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Summary of reviewsHotel Amenal offers a strategic and convenient location for travelers, especially those on the Camino de Santiago pilgrimage. Positioned directly on the Camino path and near Santiago de Compostela Airport, it provides easy accessibility for pilgrims, making it a popular choice for both arrival and departure points. While the surrounding area may have limited services, the spacious, clean, and modern facilities compensate for the isolation, making it an ideal stop for many.
The hotel dining experiences, including breakfast and dinner, receive mixed reviews. Breakfast is praised for its variety and quality, often highlighted by excellent service, though some guests experience overcrowding and organizational issues. Dinner offers freshly prepared meals and friendly staff, though inconsistencies in food quality and limited service hours are noted. Despite these concerns, many guests find both meals enjoyable and reasonably priced.
Rooms at Hotel Amenal are generally appreciated for their cleanliness and comfort. They are spacious, bright, and inviting, although some guests encounter issues with temperature control, noise, and outdated bathroom decor. The property's cleanliness is consistently mentioned as a positive aspect, though occasional issues with bed linens have been reported.
The exceptional staff at Hotel Amenal consistently impresses guests with their warmth, attentiveness, and dedication. Their friendly nature and exemplary conduct significantly enhance the overall hotel experience. Despite occasional staff shortages, team members excel in maintaining a positive atmosphere, with particular mention of Alicia and Unai for their outstanding service.
While the bedding situation is less favorable, with mattresses and pillows needing updates for improved comfort, the excellent soundproofing provides a peaceful environment. Addressing the bedding concerns could greatly refine the guest experience at Hotel Amenal, adding to its charm and ensuring a more restful stay.
Overall, Hotel Amenal presents a predominantly positive experience for travelers, offering clean, comfortable accommodations enhanced by its strategic location and supported by a dedicated team, making it a preferred choice for pilgrims and visitors in the area. Show more
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Categories
Family Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
Small Hotel
Room Types
Double or Twin RoomThis room features a plasma TV, free Wi-Fi and a private bathroom with a bath and free toiletries.
Guest Reviews
7.0
Good
Location
Hotel Amenal offers an ideal location for travelers, particularly those embarking on the Camino de Santiago pilgrimage. The hotel is conveniently situated directly on the Camino path, making it an excellent choice for pilgrims looking to avoid any detours. Its proximity to both the Camino and Santiago de Compostela Airport enhances its appeal, allowing for a seamless transition whether arriving or departing from the area. The location is not only perfect for an overnight stay but also strategically positioned for those completing their walk or setting off for the next day's journey. While some guests note the hotel's isolated setting with limited nearby services, the overall convenience for Camino walkers is frequently praised. The hotel's facilities are described as spacious, new, and clean, contributing positively to the overall experience. With private parking available, Hotel Amenal continues to meet the expectations of those trekking along this historic route.
Breakfast
Hotel Amenal offers a breakfast experience that varies greatly in reception among guests. Many laud the breakfast for being very good with multiple options, highlighting the quality of the meals served. A standout feature is the professional service, with special mention of an employee of Sevillian origin who seems to elevate the dining experience. Moreover, breakfast and dinner both receive high praise from certain visitors, underscoring the potential for very enjoyable meals.
However, some issues have been pointed out, such as chaotic arrangements and overcrowding, with tables designed for two having to accommodate more than twenty people. This can lead to a less than ideal start to the day for those eager to get on with their activities. While some guests have expressed dissatisfaction with the quality and organization of the breakfast, it remains clear that for others, the offerings hit the mark.
Dinner
Hotel Amenal presents a dining experience that elicits mixed reflections from its guests. The restaurant boasts commendable features such as freshly prepared meals and a dedication to tasteful culinary offerings. Patrons frequently highlight the food at the restaurant as very good, often pointing out the tasty nature of their meals. The staff also garners praise for their friendliness, adding to the dining experience. With reasonable pricing cited by some, the restaurant appears to cater to budget-conscious travelers.
However, concerns persist regarding consistency in food quality. Instances of undercooked pork and dishes like beef being described as unsatisfactory suggest that the kitchen occasionally misses the mark. Limited food variety, occasional pre-prepared dishes, and limited service hours for weary travelers add to the challenges. Additionally, while some feel the prices are fair, others consider the restaurant expensive. Overall, while Hotel Amenal succeeds in some areas, it has room for improvement to consistently meet guest expectations.
Rooms
Hotel Amenal offers a variety of room experiences that guests find predominantly positive in terms of cleanliness and comfort. Many guests have appreciated the spaciousness and modern feel of the accommodations, noting the rooms are generally clean and comfortable. The rooms are often described as large, bright, and very nice, providing a generally inviting atmosphere that caters well to a traveler’s needs.
However, there are some drawbacks that guests have pointed out. A few reviews indicate issues with temperature control, where rooms were either too hot or too cold, and sometimes the noise from the busy road outside prevents leaving the windows open for ventilation. Additionally, some guests have commented on the outdated state of the bathrooms and flat pillows, requiring a bit of inventiveness for comfort.
Despite these occasional shortcomings, the majority of guests appreciate the cleanliness and functional aspects of the rooms, along with the additional feature of a bathtub in some rooms. While there are areas for improvement, such as refreshing older room decor and addressing maintenance issues, Hotel Amenal generally provides a satisfactory stay with many guests expressing satisfaction with their accommodations.
Beds
Nestled in a somewhat remote location compared to what's shown on digital maps, Hotel Amenal could benefit from addressing a few concerns regarding its bedding situation. The reviews consistently mention that the mattresses are past their prime, often described as sinking and uncomfortable. Multiple guests noticed that the pillows were quite flat, requiring additional support for a comfortable night's rest. Additionally, some beds appear to be smaller and older, with weary springs and a wobbly feel, suggesting they are due for an update. On a brighter note, the hotel offers excellent soundproofing, creating a serene environment despite other potential disturbances. Improving the beds could significantly enhance the guest experience at this charming establishment.
Cleanliness
Nestled in a rural setting, Hotel Amenal offers clean, comfortable accommodations that maintain a commendable price-quality ratio. Guests frequently mention the cleanliness of the rooms, highlighting them as basic yet comfortable, with recent refurbishments in some bathrooms adding to the fresh feel. The hotel restaurant has drawn positive feedback, with the majority praising the tastiness of the food and the friendliness of the staff. However, it's worth noting that experiences have been somewhat inconsistent, as some guests reported issues with the cleanliness of bed linens and the surroundings. While the hotel itself maintains a clean property, the rural location means there is limited activity nearby. With some room for improvement in housekeeping, the hotel provides a generally pleasant stay for those seeking a clean and efficient place to rest.
Staff
Hotel Amenal consistently receives high praise for its warm and accommodating staff. Guests frequently note the friendliness and excellence of the team, highlighting their attentive nature and dedication to ensuring a pleasant stay. Alicia, in particular, is recognized for her hard work and efforts to keep guests happy. The kindness of the staff often complements the enjoyable dining experience at the hotel's restaurant, where the waiter earns accolades for outstanding service. Despite challenges such as occasional staff shortages and visible fatigue from catering to pilgrims, team members like Unai, who doubles as a waiter-receptionist, go above and beyond to please customers. The staff's helpfulness and exemplary conduct are significant contributors to the positive atmosphere of the hotel. Despite certain moments of confusion or stress, the focus on friendly service remains a central theme that guests appreciate.
No, Hotel Amenal doesn't have any pool.
No, a spa isn't available at Hotel Amenal.
No, Hotel Amenal doesn't allow dogs.
Yes, parking facilities are available at Hotel Amenal.