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Summary of reviewsMotel 6-Amherst, NY - Buffalo garners a range of feedback with particular commendations for its strategic location. Guests frequently praise its proximity to key venues like the University at Buffalo, shopping centers, dining options and expressways, making it highly convenient for both leisure and essential visits. The clean rooms, helpful staff and reasonable rates enhance its appeal and some guests have even reported room upgrades at no additional cost.
The rooms themselves are notably spacious and newly renovated. Guests generally appreciate the cleanliness and comfort, although some have encountered issues with firm and squeaky beds, a lack of decor making the rooms feel somewhat institutional and occasional problems like hair on bed sheets, unpleasant odors and broken fixtures. Despite these occasional drawbacks, the positive attributes often outweigh the negatives, especially given the hotel's advantageous location.
Cleanliness at Motel 6-Amherst, while varied in reviews, generally receives praise for many rooms being neat, comfortable and accommodating. However, inconsistencies exist with reports of sticky floors, hair in several locations and occasional pests. Despite these concerns, the friendly and helpful staff contribute significantly to a positive experience, swiftly addressing guest needs such as extra towels and tending to specific requests.
The staff is frequently described as friendly, accommodating and respectful. Guests particularly appreciate the exceptional service provided by the night staff and front desk personnel. Nevertheless, a few reviews mention less favorable interactions, including rude behavior and disputes over parking, which slightly mar the overall positive impression.
Opinions on the beds vary widely with some guests finding them comfortable and others critiquing them for being firm, squeaky or poorly maintained. Issues include old mattresses causing discomfort and beds looking improperly remade. Yet, for some, the beds are sufficiently comfortable for a satisfactory night's sleep.
In summary, Motel 6-Amherst, NY - Buffalo stands out mainly for its prime location, reasonable rates and courteous staff. While there are areas for improvement—particularly in consistency of cleanliness and bed comfort—many guests find that the positives, especially the convenience of the location and the helpfulness of the staff, contribute to an overall pleasant stay. Show more
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Dog Friendly Hotel
Motel 6 is known for being a pet-friendly hotel chain, making it a reliable choice.
Hotel with Parking
Room Types
Standard Queen Room - Non-SmokingThis room features a seating area and a work desk.
Queen Room - Disability Access - Non-SmokingThis room features a seating area and a work desk.
Queen Room with Two Queen Beds - Non-SmokingThis room features a seating area and a work desk.
Queen Room with Two Queen Beds - Disability Access - Non-SmokingThis room features a seating area and a work desk.
Deluxe Queen Room - Non-SmokingThis double room offers air conditioning and a TV with cable channels. The unit has 1 bed.
Deluxe Queen Room with Two Queen BedsThis quadruple room offers air conditioning and a TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen BedsThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
Queen Room with Two Queen Beds - Disability AccessThis quadruple room features air conditioning and a TV with cable channels. The unit has 2 beds.
Deluxe Queen Room with Two Queen Beds - Non-SmokingThis quadruple room provides air conditioning and a TV with cable channels. The unit offers 2 beds.
Queen Room - Non-SmokingThis double room features air conditioning and a TV with cable channels. The unit has 1 bed.
Guest Reviews
5.9
Rated
Location
Motel 6 in Amherst, NY - Buffalo consistently receives positive feedback for its location. Many guests highlight its convenience, noting that it is situated close to key venues and amenities such as the University at Buffalo, shopping centers, dining options and expressways. The locale is appreciated for its accessibility to both leisurely activities and essential destinations, making travel and explorations straightforward. Additionally, the hotel is recognized for providing clean rooms and reasonable rates, which further enhance its appeal for visitors. The staff also garners compliments for their helpfulness with some guests benefiting from room upgrades at no additional cost. Overall, Motel 6's location is repeatedly described as a particularly advantageous aspect for guests' various needs and plans.
Rooms
Motel 6 in Amherst, NY - Buffalo offers spacious and newly renovated rooms that many guests appreciated for their size and cleanliness. The rooms generally maintain a comfortable environment, although some found the beds a bit firm and squeaky. Visitors also noted a lack of decor, making the rooms feel somewhat institutional. While many rooms were reported to be clean and tidy, there were mentions of cleanliness inconsistencies, particularly in the bathrooms. Several reviews pointed out issues such as hair on bed sheets, unpleasant odors, sticky floors and broken fixtures like the AC and toilet.
The hotel’s furniture is sparse and amenities like microwaves and refrigerators are notably absent, which some might find inconvenient. Despite these issues, the hotel's location was praised, contributing positively to the overall experience.
Beds
Reviews of the beds at Motel 6-Amherst, NY - Buffalo indicate a significant range in guest experiences with comfort levels varying widely. While some visitors found the beds to be comfortable and adequately fulfilling, others were less satisfied, reporting issues such as old, squeaky mattresses and covers. A recurrent point of dissatisfaction includes mattresses being too firm, leaving guests with backaches or feeling the springs due to their age. Instances of beds looking poorly remade after prior use and sheets with hairs were also noted. On the positive side, a few guests appreciated the softness of the beds, though this was not a universally shared sentiment. Overall, while some guests found the beds served their purpose, others saw room for improvement in terms of comfort and maintenance.
Cleanliness
Located conveniently near Buffalo, the Motel 6 in Amherst, NY offers a range of experiences when it comes to cleanliness with guest opinions varying widely. On the positive side, many guests noted that their rooms were clean, comfortable and neat with some even highlighting the rooms as cleaner and larger than most places. One guest appreciated how clean and accommodating their room was and another found the property overall to be cozy and clean with a solid sense of convenience to Niagara Falls.
However, there are some significant inconsistencies in cleanliness mentioned. Guests have reported several cleanliness issues, including floors feeling wet, hair in various locations like the bathroom and even instances of ants and bugs. Some felt the place looked dirty or unkempt upon arrival with one noting stains and holes in the bedding and another mentioning a sticky floor.
Despite these mixed reviews, the friendly and helpful staff received praise for ensuring guest requests were met, such as providing extra towels and toilet paper. Many also found the hotel to be reasonably priced compared to other accommodations in the area.
Overall, while the cleanliness at Motel 6 might not be consistently reliable, for those who encounter a well-maintained room, the mix of affordability and helpful service can make it an attractive option for travelers.
Staff
At Motel 6-Amherst, NY - Buffalo, the staff generally leaves a positive impression on guests. Many reviewers highlight the friendliness and helpfulness of the staff, describing them as pleasant, accommodating and respectful. Specific mentions include the second shift gentleman and the night staff who garnered praise for their exceptional service and willingness to assist. The front desk personnel also received kudos for their politeness and courtesy with several guests expressing gratitude for the kind and patient approach of the team, even in challenging situations.
However, not all experiences were positive. Some guests noted interactions with staff that were less than ideal, including instances of rudeness and unhelpfulness, particularly from certain desk clerks. There were also reports of staff arguing with occupants over parking issues, which detracted from the otherwise positive ambiance.
Overall, the staff's friendliness and willingness to go out of their way for guests were recurring themes, contributing to a generally pleasant stay for many visitors at Motel 6-Amherst, NY - Buffalo.
No, Motel 6-Amherst, NY - Buffalo doesn't have any pool.
No, a spa isn't available at Motel 6-Amherst, NY - Buffalo.
Yes, Motel 6-Amherst, NY - Buffalo welcomes dogs.
Yes, parking facilities are available at Motel 6-Amherst, NY - Buffalo.
No, Motel 6-Amherst, NY - Buffalo doesn't have a gym.