Bastion Hotel Amsterdam Amstel
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Summary of reviewsBastion Hotel Amsterdam Amstel receives generally positive reviews with several highlights across multiple categories. Its location is particularly advantageous for travelers with cars, providing free and secure parking and easy access to the highway. Public transportation is accessible with a 10- to 15-minute walk to the metro station, making visits to central Amsterdam, the Ziggo Dome and Johan Cruijff Arena convenient. The tranquil setting is appreciated, though the industrial surroundings and distance from central attractions may not suit everyone.
Breakfast at the hotel is well-regarded for its extensive selection, delicious taste and freshly made omelettes. However, the cost is seen as high and the breakfast area can become crowded. Despite these minor drawbacks, the quality is praised with a variety of meats, pastries and fresh orange juice available. Dinner reviews are mixed but generally favorable with appreciation for the convenient and well-presented dishes and friendly restaurant staff.
Rooms at the hotel are spacious, clean and comfortable with cozy beds and well-organized layouts. However, there are some concerns about inconsistent cleanliness and maintenance, including dusty floors and malfunctioning amenities. The overall comfort is notable, though improvements in cleanliness and maintenance are needed.
Cleanliness throughout the hotel is mixed; while many find the rooms clean and cozy, others report issues like unclean fridges and stained beddings. Staff receive positive feedback for their friendly and helpful nature with particular praise for reception staff. However, some guests noted inconsistent service and unprofessional behavior.
The free wifi is appreciated, although the connection quality varies. While some guests found it fast and reliable, others experienced weak and slow signals. The gym is limited and basic, which might not meet the needs of all guests.
Free parking is a standout feature with ample and secure spaces available. Families particularly appreciate the spacious family rooms, child-friendly amenities and accommodating staff. Beds receive a mixed response; many find them comfortable, while others report issues with mattress quality and cleanliness.
Overall, Bastion Hotel Amsterdam Amstel is valued for its good balance of amenities and affordability, fitting well within its three-star rating. While there is room for improvement in areas such as cleanliness and maintenance, the positive aspects, like the staff's friendliness, spacious rooms and convenient parking, contribute to a generally pleasant stay.
Categories
Breakfast at the hotel is well-regarded for its extensive selection, delicious taste and freshly made omelettes. However, the cost is seen as high and the breakfast area can become crowded. Despite these minor drawbacks, the quality is praised with a variety of meats, pastries and fresh orange juice available. Dinner reviews are mixed but generally favorable with appreciation for the convenient and well-presented dishes and friendly restaurant staff.
Rooms at the hotel are spacious, clean and comfortable with cozy beds and well-organized layouts. However, there are some concerns about inconsistent cleanliness and maintenance, including dusty floors and malfunctioning amenities. The overall comfort is notable, though improvements in cleanliness and maintenance are needed.
Cleanliness throughout the hotel is mixed; while many find the rooms clean and cozy, others report issues like unclean fridges and stained beddings. Staff receive positive feedback for their friendly and helpful nature with particular praise for reception staff. However, some guests noted inconsistent service and unprofessional behavior.
The free wifi is appreciated, although the connection quality varies. While some guests found it fast and reliable, others experienced weak and slow signals. The gym is limited and basic, which might not meet the needs of all guests.
Free parking is a standout feature with ample and secure spaces available. Families particularly appreciate the spacious family rooms, child-friendly amenities and accommodating staff. Beds receive a mixed response; many find them comfortable, while others report issues with mattress quality and cleanliness.
Overall, Bastion Hotel Amsterdam Amstel is valued for its good balance of amenities and affordability, fitting well within its three-star rating. While there is room for improvement in areas such as cleanliness and maintenance, the positive aspects, like the staff's friendliness, spacious rooms and convenient parking, contribute to a generally pleasant stay.
Cheap Hotel
This hotel provides budget accommodation with essential amenities. Its location offers reasonable access to Amsterdam's attractions, appealing to cost-conscious visitors.
Family Friendly Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Guest Reviews
The location of Bastion Hotel Amsterdam Amstel garners mixed reviews, leaning towards a positive outlook. Away from the bustling center of Amsterdam, it is particularly convenient for travelers with cars, thanks to free and secure parking and easy access to the highway. Public transportation is readily accessible with the metro station approximately a 10- to 15-minute walk away, offering a quick ride to central Amsterdam. This positioning makes it favorable for visits to the Ziggo Dome and Johan Cruijff Arena. However, the locale is described as industrial and quiet, potentially lacking in immediate amenities or a picturesque environment. The area is also somewhat removed from tourist attractions, which might be a drawback for those relying on public transport. Despite the distance from central attractions, many guests appreciate the tranquil setting and effective connectivity to the city.
The breakfast experience at Bastion Hotel Amsterdam Amstel generally garners positive feedback with guests frequently praising the extensive and varied selection available. Many highlight the delicious taste and appreciate the freshly made omelettes. However, several reviews point out that breakfast is considered quite expensive with some guests feeling it doesn't offer good value for the cost, citing a price of approximately 15 to 17 euros per person.
The continental breakfast spreads are noted for offering a great choice of meats, pastries, fresh orange juice and other savory items, but sweet options seem to be lacking. While the overall quality is deemed good and even excellent by many, the breakfast area can become overcrowded, leading to a lack of seating and occasional delays in replenishing food items.
Some guests also mention that breakfast times are too early, especially for those wanting to relax and sleep in with service ending at 9 a.m. on weekdays. The friendliness of the breakfast staff varies according to different experiences with some reviewers highlighting excellent service while others found it lacking.
In conclusion, while the breakfast at Bastion Hotel Amsterdam Amstel is generally well-received in terms of quality and variety, recurring concerns about its cost and service hours could be areas for improvement.
The dining experience at Bastion Hotel Amsterdam Amstel presents a mix of opinions. The restaurant is often described as convenient and handy, especially for guests planning evening activities, making it easy to grab a meal before heading out. The cuisine ranges from delicious and well-presented to simple, hearty and filling with some guests appreciating the value for money and the large portions of good quality food. Staff at the restaurant have been noted for their friendliness, contributing to a pleasant dining experience.
However, the menu can be limited and repetitive with some items often being unavailable. Service at times has been described as slow and disorganized with significant wait times, especially during busy periods. There have been instances where the restaurant was closed, particularly on weekends, which left guests seeking alternative dining options. Opinions on the food quality vary significantly, from excellent and tasty to poor and not enjoyable. Despite these inconsistencies, the restaurant remains a practical choice for many guests staying at the hotel.
Bastion Hotel Amsterdam Amstel offers a mixed experience for its guests, especially regarding the rooms. Many visitors appreciate the spacious, clean and comfortable rooms, describing them as cozy and well-organized. The bathrooms, although sometimes small, tend to be functional and comfortable with some large and featuring good showers. Guests often highlight the comfort of the beds and the pleasant room layout.
However, there are notable concerns. Some rooms were reported as dirty with issues like dusty floors, unclean fridges and stained beddings. The rooms also suffer from inconsistent heating and cooling with some too cold and others uncomfortably warm. Noise can be a problem, as rooms are not well-soundproofed, leading to disturbances from traffic and neighboring rooms. Additionally, the hotel's general appearance and furniture are viewed as outdated and worn out.
Room amenities like televisions, coffee machines and heating sometimes do not work and some guests found the equipment insufficient or malfunctioning. The cleanliness of rooms and communal areas varies with several complaints about inadequate or no cleaning during the stay.
In summary, while the Bastion Hotel Amsterdam Amstel has potential with its spacious and generally comfortable rooms, it needs improvement in cleanliness, maintenance and noise management to meet guest expectations consistently.
The bed situation at Bastion Hotel Amsterdam Amstel appears to be a mixed bag based on guest reviews. On the positive side, many visitors have found the beds to be comfortable, cozy and spacious with clean sheets and a generally pleasant sleeping environment. There are mentions of some rooms featuring king-size beds and single beds providing a comfortable experience. Additionally, several guests have praised the hotel for its large, comfortable and cozy beds.
However, not all feedback is glowing. Some guests reported issues such as uncomfortable or saggy mattresses, beds with sliding mattresses and even occurrences of bugs and stained bedspreads. There were also mentions of outdated and sunken mattresses with some guests commenting on the beds being narrow or too soft, causing discomfort. Instances of unclean and rundown beds were noted, showing variability in bed quality between rooms.
While the positive reviews highlight a generally comfortable and spacious bedding experience, potential guests should be aware of the contrasting reviews that point to issues with mattress quality and cleanliness in some rooms.
The reviews of Bastion Hotel Amsterdam Amstel highlight a mixed experience concerning the cleanliness. Positive comments note clean and cozy rooms with some guests emphasizing well-maintained and spotless accommodations. Clean bathrooms and regular towel changes were appreciated by several visitors, who found the hotel suitable for a weekend stay in Amsterdam.
However, a significant number of reviews revealed serious concerns regarding cleanliness and maintenance. Issues such as dirty stains on mattresses, unclean floors and mold in the bathrooms were frequently mentioned. Housekeeping seemed inconsistent with reports of rooms not being properly cleaned, dust accumulation and remnants from previous guests. The public areas, like corridors and the reception area, were also criticized for being dirty and untidy. Specific mentions of inadequate towel supplies, neglected cleaning during stays and overall poor hygiene were common, indicating a need for substantial improvements in the hotel's cleaning protocols and attention to detail.
The staff at Bastion Hotel Amsterdam Amstel has received a mixed bag of reviews with a notable inclination towards the positive aspects. Many guests have highlighted the friendly, welcoming and helpful nature of the staff. The reception staff, in particular, frequently comes across as professional, attentive and efficient with some guests specifically praising individuals like Ella and Rosalie for their exceptional service.
Most reviews mention the staff's willingness to go the extra mile, whether it was accommodating early check-ins, providing directions or attending to specific requests. The overall friendliness and courtesy of the team have often left favorable impressions, contributing to a pleasant stay for many visitors. The staff's effort to ensure a warm reception and helpful guidance is a recurring theme, enhancing the guest experience significantly.
However, it's clear that not all interactions have been positive. There are mentions of unfriendly, unmotivated and even rude behavior from certain staff members. Issues such as staff appearing overwhelmed or unprofessional and poor service particularly at checkout, have been reported. Some guests noted that language barriers and lack of responsiveness could be improved upon. Despite these mixed experiences, the majority of reviews still appreciate the overall hospitality and friendliness of the hotel staff.
Guests at Bastion Hotel Amsterdam Amstel have shared varied experiences regarding the hotel's wifi service. On a positive note, there is free wifi available throughout the hotel and for some, the connection works fine and is reasonably fast. Guests have also mentioned secure internet connections and in certain areas, the wifi connection works perfectly.
However, there are several areas where the wifi could improve. Some guests found the wifi signal to be poor or weak with issues of it being patchy or sluggish, especially during peak times. There were instances where the standard WiFi service was slow or not working altogether. In a few cases, guests even described the internet speed as poor and experienced disruptions to the service. While wired internet access has been noted to work as described, the overall wifi experience varied with some guests needing to ask for the password at reception.
Despite these wifi-related issues, the hotel offers other amenities that guests appreciated, such as a complimentary drink at the bar and accommodating staff during breakfast times.
The Bastion Hotel Amsterdam Amstel offers a gym, though it is characterized by its small size and limited equipment. Guests have pointed out that the fitness room primarily includes 2-3 simple cardio machines and lacks more comprehensive facilities. It's a basic setup with some equipment appearing old and the room itself lacking windows. While some appreciated the available gym, others noted limited accessibility and the absence of such facilities during their stay.
Guests at Bastion Hotel Amsterdam Amstel consistently highlight the convenience and availability of free parking as a significant advantage of the hotel. Many reviews emphasize that the parking is both ample and well-maintained, providing a secure environment for cars and rented bikes alike. The parking options include a spacious underground garage, which is noted for being secure and clean and guests appreciate that it is free of charge.
Covered parking spaces under the hotel offer additional security and convenience, especially for guests traveling between the hotel and the motorway. The ease of access to the parking facilities is another frequently mentioned benefit with many guests finding it straightforward to use multiple parking spots without any additional fees.
While there are occasional mentions of inconveniences, such as a crowded garage entrance or a lack of parking, the overall sentiment remains positive with an abundance of free and convenient parking spaces available onsite. This makes a stay at the hotel particularly appealing for those driving to Amsterdam.
Bastion Hotel Amsterdam Amstel appears to cater well to families with children, offering spacious family rooms that are clean and comfortable. The hotel provides a variety of family-oriented amenities, including cribs and play areas, making it a convenient choice for family vacations. The helpful staff, notably Rosalie, go out of their way to accommodate young guests, including special meal preparations for babies.
Most of the reviews highlight the child-friendly environment and the convenient location near the subway, which facilitates family trips within the city. Some guests particularly appreciated the available baby cots and kid-friendly offerings like fristi. Additionally, the hotel includes family rooms with separate spaces, ensuring privacy and comfort for parents and children alike.
While feedback is predominantly positive, some mentions suggest that there could be room for improvement, such as the need for a dedicated children's menu and ensuring all family rooms meet cleanliness standards consistently. Despite a few less favorable mentions, the overall sentiment leans towards the hotel being an ideal spot for family stays, recommended for its accommodating environment and spacious, well-equipped rooms tailored to the needs of families.
Bastion Hotel Amsterdam Amstel is consistently rated as a solid three-star hotel with guests finding it to be a good value for the price. The hotel features basic facilities and decent amenities typical for its rating, making it a suitable option for business stays rather than city tours. The free parking is a notable perk, adding to the overall value given the generally high prices of hotels in the area.
The staff is noted for their efforts to be accommodating, though there are reports of understaffing, particularly visible during breakfast times when there were long queues and complaints about basic services. While the cleanliness and maintenance were consistent with a three-star rating, improvements were suggested, especially in room cleaning where only the beds were made.
The cozy reception area and bar provide a welcoming atmosphere. Despite lacking luxury services and amenities, guests find it to be a convenient and budget-friendly choice that meets the expectations one might have for a three-star establishment. Overall, it provides a moderate quality experience that balances affordability with basic comfort and functionality.
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Location
Breakfast
The continental breakfast spreads are noted for offering a great choice of meats, pastries, fresh orange juice and other savory items, but sweet options seem to be lacking. While the overall quality is deemed good and even excellent by many, the breakfast area can become overcrowded, leading to a lack of seating and occasional delays in replenishing food items.
Some guests also mention that breakfast times are too early, especially for those wanting to relax and sleep in with service ending at 9 a.m. on weekdays. The friendliness of the breakfast staff varies according to different experiences with some reviewers highlighting excellent service while others found it lacking.
In conclusion, while the breakfast at Bastion Hotel Amsterdam Amstel is generally well-received in terms of quality and variety, recurring concerns about its cost and service hours could be areas for improvement.
Dinner
However, the menu can be limited and repetitive with some items often being unavailable. Service at times has been described as slow and disorganized with significant wait times, especially during busy periods. There have been instances where the restaurant was closed, particularly on weekends, which left guests seeking alternative dining options. Opinions on the food quality vary significantly, from excellent and tasty to poor and not enjoyable. Despite these inconsistencies, the restaurant remains a practical choice for many guests staying at the hotel.
Rooms
However, there are notable concerns. Some rooms were reported as dirty with issues like dusty floors, unclean fridges and stained beddings. The rooms also suffer from inconsistent heating and cooling with some too cold and others uncomfortably warm. Noise can be a problem, as rooms are not well-soundproofed, leading to disturbances from traffic and neighboring rooms. Additionally, the hotel's general appearance and furniture are viewed as outdated and worn out.
Room amenities like televisions, coffee machines and heating sometimes do not work and some guests found the equipment insufficient or malfunctioning. The cleanliness of rooms and communal areas varies with several complaints about inadequate or no cleaning during the stay.
In summary, while the Bastion Hotel Amsterdam Amstel has potential with its spacious and generally comfortable rooms, it needs improvement in cleanliness, maintenance and noise management to meet guest expectations consistently.
Beds
However, not all feedback is glowing. Some guests reported issues such as uncomfortable or saggy mattresses, beds with sliding mattresses and even occurrences of bugs and stained bedspreads. There were also mentions of outdated and sunken mattresses with some guests commenting on the beds being narrow or too soft, causing discomfort. Instances of unclean and rundown beds were noted, showing variability in bed quality between rooms.
While the positive reviews highlight a generally comfortable and spacious bedding experience, potential guests should be aware of the contrasting reviews that point to issues with mattress quality and cleanliness in some rooms.
Cleanliness
However, a significant number of reviews revealed serious concerns regarding cleanliness and maintenance. Issues such as dirty stains on mattresses, unclean floors and mold in the bathrooms were frequently mentioned. Housekeeping seemed inconsistent with reports of rooms not being properly cleaned, dust accumulation and remnants from previous guests. The public areas, like corridors and the reception area, were also criticized for being dirty and untidy. Specific mentions of inadequate towel supplies, neglected cleaning during stays and overall poor hygiene were common, indicating a need for substantial improvements in the hotel's cleaning protocols and attention to detail.
Staff
Most reviews mention the staff's willingness to go the extra mile, whether it was accommodating early check-ins, providing directions or attending to specific requests. The overall friendliness and courtesy of the team have often left favorable impressions, contributing to a pleasant stay for many visitors. The staff's effort to ensure a warm reception and helpful guidance is a recurring theme, enhancing the guest experience significantly.
However, it's clear that not all interactions have been positive. There are mentions of unfriendly, unmotivated and even rude behavior from certain staff members. Issues such as staff appearing overwhelmed or unprofessional and poor service particularly at checkout, have been reported. Some guests noted that language barriers and lack of responsiveness could be improved upon. Despite these mixed experiences, the majority of reviews still appreciate the overall hospitality and friendliness of the hotel staff.
Wi-Fi
However, there are several areas where the wifi could improve. Some guests found the wifi signal to be poor or weak with issues of it being patchy or sluggish, especially during peak times. There were instances where the standard WiFi service was slow or not working altogether. In a few cases, guests even described the internet speed as poor and experienced disruptions to the service. While wired internet access has been noted to work as described, the overall wifi experience varied with some guests needing to ask for the password at reception.
Despite these wifi-related issues, the hotel offers other amenities that guests appreciated, such as a complimentary drink at the bar and accommodating staff during breakfast times.
Gym
Parking
Covered parking spaces under the hotel offer additional security and convenience, especially for guests traveling between the hotel and the motorway. The ease of access to the parking facilities is another frequently mentioned benefit with many guests finding it straightforward to use multiple parking spots without any additional fees.
While there are occasional mentions of inconveniences, such as a crowded garage entrance or a lack of parking, the overall sentiment remains positive with an abundance of free and convenient parking spaces available onsite. This makes a stay at the hotel particularly appealing for those driving to Amsterdam.
Family
Most of the reviews highlight the child-friendly environment and the convenient location near the subway, which facilitates family trips within the city. Some guests particularly appreciated the available baby cots and kid-friendly offerings like fristi. Additionally, the hotel includes family rooms with separate spaces, ensuring privacy and comfort for parents and children alike.
While feedback is predominantly positive, some mentions suggest that there could be room for improvement, such as the need for a dedicated children's menu and ensuring all family rooms meet cleanliness standards consistently. Despite a few less favorable mentions, the overall sentiment leans towards the hotel being an ideal spot for family stays, recommended for its accommodating environment and spacious, well-equipped rooms tailored to the needs of families.
3 Star
The staff is noted for their efforts to be accommodating, though there are reports of understaffing, particularly visible during breakfast times when there were long queues and complaints about basic services. While the cleanliness and maintenance were consistent with a three-star rating, improvements were suggested, especially in room cleaning where only the beds were made.
The cozy reception area and bar provide a welcoming atmosphere. Despite lacking luxury services and amenities, guests find it to be a convenient and budget-friendly choice that meets the expectations one might have for a three-star establishment. Overall, it provides a moderate quality experience that balances affordability with basic comfort and functionality.
No, Bastion Hotel Amsterdam Amstel doesn't have any pool.
No, a spa isn't available at Bastion Hotel Amsterdam Amstel.
No, Bastion Hotel Amsterdam Amstel doesn't allow dogs.
Yes, parking facilities are available at Bastion Hotel Amsterdam Amstel.
Yes, Bastion Hotel Amsterdam Amstel has a gym.
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