4-Star HotelLocated in the heart of Alicante, this hotel offers modern accommodations and a convenient location near shops and restaurants. It features comfortable rooms, a fitness center, and a rooftop terrace, providing a relaxing and enjoyable stay.
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Summary of reviews related to the '4 Star' categoryEurostars Lucentum presents itself as a four-star hotel; however, guest reviews suggest a range of experiences regarding its facilities and services. While some guests praised the hotel for its excellent rooms, cleanliness and European aesthetics, others highlighted discrepancies in the expected standards of a four-star establishment.
The hotel's location and general decor met positive mentions with guests acknowledging it as a comfortable stay with a good price-quality ratio. The selection of breakfast items, including wide varieties of bread, toppings, fruits and cakes, left some guests satisfied.
However, several reviews indicated that the hotel does not fully live up to its four-star rating. Frequent comments pointed out that the elevator service was poor, rooms were lacking in usual four-star accessories and there were instances of missing bathroom items. Additionally, some guests noted that the hotel needed renovation to better meet the category's expectations.
Criticisms also extended to the size of the rooms and the overall service quality, deeming them not up to par for a four-star standard. Some guests expressed disappointment over the absence of a swimming pool, while the breakfast, though adequate, was seen as basic for a hotel of its claimed caliber.
The general sentiment suggests that Eurostars Lucentum offers a decent stay with specific highlights, but also carries room for improvement in several areas to align more closely with the four-star hotel experience that guests anticipate.
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