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Summary of reviewsMicrotel Inn & Suites Cheyenne is strategically located near the interstate and key attractions, making it an ideal choice for travelers seeking convenience and accessibility. Close to a variety of restaurants and Cheyenne Frontier Days events, it offers a quiet neighborhood for a peaceful stay, while also being pet-friendly. Although parking and soundproofing present minor issues, the clean rooms and welcoming staff enhance the overall experience.
The breakfast service is notably praised, with guests enjoying a range of options including hot items like scrambled eggs and sausage, alongside continental offerings such as muffins and yogurt. The breakfast area is consistently clean and efficient, with early opening hours to cater to all guests. Friendly and attentive staff further enhance the dining experience.
Rooms at the hotel receive commendation for their cleanliness and comfort, with guests appreciating the cozy and well-decorated spaces. Comfortable beds and essential amenities like microwaves and mini-fridges add to the positive experience, while the staff are frequently highlighted for their friendly and helpful demeanor. The hotel is undergoing renovations, so some guests have noted issues like outdated rooms and maintenance problems, but the positive feedback generally outweighs these concerns.
Guests hold the staff in high regard, often describing them as friendly, professional, and accommodating. Standout service from individuals like Calvin, Michelle, Cody, and James contributes to a smooth and welcoming experience from check-in to check-out. The general manager also receives praise for excellent customer service.
The hotel offers ample parking facilities, providing convenience and security for guests. Most reviews suggest a positive parking experience, making it easy to explore the surrounding attractions.
Bedding is another highlight, with numerous guests lauding the comfort and cleanliness of the beds, contributing to quality sleep. Though there are some mentions of less comfortable beds, the majority of reviews emphasize the overall comfort of the accommodations.
For business travelers, Microtel Inn & Suites Cheyenne is a reliable choice, offering a quick check-in process and helpful service. Despite occasional Wi-Fi issues, the clean, well-kept facilities, and vibrant location enhance the business travel experience.
Pet owners find the hotel particularly accommodating, with pet-friendly rooms close to exits for convenient dog walks, and thoughtful touches like dog treats at the front desk. While some pet-designated rooms could benefit from enhanced cleanliness, the overall pet-friendly environment is appreciated.
In summary, Microtel Inn & Suites Cheyenne provides a comfortable and welcoming stay, with great service, cleanliness, and convenience making it a dependable choice for travelers.
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