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Summary of reviewsIbis Hotel Alicante is highly appreciated for its convenient location near Alicante Airport, making it ideal for those with early flights or late arrivals. The hotel's proximity to bus stops provides easy access to the city center and the beach, enhancing its appeal for both business and leisure travelers. The seafront position offers pleasant ocean views, although direct beach access is hindered by a road and train tracks. While the tranquil setting is a plus for many, the need for a car to access amenities and city attractions is noted.
Guests generally enjoy the breakfast at the hotel, appreciating the fresh orange juice, coffee machine and variety of options including bread, pastries, meats, cheeses and yogurt. The breakfast is considered good value for money, despite some minor critiques about the buffet area's organization and the need for more variety. Dinner receives mixed reviews with many guests citing limited menu options and issues with service, although a few positive mentions highlight satisfactory meals and good pizza.
The rooms at Ibis Hotel Alicante are praised for their cleanliness, comfort and modern furnishings. Guests find the rooms spacious with comfortable beds and appreciate the sea view from certain rooms. Daily cleaning service and the provision of fresh linens and towels contribute to a hassle-free stay, though some guests note the absence of drink facilities like kettles or fridges and occasionally cramped bathrooms.
Cleanliness is a standout attribute of the hotel with guests frequently describing the rooms and common areas as spotless and well-maintained. The housekeeping team receives high marks for their diligence and thoroughness, ensuring a consistently clean environment.
Staff at Ibis Hotel Alicante are frequently praised for their friendliness and helpfulness. Positive interactions with reception and cleaning staff are common with many guests highlighting the team's professionalism, efficiency and multilingual abilities. There are occasional mentions of less satisfactory staff encounters, but these are in the minority.
The hotel's WiFi is generally well-regarded with most guests finding it reliable and suitable for streaming and other typical uses, although some mention basic speeds and weak signals during peak hours.
Families staying at the hotel find it a suitable choice, appreciating the family rooms, clean environment and accommodating staff. While some note the lack of connected rooms and occasional noise from children, the overall sentiment remains positive.
Beds at the hotel receive mixed reviews; many guests find them comfortable and conducive to a good night's sleep, while others point out issues with mattress firmness, bed size and occasional noisiness.
Accessibility at Ibis Hotel Alicante is mostly positive with the hotel providing wheelchair-accessible rooms and facilities, ground floor rooms with adapted showers and good connectivity with public transport. However, guests mention occasional issues with the elevator and disabled parking, as well as the hotel's somewhat remote location and small bathroom sizes.
The hotel also caters well to pet owners with many guests appreciating the dog-friendly policies and specific areas designated for pets.
Overall, Ibis Hotel Alicante offers a convenient, clean and comfortable stay with friendly staff, making it a good option for travelers seeking a practical and welcoming environment near Alicante Airport. Some areas, particularly dining and room amenities, could benefit from improvement, but the hotel's positive attributes generally outweigh these minor drawbacks. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly and offers a standard level of comfort and amenities for travelers with pets. It provides a reliable and affordable option.
Cheap Hotel
This hotel offers essential amenities at a competitive price, making it a suitable choice for budget-conscious travellers seeking standard lodging.
Accessible Hotel
Ibis Hotel Alicante provides wheelchair access and facilities for disabled guests. The hotel ensures easy access for wheelchairs throughout its grounds, promoting a comfortable stay for all visitors.
Hotel with EV Charging Stations
Ibis Hotel Alicante features an electric vehicle charging station on site. Free onsite self parking is also available. The hotel is located in the heart of Alicante.
Family Friendly Hotel
Hotel with Parking
EV charging stations
Room Types
Double RoomThis room is decorated with simple wooden furniture and parquet floors. It features a work desk and a satellite TV.
Some rooms offer sea views (upon availability).
Air conditioning or heating is available, depending on the season.
Twin RoomThis room features parquet floors and comes with 2 single beds and a private bathroom. Each room has a satellite TV and a work desk.
Air conditioning or heating are available, depending on the season.
Superior Double RoomThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Superior Double Room with Sea ViewThe double room features a private bathroom equipped with a shower and a hairdryer. The double room provides air conditioning, parquet floors, heating, a flat-screen TV with satellite channels, as well as sea views. The unit offers 1 bed.
Standard Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.
Standard Twin Room with SofaThis air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.
Guest Reviews
7.7
Good
Location
Ibis Hotel Alicante enjoys a location that is lauded for its proximity to Alicante Airport which offers great convenience for travelers with early flights or late arrivals. Guests appreciate the good connectivity with public transport, including bus stops right outside the hotel, making it only 10 to 20 minutes into the city center or to the beach. The seafront position provides pleasant ocean views, although direct beach access is obstructed by a road and train tracks.
The hotel is situated between Alicante city center and the airport, making it an ideal base for exploring the province or for overnight stays. While its location provides a tranquil environment away from the city bustle, it is noted to be somewhat remote with limited immediate amenities. A car is often necessary to access the city and other points of interest easily. The availability of free parking adds to its convenience for those traveling by car.
For business travelers, the hotel’s location is particularly suitable, being close to major routes and offering quiet surroundings for a good night's rest. It is not ideal for those looking to be in the heart of Alicante, as it requires a drive or a bus ride to reach downtown areas, which can take 45 minutes on foot or around €10 by taxi. However, the hotel’s proximity to the airport and the relatively peaceful setting remains its strongest appeal.
Breakfast
Guests generally find the breakfast at Ibis Hotel Alicante to be good with a few standout features noted. The freshly squeezed orange juice and coffee machine are frequently appreciated, as is the overall variety of options such as fresh fruit juice, bread, pastries, meats, cheese and yogurt. Many guests find the breakfast to be a good value for money with several praising it as very complete and delicious. The continental breakfast is especially noted for being fresh, rich and hearty.
However, some guests mention that the breakfast could benefit from more variety and criticize it for being monotonous. The buffet area can get crowded and organization can be lacking with some struggling to find cups and navigate the space. Despite these drawbacks, many guests feel the extensive breakfast offering exceeds expectations for this level of hotel. In terms of service, the staff are noted for their warmth and friendliness, enhancing the overall breakfast experience.
In summary, the breakfast at Ibis Hotel Alicante is well-received for its taste, variety and value, though improvements in selection and buffet management could elevate the experience further.
Dinner
The dinner experience at the Ibis Hotel Alicante receives mixed reviews, but leans heavily towards the negative side. While there are mentions of good pizza and satisfactory evening meals, the overall consensus points to significant room for improvement. Guests frequently note the limited and repetitive menu options, focusing mainly on pizza and pasta, which are often described as of poor or mediocre quality. Additionally, many diners experience frustration due to unavailable menu items and dishes that do not match their descriptions.
Service also appears to be a significant issue with numerous mentions of understaffing, unengaged and unfriendly staff and disorganized operations during dinner hours. Some guests did appreciate the convenience of late dining hours with the restaurant open until 11 PM, but overall found the food expensive for what was offered.
The hotel's restaurant has undergone refurbishment and looks better, yet this improvement in appearance hasn't translated to better dining experiences. Although breakfast receives more positive feedback, guests suggest substantial enhancements are necessary for the dinner service, including better quality food, expanded menu options and improved staff performance to create a more enjoyable dining experience.
Rooms
Located in a serene area, Ibis Hotel Alicante offers a variety of rooms that consistently earn praise for their cleanliness and comfort. Many guests have highlighted the rooms as neat, tidy and well-maintained with spacious layouts and comfortable beds. A standout feature for several visitors is the modern furnishing and décor, contributing to a fresh, contemporary feel. The daily room cleaning service and clean white linens and towels were also appreciated, ensuring a hassle-free stay.
Spaciousness is a key attribute with many guests noting the ample room sizes and functional spaces. Accessible rooms are customized for wheelchair users, adding to the hotel's inclusivity. Additionally, sea view rooms provide a delightful panorama, making the stay even more special. Guests also enjoyed the quiet atmosphere, perfect for a restful night's sleep.
However, there are a few remarks about the lack of drink facilities, such as kettles or fridges, in the rooms. The compact and simple nature of some room designs was pointed out as a minor drawback. Some bathrooms were described as cramped or resembling airplane cabins, though the spacious showers received positive mentions.
Despite occasional criticisms about noise or dated decor, most visitors found the rooms to be comfortable and well-furnished with the larger rooms offering additional convenience and comfort. Ultimately, the Ibis Hotel Alicante provides a blend of modest yet comfortable and modern accommodations ideal for travelers seeking a clean, quiet place to rest.
Beds
The general sentiment towards the beds at Ibis Hotel Alicante reveals a mix of opinions. Many guests appreciated the comfort of the beds with numerous mentions of having a good and restful sleep on "comfortable beds." Words like "comfortable," "nice," "clean," and "good" frequently appeared in relation to the bed quality and comfort. Larger, comfortable beds and the satisfactory bedding conditions were also noted positively.
However, some guests found the mattresses to be a bit hard or too thin, resulting in discomfort. A few reviews cited issues with bed size, describing the beds as "tiny," "small," or "not very wide." Similarly, the extra beds and pillows did not meet all guests' expectations, being labeled as uncomfortable more than once.
A recurring issue brought up was the noisiness of the beds with complaints about beds being "squeaky," "loud," and "noisy." Some guests also mentioned specific issues like bed bugs and broken extra beds, impacting their stay negatively.
While the majority of guests experienced a comfortable night's sleep, others pointed out the need for improvements in mattress quality, bed size and additional bed accommodations to ensure a consistently comfortable experience.
Cleanliness
Guest reviews of 'Ibis Hotel Alicante' predominantly praise the hotel's cleanliness. Many guests found the rooms and common areas consistently clean, describing them with terms like "clinically clean," "spotless," and "impeccably clean." Housekeeping is noted for their daily diligence, ensuring fresh linen and clean towels are provided regularly. Several reviews highlighted the satisfaction with the clean and comfortable accommodations, mentioning the modern and functional design of the rooms and bathrooms. Some, however, pointed out areas for improvement; a few guests noted issues such as dirty curtains, stained carpets, sticky floors and unpleasant smells in hallways. Despite these occasional shortcomings, the overall sentiment underscores a high level of cleanliness and efficient housekeeping, contributing to a positive stay experience.
Staff
During a stay at the Ibis Hotel in Alicante, guests can expect to encounter a team of staff members who are predominantly praised for their friendliness and helpfulness. The reception staff in particular receive high marks for their professional and efficient check-in process with many reviews highlighting their welcoming and polite demeanor. Multilingual abilities among the staff are also noted, which enhances communication for international visitors.
The customer service is consistently described as excellent with attentive staff who meet guests’ needs promptly. The cleaning staff are equally attentive, making sure rooms are properly maintained and always offering assistance. Specific mentions of individual staff members like José hint at personalized and exceptional service.
While the vast majority of reviews emphasize positive interactions, there are occasional comments regarding unfriendly or incompetent staff. These instances are less frequent and repeated phrases describing the staff as very friendly, attentive and polite reflect the general sentiment of high satisfaction among guests.
Overall, the staff at Ibis Hotel Alicante are a key highlight for many visitors, contributing significantly to a pleasant and welcoming atmosphere.
Wi-Fi
The wifi at Ibis Hotel Alicante is generally well-regarded by guests. Many reviews highlight that the wifi is good with phrases like "good wifi" and "WiFi is good" appearing frequently. Several guests had positive experiences, noting that the connection works well and is reliable enough for activities such as streaming, even when using VPNs.
The coverage seems to be comprehensive throughout the hotel with mentions of good WiFi reception everywhere and the wifi working in various areas. For those concerned about speed, there are a few mentions of basic or not very fast connections and some noted weak signals during peak hours. Nevertheless, the majority of reviews suggest that for typical usage, the wifi quality is satisfactory to excellent.
In summary, while there were a few points of dissatisfaction, the overall consensus is that the wifi at Ibis Hotel Alicante is good and should meet most guests' needs.
Family
Ibis Hotel Alicante receives positive remarks for its family-friendly environment, making it an ideal choice for families traveling with kids. The hotel offers various family rooms that guests have found perfect, comfortable and sufficient for their needs with the standard family room being a particular favorite. Families have enjoyed amenities such as free parking, clean rooms, air conditioning and polite staff, which contribute to a convenient and pleasant stay. The location is also noted as good for those with a car, close to the center but not in a congested area.
However, there are a few areas for improvement. Some guests have mentioned the inconvenience of not having connected rooms, especially for families with small children. Additionally, the issue of noise due to running and screaming children on the same floor as business travelers has been highlighted. Despite these minor drawbacks, the overall sentiment towards the hotel remains positive with many guests enjoying their stay and expressing a willingness to return.
The hotel appears to be an excellent choice for short stays of 3-4 days, perfectly tailored for families looking for a clean and welcoming environment. The service provided by the staff receives high praise, enhancing the overall family-friendly atmosphere of the hotel.
Accessible
The Ibis Hotel Alicante receives mixed but predominantly positive feedback regarding its accessibility for guests with disabilities. The hotel provides customized, wheelchair-accessible rooms and facilities, ensuring that those with reduced mobility can use the space comfortably. Ground floor rooms offer adapted showers and the presence of an elevator facilitates easy movement throughout the hotel, aligning well with positive reviews about general accessibility.
The location of the Ibis Hotel Alicante further enhances its suitability for disabled guests. It is easily reachable by car with good connections to public transport, making access to the city center straightforward. The proximity to the airport is an added convenience for travelers. Additionally, free parking and spaces designated for disabled parking contribute to a stress-free arrival and stay.
However, certain aspects require attention. Several guests noted that the elevator was occasionally out of order and that non-badge holders occupied disabled parking bays. The hotel's remote location and the industrial area it resides in might not be appealing to some. Inside the room, some bathrooms have been described as small or prefabricated, which may be uncomfortable for longer stays. Issues such as slow check-in processes, air conditioning malfunction and a lack of breakfast variety also featured in reviews.
Despite some shortcomings, the Ibis Hotel Alicante generally offers a good level of accessibility, accommodating different transportation needs and providing essential facilities for disabled guests.
Dog Friendly
Ibis Hotel Alicante is frequently noted for its dog-friendly policies, allowing guests to bring their pets along for a minimal fee. Many guests appreciate the welcoming attitude towards dogs and pets in general. There are specific pet-welcoming sections and areas suitable for pets, making it convenient for travelers. The hotel’s policy is praised for allowing pets without distinction and they are accepted throughout the premises, including on the terrace. However, pets are not permitted in the breakfast area.
Although the pet-friendly nature of the hotel is appreciated, some reviews mention a lack of pet services despite the extra charge for pets. Additionally, there are comments about the pet fees being relatively high with some guests feeling that the specifics of the fee were not well-communicated. Cleanliness and attentive service extend to guests with pets and several mentioned enjoying their stay with their dogs.
The location's proximity to a dog-friendly beach, just a 20-minute walk away, is a noteworthy advantage for guests traveling with pets. Despite minor inconveniences, like occasional noise from neighboring rooms with dogs, the overall sentiment towards the pet-friendly amenities at Ibis Hotel Alicante remains positive. Guests value the ability to travel with their pets and appreciate the hotel's inclusive policy that allows their furry family members to join the vacation.
No, Ibis Hotel Alicante doesn't have any pool.
No, a spa isn't available at Ibis Hotel Alicante.
Yes, Ibis Hotel Alicante welcomes dogs.
Yes, parking facilities are available at Ibis Hotel Alicante.