Bastion Hotel Amsterdam Zuidwest

Amsterdam 52.35753500, 4.84374200 , Hendrikje Stoffelstraat 60 (Show on Map)
6.7
Rated


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Summary of reviewsThe Bastion Hotel Amsterdam Zuidwest is well-regarded for its tranquil location adjacent to Rembrandt Park and the proximity to Vondelpark. Those who prefer a quieter environment far from the crowded city center appreciate its setting. Despite being away from central Amsterdam, the hotel remains easily accessible by public transportation with multiple tram and metro lines nearby, allowing guests to reach the heart of Amsterdam in about 20 minutes. Additionally, the free parking and connectivity to major highways are significant advantages, especially for those traveling by car.

The breakfast experience at the hotel generally receives positive feedback for its variety and quality with a large and varied buffet that includes fresh fruits, vegetables, bread, meats and an omelette station. However, there are mentions of the breakfast being overpriced given the options and issues with the freshness and timely refilling of items.

The dinner service at the hotel also presents mixed reviews. Guests appreciate the good quality and delicious food, considering it to offer great value for money. Nevertheless, limited operating hours and frequent closures on weekends force some diners to find alternatives. Additionally, some dishes fall short of expectations and higher price points present concerns for some guests.

Rooms at the Bastion Hotel Amsterdam Zuidwest are noted for their spaciousness, comfort and quiet environment, featuring comfortable beds, modern furnishings and functional amenities like coffee/tea makers and mini-fridges. However, the rooms are often described as small with cramped bathrooms and inadequate lighting. Cleanliness also appears to be a recurring issue with dusty surfaces, dirty floors and occasional odors. Improving these aspects could significantly enhance guest satisfaction.

Cleanliness throughout the hotel sees mixed feedback with concerns about dusty and stained areas, unswept floors and sporadic cleaning services, requiring improvement in housekeeping standards to meet guest expectations.

The staff is generally praised for being friendly, helpful and accommodating, although some guests have encountered unprofessional behavior, pointing to inconsistencies in staff training and professionalism that could be rectified for a better overall experience.

The Wi-Fi service at the hotel garners a range of opinions with many guests finding the connection reliable and sufficient for their needs. However, some experienced intermittent connectivity and weak signals in various areas, indicating room for improvement in internet service stability.

Parking facilities at the hotel are positively reviewed with secure and reasonably priced options praised by guests. The provision of fenced areas and security cameras ensures vehicle safety, which is a notable amenity for travelers.

Guests often praise the beds for being comfortable and cozy, contributing to restful sleep. However, some found the mattresses too soft or had issues with mattress stability and occasional cleanliness concerns like stains were mentioned.

Overall, the Bastion Hotel Amsterdam Zuidwest offers reasonable prices and a comfortable atmosphere. While it meets some aspects of a three-star standard, there is room for improvement in cleanliness, room maintenance and consistency in service to elevate the overall guest experience.
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Hotel with Parking
This hotel offers on-site parking. It provides affordable accommodations with essential amenities, suitable for budget-conscious travelers.

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Hotel with EV Charging Stations

Cheap Hotel

3-Star Hotel

Room Types
Comfort Twin Room Each room has free Wi-Fi, a flat-screen TV and a tea/coffee maker.

Comfort King Room The double room provides air conditioning, a coffee machine, as well as a private bathroom featuring a shower. The double room offers a wardrobe, a safe deposit box, heating and a flat-screen TV. The unit offers 1 bed.

Guest Reviews
6.7
Rated
Location
The Bastion Hotel Amsterdam Zuidwest offers a generally favorable location, especially for those who prefer a quieter environment. Nestled next to Rembrandt Park and within close proximity to Vondelpark, the hotel provides a peaceful setting away from the bustling city center. Despite its seclusion, the hotel is well-served by public transportation with multiple tram and metro lines within a short walking distance, making central Amsterdam easily accessible in about 20 minutes for most guests.

Travelers appreciate the convenience of being near major highways and tram stops, which allow for straightforward access to both the city center and the airport. The connection to major attractions and transport hubs is robust, facilitating easy exploration of Amsterdam. The presence of free parking also adds to the hotel’s advantage, particularly for those traveling by car.

Though some guests noted that the hotel is not in the heart of the city, for many, the trade-off is worthwhile given the quiet, scenic surroundings and the reasonable prices compared to more centrally located accommodations. Close proximity to public parks like Vondelpark and the well-connected tram services make up for the distance from the central attractions for most visitors.

Breakfast
'Bastion Hotel Amsterdam Zuidwest' offers a mixed experience when it comes to breakfast with many guests praising the quality and selection but others finding room for improvement. On the positive side, the hotel features a large and varied breakfast buffet that includes a selection of bread, sausage, cheese, bacon, fresh fruit and vegetables, cereal, various juices, coffee, tea, yogurt and an omelette station where eggs are made to order. Many guests found the breakfast to be very good or excellent, enjoying the variety and freshness of the offerings.

However, some guests felt the breakfast was expensive for what was provided with limited options and items not getting refilled promptly. Several mentioned that the breakfast did not meet the price of 15-17 euros per person with some expecting more variety. Complaints also included issues with the freshness of bread and rolls, eggs being left under a hot pan too long and breakfast items not always being readily available without request. Others noted that the breakfast service ended rather early on weekdays and some experienced billing issues.

Overall, while the breakfast at Bastion Hotel Amsterdam Zuidwest generally receives positive feedback for its variety and quality, there are aspects like cost, freshness and variety that could benefit from improvement according to some guests.

Dinner
The dinner experience at the Bastion Hotel Amsterdam Zuidwest presents a mixed bag of impressions. Diners often highlight the good quality of the dinner and appreciate the delicious food available at the hotel restaurant. The restaurant's dinner menu is regularly praised for being great value for money with some guests specifically mentioning the excellent quality and the skills of the chef.

However, there are notable drawbacks. Many guests have faced inconveniences due to the restaurant's limited operating hours with frequent closures in the evenings and particularly on weekends. Instances of the restaurant being closed for dinner service both nights of their stay have forced guests to seek alternatives elsewhere. Additionally, service issues such as long wait times and occasional messiness during dinner have been reported.

The food, while generally appreciated, also received criticism for being of average quality at times with specific dishes like the bolognese pasta falling short of expectations. Price points are another area of concern with some guests finding the food exceptionally expensive.

Overall, while the quality of dinner at the Bastion Hotel can be quite good, potential diners should be aware of the inconsistent service and limited availability and be prepared for alternative arrangements if necessary.

Rooms
The rooms at Bastion Hotel Amsterdam Zuidwest offer a mixed experience with several notable positives and areas for improvement. Guests have highlighted the spaciousness and comfort of some rooms, mentioning features like comfortable beds and modern furnishings. The rooms are generally quiet, providing a restful environment. There are also positive mentions of functional amenities such as coffee and tea provision, air conditioning and mini-fridges.

However, many guests found the room sizes to be quite small with particularly cramped bathrooms and tiny sinks that made basic tasks like washing one's face difficult. The lighting in the rooms and bathrooms is often described as inadequate, which may affect the overall ambiance. Cleanliness appears to be a recurring issue with multiple reviews noting dusty surfaces, instances of dirty floors and previous guests' belongings left behind. Furthermore, some rooms were reported to have unpleasant odors and non-functioning fixtures.

While the rooms are described as having good sound insulation, there are complaints about the lack of soundproofing from hallway noises. Issues with room cleaning services and small storage spaces were also noted and some guests felt that the rooms were outdated and in need of renovation.

Despite these drawbacks, the rooms are described as functional and equipped with essential amenities, suitable for a short stay. The overall impression suggests that while the hotel has comfortable and modern rooms, improvements in cleanliness, lighting and room maintenance could significantly enhance guest satisfaction.

Beds
At 'Bastion Hotel Amsterdam Zuidwest', reviews of the beds have been mixed but highlight several positives. Guests often praised the beds as very comfortable and cozy, enjoying restful sleep on large and spacious mattresses. Cleanliness was another appreciated aspect with many noting the beds were tidy and inviting. Comfortable bedding and bed sheets added to the overall pleasant experience.

However, a recurring theme in the reviews was the softness of the mattresses, which some found to be excessively soft or even uncomfortable at times. In a few instances, guests mentioned issues with the mattresses separating or slipping apart, particularly in rooms where double beds were formed using two singles. The lack of mattress protectors and occasional cleanliness concerns, such as stains, also detracted from the experience for some visitors.

Overall, while the comfort and coziness of the beds were frequently highlighted, the overly soft nature of the mattresses and occasional maintenance issues were noted as areas for improvement.

Cleanliness
Bastion Hotel Amsterdam Zuidwest has received mixed feedback concerning its level of cleanliness with many reviews indicating areas where improvement is needed. While some guests have noted that rooms and the hotel in general were clean, a significant number of reviews highlighted issues such as poor cleaning service and unclean rooms. Specific concerns included dust accumulation, stained showers, unclean floors and dirty mugs left in rooms. There were instances of dirty carpets, unswept floors and even cigarette butts littered in various areas such as the entrance and stairs. Some guests also mentioned that the bed linens and towels were not always replaced and cleaning was often sporadic or insufficient. Although the hotel's furnishings were described as functional and some rooms as nicely presented, the overall consensus suggests that the cleanliness could be improved to meet guests' expectations. Despite the hygiene issues, the hotel's location was appreciated by the guests.

Staff
At Bastion Hotel Amsterdam Zuidwest, the staff receives a mixed set of reviews. Many guests commend the team for being very helpful, friendly and accommodating. Descriptions of the staff often include terms like attentive, lovely and welcoming. Guests appreciated that employees were quick to assist with any inquiries and displayed great hospitality and kindness. Notably, several guests highlighted extraordinary service from specific members like Mustafa.

On the other hand, a few reviews point out areas for improvement. Some guests experienced issues with unprofessional behavior, stating that certain staff members were cold, detached or even rude. There were also mentions of untrained staff, long check-in processes and a lack of knowledge about the local area. Such varied feedback suggests that while many find the staff pleasant and helpful, there are inconsistencies that could affect the overall guest experience.

In summary, the staff at Bastion Hotel Amsterdam Zuidwest is praised for being friendly and helpful by most guests, although some have encountered less positive interactions, indicating room for improvement in staff training and professionalism.

Wi-Fi
Bastion Hotel Amsterdam Zuidwest has garnered a range of opinions about its Wi-Fi service. On a positive note, many guests found the Wi-Fi to be consistently reliable with some even able to complete all their work without any interruptions. The connection was described as great, functioning well throughout their stay.

However, there are areas that could see improvement. Some guests experienced issues such as an intermittent connection, where service would drop every few minutes and weak signals in certain spots around the hotel. Initial difficulties with connecting to the Wi-Fi were reported but were generally resolved promptly. Despite these challenges, many guests managed to stay connected without severe disruptions.

In conclusion, while the hotel’s Wi-Fi service works well for many, there are instances where the connection could be more stable and stronger in various areas of the hotel.

Parking
The Bastion Hotel Amsterdam Zuidwest offers a variety of parking options that accommodate the needs of its guests. While there is paid parking available, many reviews highlight that the charge is quite reasonable at 15 euros per day. The parking facility is praised for its security, including a fenced area and the presence of security cameras. Guests appreciate the large and enclosed parking space and some even mention the availability of free parking near the hotel. Additionally, there's an option for a guarded and private parking lot, further ensuring the safety of guests' vehicles. Despite a few mentions of the parking cost being on the higher side, the overwhelming feedback suggests that the parking provisions are satisfactory, secure and convenient, making it easier for travelers to focus on enjoying their stay.

3 Star
Bastion Hotel Amsterdam Zuidwest offers reasonable prices and maintains a comfortable and beautiful atmosphere. While facilities are available, some aspects like hallway cleanliness could use improvement. The hotel's offerings are seen as simple and affordable, though they fall short of typical three-star expectations. It's suitable for short stays but lacks distinctive features to stand out. Generally, it is considered average with both positive and critical feedback regarding its adherence to a three-star standard.


No, Bastion Hotel Amsterdam Zuidwest doesn't have any pool.

No, a spa isn't available at Bastion Hotel Amsterdam Zuidwest.

No, Bastion Hotel Amsterdam Zuidwest doesn't allow dogs.

Yes, parking facilities are available at Bastion Hotel Amsterdam Zuidwest.

No, Bastion Hotel Amsterdam Zuidwest doesn't have a gym.

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