ibis Alençon

Alencon 48.43233600, 0.08865800 , 13 Place Poulet Malassis (Show on Map)
7.6
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe ibis Alençon hotel stands out for its excellent central location, right in the heart of Alençon. This prime position makes it convenient for guests to explore the historic district and the charming old town with easy access to the station, main square, restaurants, shops and local attractions. Despite being in the vibrant downtown area, the hotel maintains a calm and quiet environment and parking options nearby enhance the convenience for travelers.

Guests are particularly appreciative of the breakfast offered at the hotel. With a wide array of options, including gluten-free choices and hot dishes, the buffet is noted for being both plentiful and regularly replenished. The breakfast has been described as hearty and pleasant, complemented by the helpful and attentive staff in the dining area.

Rooms at the ibis Alençon are generally clean and neat, though they tend to be small, making them better suited for short stays. The basic amenities provided meet essential needs, although some aspects of the hotel, such as the bathrooms, feel a bit dated and in need of updates. Despite these minor drawbacks, the overall cleanliness and the friendly reception staff are positive points often mentioned by guests.

The staff at the ibis Alençon are consistently praised for their friendliness, helpfulness and professionalism. Guests highlight the team's attentiveness and willingness to assist with various requests, offering useful advice for local visits and ensuring a comfortable stay. This genuine hospitality contributes significantly to the overall pleasant experience at the hotel.

Finally, the beds at ibis Alençon receive largely favorable reviews. Most guests describe the beds as very comfortable, providing a restful night's sleep. There are occasional mentions of discomfort with some mattresses, but this does not overshadow the general satisfaction with the sleeping arrangements.

In summary, the ibis Alençon hotel offers a clean, centrally located and welcoming environment with a well-regarded breakfast and friendly staff, making it an excellent choice for both short-term stays and stopovers.
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Dog Friendly Hotel
This hotel is pet-friendly.

Accessible Hotel
This hotel is wheelchair accessible and features three rooms specifically adapted for people with reduced mobility. It provides a lift, wheelchair-accessible paths of travel, a wheelchair-accessible registration desk, and a step-free path to the entrance. Accessible parking and PMR bathrooms are also available.

3-Star Hotel
Located in the heart of the historic City of Dukes, this hotel provides comfortable rooms and is within walking distance of popular attractions. It is a good choice for both leisure and business travelers.

Hotel for Adults Only

Room Types
Standard Double Room This double room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 1 bed.

Guest Reviews
7.6
Good
Location
The ibis Alençon boasts an excellent, central location in the heart of Alençon, making it an ideal spot for travelers looking to explore the historic district and the nearby city's charming old town. The hotel is conveniently situated just a few meters from the city center and provides easy access to the station and the main square. Its prime location ensures guests can enjoy nearby restaurants, shops and a variety of local attractions. Parking is also a notable convenience with options available immediately outside the hotel, including secure 24-hour parking close by.

Despite being in the vibrant downtown area, the hotel manages to offer a calm and quiet environment. Guests consistently highlight the cleanliness of the rooms and the friendly staff, enhancing the overall stay experience. The ibis Alençon’s strategic positioning makes it a perfect stopover for those on longer journeys, providing a refreshing break in a pleasant town. Whether traveling for business or leisure, the hotel's central setting combined with modern comforts makes it a superb choice for any visit to Alençon.

Breakfast
Guests generally have positive things to say about the breakfast at ibis Alençon. Many highlight the breakfast as very good with a wide and varied selection that caters to all tastes, including gluten-free options. The buffet is frequently described as plentiful and regularly replenished with some noting the availability of hot dishes. The breakfast has been described as both very hearty and surprisingly pleasant. Staff also receive positive remarks for their helpfulness in the dining area.

Several reviews mention an abundant and complete breakfast and some guests were particularly pleased with the improvement in breakfast offerings over time. There is also a recurring theme of the breakfast being excellent and offering a good range of choices. However, a few guests felt that the breakfast was a bit pricey and one noted that it was basic but sufficient. Another commented on the space being unremarkable despite the quality of the food.

Overall, the breakfast at ibis Alençon is well-regarded for its variety, quality and the attentive service of the staff, making it a noteworthy aspect of the stay for many guests.

Rooms
The rooms at ibis Alençon present a mix of impressions among guests. While the accommodations have been described as generally clean and neat, the size of the rooms often comes up as small, which might be suitable for a short stay but not for those seeking more spacious lodgings. Some guests enjoyed very spacious and pleasant rooms, though this seems to be less common. The simplicity of the rooms is frequently mentioned with amenities that cover basic needs but do not extend to luxury.

The hotel itself appears to be in need of updating with some guests noting that it feels a bit old and tired and certain aspects like worn plaster on the walls and tatty bathrooms hint at overdue refurbishments. The bathrooms, specifically, were often criticized for their small size and lack of water pressure. Despite these downsides, the friendliness of the receptionist and the overall cleanliness have been positive highlights.

Parking in the city center where the hotel is located can be a challenge and the lack of a dedicated parking area further complicates access. While breakfast options are appreciated, especially the selection of breads, the breakfast room itself was described as sad.

In summary, ibis Alençon offers basic and clean accommodations, though guests should temper their expectations regarding room size and the updatedness of the estate, especially for anything beyond a brief stay.

Beds
The beds at ibis Alençon receive largely positive feedback from guests. Phrases such as very comfortable and good beds frequently appear, suggesting that most guests find the beds to meet or even exceed expectations. Comfortable bedding and good bedding further emphasize the overall positive experience with the hotel's sleeping arrangements. The rooms themselves are also described as comfortable, adding to the restful atmosphere. However, there are occasional mentions of the mattress being uncomfortable and the bed being too hard, indicating that experiences may vary. Overall, the consensus points to a good night's sleep being a key highlight for many visitors.

Cleanliness
The 'ibis Alençon' hotel receives commendations for its cleanliness and the professionalism of its staff. Guests consistently note that both the rooms and the establishment as a whole are clean with some describing them as spotless. Visitors appreciate the comfortable rooms and the quiet atmosphere, which adds to a restful stay. The staff is frequently praised for their friendliness and helpfulness, contributing to a warm and welcoming environment.

However, some areas require improvement. The bathrooms, in particular, are often mentioned as needing updates and refreshing with specific concerns about mould on the sealant and outdated fittings. Despite these issues, guests find the overall cleanliness satisfactory and recognize the hotel's good location and clean facilities. The breakfast service is also highlighted positively. Thus, while the hotel provides a clean and comfortable stay, upgrading the bathroom facilities could enhance the overall guest experience.

Staff
At ibis Alençon, visitors consistently commend the remarkable hospitality offered by the hotel staff. Guests frequently describe the team as very friendly, helpful and professional, creating a warm and inviting atmosphere from the moment they step in. Receptionists are noted for their exceptional friendliness and welcoming nature, even if they sometimes appear overworked.

Staff members are praised for their attentiveness and responsiveness to guest needs, including going the extra mile to prepare special accommodations for those with reduced mobility. This dedication to service is paired with a cheerful demeanor, contributing to the overall pleasant experience of staying at the hotel.

Several reviews highlight the staff's efficiency and their willingness to help with various requests, providing useful advice for local visits and ensuring that every aspect of the stay is comfortable. The balance of kindness and professionalism marks the team as both personable and reliable.

While some mention minor issues with staff tact, the overwhelming sentiment points to a team that is both attentive and genuinely happy to assist, making a lasting positive impression on guests. The friendly reception and accommodating nature set the tone for a delightful stay at this well-located budget hotel.


No, ibis Alençon doesn't have any pool.

No, a spa isn't available at ibis Alençon.

Yes, ibis Alençon welcomes dogs.

No, parking facilities aren't available at ibis Alençon.

No, ibis Alençon doesn't have a gym.

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