Hotel Untertor by Maier - Self-Check-in

Altstatten 47.37744700, 9.54097200 , 13 Engelgasse (Show on Map)
7.8
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Untertor by Maier - Self-Check-in is highly praised for its exceptional location right in the heart of the charming town of Altstätten. Its central placement provides convenient access to local restaurants, attractions and amenities, coupled with a peaceful and quiet atmosphere. The hotel's strategic position in the old town enhances its charm, offering scenic views and a pleasant environment. Additionally, it boasts excellent public transport connections, making it a prime choice for travelers looking to explore the region comfortably and conveniently.

Guests consistently highlight the outstanding breakfast provided by the hotel. The breakfast buffet features a wide selection of delicious food and drinks, including regional products and fresh fruit, all served in a beautifully decorated and cozy breakfast room. Despite minor issues with the availability of fresh bread rolls or croissants at times, the breakfast stands out as a top-notch feature, ensuring a satisfying start to the day.

The rooms at Hotel Untertor are noted for their cleanliness and functional layout. Many guests find the rooms cozy and inviting with renovations adding to the fresh and practical living space. While the top-floor room is particularly suitable for families due to its spaciousness, some guests find the other rooms to be on the smaller side. Despite occasional noise and ventilation issues, the overall impression is positive with clean and simple setups meeting the basic needs of travelers.

Cleanliness is a standout feature of the hotel with guests frequently praising the immaculate condition of the rooms and common areas. The cleaning service is described as great and efficient, ensuring a spotless environment and comfortable accommodations throughout the stay.

The hotel's 24-hour self check-in process receives high marks for its ease and efficiency. Although direct contact with the staff is minimal, guests appreciate the prompt and effective support provided over the phone. Those who interact with the staff find them friendly and attentive, enhancing the overall experience.

Determined to offer convenience and comfort, Hotel Untertor provides a cozy and spacious environment suitable for families. The well-conceived self-service concept adds to the guests' enjoyment, making the hotel an appealing choice for family stays despite some sparse amenities.

Lastly, the quality of the beds is frequently noted as a positive aspect with many guests praising the comfort of the mattresses and fluffy pillows. While a few issues are reported regarding bed stability and mattress wear, the general consensus is that the bedding adds to the overall comfort and satisfaction of the stay.

In summary, Hotel Untertor by Maier - Self-Check-in is highly regarded for its prime location, exceptional breakfast, cleanliness and comfortable rooms, making it an excellent choice for travelers looking to explore Altstätten comfortably and conveniently.
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Room Types
Multi-Bed Room Standard Featuring free toiletries, this dormitory room includes a private bathroom with a bath or a shower and a hairdryer. The dormitory room features a coffee machine and heating. The unit has 5 beds.

Single Room Standard Offering free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. This single room has a coffee machine, heating and a flat-screen TV. The unit has 1 bed.

Double or Twin Room Standard Offering free toiletries, this twin room includes a private bathroom with a bath or a shower and a hairdryer. This twin room features a coffee machine, heating and a flat-screen TV. The unit offers 2 beds.

Double Room Standard Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This double room features a coffee machine, heating and a flat-screen TV. The unit offers 2 beds.

Junior Suite Standard The suite features 1 bedroom and 1 bathroom with a bath or a shower and free toiletries. This suite has a coffee machine, heating and a flat-screen TV. The unit offers 3 beds.

Guest Reviews
7.8
Good
Location
Hotel Untertor by Maier - Self-Check-in boasts an exceptional location, making it a prime choice for travelers visiting the beautiful town of Altstätten. Nestled right in the heart of the town, it offers convenient access to everything the area has to offer. Guests appreciate its central placement, as it allows quick and easy access to nearby restaurants, attractions and other local amenities. Despite being centrally positioned, the hotel maintains a quiet atmosphere, ensuring a peaceful stay. Its location in the old town adds to its charm, providing scenic views and a pleasant environment. With excellent public transport connections and everything in close proximity, Hotel Untertor combines value, service and amenities, making it an excellent choice for anyone looking to explore the region comfortably and conveniently.

Breakfast
Hotel Untertor by Maier - Self-Check-in offers breakfast that consistently garners positive feedback from guests. The breakfast is described as very good, delicious and exceeding expectations. It features a varied and self-service buffet with a wide selection of food and drinks, including regional products and fresh fruit. Guests particularly enjoy the cozy and beautifully decorated breakfast room, which also houses unique regional children's books. The breakfast includes both simple and abundant options, such as strong coffee, yogurt and fresh fruits. Despite the lack of fresh bread rolls or croissants sometimes, the overall quality of the breakfast, including highly praised croissants, stands out. The breakfast area is noted for its cleanliness and coziness and though it operates on a self-service basis without staff present, guests appreciate the well-thought-out setup. Overall, the breakfast at Hotel Untertor is highlighted as a top-notch feature, perfect for kicking off the day with a satisfying meal.

Rooms
Hotel Untertor by Maier - Self-Check-in offers rooms that are repeatedly noted for their cleanliness and functional layout. Many guests find the rooms cozy and inviting with descriptions highlighting a friendly and comfy atmosphere. Renovations are apparent in some areas, providing a fresh and practical living space. The top-floor room with five beds, is spacious and particularly suitable for families, offering a comfortable stay.

However, multiple reviews emphasize the small size of many rooms. While some guests find the compact quarters sufficient and just right for their needs, others perceive them as too tiny, even questioning the accuracy of the size descriptions provided by the hotel. Noise can occasionally be an issue and a lack of window ventilation in some bathrooms leads to stuffiness.

Despite these concerns, the overall impression of the rooms is positive with clean and simple setups that meet the basic needs of travelers. The consistent cleanliness and warm atmosphere appear to be the hotel's strong points in ensuring a pleasant stay.

Beds
Guests of 'Hotel Untertor by Maier - Self-Check-in' frequently highlight the comfort of the beds as a positive aspect of their stay. The beds are often described as comfortable with several reviewers specifically mentioning very comfortable and good mattresses. Additionally, the pillows receive praise for being fluffy, adding to the overall comfort. However, some guests note issues such as unstable beds and worn-out mattresses. While many rooms feature comfortable bedding, the experience can vary with a few guests finding the beds uncomfortable due to overly soft mattresses or stability concerns. Despite these occasional issues, the general consensus leans towards a positive perception of the bed quality in the hotel.

Cleanliness
Hotel Untertor by Maier - Self-Check-in boasts an exceptional standard of cleanliness, as frequently highlighted by guests. Feedback often praises the very clean rooms and the overall immaculate condition of the hotel. Visitors consistently commend the well-maintained and comfortable accommodations, noting that the cleanliness is excellent and on point. The cleaning service is described as great and efficient, ensuring that every corner of the hotel remains spotless. Despite a single less favorable remark, the overwhelming majority emphasize the hotel's incredible cleanliness, from common areas to individual rooms and bathrooms. This consistent positive feedback positions Hotel Untertor as a top choice for travelers prioritizing a clean and cozy environment in their stay.

Staff
Hotel Untertor offers a highly convenient 24-hour self check-in process that guests find very easy and efficient to use. While there is minimal direct contact with staff, the support over the phone is prompt and effective, quickly resolving any problems or questions. Though personal interaction is rare, those who did encounter staff found them to be friendly, supportive and attentive.

The hotel boasts a great location in Altstätten within a unique historic building that guests appreciate. Rooms are described as incredibly clean and equipped with everything one could wish for, including very comfortable beds. The overall ease of organizing and booking a stay adds to the hotel's appeal. Even without traditional reception and on-site staff, the concept of Hotel Untertor impresses with its blend of convenience and friendly service.

Family
Hotel Untertor, a family-run, 24-hour self-check-in hotel, offers a comfortably cozy environment perfect for families. Despite being a three-star establishment, it provides spacious accommodations, making it ideal for a family of four. Guests appreciate the convenience of the self-service concept, which adds to their overall enjoyment and satisfaction. Although some describe the amenities as sparse, the hotel’s comfortable and large rooms compensate, ensuring a pleasant stay.


No, Hotel Untertor by Maier - Self-Check-in doesn't have any pool.

No, a spa isn't available at Hotel Untertor by Maier - Self-Check-in.

Yes, Hotel Untertor by Maier - Self-Check-in welcomes dogs.

No, parking facilities aren't available at Hotel Untertor by Maier - Self-Check-in.

No, Hotel Untertor by Maier - Self-Check-in doesn't have a gym.

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