Holiday Inn Express & Suites Allen Park by IHG
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Summary of reviewsThe Holiday Inn Express & Suites Allen Park by IHG, is highly praised for its outstanding location, exceptional cleanliness and top-notch customer service. It’s ideally situated for visitors, offering convenient access to The Henry Ford Museum, Greenfield Village and the Automotive Hall of Fame, as well as proximity to downtown Detroit and the local airport. The area is quiet and safe with ample parking and easy access to shopping and dining options.
Guests frequently commend the hotel’s cleanliness, often describing it as among the cleanest they have encountered. The modern, well-maintained rooms are noted for their comfort and spaciousness, equipped with necessary amenities like large televisions, fridges and microwaves. The beds are particularly highlighted for their exceptional comfort, often likened to a "sleeping on a cloud" experience. The bathrooms are also praised for their cleanliness and functionality.
The breakfast offerings receive high marks for quality and variety. Guests appreciate the delicious and diverse options ranging from bagels and toast to pancakes, eggs and sausages. The breakfast area is consistently described as clean and pleasant, contributing to a positive morning experience. However, some guests noted a desire for more gluten-free options and occasional functionality issues with breakfast appliances.
The staff at the Holiday Inn Express & Suites Allen Park are frequently lauded for their friendliness and professionalism. Specific employees, such as Sam and Cameron, receive notable praise for their extraordinary service. Staff members are consistently described as helpful, attentive and accommodating, significantly enhancing the overall guest experience.
The indoor pool, featuring an accessibility chair lift, is a popular amenity, especially among families. While the pool can be small and sometimes cold, guests generally enjoy its availability. However, some were disappointed by temporary closures due to COVID-19 restrictions or maintenance issues.
In summary, the Holiday Inn Express & Suites Allen Park stands out for its prime location, impeccable cleanliness, comfortable rooms and exceptional staff service, making it a recommended choice for travelers seeking a pleasant and hassle-free stay.
Categories
Guests frequently commend the hotel’s cleanliness, often describing it as among the cleanest they have encountered. The modern, well-maintained rooms are noted for their comfort and spaciousness, equipped with necessary amenities like large televisions, fridges and microwaves. The beds are particularly highlighted for their exceptional comfort, often likened to a "sleeping on a cloud" experience. The bathrooms are also praised for their cleanliness and functionality.
The breakfast offerings receive high marks for quality and variety. Guests appreciate the delicious and diverse options ranging from bagels and toast to pancakes, eggs and sausages. The breakfast area is consistently described as clean and pleasant, contributing to a positive morning experience. However, some guests noted a desire for more gluten-free options and occasional functionality issues with breakfast appliances.
The staff at the Holiday Inn Express & Suites Allen Park are frequently lauded for their friendliness and professionalism. Specific employees, such as Sam and Cameron, receive notable praise for their extraordinary service. Staff members are consistently described as helpful, attentive and accommodating, significantly enhancing the overall guest experience.
The indoor pool, featuring an accessibility chair lift, is a popular amenity, especially among families. While the pool can be small and sometimes cold, guests generally enjoy its availability. However, some were disappointed by temporary closures due to COVID-19 restrictions or maintenance issues.
In summary, the Holiday Inn Express & Suites Allen Park stands out for its prime location, impeccable cleanliness, comfortable rooms and exceptional staff service, making it a recommended choice for travelers seeking a pleasant and hassle-free stay.
Business Hotel
This hotel provides essential business amenities and comfortable accommodations. Its location offers convenient access to business areas and transportation.
Accessible Hotel
This hotel offers a selection of wheelchair-accessible units, including Standard King Bed Mobility Accessible (Roll-In Shower), Standard King Bed Mobility Accessible (Accessible Tub), and Standard King Bed Accessible Bathtub (Communications) rooms. It also lists Standard King Room with Roll-In Shower - Mobility Access.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The Holiday Inn Express & Suites Allen Park by IHG, enjoys a prime location that guests frequently praise. It's ideally placed for visiting The Henry Ford Museum, Greenfield Village and the Automotive Hall of Fame with just a short drive required to reach these attractions. The hotel is also conveniently accessible from the airport, making it suitable for travelers. Many guests find its proximity to downtown Detroit advantageous, enabling easy exploration of the city and it's perfectly situated for convenient shopping and dining with a large shopping center and numerous restaurants nearby.
Travelers appreciate the quiet, clean environment and friendly staff at the hotel. The spacious rooms are noted as suitable for families and the property offers ample parking, adding to the ease of access. Furthermore, the hotel is well-positioned in a safe area with little traffic, ensuring a peaceful stay. Guests are consistently impressed by the cleanliness of the facilities and the quality of the breakfast, contributing to the overall positive experience at this well-located hotel.
Guests have had predominantly positive experiences with the breakfast at Holiday Inn Express & Suites Allen Park. Many reviews highlight the quality and variety of the breakfast offerings, describing it as wonderful, delicious and diverse with lots of options, from bagels and toast to pancakes, eggs and sausages. The breakfast area is frequently noted to be clean and well-stocked and the atmosphere is generally praised for being pleasant.
Several reviewers assert that the breakfast is among the best they have experienced at a Holiday Inn Express with some calling it amazing or outstanding. The breakfast buffet is described as abundant and sufficient to cater to various tastes, making mornings enjoyable for families, even those with picky eaters.
Although most feedback is favorable, there are occasional criticisms. Some guests noted a lack of gluten-free options, while others mentioned that the breakfast selection could use more variety and occasionally felt lacking. A few guests had issues with the pancake machine being broken or commented on the breakfast closing slightly early. Despite these critiques, the majority consensus is that the breakfast significantly contributes to a pleasant stay, complemented by friendly and attentive staff.
The rooms at Holiday Inn Express & Suites Allen Park boast comfort and cleanliness, receiving numerous commendations for their immaculate and modern interiors. Guests frequently describe the rooms as bright, spacious and well-equipped with all necessary comforts, including large televisions, fridges and microwaves. The beds are consistently highlighted for their exceptional comfort with one guest likening the experience to sleeping on a cloud.
The bathrooms are praised as clean and functional, adding to the overall positive impression of the accommodations. The hotel’s ambiance is quiet, enhancing the comfort level further. Facilities are noted for their cleanliness and availability, supported by a friendly and helpful staff that contributes to a welcoming atmosphere.
While the majority of the reviews are positive, some noted occasional lapses in cleanliness, such as stained carpets and an unclean bathroom shower, but these are exceptions rather than the norm.
In conclusion, this hotel offers a reliable, comfortable stay with commendable amenities and a friendly staff, making it a recommended choice for travelers looking for a pleasant and hassle-free lodging experience.
At the Holiday Inn Express & Suites Allen Park by IHG, guests consistently praise the comfort of the beds. Descriptions highlight super comfortable mattresses and pillows with many finding the beds amazing and very soft. The rooms are noted for their great size and comfort, contributing to an overall restful stay. Some guests mentioned a preference for pillow-top mattresses, but overwhelmingly, the beds are deemed very comfortable. Additionally, the hotel offers a clean and quiet atmosphere, complemented by a large variety of breakfast options.
Located conveniently in Allen Park, the Holiday Inn Express & Suites stands out for its exceptional cleanliness and welcoming atmosphere. Guests frequently highlight the spotless condition of the hotel with many noting it as likely the cleanest they have ever experienced. The entire facility, from the main lobby to the individual rooms, is consistently described as meticulously clean and well-maintained.
The rooms themselves are not only clean but also described as comfortable, modern and well-designed. Rating highly on comfort, the spacious accommodations and quality of breakfast offerings have exceeded guest expectations. Friendly and helpful staff, noted for their positivity and efficiency, contribute greatly to the pleasant experience.
Despite a few isolated remarks about functionality issues in some bathrooms, the overall sentiment remains overwhelmingly positive regarding cleanliness. The hotel's combination of a clean environment, modern amenities and a great location makes it a favored choice for both comfort and convenience.
Visitors to the Holiday Inn Express & Suites Allen Park by IHG, consistently commend the exceptional quality of the staff, highlighting their friendliness and professionalism. The guest services representative, Sam and employee Cameron receive particular praise for their notable contributions. Many guests underscore the team's helpfulness and warmth, frequently using terms such as extraordinary, wonderful and accommodating. A recurring theme is the staff's commitment to going above and beyond, ensuring a welcoming atmosphere where everyone feels valued. The customer service is often described as exceptional with front desk personnel being particularly lauded for their accommodating nature. The recurring positive remarks about the staff confirm their role in enhancing the overall guest experience at this hotel.
The Holiday Inn Express & Suites Allen Park offers an indoor pool, which guests have generally enjoyed. The pool opens until 23:00, making it convenient for a refreshing dip after a day of activities. Families have loved the experience with many kids enjoying frequent swims. The pool includes an accessibility chair lift, ensuring that handicapped guests can also enjoy the water. Despite its amenities, the pool area is noted as small and could benefit from better lighting. One recurring issue is that the pool temperature tends to be on the cold side, which some guests found less comfortable. Additionally, the pool has faced closures, often linked to COVID-19 restrictions or maintenance issues, which has disappointed some visitors. For those who could use it, the pool was a highlight of their stay, contributing greatly to their overall positive experience of the hotel.
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Location
Travelers appreciate the quiet, clean environment and friendly staff at the hotel. The spacious rooms are noted as suitable for families and the property offers ample parking, adding to the ease of access. Furthermore, the hotel is well-positioned in a safe area with little traffic, ensuring a peaceful stay. Guests are consistently impressed by the cleanliness of the facilities and the quality of the breakfast, contributing to the overall positive experience at this well-located hotel.
Breakfast
Several reviewers assert that the breakfast is among the best they have experienced at a Holiday Inn Express with some calling it amazing or outstanding. The breakfast buffet is described as abundant and sufficient to cater to various tastes, making mornings enjoyable for families, even those with picky eaters.
Although most feedback is favorable, there are occasional criticisms. Some guests noted a lack of gluten-free options, while others mentioned that the breakfast selection could use more variety and occasionally felt lacking. A few guests had issues with the pancake machine being broken or commented on the breakfast closing slightly early. Despite these critiques, the majority consensus is that the breakfast significantly contributes to a pleasant stay, complemented by friendly and attentive staff.
Rooms
The bathrooms are praised as clean and functional, adding to the overall positive impression of the accommodations. The hotel’s ambiance is quiet, enhancing the comfort level further. Facilities are noted for their cleanliness and availability, supported by a friendly and helpful staff that contributes to a welcoming atmosphere.
While the majority of the reviews are positive, some noted occasional lapses in cleanliness, such as stained carpets and an unclean bathroom shower, but these are exceptions rather than the norm.
In conclusion, this hotel offers a reliable, comfortable stay with commendable amenities and a friendly staff, making it a recommended choice for travelers looking for a pleasant and hassle-free lodging experience.
Beds
Cleanliness
The rooms themselves are not only clean but also described as comfortable, modern and well-designed. Rating highly on comfort, the spacious accommodations and quality of breakfast offerings have exceeded guest expectations. Friendly and helpful staff, noted for their positivity and efficiency, contribute greatly to the pleasant experience.
Despite a few isolated remarks about functionality issues in some bathrooms, the overall sentiment remains overwhelmingly positive regarding cleanliness. The hotel's combination of a clean environment, modern amenities and a great location makes it a favored choice for both comfort and convenience.
Staff
Pool
Yes, Holiday Inn Express & Suites Allen Park by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Allen Park by IHG.
No, Holiday Inn Express & Suites Allen Park by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Allen Park by IHG.
Yes, Holiday Inn Express & Suites Allen Park by IHG has a gym.
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