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Summary of reviewsComfort Inn & Suites Alexandria West generally receives positive reviews from guests, particularly highlighting its convenient location, welcoming staff, and comfortable accommodations. The hotel is ideally situated near major highways and metro stations, making it an excellent choice for exploring Washington DC and Northern Virginia. Guests appreciate the safe, clean neighborhood, with easy access to shopping, dining, and cultural landmarks.
The complimentary breakfast is well-received, with a diverse array of options including scrambled eggs, sausages, waffles, and fruits, alongside a clean and consistently stocked dining area managed by attentive staff. While there are suggestions for more variety, the breakfast provides satisfactory value for guests.
Accommodations at the hotel are noted for their cleanliness and comfort, with many rooms being spacious and featuring useful amenities like microwaves and fridges. The beds receive widespread praise for their comfort, providing a restful night's sleep. The hotel's value, affordability, and serene environment, despite nearby traffic, are appreciated by guests.
The cleanliness of the property is frequently commended, with rooms and common areas maintaining a fresh and tidy appearance that contributes positively to guests' experiences. This, coupled with the friendliness and professionalism of the staff, ensures a memorable stay. Staff members are often praised for their exceptional service and welcoming demeanor, creating a positive atmosphere and addressing guest needs promptly.
Parking is convenient with ample spaces, free of charge, enhancing the ease of stay despite minor concerns about vehicle security. Though there are some disappointments about the pool being closed, guests generally find the overall amenities satisfactory.
The hotel accommodates families and pets, with suitable room arrangements for larger groups and a pet-friendly setup. However, clarity regarding pet policies and fees could be improved. Despite this, the hotel remains a popular choice for its competitive pricing and family-friendly offerings.
Overall, Comfort Inn & Suites Alexandria West stands out for its strategic location, cleanliness, and high service quality, offering a reliable and comfortable option for travelers appreciating affordability and convenience. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly.
Hotel with Swimming Pool
This Comfort Inn & Suites features a pool. Recent reviews highlight its excellent service and amenities.
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
standard pool
Pool surface size:540 ft2
Pool minimum depth:3 ft
Pool maximum depth:5 ft
Pool maximum length:30 ft
When is the pool open?Memorial Day weekend to Labor Day
Opening hours: Monday through Friday 2 pm to 10 pm; Saturday and Sunday 9 am to 10 pm
The pool also has:
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Answers last updated by Comfort Inn & Suites Alexandria West
This hotel offers parking. It provides comfortable accommodations and is located in the western part of Alexandria.
EV charging stations
Accessible Hotel
This hotel is included in a selection of accessible properties in Alexandria.
Hotel with EV Charging Stations
This hotel offers EV charging for guests. It provides a comfortable and convenient stay with essential amenities.
Hotel with Outdoor Pool
This hotel offers an outdoor pool and has received excellent guest reviews, indicating a satisfactory pool experience and good value for guests.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
SuiteThis suite has two rooms - a living room with TV and 1/2 bathroom and a bedroom with TV and full bathroom. The suite also features a mini refrigerator, microwave, coffee maker, hair dryer, iron with ironing board and an in-room safe for a fee.
Deluxe Double or Twin RoomThis room features a mini refrigerator, microwave, coffee maker, hair dryer, iron with ironing board and an in-room safe for a fee.
Queen RoomThis hearing-accessible room features a mini refrigerator, a microwave, coffee maker, hair dryer, iron with ironing board and in-room safe for a fee.
King RoomThis disability accessible room features a mini refrigerator, microwave, coffee maker, hair dryer, iron with ironing board and an in-room safe for a fee.
King SuiteThis suite has two rooms - one living room with a TV and half bathroom and a bedroom with a TV and a full bathroom. The suite also features a mini refrigerator, microwave, coffee maker, hair dryer, iron with ironing board and in-room safe for a fee.
King Corner Room - Non-SmokingThis double room is air-conditioned and has a TV with cable channels, a tea and coffee maker and a safe deposit box. The unit has 1 bed.
Efficiency Suite with One King Bed and One Queen Bed Upgrade - Accessible/Non-SmokingThe suite provides air conditioning, a tea and coffee maker, a safe deposit box, as well as a TV with cable channels.
Superior King Room - Non-SmokingA seating area with a TV, air conditioning and a tea and coffee maker are available in this spacious double room. The unit has 1 bed.
Superior Efficiency King Room - Non-SmokingThis double room features a tea and coffee maker and a TV. The unit has 1 bed.
King Room - Non Smoking/Pet FriendlyThe double room features a tea and coffee maker. The unit has 1 bed.
King Room with Roll-in-Shower - Accessible/Non SmokingThe double room offers air conditioning and a tea and coffee maker. The unit has 1 bed.
Guest Reviews
7.8
Good
Location
Nestled conveniently just off the highway, Comfort Inn & Suites Alexandria West offers a prime location for those looking to explore the vibrant Washington DC area and Northern Virginia's diverse attractions. Its strategic placement near major interstates provides seamless accessibility to downtown Alexandria, Old Town Alexandria, and the bustling heart of DC, making it an ideal spot for both leisure and business travelers. Guests can enjoy a hassle-free commute to famous cultural landmarks such as the George Washington Mount Vernon estate and The Waterfront. The proximity to several metro stations facilitates easy travel to the Washington Mall and beyond. The hotel's neighborhood is well-regarded for its safe, clean environment with a variety of shops, restaurants, and dining options nearby. While some have noted challenges in walking to the metro due to traffic, the ample parking and central location offer convenience for those with a vehicle. The friendly and attentive staff complement the clean facilities, providing a comfortable stay that many guests would choose again.
Breakfast
The breakfast experience at Comfort Inn & Suites Alexandria West is generally positive, with many guests appreciating the convenience and quality of the complimentary meal. Guests often note the variety offered, including staples like scrambled eggs, sausages, waffles, and an array of baked goods, cereals, and fruits. The breakfast is described as plentiful and satisfying, with some highlighting the changing daily options, though a few guests suggest adding more variety or alternative meat options. The breakfast area is consistently kept clean and well-stocked by attentive staff, adding to a comfortable dining experience. This commitment to cleanliness and continuous restocking enhances the overall impression of a well-managed morning service. While some reviews mention the breakfast to be just average, the value it provides remains undisputed. Moreover, small touches like breakfast-to-go bags and a waffle station earn the praise of travelers looking for convenience. Despite a few requests for more extensive options, many agree that the breakfast buffet at Comfort Inn & Suites Alexandria West hits the mark for a satisfying start to the day.
Rooms
Comfort Inn & Suites Alexandria West seems to offer a pleasant experience regarding its accommodation, as reflected in numerous guest reviews. Most guests report that the rooms are consistently clean and well-maintained, which appears to be a notable strength of this hotel. Many reviews highlight the rooms being comfortable and spacious, with some referring to newly remodeled interiors that enhance the experience. The beds are frequently praised for their comfort, contributing to a restful stay.
Guests also appreciate the cleanliness and the decor, noting the rooms as being tidy and accommodating, with amenities such as microwaves and fridges proving useful. The hotel’s value is often highlighted, with many mentioning room pricing as affordable. Furthermore, a significant number of guests express satisfaction with the rooms’ peacefulness and ability to offer a serene environment despite being close to traffic.
Additionally, the hotel staff have received accolades for their helpfulness and professionalism, which contributes to the overall positive experience. There are minor complaints about room size and occasional mismatches with booking expectations, but these are overshadowed by the positive aspects often noted by guests. Overall, Comfort Inn & Suites Alexandria West is frequently described as providing a clean, comfortable, and convenient lodging option that meets guests' expectations in terms of quality and affordability.
Beds
Comfort Inn & Suites Alexandria West seems to have left a generally positive impression on guests when it comes to their beds. Many visitors noted the beds as comfortable, with some describing them as very comfortable or fantastic. Positive remarks often focused on the supportive mattresses and soft pillows, contributing to a restful night's sleep. In particular, the king-size beds received favorable mentions for their comfort.
While the majority of the feedback was positive, a few guests experienced issues such as discomfort leading to backaches and some instances of cleanliness concerns with the bedding. Despite these isolated incidents, the overarching sentiment highlights comfort and satisfaction, making the beds a favorable part of the stay for most guests.
Cleanliness
Comfort Inn & Suites Alexandria West appears to impress guests predominantly with its cleanliness. The hotel is consistently described as very clean, with rooms and bathrooms maintaining a high level of tidiness. Many guests note the fresh and well-kept appearance of the property, from the rooms to common areas, which also benefits from thorough cleaning practices, particularly on high-touch surfaces. The refreshing smell upon entering the building adds to the positive first impressions.
Guests frequently highlight the combination of cleanliness with friendly and courteous staff, further enhancing their stay. The hotel's convenient location, close to major transport links and shopping, is often appreciated. The well-equipped room amenities, such as USB ports and plug sockets, contribute to the overall comfort and ease of stay. While the breakfast offerings are described as average, the comfortable and neat accommodations provide good value for money. Overall, Comfort Inn & Suites Alexandria West stands out as a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The Comfort Inn & Suites Alexandria West consistently receives glowing praise for its staff, making it a standout choice for travelers in search of exceptional service. Guests frequently highlight the respect, friendliness, and professionalism of the team, from the front desk to the kitchen staff. Many reviews commend specific employees, such as Michelle and Emily, for their welcoming demeanor and efficiency, while others note the exceptional service provided by the front desk team, ensuring smooth check-ins and accommodating guest needs.
Across various interactions, the staff are described as polite, helpful, and understanding, with many reviewers pointing out their willingness to handle concerns promptly and professionally. The positive atmosphere created by the staff is often as memorable as the amenities and breakfast offered. Whether it's the manager's exceptional service or the consistent friendliness encountered from check-in through to departure, the staff truly embody a commitment to guest satisfaction.
For any traveler considering a stay, the consistently positive remarks about the team at Comfort Inn & Suites Alexandria West offer assurance of a welcoming and enjoyable experience, characterized by responsive and courteous service.
Pool
The reviews of Comfort Inn & Suites Alexandria West frequently highlight the unavailability of the pool during their stays. While guests express anticipation and a desire for the outdoor pool to open, the consistent closure has been a notable point. Despite being featured as an amenity, the pool's closure has left some guests disappointed, suggesting that updated information regarding its accessibility would be beneficial.
Parking
Comfort Inn & Suites Alexandria West offers a notably convenient parking experience for guests, with a large, well-lit parking area that exceeds expectations. Free parking is a welcome perk included in the room price, relieving travelers of additional costs and ensuring a hassle-free stay. The hotel provides ample parking spaces, which are consistently available for guests, making it easy to come and go without the struggle of searching for a spot. Self-parking is efficiently managed on site, adding to the convenience. Though there are no entry points directly from the back parking area into the facility, the overall parking setup is generally favorable. However, some guests have raised concerns about vehicle security in the lot. Despite this, the generous parking offerings at Comfort Inn & Suites Alexandria West contribute positively to the overall guest experience.
Family
Comfort Inn & Suites Alexandria West offers a family-friendly atmosphere that accommodates both humans and pets, making it a convenient choice for those traveling with their furry friends. The hotel is situated in a location that proves advantageous for family trips to Washington, D.C., and is ideal for groups traveling together, featuring convenient conjoined rooms and adjoining rooms with two queen beds each, perfect for large families or groups like those with multiple grandchildren. While some found the room size a bit snug for a family of four, others appreciated the well-thought-out room arrangements suitable for blended family groups. The hotel's location also provides easy access for pet needs. Regular visitors frequently choose this hotel when they are in the area, enjoying its welcoming atmosphere and competitive pricing for families.
Dog Friendly
Guests at Comfort Inn & Suites Alexandria West appreciate the hotel's designation as pet-friendly, making it a suitable choice for travelers with dogs. Guests note that the hotel provides a convenient setup for those traveling with pets, although some reviews mention that only a few rooms accommodate pets, which is not clearly disclosed on the hotel’s website. Additionally, guests express concerns about the pet fee being somewhat higher compared to similar accommodations, and that such fees are not displayed upfront during the reservation process. Despite these drawbacks, visitors found the rooms clean and appreciated the attentive and commendable service from the hotel staff. The overall experience for dog owners at this hotel is positive, with the facility providing a much-needed option for pet-friendly stays in the area.
Yes, Comfort Inn & Suites Alexandria West has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Comfort Inn & Suites Alexandria West.
Yes, Comfort Inn & Suites Alexandria West welcomes dogs.
Yes, parking facilities are available at Comfort Inn & Suites Alexandria West.
No, Comfort Inn & Suites Alexandria West doesn't have a gym.