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Summary of reviewsJardines de La Santa, situated in the heart of Sierra Espuña, offers an idyllic retreat with its exceptional location. This former monastery is enveloped in nature, surrounded by lush vegetation, forested hills and stunning mountain views, creating a serene and picturesque environment for visitors seeking tranquility and a perfect starting point for hiking adventures.
Breakfast at the hotel receives generally positive feedback, praised for its quality and variety with fresh fruits, breads and coffee being highlights. The terrace enhances the experience, although a few guests feel the offerings could be more substantial for a four-star hotel.
The dinner options stand out with many guests commending the high quality and delicious regional flavors. The restaurant offers good value for money and the service staff are attentive and efficient. Some feedback suggests improvements in menu variety and ambiance, but overall, the dining experience is highly regarded.
Rooms at Jardines de La Santa are spacious, clean and comfortable, often exceeding expectations. Guests appreciate terraces or balconies with great views, though a few mention minor issues like outdated furniture. The general consensus is positive with rooms contributing significantly to the hotel's appeal.
Cleanliness is another strong point with most guests noting the spotless and well-maintained environment. While there are occasional inconsistencies in the cleaning service, the overall hygiene standards are commendable.
The staff are frequently praised for their friendliness, helpfulness and multilingual abilities, contributing to a welcoming atmosphere. Despite a few isolated complaints, the overall sentiment towards the staff is overwhelmingly positive, enhancing the hotel's relaxing and hospitable environment.
The wifi experience is mixed with some guests finding it satisfactory while others report connectivity issues. The pool area, though small, is well-maintained and offers a peaceful retreat with crystal-clear saltwater. The pool bar adds convenience, although operational issues are sometimes mentioned.
Jardines de La Santa caters well to families, offering spacious rooms and a child-friendly pool, providing a serene environment for quality family time. However, the lack of organized kids' entertainment may be a drawback for some.
Opinions on the beds vary with many finding them very comfortable while others cite issues like hardness or excessive softness. The four-star rating of the hotel receives mixed reviews with some guests feeling that enhancements in room cleanliness, maintenance and dining options are necessary to fully meet four-star standards.
Overall, Jardines de La Santa promises a serene escape with its beautiful surroundings, excellent dining, spacious rooms and a friendly, attentive staff, making it a commendable choice for visitors seeking tranquility and quality accommodations.
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