Pluma Hotel Cidade
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Summary of reviewsPluma Hotel Cidade is a well-regarded choice among travelers, particularly for its strategic location and welcoming atmosphere. It is ideally situated near major highways, providing easy access to Americana and surrounding areas, making it a convenient option for those attending local events. Guests appreciate the tranquil environment despite its proximity to urban amenities, along with the added convenience of free parking.
The hotel's breakfast receives positive remarks for its variety and quality, offering a solid start to the day with options ranging from fruits and breads to juices. Attentive staff and timely service contribute to a pleasant dining experience. Although some variety in offerings is desired, the overall satisfaction remains high.
Rooms are generally noted for being spacious and comfortable, with effective air conditioning and satisfactory cleanliness. However, there are mixed reviews regarding ventilation and some maintenance issues, particularly in older rooms. Daily cleaning receives commendations, and while bathrooms are cited as areas needing improvement due to cleanliness issues, the hotel's staff is praised for their politeness and service, which enhances the overall guest experience.
Parking is convenient, offering clean, covered spaces, though shared use can occasionally limit availability. Pleasant interactions with the courteous and helpful staff are consistently highlighted, leaving a lasting impression and encouraging recommendations from past guests.
While there are concerns regarding the comfort of beds, which some guests found hard and noisy, the friendliness and service quality of the staff, alongside the location and breakfast, make Pluma Hotel Cidade an overall positive experience for visitors seeking a cost-effective stay.
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The hotel's breakfast receives positive remarks for its variety and quality, offering a solid start to the day with options ranging from fruits and breads to juices. Attentive staff and timely service contribute to a pleasant dining experience. Although some variety in offerings is desired, the overall satisfaction remains high.
Rooms are generally noted for being spacious and comfortable, with effective air conditioning and satisfactory cleanliness. However, there are mixed reviews regarding ventilation and some maintenance issues, particularly in older rooms. Daily cleaning receives commendations, and while bathrooms are cited as areas needing improvement due to cleanliness issues, the hotel's staff is praised for their politeness and service, which enhances the overall guest experience.
Parking is convenient, offering clean, covered spaces, though shared use can occasionally limit availability. Pleasant interactions with the courteous and helpful staff are consistently highlighted, leaving a lasting impression and encouraging recommendations from past guests.
While there are concerns regarding the comfort of beds, which some guests found hard and noisy, the friendliness and service quality of the staff, alongside the location and breakfast, make Pluma Hotel Cidade an overall positive experience for visitors seeking a cost-effective stay.
Hotel with Parking
The hotel offers free on-site parking, including a garage. This feature provides added security and protection for vehicles, contributing to a more convenient experience.
Hotel for Honeymoon
Family Friendly Hotel
3-Star Hotel
Guest Reviews
Pluma Hotel Cidade boasts a highly favorable location that resonates well with its guests, combining accessibility and tranquility with strategic positioning. The hotel's proximity to major highways is frequently praised, providing easy and hassle-free entry into Americana and nearby cities. This feature is particularly beneficial for visitors attending events, with multiple establishments such as the Americana rodeo and exhibition park conveniently nearby. Travelers find the area both quiet and peaceful, offering a restful retreat despite its closeness to urban amenities and shopping options. With an excellent cost-effectiveness and welcoming service, Pluma Hotel Cidade's well-located setting complements its clean and comfortable environment. The presence of free parking further enhances the convenience for guests driving into the region. Overall, the hotel's exemplary placement makes it an attractive choice for those seeking accessible yet serene accommodation in the vicinity.
Pluma Hotel Cidade is consistently praised for its breakfast offerings by guests. Visitors frequently comment on the great variety and quality of options available, ranging from fruits, breads, and cookies to a selection of refreshing juices. The breakfast is noted for being tasty and well-served, with many guests describing it as very good or even wonderful. Attentive staff contribute to a pleasant dining experience, ensuring that everything is served fresh and on time, which adds to the overall appeal of the hotel’s morning meal service. Despite some guests mentioning the simplicity of the breakfast, it remains satisfying and reliable, providing all the essentials for a good start to the day. However, a few reviewers have noted that there could be more choices, and several pointed out issues with product replenishment, but these do not seem to overshadow the generally positive reception. Positioned conveniently for easy access, Pluma Hotel Cidade combines its comfortable accommodation with a solid breakfast experience, making it a reliable choice for travelers seeking both comfort and a hearty start to their day.
The rooms at Pluma Hotel Cidade are often described as spacious and comfortable, with many guests appreciating the size and cleanliness of their accommodations. The beds are generally comfortable, providing a good night's rest, and the air conditioning works well, ensuring a pleasant stay. Despite its proximity to a busy avenue and highway, the noise from outside seems not to disturb most visitors. However, some rooms unfortunately suffer from insufficient ventilation and maintenance issues, such as musty smells, dust mites, and occasionally unclean sheets and blankets. There is a mix of newer, well-equipped rooms alongside older ones that might need some attention, especially regarding cleanliness and facilities like electric sockets. Nonetheless, the hotel's daily cleaning service receives positive remarks, and the helpfulness of the staff adds to the overall experience. Although some guests pointed out small bathrooms and limited outlets, others found the room amenities to meet their needs well, making Pluma Hotel a reasonable option for travelers considering its cost-effectiveness.
Pluma Hotel Cidade offers a mix of experiences when it comes to the comfort of its beds, as highlighted by guest reviews. Some visitors were pleased with the comfortable beds, praising them as the highlight of their stay. However, many reviews pointed to concerns with the quality and comfort of the mattresses and pillows. Several guests described the beds as being very hard and noisy, with mattresses that are old and reminiscent of hospital beds, which some found unpleasantly wobbly. There were also mentions of unpleasant smells from the blankets. It seems that while a few guests found comfort in the accommodations, many experienced discomfort due to outdated and less-than-ideal bedding conditions.
Pluma Hotel Cidade presents a mixed bag of experiences when it comes to cleanliness, based on guest reviews. The positive highlights include some guests praising the cleanliness of rooms, characterizing them as very clean and organized, with tidy accommodations and fresh, odorless sheets. Other positive notes mention a commendable cleanliness in certain areas and a breakfast that is fresh and tasty, contributing to a pleasant start to the day.
However, many reviews emphasize areas needing improvement. The bathrooms appear to be a significant area of concern, with mentions of unsatisfactory cleaning, mold on the walls, mildew between tiles, and a persistent sewer smell. Furniture and floors are noted to require better maintenance. Issues such as dusty environments, possibly exacerbated by drought conditions, further detract from the overall impression. Additionally, the hotel's cleanliness issues extend to public areas like the parking lot, which is reported to have dirt.
These reviews suggest that while the hotel has strengths, particularly in some rooms’ cleanliness and breakfast offerings, considerable attention is needed to improve bathroom conditions, general maintenance, and public spaces to enhance the overall guest experience.
Pluma Hotel Cidade is a standout choice for travelers who value exceptional service and attentive hospitality. The staff at the hotel consistently receive glowing commendations for their politeness and eagerness to help guests. From the moment of check-in, interactions with the hotel employees are marked by friendliness and professionalism, creating a welcoming atmosphere that guests appreciate. The attentiveness of the staff ensures that rooms are kept immaculate and that any guest needs are promptly addressed. The level of courtesy displayed is frequently described as unique and memorable, significantly enhancing the overall hotel experience. Many guests leave with high recommendations, noting that the courteous and dedicated service of the staff is a defining feature of their stay, paired with a tasty breakfast that leaves a lasting impression. Choosing Pluma Hotel Cidade appears to be a decision confidently endorsed by those who have experienced the warm hospitality it offers.
Pluma Hotel Cidade provides several parking options, ensuring convenience for its guests. The parking lot is noted for its cleanliness and offers covered spaces, which are conveniently located near the rooms. Guests appreciate the provision of free parking, highlighting its accessibility. However, parking is shared, which occasionally leads to the absence of available spots. While the valet service is available, it operates only until 9 PM, requiring guests to leave their car keys at the reception. Some guests suggest that cars be identified with room numbers for better organization. Despite minor issues like delays in garage opening and occasional dustiness attributed to local drought conditions, it remains a practical feature for those traveling by car.
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Location
Breakfast
Rooms
Beds
Cleanliness
However, many reviews emphasize areas needing improvement. The bathrooms appear to be a significant area of concern, with mentions of unsatisfactory cleaning, mold on the walls, mildew between tiles, and a persistent sewer smell. Furniture and floors are noted to require better maintenance. Issues such as dusty environments, possibly exacerbated by drought conditions, further detract from the overall impression. Additionally, the hotel's cleanliness issues extend to public areas like the parking lot, which is reported to have dirt.
These reviews suggest that while the hotel has strengths, particularly in some rooms’ cleanliness and breakfast offerings, considerable attention is needed to improve bathroom conditions, general maintenance, and public spaces to enhance the overall guest experience.
Staff
Parking
No, Pluma Hotel Cidade doesn't have any pool.
No, a spa isn't available at Pluma Hotel Cidade.
No, Pluma Hotel Cidade doesn't allow dogs.
Yes, parking facilities are available at Pluma Hotel Cidade.
No, Pluma Hotel Cidade doesn't have a gym.
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