in shower and a separate bathtub.
Standard Queen Room with Walk-In ShowerThis room has a modern decor and comes with free WiFi, LCD TV, climate control, spacious work desk and soundproof windows. There is also tea/coffee facilities and a personal pillow menu. The bathroom is fitted with a walk-in shower.
Standard Room with Two Single BedsThis room comes with free WiFi, LCD TV, work desk and soundproof windows. There is also tea/coffee facilities and a pillow menu. The bathroom is fitted with a walk-in shower.
One-Bedroom SuiteProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite provides air conditioning, a private entrance, soundproof walls, a minibar and a flat-screen TV with cable channels. The unit offers 2 beds.
Standard Queen Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Queen RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit offers 1 bed.
Standard Room with Two Single BedsOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 2 beds.
One-Bedroom Suite with Single Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit offers 2 beds.
Premium RoomProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Holiday Inn Amsterdam - Arena Towers by IHG, boasts a location that receives abundant praise from its visitors, particularly for its convenience and access to major landmarks and transportation hubs. The hotel is ideally situated near the Johan Cruyff Arena, AFAS Live and Ziggo Dome, making it a perfect lodging choice for concertgoers and sports fans attending events at these prominent venues. Guests appreciate its proximity to the Bijlmer ArenA metro and train stations, which offer swift connections to the city center and Amsterdam Airport, enabling easy exploration of the city's attractions.
The hotel's location, though outside of the city center, benefits from being in a quieter neighborhood, which many find peaceful and relaxing. Despite this, it provides excellent accessibility to central Amsterdam via a short metro ride, typically around 15-20 minutes. Nearby, visitors can also find the Amsterdamse Poort shopping center, a variety of restaurants and other local amenities.
Frequent positive remarks highlight the hotel's strategic placement for attending events with multiple reviews stressing its convenience for accessing public transport and the seamless connections it offers to both the city center and the airport. Additionally, the clean and spacious rooms, friendly staff and overall hotel facilities significantly contribute to its appeal.
In summary, Holiday Inn Amsterdam - Arena Towers offers an optimal blend of location convenience, tranquility and accessibility, particularly for those planning to attend events at nearby arenas or exploring Amsterdam via public transportation. The hotel's strategic position compensates for its distance from the city center, making it a favored choice among visitors.
Breakfast
Holiday Inn Amsterdam - Arena Towers by IHG, has garnered a plethora of reviews for its breakfast offering with the majority leaning positive. Guests frequently praised the breakfast as delicious, extensive and varied, highlighting a vast selection of foods catering to many tastes. Many found the breakfast to be excellent, citing fresh, plentiful and high-quality options, including those satisfactory for gluten-free diets. A consistent mention is the convenience of breakfast hours with extended times on weekends, which were appreciated by numerous reviewers.
Despite generally positive feedback, a few noted the high cost and occasional limitation in variety. Some pointed out that the breakfast could be repetitive, while others were disappointed with the lack of hot items and specific offerings such as sausages or a greater variety of cheeses. A small number of guests found the breakfast underwhelming or overpriced relative to its offerings.
Staff interaction during breakfast frequently received commendations for being friendly and helpful, contributing positively to the overall dining experience. However, at times, the breakfast area was reported as crowded, impacting the overall dining ambiance.
Overall, the breakfast experience at Holiday Inn Amsterdam - Arena Towers is well-received with plentiful and varied options making it a notable highlight for many guests.
Dinner
The dinner experience at Holiday Inn Amsterdam - Arena Towers by IHG, presents a blend of both positive and negative aspects. On the positive side, several guests have praised the food, describing it as delicious and even exceptionally good. Some highlighted dinner as the best part of their stay and appreciated the friendly and caring restaurant staff who were attentive to allergies and dietary needs. The restaurant offered a pleasant atmosphere and overall, guests found the food and drinks enjoyable when available.
However, many reviews pointed out significant drawbacks. A common complaint was the limited and overpriced dinner menu with some finding the options insufficient and not worth the cost. Instances of poor organization and miscommunication with the kitchen impacted the dining experience negatively for several guests. Others encountered issues with availability, such as the restaurant hosting private events without prior notice, leading to them being unable to dine. There were also concerns about the quality of specific dishes; overly salty fries and watery carpaccio were mentioned, along with dissatisfaction that some meals, like the reheated frozen pizza, did not meet expectations.
Limited dining options beyond breakfast, expensive drinks at the bar and a lack of room service or in-room menu options further contributed to guest frustration. Additionally, the restaurant closure and lack of lunch options exacerbated some guests' dining challenges.
In summary, while some guests had a positive dining experience with good food and friendly service, a significant number of diners faced issues related to limited choices, poor quality and organization difficulties, potentially detracting from their overall enjoyment.
Rooms
Holiday Inn Amsterdam - Arena Towers by IHG, received generally favorable reviews for its rooms. Most guests appreciated the spaciousness and comfort with many highlighting the significant room size as a plus. Cleanliness was another strong point as several reviews mentioned rooms being very clean and tidy. The modern and well-maintained facilities also received positive feedback, including the bathrooms, which were often described as beautiful, spacious and well-equipped.
The hotel offers a range of room options, including family rooms and executive suites, which many found convenient and well-suited to their needs. Guests also appreciated the comfortable beds and effective soundproofing, ensuring a peaceful stay. The rooms often had good views, which added to the overall positive experience.
However, there were some noted shortcomings. A few guests found their rooms to be small and reported that the cleanliness varied between stays. Issues like faulty air conditioning, dust and a lack of certain amenities such as mini-fridges and USB ports were mentioned in some reviews. Moreover, room cleaning was inconsistent for some visitors with complaints about rooms not being cleaned daily.
Despite these occasional drawbacks, the majority of guests found their rooms to be comfortable and well-suited for their stay, making Holiday Inn Amsterdam - Arena Towers a solid choice for accommodation with an emphasis on space, cleanliness and modern amenities.
Beds
Holiday Inn Amsterdam - Arena Towers by IHG, seems to prioritize guest comfort, especially when it comes to their beds. Reviews frequently highlight the beds as being comfortable with phrases like "great beds," "perfect mattresses," and "sleep heavenly" painting a picture of restful nights. The mattresses often receive praise, described as "soft" and "cozy" with several guests mentioning "very comfortable beds."
However, there are some consistent issues noted, particularly with the sofa beds. Many guests found these to be uncomfortable, noisy and unsuitable for a good night's sleep. The size of some beds is also a point of contention with comments on the beds being too short or narrow, which may not accommodate taller guests well. Despite these concerns, the main beds generally receive positive feedback for their comfort and quality.
Pillows appear to be another area of mixed reviews; some guests find them a bit too hard or too plump. Additionally, there are occasional mentions of bed linens not being changed promptly and minor incidents of beds feeling saggy or too firm.
Overall, while the primary beds at Holiday Inn Amsterdam - Arena Towers are mostly reported as comfortable and conducive to a good night's rest, improvements could be made with sofa beds and pillow options to ensure a uniformly excellent sleep experience for all guests.
Cleanliness
The guest reviews of Holiday Inn Amsterdam - Arena Towers by IHG, paint a largely positive picture regarding the cleanliness of the establishment. Many guests found their rooms to be neat, tidy and very clean, often highlighting the cleanliness of the bathrooms and the overall cleanliness of the hotel. The housekeeping staff frequently received praise for maintaining a high standard of cleanliness and for being professional and attentive.
However, there were some negative remarks. Diverse issues such as dirty carpets, dusty areas and poor cleaning in certain instances were mentioned. Some guests noted that cleaning services were not consistent with some rooms not being cleaned daily or not adequately cleaned overall. Reports of stained carpets, dirty curtains and unclean bathrooms were occasional points of concern. Despite these grievances, others appreciated the spacious, well-maintained and comfortable rooms.
In summary, while the majority of reviews commend the hotel for its high cleanliness standards, there are sporadic complaints about specific areas needing improvement.
Staff
The Holiday Inn Amsterdam - Arena Towers by IHG, boasts a team of highly praised staff, frequently highlighted for their friendliness, helpfulness and professionalism. Numerous reviews consistently commend the staff for being very nice, accommodating and efficient. Reception staff, in particular, receive accolades for their warm welcomes and courteous service with several guests noting prompt and attentive assistance during check-in and check-out.
Despite a few critiques regarding language barriers and occasional inattentiveness, the overall impression is overwhelmingly positive. The restaurant and bar staff are also often celebrated for their friendliness and readiness to help, creating a welcoming atmosphere throughout the hotel.
Guests often mention the professionalism and kind demeanor of the staff, contributing significantly to the pleasant experience at this hotel. Instances of exceptional service, such as assisting with check-ins and addressing queries promptly, further underscore the staff’s commitment to ensuring guest satisfaction. The collective sentiment affirms that the staff at the Holiday Inn Amsterdam - Arena Towers genuinely enhance the overall guest experience, often making stays particularly enjoyable and stress-free.
Wi-Fi
The Wi-Fi experience at Holiday Inn Amsterdam - Arena Towers receives mixed reviews from guests. On the positive side, many highlight that the Wi-Fi is provided for free with some describing it as good, fast and easy to login to. For general browsing and light usage, guests found the internet connection to be adequately fast and passable.
However, some guests encountered issues with the Wi-Fi, noting that it can be patchy and slow in certain areas of the hotel. Reliability appears to be inconsistent with a few reporting that access in different rooms varied or was not reliable enough for more demanding tasks such as accessing work computers. While the internet service was acceptable for many, it is clear that there are areas for improvement to ensure a uniformly smooth online experience throughout the hotel.
Gym
Holiday Inn Amsterdam - Arena Towers by IHG offers a mini-gym that appears to generally satisfy guest needs with its available equipment, described as well-equipped and adequate. There are positive remarks about the presence of a gym with some guests noting it has everything necessary for a workout. However, sentiments about the gym are mixed with some pointing out areas for improvement. Criticisms include the desire for a bigger and better facility, occasional maintenance and access issues and the limited gym options. Despite these occasional drawbacks, the gym is seen as a useful amenity among hotel features, even if improvements could enhance guest experiences.
Family
Holiday Inn Amsterdam - Arena Towers caters well to families, featuring spacious, clean and comfortable family rooms that many reviewers have praised as being ideal for groups of four. The rooms often include a cozy double bed suitable for kids and some even offer an additional bed for a child, making them very accommodating. Despite a few instances of smaller room sizes or compact bathrooms, the overall consensus is positive regarding room adequacy.
Guests appreciated that children are welcome and can enjoy amenities such as a play area within sight. The hotel's policy allowing kids to eat breakfast for free was a highlighted convenience. The family-friendly atmosphere is further enhanced by the availability of privacy for parents and separate spaces, making the stay more comfortable.
While there were a few logistical issues, such as long check-in times and occasional reception mishaps, these do not overshadow the prowess of the hotel for family stays. Its proximity to local amenities and restaurants, as well as rooms with picturesque stadium views, add to its appeal.
Overall, Holiday Inn Amsterdam - Arena Towers is seen as a well-organized establishment that provides practical and comfortable conditions for families traveling together, making it a great choice for family trips.
Nightlife
Holiday Inn Amsterdam - Arena Towers offers convenient access for those looking to explore Amsterdam's nightlife, thanks to its good metro connections and proximity to a subway station. The location is praised for being perfect for nightlife with plush nighttime options and various night scenes nearby. Guests can easily reach popular spots such as clubs and restaurants, enhancing their night out experience. Additionally, the hotel serves as a connected base for attending concerts at the Arena and Ziggodome, making it a cozy and vibrant option for those staying in the city for events. While some reviews noted that the nightlife felt dead or lacking, others appreciated the hotel's quiet atmosphere at night, providing a restful end to an evening out.
4 Star
The Holiday Inn Amsterdam - Arena Towers by IHG, has garnered mixed reviews regarding its four-star rating, facilities and services. On the positive side, guests found the rooms to be exceptionally clean, modern and beautifully decorated with spacious and functional bathrooms offering great accommodation for the price. The interior design has a touch of elegance with a modern twist and the hotel provides facilities typical of a four-star property, such as bike storage and well-maintained spaces. Moreover, the staff has been noted for their friendliness, contributing to the overall quality of the guest experience.
However, some reviews expressed that the hotel did not fully live up to its four-star rating. Several guests felt that while the amenities and services were good, they did not align with the expectations of a four-star standard. Issues such as confusing arrangements between the four-star hotel and its adjacent express counterpart, pricing concerns and breakfast not meeting the anticipated standards were highlighted. Despite these shortfalls, the hotel remains a comfortable and reliable accommodation option in Amsterdam, often described as a good place to stay for the price if the expectations are adjusted accordingly.
Business
Holiday Inn Amsterdam - Arena Towers by IHG, emerges as a prime choice for business travelers seeking comfort and convenience during their stay. The hotel is highly recommended for its business-friendly facilities and ideal location, which is well-connected and in close proximity to key business districts, making it perfect for meetings and conferences. Moreover, the location offers easy access to transportation and secure surroundings, ensuring a stress-free business trip.
Business travelers have noted the availability of efficient business services and amenities, including meeting rooms and a well-equipped business center, making it a very professional environment for corporate activities. The executive room category, described as comfortable and equipped with essential business comforts, adds to the hotel's appeal.
Although some concerns were raised regarding limited storage space and the absence of coffee makers in rooms, the overall sentiment remains positive. The hotel is viewed as a convenient option for short stays and business functions with clean and decent accommodations. The parking facilities, despite the high charges, are noted for their convenience.
In summary, for those seeking a comfortable, well-connected and professional environment, Holiday Inn Amsterdam - Arena Towers offers excellent value for money and stands out as an ideal choice for business trips and meetings. The professional staff and the convenient layout of the rooms only enhance its appeal for business travelers.
Accessible
Holiday Inn Amsterdam - Arena Towers, an IHG Hotel, stands out for its high level of accessibility, making it an excellent choice for guests with disabilities. The hotel is situated in a convenient location, praised frequently for being easy to access. It is located close to a network of public transport options, including the metro and train stations, providing seamless connectivity to various parts of the city. This makes it especially convenient for guests looking to explore Amsterdam or attend events at nearby venues like the Ziggo Dome.
The hotel's accessibility extends beyond its location. Rooms equipped with wheelchair accessible showers cater specifically to guests with mobility challenges. The venue is noted for being safe and easily navigable, whether guests arrive by car or public transport. Furthermore, the availability of attentive staff provides added assurance that any assistance needed will be promptly addressed.
Though the hotel is mostly lauded for its accessibility, a minor suggestion about umbrellas for rent indicates room for small improvements in guest amenities. Nonetheless, the combination of excellent infrastructure and thoughtful services makes this a highly accessible and accommodating 4-star hotel that meets the needs of all its guests.
No, Holiday Inn Amsterdam - Arena Towers by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Amsterdam - Arena Towers by IHG.
No, Holiday Inn Amsterdam - Arena Towers by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Amsterdam - Arena Towers by IHG.
Yes, Holiday Inn Amsterdam - Arena Towers by IHG has a gym.