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Summary of reviewsCourtyard Alexandria Old Town/Southwest receives generally positive reviews, particularly for its strategic location, cleanliness, and staff service. The hotel is situated in a prime area, offering convenient access to transportation options such as the DC Metro and nearby attractions like National Harbor, shopping malls, and restaurants. Guests appreciate the ease of exploring Washington, D.C., and the ample parking available contributes to a hassle-free experience.
While breakfast receives mixed reviews, guests commend the friendly staff for enhancing their mornings, although there's room for improvement in the variety and pricing of food options. The included breakfast is appreciated by some, but clearer communication about the offerings could enhance guest satisfaction.
The rooms are well-received for their spaciousness, nice decor, and overall cleanliness. Comfortable beds and well-maintained bathrooms add to a restful stay, supported by accommodating staff. While some guests note minor issues such as missing amenities or occasional peculiar smells, the majority find the rooms pleasant and quiet despite proximity to I-95.
Cleanliness is consistently highlighted, with guests noting the tidy state of the rooms and facilities. The hotel's well-kept appearance and welcoming ambiance contribute to a comfortable environment. Minor areas, such as lounge chairs and shower cleanliness, could benefit from more attention, but overall, the commitment to cleanliness is evident.
The staff is frequently praised for their friendliness and efficiency, enhancing the overall guest experience. Guests appreciate their helpful and accommodating nature, with exceptional service noted from the front desk personnel, especially during late shifts. While there are occasional reports of unfriendly interactions, the majority of feedback highlights a supportive and attentive team dedicated to providing a pleasant stay.
Overall, Courtyard Alexandria Old Town/Southwest delivers a comfortable and welcoming experience, with excellent staff service and a convenient location, though some areas could benefit from minor improvements. Show more
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Hotel with Parking
This hotel offers parking and is located near Old Town. It provides comfortable accommodations and convenient access to nearby attractions and amenities.
Hotel with Gym
This hotel provides fitness center facilities for its guests.
3-Star Hotel
This hotel offers comfortable rooms and a convenient location near Old Town Alexandria. Guests appreciate the on-site amenities, including a fitness center and bistro. Its proximity to the Eisenhower Avenue Metro station makes it easy to explore the surrounding area.
Accessible Hotel
Room Types
King RoomThis room features cable TV and a work desk.
Please note the Breakfast Included rate includes breakfast for 1 guest. Additional charges apply for further guests.
Queen Room with Two Queen BedsThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Penthouse King Guest RoomThis air-conditioned suite includes a flat-screen TV with cable channels and a private bathroom.
King Room with Transfer Shower - Mobility and Hearing AccessibleThe spacious double room provides air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit offers 1 bed.
King Room with Roll-in Shower - Mobility and Hearing AccessibleThe spacious double room offers air conditioning, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit has 1 bed.
King Room with Transfer Shower - Mobility and Hearing AccessibleThe spacious double room features air conditioning, a carpeted floor, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.
King Room with Roll-in Shower - Mobility and Hearing AccessibleThe spacious double room provides air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room offers heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Superior King RoomThe spacious double room offers air conditioning, a carpeted floor, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features heating and a flat-screen TV with cable channels. The unit offers 1 bed.
Guest Reviews
8.0
Very Good
Location
Courtyard Alexandria Old Town/Southwest offers a prime location that meets a variety of traveler needs. It is conveniently positioned within a short walking distance to the Yellow line station, providing easy access to transportation for those looking to explore further afield. The hotel's proximity to the DC Metro is particularly advantageous for visitors aiming to explore Washington, D.C. Additionally, guests appreciate the convenient access to National Harbor as well as nearby shopping malls and restaurants, making it an ideal choice for both leisure and business travelers. The location is consistently praised for its accessibility and the ample parking available, ensuring a hassle-free experience. Overall, the hotel’s strategic location complements the clean and welcoming atmosphere provided by the friendly staff.
Breakfast
The breakfast experience at Courtyard Alexandria Old Town/Southwest has garnered mixed reviews. Many guests appreciated the friendly and punctual staff who enhanced their mornings. Some guests enjoyed a good breakfast included with their stay, noting its quality. However, others found the cost of breakfast to be unreasonably high and were disappointed by the limited food and drink options available. Issues were reported related to the clarity of whether breakfast was complimentary, and some guests experienced incomplete offerings and frequent shortages of menu items. Overall, while the staff provides excellent service, the breakfast selection and pricing could be areas for improvement.
Rooms
The rooms at Courtyard Alexandria Old Town/Southwest receive generally positive feedback from guests. They are often praised for being spacious and nicely decorated, offering a comfortable setting for a restful stay. Cleanliness is consistently noted, with many guests highlighting the tidy state of both rooms and bathrooms. Beds are frequently described as comfortable, contributing to a pleasant sleeping experience. The bathrooms stand out for being excellent and well-maintained, and the showers are appreciated for their reliable hot water.
The staff is regularly commended for their friendliness and efficiency, enhancing the overall guest experience. Although most reviews speak highly of the room size, some guests find the rooms a bit smaller than expected. There are mixed feelings about the furnishings; some guests feel certain amenities such as microwaves are missing, while old furniture is also mentioned occasionally. Despite these minor drawbacks, moments of quietude near the bustling I-95 are appreciated.
A few negative remarks are peppered throughout, such as a peculiar mothball smell or instances of ants being found in the room. Reports of rooms not being cleaned during a stay are noted but are not the norm based on the majority of feedback. Overall, guests at the Courtyard Alexandria Old Town/Southwest can expect a comfortable stay with accommodating staff and well-kept facilities, albeit with minor areas for improvement.
Cleanliness
Courtyard Alexandria Old Town/Southwest generally receives favorable remarks for its cleanliness, with guests frequently noting that everything is clean and neat. The rooms and facilities are consistently clean and inviting, contributing to a pleasant atmosphere for guests. Many highlight the quiet and comfortable environment, emphasizing the hotel's suitability for restful stays. The hotel's appearance is well-kept, offering nice decor that complements its welcoming ambiance.
While the hotel is beginning to show signs of aging, it remains well-maintained, reinforcing its commitment to cleanliness. However, some minor areas such as lounge chair upholstery and shower cleanliness could benefit from more detailed attention. Despite this, guests frequently describe the facilities as clean and nice, underscoring an overall positive experience.
The staff is generally friendly, enhancing the stay with attentive service. Although there are diverse opinions on the staff's engagement levels, the majority of interactions are pleasant, contributing to the hotel's overall warm atmosphere. Alongside cleanliness, guests appreciate the good breakfast offerings, further enhancing the hotel's reputation for delivering a satisfactory and enjoyable stay.
Staff
The Courtyard Alexandria Old Town/Southwest garners positive feedback for its staff, often praised for their friendliness and efficiency. Many guests highlight the helpful and accommodating nature of the team, frequently describing them as respectful and kind. The front desk personnel, particularly those working late shifts, receive accolades for their exceptional service, with Katrina being singled out for her stellar assistance. While most experiences with the staff are positive, there are occasional remarks about unfriendly interactions and communication difficulties. Despite these few reports, the overall impression is one of a supportive and attentive staff committed to enhancing the guest experience.
No, Courtyard Alexandria Old Town/Southwest doesn't have any pool.
No, a spa isn't available at Courtyard Alexandria Old Town/Southwest.
No, Courtyard Alexandria Old Town/Southwest doesn't allow dogs.
Yes, parking facilities are available at Courtyard Alexandria Old Town/Southwest.
Yes, Courtyard Alexandria Old Town/Southwest has a gym.