Class Hotel Alfenas
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Summary of reviewsClass Hotel Alfenas consistently receives high praise for its excellent location. Conveniently situated close to the city center, it offers easy access to restaurants, bars and the highway, ideal for those visiting neighboring cities or handling tasks in Alfenas. Guests note the hotel's proximity to Alfenas University and appreciate its peaceful ambiance and ample on-site parking. Despite being a bit far from the main bus station and city heart, it remains a favored choice due to its quiet surroundings, cozy rooms and well-served breakfast.
Breakfast at Class Hotel Alfenas is widely appreciated for its extensive variety, including fruits, juices, breads and more. Guests consistently praise its quality, cleanliness and the attentive staff that ensures a fresh and satisfying meal. Although some suggest expanding the variety and improving restocking during peak times, the breakfast experience is largely seen as excellent and a highlight of the stay.
Dinner offerings at the hotel are commended for their taste and fair pricing with guests enjoying the simple yet excellent dishes. While meal preparation can be slow and dinner options limited, the quality of food is satisfying, making the dining experience overall enjoyable.
Rooms at Class Hotel Alfenas present a mixed experience. Many guests find them clean, spacious and comfortable with good facilities. However, some rooms require renovations with issues like weak fans, noise and maintenance problems being noted. Despite these issues, the hotel staff is frequently praised for their attentiveness, contributing to a generally pleasant stay.
Cleanliness at the hotel garners varied reviews. Many guests find their rooms clean and well-maintained, but several others report issues like dirty bathrooms and unkept common areas. Structural maintenance also seems to need more attention, though some rooms receive positive remarks when properly attended to.
The staff at Class Hotel Alfenas stands out for their professionalism, friendliness and efficiency. Reception staff, in particular, receive commendations for their kindness and efficiency, though some reviews suggest improved training for handling guest inquiries. Overall, the courteous and helpful staff significantly enhance the guest experience.
Wifi at the hotel is noted for its uneven quality. While reliable in the lobby, room connections are often slow and unstable. This recurring issue is acknowledged in communal areas, though some guests report good connectivity in specific spots.
The hotel's gym is functional but in need of improvements. Guests find it small but complementary to other amenities like the pool and sauna. However, reports of broken and outdated equipment suggest that better maintenance and cleanliness are required.
Parking facilities are appreciated for convenience, though the small and often congested parking area can be challenging, particularly for larger vehicles. Despite these issues, the availability of free parking is a valuable amenity.
Class Hotel Alfenas proves to be an excellent family-friendly option with amenities like a pet-friendly policy, convenient location, popular breakfast and recreational facilities catering well to families. The positive disposition towards pets and the accommodating environment for children make it a preferred choice for families.
The beds at the hotel receive mixed reviews with many guests appreciating their comfort and size. However, there are mentions of poor-quality mattresses and issues with pillows, indicating room for improvement in this area.
For business travelers, Class Hotel Alfenas is suitable, offering professional and well-maintained facilities. Despite minor communication challenges at reception, the hotel meets the needs of business guests effectively with a good setup and proximity to business locations.
Overall, Class Hotel Alfenas succeeds in offering a pleasant stay, particularly due to its convenient location, quality breakfast and attentive service. While there are areas for improvement, such as room maintenance and wifi stability, many guests find the overall experience satisfactory and enjoyable.
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Breakfast at Class Hotel Alfenas is widely appreciated for its extensive variety, including fruits, juices, breads and more. Guests consistently praise its quality, cleanliness and the attentive staff that ensures a fresh and satisfying meal. Although some suggest expanding the variety and improving restocking during peak times, the breakfast experience is largely seen as excellent and a highlight of the stay.
Dinner offerings at the hotel are commended for their taste and fair pricing with guests enjoying the simple yet excellent dishes. While meal preparation can be slow and dinner options limited, the quality of food is satisfying, making the dining experience overall enjoyable.
Rooms at Class Hotel Alfenas present a mixed experience. Many guests find them clean, spacious and comfortable with good facilities. However, some rooms require renovations with issues like weak fans, noise and maintenance problems being noted. Despite these issues, the hotel staff is frequently praised for their attentiveness, contributing to a generally pleasant stay.
Cleanliness at the hotel garners varied reviews. Many guests find their rooms clean and well-maintained, but several others report issues like dirty bathrooms and unkept common areas. Structural maintenance also seems to need more attention, though some rooms receive positive remarks when properly attended to.
The staff at Class Hotel Alfenas stands out for their professionalism, friendliness and efficiency. Reception staff, in particular, receive commendations for their kindness and efficiency, though some reviews suggest improved training for handling guest inquiries. Overall, the courteous and helpful staff significantly enhance the guest experience.
Wifi at the hotel is noted for its uneven quality. While reliable in the lobby, room connections are often slow and unstable. This recurring issue is acknowledged in communal areas, though some guests report good connectivity in specific spots.
The hotel's gym is functional but in need of improvements. Guests find it small but complementary to other amenities like the pool and sauna. However, reports of broken and outdated equipment suggest that better maintenance and cleanliness are required.
Parking facilities are appreciated for convenience, though the small and often congested parking area can be challenging, particularly for larger vehicles. Despite these issues, the availability of free parking is a valuable amenity.
Class Hotel Alfenas proves to be an excellent family-friendly option with amenities like a pet-friendly policy, convenient location, popular breakfast and recreational facilities catering well to families. The positive disposition towards pets and the accommodating environment for children make it a preferred choice for families.
The beds at the hotel receive mixed reviews with many guests appreciating their comfort and size. However, there are mentions of poor-quality mattresses and issues with pillows, indicating room for improvement in this area.
For business travelers, Class Hotel Alfenas is suitable, offering professional and well-maintained facilities. Despite minor communication challenges at reception, the hotel meets the needs of business guests effectively with a good setup and proximity to business locations.
Overall, Class Hotel Alfenas succeeds in offering a pleasant stay, particularly due to its convenient location, quality breakfast and attentive service. While there are areas for improvement, such as room maintenance and wifi stability, many guests find the overall experience satisfactory and enjoyable.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Class Hotel Alfenas is consistently praised for its excellent location. Nestled conveniently close to the city center, the hotel is regarded as providing easy access to restaurants, bars and the highway, making it ideal for those visiting neighboring cities or enjoying local amenities. Guests appreciate the proximity to Alfenas University and the ease of solving tasks in the area, alongside the peaceful ambiance of its placement at the city's entrance. The ample on-site parking adds a layer of convenience, further augmented by the helpful and attentive staff.
However, some reviews indicate the hotel is a bit far from the main bus station and the heart of the city. Despite this, the advantageous location and good cost-benefit ratio make it a solid choice for travelers. The quiet surroundings, modern and cozy room installations and a well-served breakfast contribute to a positive guest experience.
Class Hotel Alfenas has garnered a range of opinions on its breakfast offerings. The majority of guests praise the breakfast, describing it as excellent, very good and offering a wide variety of options. Many appreciate the diverse selection of fruits, juices, breads, cereals and even detox juices, highlighting the delightful coffee and the comprehensive array of items available.
Guests consistently note the cleanliness and quality with some even mentioning a fast replenishment of items, ensuring a fresh and satisfying meal. Others highlight the breakfast as a standout feature of their stay, noting its role in enhancing their overall experience.
However, there are a few areas where improvements are suggested. Some guests felt the variety could be expanded and there were occasional issues with restocking items and managing the volume of guests. Despite a small number of criticisms regarding specific elements like spoiled cheese and flies, the general consensus is positive with many finding the breakfast satisfactory and in line with the hotel’s cost-benefit balance.
Overall, the breakfast at Class Hotel Alfenas is widely appreciated for its variety and quality, making it a notable aspect of staying at the hotel.
Class Hotel Alfenas offers a commendable dining experience, particularly praised for its tasty, well-served meals at fair prices. Guests appreciate the good variety of food available, especially for breakfast and find the restaurant to be a good place for dinner with simple yet excellent dishes. However, the dining service has room for improvement; several guests noted slow meal preparation and limited dinner options. The restaurant ambiance could also benefit from some updates and better ventilation to eliminate kitchen grease odors. Despite these drawbacks, the overall consensus is that the food quality is satisfying and offers good value for money, complementing the hotel's comfortable and clean accommodations.
Class Hotel Alfenas offers a mixed experience with its rooms, which range from very clean, spacious and comfortable to requiring urgent renovations. Many guests appreciated the hotel's excellent location, convenient room facilities and professional cleaning services. The rooms are generally described as spacious, airy and equipped with air conditioning or fans, although some found the fans to be weak and in need of replacement.
Several reviews pointed out the need for maintenance, specifically mentioning bathroom doors that don’t close properly, ceilings with water stains and a recurring musty smell. Instances of noise from neighboring rooms or the nearby parking lot were also noted, which may disrupt an otherwise comfortable stay.
The cleanliness of the rooms seems to vary significantly with some guests praising the clean and well-maintained spaces while others reported encountering cockroaches, spider webs and unpleasant odors. Additionally, the hotel staff received positive remarks for their attentiveness, though some guests experienced lapses in room servicing, such as missing towels or unfulfilled guest requests.
Overall, while the hotel provides good value and a pleasant stay for many, it’s clear that some rooms fall short of expectations, particularly due to noise issues and needed maintenance. If these aspects are addressed, guests could enjoy a more consistent and comfortable experience.
Class Hotel Alfenas has received mixed feedback regarding its beds with a significant number of guests praising the comfort and size. The beds are often highlighted as being very comfortable with several mentions of big and spacious beds that enhance the overall experience. Clean rooms further complement the good quality beds, adding to the positive aspects of a stay here.
However, some guests have noted concerns about the quality and condition of the mattresses, describing them as noisy, not firm enough or in poor condition. There are also mentions of outdated mattresses that need replacement. Moreover, issues such as unpleasant smells from blankets and a lack of variety in pillow options have been pointed out with some guests finding the pillows too high or too low.
In some instances, the availability of cots and beds was an issue, indicating a need for better accommodation planning. Despite these critiques, the comfort of the beds and their spaciousness were repeatedly acknowledged by those staying at the hotel.
Class Hotel Alfenas offers a mixed bag when it comes to cleanliness, according to recent guest reviews. Several guests praised the overall cleanliness, noting that the rooms were generally clean, tidy and well-maintained. Positive mentions highlighted white and scented linens and efficient cleaning staff. Some reviews emphasized that everything was organized, adding a sense of comfort to their stay.
However, there are notable concerns that the hotel needs to address. Complaints included dirty bathrooms with visible grime, mold on tiles, foul-smelling blankets and even dead mosquitoes on the walls. Negligence in common areas and hallways was frequently cited with dirt, plaster and wires found scattered around. Problems didn't stop at general cleaning; structural issues like broken items, stained walls and unkept pools were also a recurring theme.
The hotel's cleaning could certainly use a more meticulous approach. Issues with room service, such as a lack of prompt housekeeping and missing essentials like soap and clean towels, were often mentioned. Despite these problems, some reviews did mention that when rooms were attended to, they were quite clean and satisfactory. Overall, potential visitors might find clean and comfortable rooms but should be prepared for inconsistencies in cleanliness and maintenance across different areas of the hotel.
Class Hotel Alfenas stands out for its high level of customer service, as reflected in rave guest reviews emphasizing the professionalism, friendliness and efficiency of the staff. Visitors frequently praised the attentive and polite staff, highlighting their willingness to help and their customer-centric approach. The reception team, in particular, garnered commendations for their kindness and efficiency, though there were notes suggesting that more training on responding to guest inquiries could be beneficial.
Guests appreciated the clean and comfortable rooms, contributing to a positive stay overall. Many reviews also mentioned the excellent breakfast, which, coupled with great service, adds to the overall pleasant experience at the hotel. The hotel's staff, known for being courteous and friendly, seems to consistently provide good to excellent service, making the stay enjoyable for many guests. However, some reviews pointed out occasional slow service and suggested improvements, ensuring an even better guest experience.
Guests at Class Hotel Alfenas had mixed experiences with the hotel's wifi. While the wifi in the lobby was reported to be fast and reliable, the connection in the rooms was notably poorer in quality. Many guests highlighted the slow speed of the internet, sometimes even finding their mobile data to be faster. The wifi connection was frequently described as unstable with some guests noting that it dropped intermittently or didn't work well at all. This seems to be a recurring issue, as there were several notices in communal areas about ongoing wifi problems. Despite these challenges, there were a few mentions of good wifi in specific areas, providing some hope that improvements might be on the horizon.
The gym at Class Hotel Alfenas garners mixed feedback from guests. On the positive side, it is small but functional and complements other amenities such as the pool and sauna, which are appreciated by guests. However, there are numerous reports of the gym's condition being less than ideal. Several reviews highlight that much of the equipment is broken or outdated with specific mentions of the elliptical and exercise bike being non-functional. The gym is also noted for needing better maintenance and cleanliness. While the gym serves its basic purpose, its current state requires significant improvements and more thorough upkeep.
Class Hotel Alfenas provides a variety of parking options for its guests, including free on-site parking and street parking alternatives. Many guests appreciated the availability of parking and found it to be straightforward and convenient. The hotel does offer free parking, which is a noteworthy amenity with some mentioning that it was included with their stay.
However, there are several areas where the parking facilities could see improvement. Guests noted that the parking area is small and tends to get congested, making it challenging for those with larger vehicles. The outdoor parking lot, while available, sometimes faced maintenance issues and could be cleaner. The tight and sometimes confusing layout was also mentioned, suggesting that navigation within the parking area could be difficult.
Overall, while the parking facilities at Class Hotel Alfenas generally meet guests' expectations, there are opportunities for enhancement to ensure a more seamless experience.
Class Hotel Alfenas stands out as an excellent choice for families looking for a welcoming and enjoyable stay. Its pet-friendly policy allows guests to bring their dogs, creating a comfortable atmosphere for the whole family, including four-legged members. The location is convenient, offering easy access to local bars, a pharmacy, a gas station and banks, ensuring that all essential services are within reach.
What truly sets this hotel apart is its family-centered environment. Numerous reviews highlight the family-friendly accommodations and the focus on family-oriented services. Guests frequently mention that the children loved the facilities, which indicates that the hotel is well-suited for younger visitors. The staff is described as family-focused, enhancing the overall experience for guests traveling with kids.
The hotel provides a breakfast that is repeatedly praised by guests, contributing to a great start to each day. The pool and common areas are additional features that make it a preferred destination for families seeking to relax and enjoy their time together. Whether it's a group of several families or a simple family trip, Class Hotel Alfenas appears to be an ideal setting where families can feel at home and enjoy their stay to the fullest.
Class Hotel Alfenas stands out as a top choice for business travelers due to its robust business-centric offerings. The facilities and services are particularly tailored to meet the needs of professionals with a professional team providing generally excellent service. Guests appreciated the flat setup and well-maintained business amenities, highlighting the business center as a key feature. The hotel is repeatedly commended for being comfortable and meeting the requirements of business trips, making it suitable for business-oriented activities and events.
Despite a few challenges in communication with the reception and some others noting the expense, the consensus is that the hotel is generally good for business purposes. Its proximity to business locations further adds to its appeal, making it a practical option for those traveling for work. Overall, Class Hotel Alfenas is deemed adequate, professional and well-equipped for business travelers.
Class Hotel Alfenas is highly regarded for its pet-friendly policies and amenities. The hotel openly accepts pets, making it a haven for travelers with dogs. Guests frequently note the very dog-friendly atmosphere and the exceptional services tailored to accommodate canine companions. клиентs appreciate the hotel's willingness to welcome pets, further underscoring its reputation as a pet-friendly establishment. Whether traveling with a pet or planning a trip that includes furry family members, Class Hotel Alfenas stands out as a great choice for accommodating pets comfortably.
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Location
However, some reviews indicate the hotel is a bit far from the main bus station and the heart of the city. Despite this, the advantageous location and good cost-benefit ratio make it a solid choice for travelers. The quiet surroundings, modern and cozy room installations and a well-served breakfast contribute to a positive guest experience.
Breakfast
Guests consistently note the cleanliness and quality with some even mentioning a fast replenishment of items, ensuring a fresh and satisfying meal. Others highlight the breakfast as a standout feature of their stay, noting its role in enhancing their overall experience.
However, there are a few areas where improvements are suggested. Some guests felt the variety could be expanded and there were occasional issues with restocking items and managing the volume of guests. Despite a small number of criticisms regarding specific elements like spoiled cheese and flies, the general consensus is positive with many finding the breakfast satisfactory and in line with the hotel’s cost-benefit balance.
Overall, the breakfast at Class Hotel Alfenas is widely appreciated for its variety and quality, making it a notable aspect of staying at the hotel.
Dinner
Rooms
Several reviews pointed out the need for maintenance, specifically mentioning bathroom doors that don’t close properly, ceilings with water stains and a recurring musty smell. Instances of noise from neighboring rooms or the nearby parking lot were also noted, which may disrupt an otherwise comfortable stay.
The cleanliness of the rooms seems to vary significantly with some guests praising the clean and well-maintained spaces while others reported encountering cockroaches, spider webs and unpleasant odors. Additionally, the hotel staff received positive remarks for their attentiveness, though some guests experienced lapses in room servicing, such as missing towels or unfulfilled guest requests.
Overall, while the hotel provides good value and a pleasant stay for many, it’s clear that some rooms fall short of expectations, particularly due to noise issues and needed maintenance. If these aspects are addressed, guests could enjoy a more consistent and comfortable experience.
Beds
However, some guests have noted concerns about the quality and condition of the mattresses, describing them as noisy, not firm enough or in poor condition. There are also mentions of outdated mattresses that need replacement. Moreover, issues such as unpleasant smells from blankets and a lack of variety in pillow options have been pointed out with some guests finding the pillows too high or too low.
In some instances, the availability of cots and beds was an issue, indicating a need for better accommodation planning. Despite these critiques, the comfort of the beds and their spaciousness were repeatedly acknowledged by those staying at the hotel.
Cleanliness
However, there are notable concerns that the hotel needs to address. Complaints included dirty bathrooms with visible grime, mold on tiles, foul-smelling blankets and even dead mosquitoes on the walls. Negligence in common areas and hallways was frequently cited with dirt, plaster and wires found scattered around. Problems didn't stop at general cleaning; structural issues like broken items, stained walls and unkept pools were also a recurring theme.
The hotel's cleaning could certainly use a more meticulous approach. Issues with room service, such as a lack of prompt housekeeping and missing essentials like soap and clean towels, were often mentioned. Despite these problems, some reviews did mention that when rooms were attended to, they were quite clean and satisfactory. Overall, potential visitors might find clean and comfortable rooms but should be prepared for inconsistencies in cleanliness and maintenance across different areas of the hotel.
Staff
Guests appreciated the clean and comfortable rooms, contributing to a positive stay overall. Many reviews also mentioned the excellent breakfast, which, coupled with great service, adds to the overall pleasant experience at the hotel. The hotel's staff, known for being courteous and friendly, seems to consistently provide good to excellent service, making the stay enjoyable for many guests. However, some reviews pointed out occasional slow service and suggested improvements, ensuring an even better guest experience.
Wi-Fi
Gym
Parking
However, there are several areas where the parking facilities could see improvement. Guests noted that the parking area is small and tends to get congested, making it challenging for those with larger vehicles. The outdoor parking lot, while available, sometimes faced maintenance issues and could be cleaner. The tight and sometimes confusing layout was also mentioned, suggesting that navigation within the parking area could be difficult.
Overall, while the parking facilities at Class Hotel Alfenas generally meet guests' expectations, there are opportunities for enhancement to ensure a more seamless experience.
Family
What truly sets this hotel apart is its family-centered environment. Numerous reviews highlight the family-friendly accommodations and the focus on family-oriented services. Guests frequently mention that the children loved the facilities, which indicates that the hotel is well-suited for younger visitors. The staff is described as family-focused, enhancing the overall experience for guests traveling with kids.
The hotel provides a breakfast that is repeatedly praised by guests, contributing to a great start to each day. The pool and common areas are additional features that make it a preferred destination for families seeking to relax and enjoy their time together. Whether it's a group of several families or a simple family trip, Class Hotel Alfenas appears to be an ideal setting where families can feel at home and enjoy their stay to the fullest.
Business
Despite a few challenges in communication with the reception and some others noting the expense, the consensus is that the hotel is generally good for business purposes. Its proximity to business locations further adds to its appeal, making it a practical option for those traveling for work. Overall, Class Hotel Alfenas is deemed adequate, professional and well-equipped for business travelers.
Dog Friendly
Yes, Class Hotel Alfenas has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Class Hotel Alfenas.
Yes, Class Hotel Alfenas welcomes dogs.
Yes, parking facilities are available at Class Hotel Alfenas.
Yes, Class Hotel Alfenas has a gym.
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