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Summary of reviewsComfort Inn & Suites Knoxville West is well-regarded for its exceptional location, providing easy access to dining options and nearby attractions like West Town Mall. The hotel's proximity to Interstate 40 and ample on-site parking make travel convenient for guests. Despite its central position, the facility maintains a quiet atmosphere, contributing to a welcoming stay complemented by attentive and friendly service.
The breakfast offerings at the hotel receive positive acclaim, with guests appreciating the fresh and delicious selection. The variety, including waffles, fruits, yogurt, and eggs, is comparable to well-rated hotel chains. The staff's effort to keep the breakfast area clean and well-stocked is a notable aspect, contributing to a favorable dining experience.
Room experiences at Comfort Inn & Suites Knoxville West are mixed, with many guests praising the spaciousness and cleanliness that make for a comfortable stay. However, some rooms suffer from unpleasant odors and outdated decor, with occasional noise disturbances from the nearby interstate. Updating furnishings and addressing odor issues could enhance the room experience further.
Cleanliness feedback is also mixed, with some guests finding certain areas clean and comfortable, while others report issues such as dated appearances and inadequate cleaning, especially in common areas. A deep cleaning and updates are suggested to improve conditions like soiled carpets and maintenance needs in bathrooms.
Overall, Comfort Inn & Suites Knoxville West is appreciated for its strategic location, welcoming service, and satisfying breakfast, although improvements in room condition and cleanliness could elevate guest satisfaction further.
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