Holiday Inn Express Lisbon Alfragide by IHG
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Summary of reviewsHoliday Inn Express Lisbon Alfragide by IHG, provides a comfortable and inviting experience for various types of travelers with an emphasis on cleanliness, quality breakfast and exceptional staff. While the hotel's location in a commercial and industrial area may be distant from Lisbon's main attractions, it offers advantages such as proximity to the airport, businesses and key sites like Belém, Cascais and Sintra. Public transportation is readily available with bus stops connecting guests to the city center, although the journey may require patience.
The breakfast experience at the hotel frequently garners high praise. Guests highlight the variety and quality, appreciating the fresh fruits, gluten-free and lactose-free options and a selection of breads, pastries and fresh coffee. The buffet is well-organized, clean and presents a pleasant ambiance, even though some noted the need for more hot food and minor crowding issues towards the end of serving hours.
While dinner options receive mixed reviews due to the lack of an extensive on-site dining menu, the friendly and accommodating staff assist with ordering outside food like pizza. The rooms, described as modern, clean and well-equipped, provide a comfortable and cozy environment. However, there are occasional mentions of thin walls and minor maintenance issues. Generally, the comfort of the beds and cleanliness stand out, contributing to a restful stay.
The hotel's commitment to cleanliness is consistently praised with daily housekeeping ensuring spotless rooms and bathrooms. Despite occasional isolated issues, the standard of hygiene remains high, thanks to hardworking housekeeping staff.
The staff, recognized for their friendliness and professionalism, significantly enhance the guest experience. Their helpfulness, attentiveness and ability to communicate in multiple languages, including English and Spanish, are frequently noted with specific employees receiving commendations for exceptional service.
Free WiFi at the hotel offers good connectivity generally, although some guests report weak signals and inconsistent performance in certain rooms. Those traveling by car benefit from various parking options, including affordable underground parking and free street parking nearby. The hotel's provision of free electric vehicle charging stations, albeit with parking fees, is a notable convenience for eco-conscious travelers.
In conclusion, Holiday Inn Express Lisbon Alfragide by IHG, delivers a satisfying three-star experience with remarkable strengths in cleanliness, breakfast quality and attentive staff. It caters well to short stays, business travelers and those seeking a peaceful environment with minor areas for improvement in dining options and WiFi consistency.
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The breakfast experience at the hotel frequently garners high praise. Guests highlight the variety and quality, appreciating the fresh fruits, gluten-free and lactose-free options and a selection of breads, pastries and fresh coffee. The buffet is well-organized, clean and presents a pleasant ambiance, even though some noted the need for more hot food and minor crowding issues towards the end of serving hours.
While dinner options receive mixed reviews due to the lack of an extensive on-site dining menu, the friendly and accommodating staff assist with ordering outside food like pizza. The rooms, described as modern, clean and well-equipped, provide a comfortable and cozy environment. However, there are occasional mentions of thin walls and minor maintenance issues. Generally, the comfort of the beds and cleanliness stand out, contributing to a restful stay.
The hotel's commitment to cleanliness is consistently praised with daily housekeeping ensuring spotless rooms and bathrooms. Despite occasional isolated issues, the standard of hygiene remains high, thanks to hardworking housekeeping staff.
The staff, recognized for their friendliness and professionalism, significantly enhance the guest experience. Their helpfulness, attentiveness and ability to communicate in multiple languages, including English and Spanish, are frequently noted with specific employees receiving commendations for exceptional service.
Free WiFi at the hotel offers good connectivity generally, although some guests report weak signals and inconsistent performance in certain rooms. Those traveling by car benefit from various parking options, including affordable underground parking and free street parking nearby. The hotel's provision of free electric vehicle charging stations, albeit with parking fees, is a notable convenience for eco-conscious travelers.
In conclusion, Holiday Inn Express Lisbon Alfragide by IHG, delivers a satisfying three-star experience with remarkable strengths in cleanliness, breakfast quality and attentive staff. It caters well to short stays, business travelers and those seeking a peaceful environment with minor areas for improvement in dining options and WiFi consistency.
3-Star Hotel
This hotel offers modern, renovated rooms designed for rest. It provides essential amenities such as free WiFi, a 24-hour bar and dining service, and private parking. It is well-suited for both business and leisure travelers.
Hotel with EV Charging Stations
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
About Holiday Inn Express Lisbon Alfragide by IHG
License: 5369
Guest Reviews
Location
Public transportation options are conveniently available with a bus stop right in front of the hotel connecting passengers to key points like Cais do Sodré and the city center, although the journey can take considerable time. For visitors traveling by car, the hotel enjoys easy access to major roads, making it ideal for exploring not just Lisbon, but also nearby areas like Belém, Cascais and Sintra.
The hotel's surroundings can be described as calm and safe, appealing to those seeking a quiet place to rest. It is particularly well-suited for short stays or for guests attending events, such as the NOS ALIVE festival or those needing proximity to local offices or the hospital. There are a few restaurants and commerce services nearby, though choices may be limited at night.
Overall, the Holiday Inn Express Lisbon Alfragide proves to be an excellent choice for certain types of visitors, offering a peaceful environment and convenient road access, balanced against the trade-off of being farther from Lisbon's main attractions.
Breakfast
The organization and quality of food receive praise with guests mentioning the cleanliness and pleasant ambiance of the dining area. The breakfast staff is often noted as first-class, contributing positively to the overall experience. Although there are mentions of the breakfast buffet not being very abundant and some calls for more hot food options, the general sentiment is that the breakfast meets or exceeds expectations for a hotel of this category.
Some reviews noted minor issues, such as the dining space being small and occasionally crowded with limited food options towards the end of the breakfast service. Despite these minor drawbacks, the breakfast continues to be a significant positive aspect of the guests' stay, making it a noteworthy feature of the Holiday Inn Express Lisbon Alfragide.
Dinner
Rooms
Despite the generally positive feedback, some guests have highlighted issues such as thin walls leading to soundproofing concerns and occasional maintenance problems like stained carpets or broken furniture. The bathroom facilities receive mixed reviews with many appreciating their new, well-equipped and spacious nature, while a few mentioned minor issues like mold or small leaks.
Overall, the hotel's rooms cater well to travelers seeking a functional and tidy environment with the added benefits of modern decor and facilities. Minor setbacks like room size variations or limited in-room amenities do arise, but the consistent cleanliness and comfort seem to outweigh these issues for most guests. The presence of free electric car charging and clean, quiet rooms further enhance the stay experience at this property.
Beds
However, not all feedback is positive. Some guests have noted issues such as thin or poorly made mattresses and a lack of availability of double beds with some even pointing out that the additional sofa beds are rather uncomfortable. The hotel's bedding and pillow variety generally meets guest expectations, although there are occasional mentions of uncomfortable pillows and a need for bed renovations.
Overall, despite a few mixed reviews, the Holiday Inn Express Lisbon Alfragide stands out for its focus on bed comfort, making it a reliable choice for those prioritizing a good night's sleep during their stay in Lisbon.
Cleanliness
The facilities themselves are portrayed as clean and organized with the hotel's general cleanliness being exceptional. Specific mentions of the pristine hygiene standards and impeccable room conditions further reinforce the positive feedback. However, there are occasional criticisms, such as isolated instances of missed cleaning or hygiene issues like hair in sinks and dirty carpets. Despite these few issues, the majority of reviews strongly emphasize the hotel's high standards of cleanliness and the comfort it provides to guests. Overall, the combination of clean, tidy rooms and helpful housekeeping staff contributes significantly to the positive experiences of many visitors.
Staff
Language skills among the staff are noted positively with several staff members proficient in English and Spanish, ensuring effective communication with international visitors. Specific mentions of employees like Pablo and Nicole demonstrate personalized and attentive service, further contributing to a pleasant guest experience.
However, there are isolated concerns about the professionalism of some staff members with a few instances of unprofessional behavior and language barriers occasionally mentioned. Despite these minor issues, the overall sentiment remains strongly positive with many guests appreciating the staff's attentiveness, warmth and readiness to assist at all times.
In summary, the staff at Holiday Inn Express Lisbon Alfragide are praised for their friendliness, professionalism and exceptional customer service, making a significant contribution to a pleasing and comfortable stay for guests.
Wi-Fi
Parking
However, some challenges are mentioned regarding the parking experience. The underground garage has been described as having narrow spaces and a tight entrance, which might pose difficulties for larger vehicles. Despite these concerns, the overall feedback on the parking is positive. Available parking spaces are adequate and the pricing is deemed reasonable.
For those who prefer not to use the hotel's parking services, there is also the possibility of free street parking nearby, which has been found to be convenient by some guests. The parking facility, though paid, is efficient and well-maintained, contributing to a satisfactory stay at the hotel.
EV charging stations
The hotel offers the added benefit of free car charging for its customers, although parking fees still apply. Special parking spaces equipped with charging cables dedicated to electric vehicles further emphasize the convenience. Guests have noted that the charging points are located both in the hotel garage and outside the hotel, adding accessible options for different preferences.
Overall, the ease of parking combined with the complimentary electric car charging service has left guests thoroughly satisfied, making it an excellent choice for eco-conscious travelers.
3 Star
Guests commend the breakfast, often highlighting it as a standout feature among three-star hotels. Descriptions range from adequate to hearty and some even consider it one of the best in its class. The hotel offers basic executive accommodation and facilities that are consistent with its rating, making it a practical option for business stays.
However, it should be noted that the amenities are limited with no outdoor terrace for smoking and the restaurant is closed for lunch and dinner. While it provides good value without sacrificing quality, those expecting extensive facilities might find it somewhat lacking.
Overall, this hotel delivers a satisfactory three-star experience with particular strengths in breakfast quality and cleanliness, aligning well with its price point and guests’ expectations.
Business
Nestled in an industrial area and surrounded by a business park, it serves as a strategic location for those working in the nearby offices and industrial zones. The hotel ensures a productive and hassle-free stay with efficient check-in processes, dedicated staff and services that support professional needs.
Although there are mentions of other parts of Lisbon being more attractive for leisure, its utility for business purposes can't be understated. Many guests highlight the practical amenities and the hotel's efficacy in making business trips smoother. Despite some minor issues like air conditioning variability, the overall sentiment underscores its effectiveness as a business-friendly hotel.
In summary, Holiday Inn Express Lisbon Alfragide is highly recommended for business travelers seeking a reliable, efficient and practical accommodation option in Lisbon's industrial and business-focused areas.
Accessible
The hotel's accessibility extends beyond its location. Rooms feature satisfactory accessibility and guests can enjoy level entrances, making navigation easier. Additionally, electric vehicle charging solutions are affordably available, adding to the convenience for those traveling by car. The presence of ample parking without hassle further enhances the accessibility for motorists.
While the surroundings can have high traffic noise, the overall environment inside the hotel is calm and comfortable. However, those sensitive to noise may need to keep windows closed at night. Despite a few instances of tight parking and occasional queues at reception, the hotel delivers on ease of access, offering a blend of comfort and practicality for all guests.
No, Holiday Inn Express Lisbon Alfragide by IHG doesn't have any pool.
No, a spa isn't available at Holiday Inn Express Lisbon Alfragide by IHG.
No, Holiday Inn Express Lisbon Alfragide by IHG doesn't allow dogs.
Yes, parking facilities are available at Holiday Inn Express Lisbon Alfragide by IHG.
No, Holiday Inn Express Lisbon Alfragide by IHG doesn't have a gym.
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