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Summary of reviewsThe Country Inn & Suites by Radisson in Crystal Lake, IL, is highly regarded for providing a comfortable and convenient stay for its guests. The hotel’s prime location attracts praise for its accessibility and proximity to dining, shopping, and family-friendly activities, with the added convenience of being near a Metra station. The area is noted for being clean, quiet, and safe, making it ideal for both leisure and business travelers.
Guests commend the complimentary breakfast for its variety, offering both hot and cold options that help start the day on a satisfying note. The usage of real dishes and attentive breakfast staff further enhance the experience.
Accommodations are spacious and well-maintained, contributing to the hotel’s warm and welcoming atmosphere. The rooms are consistently clean, comfortable, and practical, with added conveniences such as sitting areas, refrigerators, and microwaves, making them perfect for both short and extended stays. The focus on cleanliness extends throughout the hotel, from the grounds to the indoor pool and whirlpool, which are appreciated for their upkeep.
One of the hotel's standout features is the exceptional staff, noted for their friendliness, professionalism, and customer-focused service. The efficient front desk and accommodating nature of the team ensure that guests feel welcome and well-cared for, contributing significantly to repeat business.
Families find the hotel particularly appealing, given its spacious accommodations and family-oriented amenities, including a fun pool area and a breakfast buffet catering to diverse tastes. The beds receive mostly positive feedback, with many guests praising their comfort, contributing to a restful stay.
Though there are some minor criticisms, such as the firmness of mattresses or occasional pool maintenance issues, the overall consensus remains largely positive. Guests appreciate the relaxed atmosphere, great value, and thoughtful amenities, making the Country Inn & Suites a reliable choice for those visiting the area.
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