Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa
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Summary of reviewsVila Gale Collection Alter Real - Resort Equestre, Conference & Spa is a serene sanctuary nestled in the picturesque and tranquil Alentejo countryside, offering a unique retreat for those seeking peace, relaxation and a touch of nature. Situated within the famous Alter Real stud farm, the resort presents an exceptional experience for horse lovers and seamlessly integrates with its rural setting. Guests can enjoy breathtaking landscapes rich in history and culture, alongside a variety of activities particularly suited for families with children.
The overall ambiance is enhanced by the well-maintained facilities and the resort's multiple indoor and outdoor pools ensure convenience and diverse leisure options. However, better signage and improved access roads could further enhance the guest experience.
The breakfast experience is predominantly positive with guests praising the extensive and high-quality offerings although there is room for improvement regarding variety and buffet maintenance. Dinner reviews are mixed; while some guests commend the friendly atmosphere and certain delicious menu items, there's a call for more variety, especially in the buffet.
Guests find the rooms spacious, clean and thematically decorated to complement the peaceful surroundings, though some issues such as poor lighting, maintenance problems and privacy concerns are noted. Cleanliness is generally impeccable across rooms and common areas, despite occasional lapses.
The resort staff are consistently highlighted for their friendliness, attentiveness and professionalism, significantly enhancing the overall guest experience. Minor critiques regarding reception staff consistency do not overshadow the overwhelming positive feedback.
The spa is a standout feature, offering a luxurious and tranquil retreat with an impressive range of facilities and excellent service. The gym, while appreciated for its offerings, receives mixed reviews due to maintenance issues.
The pool facilities are frequently praised for their quality and inviting atmosphere, creating a serene environment for relaxation. However, the parking facilities receive mixed feedback with comments on the challenging access road despite the convenience of free parking and EV charging options.
In summary, Vila Gale Collection Alter Real combines natural beauty, a peaceful environment and high-quality facilities, making it a compelling choice for those looking to unwind and enjoy an equestrian-themed escape in the countryside.
Categories
The overall ambiance is enhanced by the well-maintained facilities and the resort's multiple indoor and outdoor pools ensure convenience and diverse leisure options. However, better signage and improved access roads could further enhance the guest experience.
The breakfast experience is predominantly positive with guests praising the extensive and high-quality offerings although there is room for improvement regarding variety and buffet maintenance. Dinner reviews are mixed; while some guests commend the friendly atmosphere and certain delicious menu items, there's a call for more variety, especially in the buffet.
Guests find the rooms spacious, clean and thematically decorated to complement the peaceful surroundings, though some issues such as poor lighting, maintenance problems and privacy concerns are noted. Cleanliness is generally impeccable across rooms and common areas, despite occasional lapses.
The resort staff are consistently highlighted for their friendliness, attentiveness and professionalism, significantly enhancing the overall guest experience. Minor critiques regarding reception staff consistency do not overshadow the overwhelming positive feedback.
The spa is a standout feature, offering a luxurious and tranquil retreat with an impressive range of facilities and excellent service. The gym, while appreciated for its offerings, receives mixed reviews due to maintenance issues.
The pool facilities are frequently praised for their quality and inviting atmosphere, creating a serene environment for relaxation. However, the parking facilities receive mixed feedback with comments on the challenging access road despite the convenience of free parking and EV charging options.
In summary, Vila Gale Collection Alter Real combines natural beauty, a peaceful environment and high-quality facilities, making it a compelling choice for those looking to unwind and enjoy an equestrian-themed escape in the countryside.
Hotel for Honeymoon
This resort offers a unique equestrian experience combined with spa facilities. The combination of activities and relaxation makes it a memorable honeymoon destination.
Hotel with Spa
This resort offers a comprehensive spa experience along with equestrian facilities and conference capabilities. It provides a unique blend of relaxation and activities.
Size of the spa facilities: Indoor area: 2500 m2 (26910 ft2)
Spa facilities:
Indoor pool(s)
Heated pool(s)
Private massage and treatment room(s) - Number: 3
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Public bath(s)
Private bath(s)
Relaxation Room(s)
Fitness area
Vichy Shower
Spa facilities opening hours: 09:00 - 20:00
Show more...Family Friendly Hotel
This resort provides a unique equestrian experience, along with conference and spa facilities, making it ideal for families seeking both relaxation and activities. It features swimming pools (including a children's pool), and various amenities to ensure an exciting vacation for every guest.
Romantic Hotel
This resort offers a unique experience with its equestrian theme, providing a memorable and romantic setting for couples. The spa facilities and conference options also add to the luxurious and relaxing atmosphere.
Hotel with Parking
This hotel offers a resort experience with equestrian facilities, conference spaces, and a spa, making it a convenient and luxurious option. Parking is available for guests.
EV charging stations
Hotel with Gym
This hotel provides gym facilities. It also offers a resort experience with equestrian activities.
Hotel with EV Charging Stations
This hotel provides EV charging stations.
4-Star Hotel
This 4-star hotel offers an exceptional range of facilities including 4 swimming pools, a spa, fitness center, and an equestrian theme. Guests highlight the beautiful location, excellent facilities, and friendly staff, making it ideal for relaxation and nature.
Hotel with Outdoor Pool
Located a short distance from Portalegre, this hotel offers an outdoor pool and a spa. The resort also has equestrian facilities, providing a unique and luxurious experience. Guests can enjoy spacious rooms and high-quality service.
Hotel with Indoor Pool
This 4-star hotel features a heated indoor pool within its Satsanga spa, complemented by a sauna, Turkish bath, hydromassage pool, and leisure pools. The indoor pool is available by reservation, ensuring a tranquil experience.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Children's Pool
Hotel with Heated Pool
About Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa
License: 8913
Guest Reviews
Location
The resort boasts a remarkable integration with its rural and equestrian environment, providing guests with an extraordinary experience. The surrounding landscapes are not just breathtaking but also rich in history and culture, further enhanced by the beautiful architecture and well-maintained facilities of the hotel. Guests can enjoy numerous activities, especially those involving children, thanks to the spacious outdoor areas and well-designed amenities.
Despite its remote location, the hotel ensures convenience with its various pools, both indoor and outdoor and easy access to leisure facilities. While the hotel's placement within the vast countryside and near the stud farm offers spectacular natural views, the need for better signage and paved access roads was noted.
In summary, Vila Gale Collection Alter Real offers a fantastic combination of tranquility, natural beauty and equestrian charm, making it a unique retreat away from the hustle and bustle of city life. It’s a place where the peaceful environment, coupled with proximity to horses and stunning landscapes, creates an unforgettable experience for all visitors.
Breakfast
There were, however, some areas with room for improvement. A few guests felt that the breakfast was basic and repetitive with specific complaints about the lack of variety in fruits and sweet options. Some reviews also mentioned issues such as cold buffets, powdered scrambled eggs and occasional lapses like expired yogurts and absence of replenishments during breakfast. Despite these points, the overall sentiment was favorable, highlighting friendly staff, well-maintained facilities and a satisfactory to exceptional breakfast experience.
Dinner
However, several concerns are repeatedly raised. The dinner buffet, in particular, is often described as weak and repetitive with specific grievances about food being almost cold and a lack of variety, including vegetarian or vegan options. The quality seems inconsistent with instances of dishes not being replenished in a timely manner and some items being sold out by later dining hours. The buffet organization could be improved and there's a need for more attention to food preparation and presentation.
While some aspects of the dining experience are commendable, there's a notable call for enhancement in the quality and variety of the dinner buffet. Overall, while there are enjoyable elements, there's room for growth to meet the high standards expected by the guests.
Rooms
However, some issues detract from the overall appeal. Several rooms suffer from poor lighting and maintenance problems, including dampness, mold smells and signs of wear. Privacy can also be a concern, as some windows face passage areas or common balconies, leaving guests feeling exposed. Functional aspects like room size and bathroom layouts often fall short with some guests finding the rooms too small and the bathrooms lacking essentials like doors or being too tiny.
Despite the negatives, the large, clean bathrooms in some rooms and proximity to the pool are appreciated by guests. However, noise from technical installations and nearby music can disturb the tranquility. Overall, the resort holds potential for a pleasant stay, provided they address the maintenance issues and improve the functionality and privacy of the rooms.
Beds
However, there are occasional mentions of discomfort, such as creaky, noisy mattresses and very soft mattresses that were not up to the standard of other Vila Galé properties. Some reviewers noted specific placement issues, like beds being positioned against doors, which affected their overall experience. Despite a few noise complaints about mattress protectors and sheets, the overall sentiment is that the beds are mostly comfortable and conducive to a restful stay. The bedding quality is also positively mentioned, complementing the spaciousness of the rooms.
In summary, while there are a few improvements that could enhance the sleeping comfort, the majority of guests find the beds at Vila Gale Collection Alter Real to be large, comfortable and suitable for a good night’s rest.
Cleanliness
However, the reviews reveal some inconsistencies. While many appreciate the thorough daily cleaning and the cleanliness of the pool, others report issues with specific rooms, from strange odors and mold to more occasional cleanliness lapses such as spider webs and poor ventilation.
The cleaning staff is generally praised for their hard work, yet some guests note that room cleaning can be slow or disorganized and areas like tables by the pool and bird droppings on the building occasionally fall short of the mark.
Despite these sporadic issues, the rooms are often described as clean, comfortable and unique, each featuring different furniture pieces that add to the hotel's charm. The hotel stands out for its friendly staff and excellent facilities, making it a commendable choice for travelers who value cleanliness and comfort in a picturesque setting.
Staff
However, there are occasional comments suggesting room for improvement in terms of consistent friendliness at the reception desk and a need for better staff training. Despite these minor criticisms, the general sentiment towards the staff is overwhelmingly favorable, noting their commitment, dedication and flexibility in addressing guests' needs. The hotel’s ability to foster a warm and welcoming atmosphere is evident through numerous mentions of the employees' friendliness and willingness to assist. The exceptional service and the staff’s attentiveness play a significant role in enhancing the guest experience at this cozy and inviting resort.
Spa
Guests appreciate the range of services available, such as the Turkish bath and numerous sauna options, which enhance the wellness experience. The fitness room and gym add to the appeal for those looking to maintain their exercise routines. While some mention minor issues like low-pressure jets or slightly heated water, the overall feedback is overwhelmingly positive.
Reviewers highlight the spa's excellent service and the friendliness of the staff, which contribute significantly to the pleasant and calming ambiance. The combination of thoughtful decoration, fantastic facilities and scenic views aligns to create a spa environment that's both functional and luxurious.
Moreover, the outdoor space and spa together form a standout feature of the resort, often deemed as one of the best by visitors. The availability of unique experiences like special treats and massages further elevates the comfort and enjoyment of guests.
In conclusion, the Vila Gale Collection Alter Real's spa delivers an exceptional and serene retreat, making it a highly recommended aspect of the entire resort experience.
Gym
Pool
Many guests appreciated the large, beautiful pools, describing them as fantastic, magnificent and inviting. Those seeking relaxation were particularly fond of the calm, tranquil atmosphere surrounding the pool areas, enhanced by a relaxing deck and tranquil garden settings. The outdoor pool area stands out due to its spaciousness, featuring a bar area where visitors can enjoy lunch and dinner beside the pool.
Despite occasional comments about the pool water being cold and minor issues with the indoor pool, the overall feedback is overwhelmingly positive. Families noted the adaptability of the children's pool and the excitement of pools with slides.
Overall, the Vila Gale Collection Alter Real offers excellent swimming facilities, ensuring a pleasant and relaxing poolside experience for its guests, complete with ample amenities to enhance their stay.
Parking
EV charging stations
Family
Families appreciate the opportunity to interact with animals and enjoy various child-based events, which include guided tours, horse auctions and demonstrations that captivate both children and adults. The Kids Club, particularly noted for its friendly staff, hosts nightly activities, further enhancing the hotel’s appeal for younger guests.
Dining also caters to families with breakfast and dinner options suited to all ages, including the best poolside breakfast. The resort’s proximity to horses and the S. Marcos fair adds an extra layer of enjoyment, making it a slice of heaven for horse enthusiasts.
Overall, this family hotel is highly recommended for family vacations, promising relaxation, enjoyment and an array of activities. Families looking for a retreat to rest and forget about work will find this resort to be an excellent choice for a memorable getaway.
4 Star
3 Star
Children's Pool
Heated Pool
Outdoor Pool
Indoor Pool
Honeymoon
Luxury
Guests have noted that the facilities, including a top-tier spa and a magnificent indoor pool, are well-integrated into the resort's luxurious theme. The building, staff and space collectively enhance the premium experience, echoing a commitment to providing excellent luxury services. The resort's entire atmosphere, from the premium quality rooms to the luxurious pool area, reflects a blend of comfort and sophistication, making it an ideal choice for those seeking a high-end vacation.
However, it's noted that some rooms might benefit from additional decoration to match the overall luxurious standards. Despite this, the resort's price range and service quality align well with high-class expectations, ensuring that guests can enjoy a thoroughly luxurious stay.
Romantic
The hotel rooms are described as amazing, charming, cozy and comfortable, adding to the overall romantic and comforting stay for couples. The ambiance is consistently praised as ideal for relaxing and enjoying without disturbance. Celebrations, such as anniversaries, are made special here with one guest noting their 46th wedding anniversary celebration. The sentiment across reviews suggests that guests would definitely return for another romantic retreat.
Yes, Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa. For more information, read the answers to the Spa questionnaire
No, Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa doesn't allow dogs.
Yes, parking facilities are available at Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa.
Yes, Vila Gale Collection Alter Real - Resort Equestre, Conference & Spa has a gym.
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