Lilac Hotel - Amman

Amman 31.99067000, 35.87001100 , 146, Wasfi At-tall Street, Amman (Show on Map)


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Summary of reviewsLilac Hotel in Amman receives widespread acclaim from guests, primarily for its excellent location, cleanliness, and the exceptional hospitality provided by its staff. Situated in a vibrant neighborhood with easy access to supermarkets, pharmacies, restaurants, and cafes, the hotel offers a convenient and serene retreat within the bustling city. Guests also highlight the hotel's cleanliness, with many describing it as spotless and on par with five-star standards. The well-maintained rooms and common areas contribute significantly to a sense of well-being during their stay.

The hotel's staff consistently receives praise for their friendliness, professionalism, and willingness to assist. Staff members, including notable figures like Mr. Qussai Saqer and Mohammad, are commended for their dedication to guest satisfaction, making interactions pleasant and seamless. The reception and breakfast teams, in particular, are noted for their warm and helpful demeanor.

The room accommodations are another area of strength for Lilac Hotel, with guests appreciating the modern design and spacious, well-furnished interiors. The rooms are frequently noted for their comfort, with amenities such as large TVs and generous desks enhancing the guest experience. Comfort extends to the sleeping arrangements, with many guests noting the beds as particularly comfortable, ensuring restful nights.

The breakfast offerings receive mixed reviews, with many finding them diverse and delicious, while some guests expressed a desire for more variety. Nevertheless, the courteous staff and respectful buffet chef contribute positively to the breakfast experience.

However, the hotel faces challenges with parking, as the limited and narrow spaces often lead to a less-than-ideal experience for guests. Despite this, the overall positive sentiment towards the hotel's location, cleanliness, comfort, and exceptional staff makes Lilac Hotel a preferred choice for travelers seeking a comfortable and convenient stay in Amman.
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4-Star Hotel
Located on Wasfi At-Tall Street, this hotel provides a convenient location and comfortable accommodations. It offers standard amenities expected of a 4-star hotel.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Parking

Accessible Hotel

Room Types
Deluxe King Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Deluxe Junior Suite This suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Deluxe Family Suite Providing free toiletries, this family room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned family room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 4 beds.

Standard King Room Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.

Guest Reviews
Location
Lilac Hotel in Amman is frequently praised for its prime and central location, offering guests convenient access to various parts of the city. It is situated close to key amenities, including supermarkets, pharmacies, and shopping centers, all within a vibrant and secure neighborhood. Visitors appreciate the hotel's proximity to Al-Madina Street, which is lined with a diverse selection of restaurants and cafes, providing ample dining options within walking distance. Additionally, the hotel is described as clean and quiet, offering a serene retreat amidst its bustling surroundings. While not immediately adjacent to historic sites like the citadel, the hotel's location allows for easy travel to different city areas, ensuring a delightful stay with many conveniences at one's doorstep.

Breakfast
Lilac Hotel in Amman offers a varied and generally well-received breakfast experience, although guest opinions on its range and quality vary. Many guests appreciated the excellent location and found the breakfast to be diverse and delicious, catering to a range of tastes with a welcoming and courteous staff enhancing the experience. The presence of a respectful and helpful breakfast buffet chef is a notable highlight. However, some reviews note limitations in choice, with certain guests desiring more extensive options and pointing out occasional issues such as the absence of desserts or fruits and lukewarm hot beverages. Despite these criticisms, the breakfast maintains a good standing overall, with several guests describing it as wonderful and very good, contributing positively to their stay.

Rooms
At Lilac Hotel in Amman, guests consistently praise the rooms for their impressive cleanliness and modern design. Many reviews highlight the comfort and quality of the accommodations, with mention of spacious and well-furnished environments. Some rooms feature beautiful decor, large TVs, and generous desks, contributing to a welcoming atmosphere ideal for travelers seeking relaxation. The cleanliness of both rooms and bathrooms receives frequent commendation, with guests appreciating the well-maintained facilities. While the hotel provides a good-sized desk, power outlets, and ample bedding, some guests note areas for improvement, such as the occasional lack of amenities like toothbrushes and towel hooks in the bathrooms. Overall, the Lilac Hotel delivers a comfortable and quiet stay with beautifully designed, clean rooms at a reasonable price, despite minor drawbacks related to older furniture and noise from the beds.

Beds
Lilac Hotel in Amman seems to have made a strong impression with its comfortable beds. Many guests consistently mention the comfort of the beds, which are ideal for a restful night's sleep. With descriptions like comfortable beds and very comfortable double beds, it's clear that the hotel provides a satisfying sleeping experience for most visitors. However, a few reviews suggest that some beds are small or that two separate mattresses are used instead of a single large mattress, which some find less than ideal. Despite this, the general sentiment leans towards comfort, with visitors appreciating the clean, modern furniture as part of their stay.

Cleanliness
Lilac Hotel in Amman is consistently praised for its extraordinary level of cleanliness, which stands out prominently in guest reviews. Many describe the hotel as spotless and commend it for maintaining a high standard of hygiene comparable to five-star establishments. Guests frequently mention the neat and tidy state of both rooms and common areas, contributing to an overall sense of well-being during their stay. The dedicated cleaning staff receive special recognition for their efforts in keeping the hotel pristine.

Visitors appreciate not only the immaculate environment but also the well-maintained facilities that give the impression of everything being new. The hotel's excellent location further complements the clean surroundings, making it a convenient choice for travelers. The high level of cleanliness is complemented by courteous and attentive staff, who enhance the guest experience with their professionalism and friendliness. While there's a rare mention of less satisfactory cleanliness, the overwhelming majority of reviews highlight Lilac Hotel as a beautifully clean and well-serviced establishment, deserving of its reputation.

Staff
Visitors to Lilac Hotel in Amman can expect an exceptional level of hospitality from its staff, marked by friendliness, helpfulness, and professionalism. The personnel, ranging from the receptionists to the breakfast team, are celebrated for their polite and warm interactions, making the check-in and check-out processes a breeze. Specific commendations highlight the professionalism and speed exhibited by key staff members, such as Mr. Qussai Saqer and Mohammad at reception, who go out of their way to ensure guest comfort. The welcoming nature of the employees is consistent throughout the hotel, providing guests with valuable advice on local dining options and other services. The management of staff is noted as exemplary, and the overall cooperative spirit contributes significantly to a seamless and enjoyable stay.

Parking
The parking situation at Lilac Hotel in Amman poses several challenges for guests. Although there is a designated parking lot for the hotel, the number of available spaces is limited and often found to be narrow, which means it can be quite difficult to find a spot. This issue is compounded by the hotel's location near a busy street, making the quest for parking even more daunting and exhaustive. The availability of parking is consistently reported as insufficient, with spaces frequently crowded or almost nonexistent. Consequently, guests often face difficulty in parking their cars, finding the overall parking experience at the hotel to be less than ideal.


No, Lilac Hotel - Amman doesn't have any pool.

No, a spa isn't available at Lilac Hotel - Amman.

No, Lilac Hotel - Amman doesn't allow dogs.

Yes, parking facilities are available at Lilac Hotel - Amman.

No, Lilac Hotel - Amman doesn't have a gym.

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