Hotel Evergreen enjoys abundant praise for its serene and picturesque location on the shore of Lake Amara, offering tranquil and stunning views. The hotel's proximity to Bucharest makes it a perfect spot for a peaceful getaway without being too far from the city, allowing guests to relax in beautiful natural surroundings with excellent value for the price. The ambiance is further enhanced by postcard-like scenery with swans on the lake and sunsets viewed from the terrace, creating a serene escape full of natural beauty.
Breakfast at the hotel has received mixed feedback but includes a varied and diverse buffet that many find rich and satisfying. A notable chef ensures some dishes exceed expectations, although organizational issues and inconsistent freshness and maintenance have been noted. Overall, the breakfast experience is seen as satisfactory by many guests, despite some shortcomings.
Dinner at the hotel's restaurant garners mixed reviews with numerous compliments on the very tasty and ample portions of lunch and dinner courses. However, criticisms focus on inflated prices, a basic menu, inconsistent service and the use of frozen food. Early closing hours and unavailable menu items also detract from the overall experience for some guests.
Guest rooms at
Hotel Evergreen largely receive positive feedback for their spaciousness, cleanliness and comfort. Rooms on the lower floors are highly favored for their size and ventilation, while some attic rooms have been called cramped with poor ventilation and low ceilings. Cleanliness is generally commended, although a few instances of insufficient attention to detail were noted, particularly in bathrooms.
The staff at the hotel are mostly praised for their friendliness and helpfulness, especially at the reception. Specific staff members like Gigi and Mariana have been singled out for their exceptional service. However, a few reports mention unmotivated or exhausted staff and inconsistent restaurant service, suggesting occasional discrepancies in quality.
The hotel’s pool facilities are well-regarded, particularly the clean and large outdoor pools set against the lakeside. Despite occasional overcrowding and a need for better maintenance during busy periods, guests find the pools a lovely feature for both adults and children.
Parking at
Hotel Evergreen is highly praised for its convenience and security with ample space and onsite security providing peace of mind for guests traveling by car. Additionally, the comfortable beds with quality bedding contribute significantly to the overall comfort and satisfaction of the stay.
While the hotel is officially classified as a four-star venue, some guests feel that the facilities and service fall short of this rating, suggesting a need for improvements to meet the expected standards.
In summary,
Hotel Evergreen offers a tranquil, picturesque getaway near Bucharest with commendable amenities and service, though certain areas could benefit from enhanced consistency and attention to detail.