Mercure Kangaroo Island Lodge

American River -35.77616100, 137.77659100 , Lot 201-216 Scenic Drive, American River (Show on Map)
7.9
Good


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Summary of reviewsMercure Kangaroo Island Lodge is highly praised by guests for its serene location on the shores of American River, offering breathtaking views and a peaceful retreat for those looking to explore Kangaroo Island's natural beauty. The lodge is conveniently positioned for accessing attractions and is celebrated for its friendly and professional staff, who consistently enhance the guest experience with their hospitality.

The hotel's onsite restaurant receives accolades for its delicious dinners, which prominently feature local produce and fresh flavors. Guests enjoy the scenic dining room atmosphere and commend the restaurant staff for their attentive service. Although breakfast options have received mixed reviews, many guests still appreciate the quality and taste of the meals offered, with the service helping to elevate the overall dining experience.

Accommodations at the lodge are comfortable and spacious, with rooms offering stunning views of the bay. Cleanliness is a standout feature, as the hotel maintains high standards across all areas, despite some comments on the need for modern updates. The lodge's tranquil setting and large, well-appointed rooms, equipped with modern bathrooms and thoughtful amenities, create a relaxing and hassle-free stay.

The staff is consistently recognized for their friendly and attentive service, contributing to the lodge's warm and inviting atmosphere. While the pool area is noted for its beautiful lagoon view, some maintenance issues have been reported. Nevertheless, guests enjoy the opportunity to relax outdoors.

Beds at Mercure Kangaroo Island Lodge are described as exceptionally comfortable, often highlighted as a significant contributor to a restful experience. Overall, the lodge emerges as an appealing choice for those seeking a combination of comfort, scenic beauty, and excellent service on Kangaroo Island.
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Luxury Hotel

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  


Business Hotel

Hotel with Tennis Courts

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Deluxe Studio Waterview Enjoy panoramic views of Eastern Cove in this spacious room. Its features include rammed earth walls in ochre tones, a king size bed, LCD TV, iPod docking station, reverse cycle air-conditioning, microwave, toaster, kettle, Nespresso coffee machine, bar fridge and ensuite bathroom. Please note that there is no capacity for additional guests.

Superior Queen Poolview Situated overlooking the pool and views of the bay beyond, this modern refurbished room features a queen size bed, reverse cycle air-conditioning, LCD TV, tea and coffee making and an ensuite bathroom.

Superior King Bayview Offering gorgeous bay views from the private balcony or patio, this room features air conditioning, an ensuite bathroom, a flat-screen TV and a seating area.

Triple Room with Pool View Featuring free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned triple room features a flat-screen TV with satellite channels, a tea and coffee maker, a seating area, a wardrobe as well as garden views. The unit has 2 beds.

King Studio In the well-equipped kitchenette, guests will find a refrigerator, kitchenware, a tea and coffee maker and a toaster. This air-conditioned studio is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with sea views. The unit has 1 bed.

Guest Reviews
7.9
Good
Location
Nestled on the serene shores of American River, Mercure Kangaroo Island Lodge boasts an enviable location that beautifully captures the tranquility of its surroundings. Guests consistently praise its idyllic setting, perfect for bird watching and offering fantastic views of the bay. This hotel offers not just a peaceful retreat but is also conveniently situated for exploring the eastern part of Kangaroo Island, with good access to major attractions and day trips to local sites.

The lodge's setting provides both quiet solitude and a lovely backdrop for leisurely walks and enjoying the natural beauty of the area. Those visiting can look forward to a remarkable experience enhanced by incredibly friendly and professional staff, who receive regular commendations for their hospitality. Although dining options outside the hotel are limited due to the remote nature of the location, the excellent onsite restaurant compensates with exceptional meals.

For visitors in search of a centrally located haven that combines breathtaking scenery with easy access to the island's landmarks, Mercure Kangaroo Island Lodge emerges as a top contender, offering an engaging blend of comfort, convenience, and natural wonder.

Breakfast
The breakfast experience at Mercure Kangaroo Island Lodge garnered mixed reviews, with a tilt towards the positive. Guests frequently praised the breakfast for being excellent, delicious, and abundant, highlighting standout options like very tasty scrambled eggs and sensational meals. Several travelers appreciated the inclusion of breakfast in their rate, finding it a delightful and satisfying way to start the day.

However, the breakfast service did not come without its criticisms. Some guests found the breakfast choices to be limited and were disappointed by the lack of a buffet option, noting that everything was a la carte only. The pricing was a common point of contention, with several reviews describing it as outrageously expensive or overpriced, particularly when considering the limited selection.

Despite these critiques, the restaurant staff's friendliness and exceptional service were consistently acknowledged, further enhancing the dining experience. While the breakfast offering may not have been universally lauded, many guests still enjoyed their meals, appreciating the quality and taste. For those prioritizing food experiences, planning a stay with a shorter duration might provide a better opportunity to fully appreciate what the Mercure Kangaroo Island Lodge has to offer.

Dinner
Mercure Kangaroo Island Lodge offers an impressive dining experience that consistently receives high praise from guests. The restaurant's dinners are frequently described as delicious, with many noting the quality and taste of the food as excellent. The dining room, with its scenic views, adds to the delightful atmosphere, enhancing the overall dining experience. Guests appreciate the use of local island produce in meals, highlighting the freshness and unique flavors. The bar and restaurant environments are fantastic, providing a comfortable setting for diners. Staff receive accolades for their friendliness and accommodating nature, contributing to an enjoyable atmosphere. Although some note the meals can be pricey, the generally generous portions and high quality make it worthwhile. The varied menu offers a good selection of dishes that cater to different tastes, ensuring a satisfying meal at Reflections Restaurant. Overall, the culinary offerings at the lodge make it a great choice for a memorable dining experience on Kangaroo Island.

Rooms
Nestled in the picturesque heart of Kangaroo Island, Mercure Kangaroo Island Lodge offers a hospitable retreat with spacious, clean, and comfortable rooms that are perfect for a relaxing getaway. Many guests rave about the breathtaking views of the bay, with most rooms boasting balconies or patios that overlook the serene waters. The staff is frequently described as friendly, attentive, and professional, enhancing the welcoming atmosphere of this charming lodge.

Guests appreciate the thoughtful amenities, such as wheelchair access and complimentary items, which add an extra touch of convenience to their stay. The lodge itself seamlessly integrates into its natural bushland surroundings, creating a tranquil escape that feels both remote and refreshing. Rooms are consistently noted for their large size and modern, clean bathrooms, ensuring a pleasant and hassle-free experience for visitors.

While some have commented on the slightly outdated decor of certain rooms, the overall comfort and cleanliness seem to outweigh these minor concerns. The lodge's prime location and stunning natural setting, coupled with its well-appointed accommodations and delightful dining options, make it an appealing choice for anyone looking to explore the beauty and serenity of Kangaroo Island.

Beds
Travelers visiting Mercure Kangaroo Island Lodge will find themselves resting on exceptionally comfortable beds. Guests consistently praise the high level of comfort, highlighting spacious, big, and impeccably clean beds. Many reviews note the complimentary offerings of wine and chips provided by friendly staff, enhancing the welcoming atmosphere. The beds and pillows receive particular acclaim, being described as some of the best hotel beds ever, adding to the restful experience at this lodge. Whether seeking a large or a cozy bed, visitors express high satisfaction and comfort during their stays, making the lodge a preferred choice for relaxation.

Cleanliness
Nestled in a prime location with a lovely view of the bay, the Mercure Kangaroo Island Lodge earns widespread praise for its impeccable cleanliness. Guests consistently highlight the spotless nature of the hotel, noting that the rooms are not only clean but also comfortable and spacious. The beds, in particular, are frequently described as clean and comfortable, ensuring a restful stay.

While the overall environment is tidy and well-maintained, some guests have pointed out that the accommodations feel dated and in need of renovation. Despite this, the cleanliness of the rooms is often emphasized, with many reviews describing them as exceptionally clean and well-appointed.

Amenities like the bathrooms and lobby areas also meet high standards of cleanliness, contributing to the overall inviting atmosphere of the hotel. The staff receives kudos for being friendly and helpful, enhancing the experience with efficient check-in and check-out processes.

Although some minor areas, such as the pool, might benefit from a bit of refreshing, the hotel as a whole impresses guests with its dedication to maintaining a clean and comfortable environment, making it a pleasant place to stay while exploring the scenic surroundings.

Staff
Mercure Kangaroo Island Lodge receives widespread acclaim for its outstanding staff, consistently described as friendly, helpful, and attentive. Guests frequently mention the exceptional service provided by the hotel team, with many highlighting the accommodating and personable nature of the employees. The management's influence is notable, with the leadership's excellence trickling down to all levels of staff, ensuring a seamless and pleasant experience for visitors. Reviews commend the staff's cooperative and understanding demeanor, emphasizing their willingness to go above and beyond to meet guests' needs. From the reception to other areas, the personnel demonstrate professionalism and warmth, creating an inviting atmosphere that continually impresses those who stay at the lodge. Overall, the staff's commitment to service is a defining feature of the guest experience at Mercure Kangaroo Island Lodge.

Pool
The Mercure Kangaroo Island Lodge offers a pool experience that is a bit mixed in appeal but does have its highlights. Guests frequently commend the stunning view of the lagoon and the pleasing aesthetics of the pool area, making it a delightful spot to enjoy sunny afternoons. The spacious saltwater pool, when well-maintained, is noted as being clean and enjoyable, adding a pleasant dimension to the stay.

However, the pool itself appears to need some attention, as several guests have mentioned issues with cleanliness and maintenance. At times, the water has been reported as being uncomfortably salty and even devoid of water, which can affect the enjoyment factor significantly. Despite these issues, the opportunity to sit outside near the pool and appreciate the surrounding views often adds a positive element to the overall experience at the lodge. While the potential for a great pool experience exists, it is clear that consistent upkeep and renovation could enhance guest satisfaction further.


Yes, Mercure Kangaroo Island Lodge has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

No, a spa isn't available at Mercure Kangaroo Island Lodge.

No, Mercure Kangaroo Island Lodge doesn't allow dogs.

No, parking facilities aren't available at Mercure Kangaroo Island Lodge.

No, Mercure Kangaroo Island Lodge doesn't have a gym.

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