Red Lion Hotel Cheyenne offers a blend of positive and mixed reviews across various categories. The hotel's location is highly praised for its convenience, nestled just minutes from downtown and easily accessible from the highway and interstate. It is particularly lauded for its proximity to eating facilities, fairgrounds and pet-friendly spaces, making it ideal for both leisure and event-goers.
The breakfast at the hotel generally receives favorable comments with guests appreciating the variety and quality of the food. Highlights include a delicious hot buffet with options like chicken fried steak, along with the friendly and attentive staff. Despite occasional complaints about cold and sparse offerings, the breakfast experience is widely regarded as positive.
Rooms at the hotel receive mixed reviews. On one hand, guests find them spacious, clean and comfortable with cozy beds. On the other hand, many noted the need for renovation, citing dated furniture, stained carpets and issues like musty odors and poor soundproofing. The lack of certain amenities such as fridges and microwaves in some rooms was also a point of contention.
Cleanliness of the hotel shows a disparity in guest experiences. While many applaud the tidy rooms and clean common areas, others have raised significant concerns about dirty rooms, soiled carpets and unpleasant odors. This suggests inconsistent cleaning standards throughout the hotel.
The hotel staff consistently receives high praise for their friendliness, efficiency and helpfulness. Guests warmly commend the front desk team, room aides and dining staff for their polite and accommodating demeanor, which significantly enhances the overall guest experience.
The beds, similar to the rooms, have mixed feedback. Many guests find the beds comfortable and conducive to a good night's sleep, while others report issues like sagging, hard mattresses and noisy old spring beds.
The pet-friendly nature of the
Red Lion Hotel Cheyenne is a notable highlight. Pet owners appreciate the designated dog floor, spacious areas for walking dogs and the overall accommodating atmosphere. The hotel's pet policies and dog-friendly amenities help create a welcoming environment for guests traveling with pets.
Overall, the
Red Lion Hotel Cheyenne stands out for its prime location, friendly staff and pet-friendly facilities. While there are areas that require improvement, particularly with room updates and consistency in cleanliness, the hotel offers a generally positive experience for its guests.