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Summary of reviewsIntelier Airén receives high praise for its combination of excellent location, amenities and service, making it a top choice for many travelers. The hotel is strategically situated near picturesque parks and within walking distance of Plaza Espana, offering a serene and convenient base for exploring the city and cultural landmarks such as the Quijote route. The easy access to highways and ample free parking make it ideal for road trips. Guests appreciate the proximity to local bars, restaurants, supermarkets and the calm ambiance provided by the surrounding natural beauty.
The hotel’s breakfast is a standout feature, frequently lauded for its wide variety and high quality. Guests highlight the delicious options, from hot dishes to fresh pastries and juices, presented in a well-maintained and relaxing breakfast area. The breakfast is seen as excellent value for money and a perfect way to start the day.
Dining in the evenings is generally well-regarded, especially for its beautiful garden, courtyard and terrace settings. The food quality and presentation receive positive feedback along with the friendly and professional service staff. Although some reviews mention slow service and occasional lapses in menu variety and freshness, the overall dining experience is enhanced by the pleasant atmosphere and attentive staff.
Rooms at Intelier Airén are spacious, comfortable and clean with many featuring balconies offering lovely park views. The decor is modern and inviting, creating a tranquil environment for relaxation. While some minor issues such as outdated furniture and occasional noise disturbances are noted, the large, well-maintained rooms and effective sound insulation contribute to a largely positive guest experience.
Cleanliness across the hotel is highly praised with guests frequently describing the establishment as spotless and well-maintained. The high standards of housekeeping ensure rooms and public areas, including well-kept balconies, are fresh and comfortable. Minor cleanliness issues in some outdoor areas and the gym are infrequent and do not significantly detract from the overall impression.
The staff at Intelier Airén is a major highlight, consistently going above and beyond to provide exceptional service. Guests commend the friendly, polite and helpful nature of the reception and dining staff, making interactions warm and welcoming. Despite occasional lapses in health protocols, the personalized and attentive service creates a positive and accommodating atmosphere.
Wi-Fi at the hotel is generally reliable with strong signals in most rooms and parking areas. Some guests experience slow internet or weak signals in common areas, but overall the service meets the needs of most visitors.
The spa facilities are well-regarded for their relaxing atmosphere and well-maintained amenities, including a spectacular jacuzzi, indoor pool and sauna. Although some guests note minor concerns like the absence of a handrail for the pool, the spa area remains a valued part of the overall guest experience, particularly as access is included in the room cost.
The gym receives mixed reviews with guests noting outdated equipment and cleanliness issues. However, the access to gym facilities alongside the spa is appreciated by those seeking a comprehensive wellness experience.
The pool area is a favorite feature among guests, described as clean, spacious and relaxing with both indoor and outdoor options. While some mention overcrowding and broken loungers, the well-maintained environment and thoughtful layout, including a separate toddler section, are favored aspects of many stays.
Families find Intelier Airén exceptionally accommodating with amenities tailored to children, such as a dedicated play area and family-focused pool sections. The spacious rooms and attentive staff create a stress-free environment, making it an excellent choice for family vacations.
Overall, guests are impressed with the comfortable and spacious beds, ensuring a restful sleep with high-quality mattresses and bedding. The combination of large, plush beds and versatile arrangements meets varied preferences, contributing to a highly positive lodging experience at Intelier Airén. Show more
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Hotel with Outdoor Pool
Intelier Airén boasts an impressive outdoor pool that consistently receives high praise. The spacious pool area offers a serene and calming atmosphere and is often commended for being warm, clean, and beautifully maintained.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
Twin Room (1 - 2 Adults)This elegant, air-conditioned room features satellite TV, Wi-Fi access and a private bathroom with a hairdryer. 24-hour room service is also available.
Junior SuiteA seating area with a flat-screen TV, a desk, a terrace and a private bathroom are provided in this suite. The unit offers 1 bed.
Triple RoomThis elegant, air-conditioned room features satellite TV, Wi-Fi access and a private bathroom with a hairdryer. 24-hour room service is also available.
Triple Room (2 Adults + 1 Child)This elegant, air-conditioned room features satellite TV, Wi-Fi access and a private bathroom with a hairdryer. 24-hour room service is also available.
Double or Twin RoomFeaturing free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The twin/double room features air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV. The unit has 1 bed.
Large Twin RoomThe unit has 2 beds.
Guest Reviews
8.5
Very Good
Location
Intelier Airén boasts a fantastic location, making it easy to explore both the city and its beautiful surroundings. Situated opposite a picturesque park and within a ten-minute walk from Plaza Espana, the hotel provides a serene environment perfect for a peaceful stay. Although slightly on the outskirts, its location offers the convenience of easy access to local bars, restaurants and entertainment facilities, as well as the city center, which can be reached on foot or with a short drive.
The hotel's accessibility is remarkable, being close to a highway exit, which makes it ideally suited for road trip journeys and those passing through. Free, spacious parking adds to the ease of stay for visitors with vehicles. The proximity to Alces Park and the peaceful ambiance of the surroundings contribute to a relaxing experience.
For those interested in cultural routes, the hotel serves as a perfect base for exploring the windmills and the Quijote route. The combination of modern amenities with a touch of classic charm and well-kept facilities, including large, comfortable rooms with balconies, enhances the overall guest experience.
While it is a bit removed from the bustling city life, this location offers a tranquil retreat with all necessary amenities nearby, including supermarkets. The staff's attentiveness and the cleanliness of the property further elevate the quality of stay, making Intelier Airén a great choice for a relaxing and convenient visit.
Breakfast
Intelier Airén’s breakfast offerings have garnered praise for their quality and variety. Guests frequently commend the buffet for providing a wide range of delicious options, ensuring there is something for every palate. The breakfast area is described as clean and well-prepared with an impressive array of choices, from freshly made hot dishes to an abundance of pastries and fresh juices. Many reviews highlight the excellent quality and fantastic taste of the breakfast items, often using adjectives such as superb, fabulous and phenomenal.
Some guests noted that the breakfast includes freshly made dishes, providing a rich and satisfying start to the day. Additionally, the inclusion of breakfast in the room rates is seen as great value for money. Despite a few comments mentioning that some elements could be a bit uninspiring or basic, the overall sentiment is overwhelmingly positive.
The combination of variety, quality and excellent service contributes to a delightful breakfast experience at Intelier Airén, making it a standout aspect of many guests' stay. Whether one is enjoying a quiet moment in the relaxing breakfast area or indulging in the myriad of delicious options, it's clear that the breakfast at this hotel leaves a lasting impression.
Dinner
Intelier Airén has garnered diverse reviews about its dining experiences with many guests appreciating the beautiful and serene settings to enjoy their evening meals. The garden, courtyard and terrace settings were particularly praised, providing a delightful ambiance for dinner. Many guests found the food to be of good quality with some describing it as phenomenal, delicious and wonderfully presented.
The friendliness and professionalism of the restaurant staff were highlighted as a strong point, contributing to a pleasant dining experience. Guests also valued the option to dine outside, near the pool, enhancing their overall experience.
However, there were several areas that guests felt needed improvement. Some guests experienced slow service and were disappointed with the overall dining organization. A few guests reported that their expectations were not met regarding the menu options and the quality of the food. Issues such as menu items being unavailable and a lack of fresh, cooked-to-order breakfast options were noted. Additionally, there were occasional mentions of hygiene concerns and negative dining experiences.
Despite these mixed reviews, the restaurant's outdoor atmosphere and the staff's commitment to quality service made dining at Intelier Airén a largely positive experience for many visitors.
Rooms
The rooms at the Intelier Airén Hotel receive high praise for their spaciousness, comfort and cleanliness. Many visitors appreciate the large, well-equipped spaces, some even boasting balconies with beautiful park views. The rooms are noted for being very clean and fresh with comfortable beds that ensure a restful night's sleep. Bathrooms are also highlighted for being notably spacious and in great condition, some even featuring separate showers and bathtubs.
Several guests commend the décor and furnishing, describing the rooms as beautifully decorated and well-furnished. The lighting in the rooms is adequate and some rooms offer large outdoor spaces that contribute to a sense of tranquility. Sound insulation appears effective in many rooms.
However, there are mentions of areas needing updates and maintenance. Some rooms have outdated furniture and issues like non-working fridges, power outlets and safes were noted. Noise from neighboring rooms or the street was occasionally a problem and a few guests reported cleanliness issues and the presence of insects.
Despite these minor issues, the overall sentiment about the rooms at Intelier Airén is positive due to their ample size, comfort and cleanliness, making it a relaxing place to stay for most guests.
Beds
At Intelier Airén, guests are often delighted by the bed arrangements, noting the comfort and spaciousness as standout features. The beds are described as very large with many reviews highlighting king and queen sizes that offer a cozy and inviting atmosphere. The superior quality of the mattresses, along with excellent sheets and pillows, ensure a restful night's sleep. Many guests appreciate the incredible comfort of the beds, often mentioning their spacious and plush nature.
The bedding arrangement is tailored to various preferences with both double and wide beds adding versatility. It’s common to read remarks about the fantastic comfort and the cozy sense of the layout, making it easy to stretch out and relax. A number of reviews underline the excellent bed comfort and the unrivaled feeling of the mattresses.
However, some reviews do note quirks, like a few instances of soft or too-hard mattresses and occasionally noisy beds. Despite such minor inconsistencies, the overall feedback paints a picture of highly comfortable and spacious bed setups that contribute significantly to the overall positive experience at Intelier Airén.
Cleanliness
Intelier Airén receives high praise for its exemplary cleanliness. Guests consistently describe the establishment as spotless with rooms that are both clean and comfortable, often highlighting the modern decor. The accommodations, including bathrooms, are maintained to a high standard, lending a fresh and welcoming atmosphere to the stay. The thorough housekeeping ensures everything is well-cleaned and the service is complemented by new, clean sheets and towels.
Despite occasional minor oversights such as dirty outdoor areas and occasional noise, overall the hotel maintains an excellent standard of cleanliness. Public areas, like the gym, might need more attention, yet the general feedback suggests a well-kept environment. Guests also note the cleanliness and comfort of the rooms, some featuring balconies that are meticulously maintained. In conclusion, Intelier Airén impresses with its high attention to cleanliness and comfort, providing a reliable and refreshing lodging experience.
Staff
Intelier Airén has garnered widespread appreciation from guests for its exceptional staff, who consistently go above and beyond to ensure a pleasant stay. Guests commend the reception team for being polite, helpful and exceedingly friendly, making every interaction warm and welcoming. Both the waitstaff and dining service personnel are frequently highlighted for their fantastic, friendly demeanor and outstanding service, which contributes significantly to the overall dining experience.
Visitors appreciate the attentiveness and cooperative nature of the hotel employees with special mentions of their respectful, kind and courteous behavior. The personalized care and attention provided by the staff are noted as standout qualities, enhancing the guests' stay considerably.
Overall, the friendliness and helpfulness of the staff at Intelier Airén set a high standard, creating a welcoming and accommodating atmosphere that leaves a lasting impression on its guests. However, a few concerns were noted regarding occasional lapses in following health protocols and maintaining quiet in certain areas. Despite these minor issues, the exemplary service and attentive approach of the staff remain a prominent feature of the guest experience at Intelier Airén.
Wi-Fi
Guests of Intelier Airén had varied experiences with the hotel's Wi-Fi service. Many appreciated the strong and excellent wifi, particularly noting that rooms had good connectivity. The availability of wifi in both rooms and onsite parking areas was also commended. However, there were some who encountered issues, including slow internet and a weak signal in common areas. Despite the occasional negative feedback, the positive comments suggest that Intelier Airén generally provides a reliable and accessible wifi service for most guests.
Spa
The spa experience at Intelier Airén is generally well-regarded with guests frequently noting its positive attributes. The spa area itself is described as really nice and excellent, providing a welcoming atmosphere for relaxation. It's well-maintained, including a spectacular jacuzzi that stands out for many visitors. The facilities within the spa, including the indoor pool, sauna and gym, are often highlighted and guests appreciate that the use of these amenities is included in the room cost.
Visitors find it very good for spending a day indulging in the amenities and commend the wellness area for being very good overall. Despite its positive features, there are minor concerns noted by some, such as the absence of a handrail for the pool, which could pose a risk for elderly guests. Additionally, some reviews mention times when the wellness area was either not available or closed due to COVID. Nonetheless, the convenience of free access to the spa area and the inclusion of these services in the room price make it a valued aspect of the guest experience at Intelier Airén.
Gym
The gym at Intelier Airén has room for improvement according to guest reviews. While the availability and access to the gym are noted, its facilities are frequently mentioned as outdated and in need of updates. Some equipment, such as the stationary bike, was reported as non-functional. The gym space is described as small and potentially unsanitary with missing facilities being another concern. Despite these issues, the hotel does offer gym access in conjunction with its wonderful spa center, which might appeal to guests seeking a more comprehensive wellness experience.
Pool
Intelier Airén boasts multiple pool options, including a well-maintained, large outdoor pool and a heated indoor pool, both of which are highly appreciated by guests for their cleanliness and relaxing ambiance. The outdoor pool with its beautiful layout and green areas, is frequently praised as a fantastic spot for spending the day. Many guests highlight the pool’s size and the separate section for toddlers as significant positives. The pool area is generally described as neat with adequate sunbeds and a nice surrounding environment.
However, some reviews mentioned issues such as the pool being overcrowded at times and the lack of a proper towel service. There's also feedback on broken loungers and occasional noise due to early morning cleaning. The pool area could benefit from more sunbeds and umbrellas to improve comfort. Special events like weddings have caused partial closures, which guests found inconvenient. Despite these drawbacks, the pool remains a favorite feature for many visitors, often described as great, phenomenal and the best part of their stay.
Family
Intelier Airén is highly praised for its family-friendly environment, making it an ideal destination for those traveling with children. The hotel’s pool area is a particular highlight, featuring a separate section for kids and a playful atmosphere with sun beds and music designed to keep the younger guests entertained. Additionally, a dedicated children’s play area ensures that the little ones have plenty of activities to enjoy throughout their stay.
The accommodation at Intelier Airén is well-suited for families with spacious rooms that cater to various family sizes, from those with a baby to a family of five. Many reviews commend the hotel for being clean and comfortable with staff who extend a warm welcome to guests of all ages. Special attention is given to the needs of children, making the hotel a comfortable and stress-free environment for parents and children alike.
The hotel's garden includes a family area, enhancing the overall experience for those seeking a relaxing and enjoyable vacation. Entertainment options for children abound, contributing to a great family vacation experience. Ultimately, Intelier Airén stands out for its ability to provide a memorable stay for families, filled with ample activities and a welcoming atmosphere.
4 Star
Intelier Airén, a hotel often branded with four stars, has received mixed reviews from its guests. While some praise it as a beautiful establishment with a four-star look and feel, many others believe the hotel falls short of the standard expected from its rating. Frequent comments highlight that the service and facilities do not meet four-star expectations, suggesting that the hotel could benefit from improvements. Guests have noted that the accommodation is expensive for the level of service and amenities provided and some even suggest that the hotel is in need of a facelift. Overall, while Intelier Airén garners some positive reviews for its aesthetic appeal, the consensus indicates that it doesn't fully deliver on the four-star promise.
Business
Situated in an ideal location, 'Intelier Airén' stands out as a top choice for business travelers due to its excellent infrastructure and proximity to key business centers. The hotel offers a business-friendly environment with well-equipped meeting rooms and suitable conference facilities that ensure meetings proceed smoothly.
Guest reviews frequently praise the silent workspaces and reliable internet speed, crucial for work-related activities. The waived deposit adds further convenience, making the stay hassle-free. Intelier Airén's infrastructure supports both short business trips and extended stays, lending flexibility to different business needs.
With a convenient location for business travel and a blend of facilities tailored for professional use, this hotel is highly recommended for business engagements. Whether it's for individual work setups or larger meetings, Intelier Airén provides an environment that is efficient and conducive to productivity.
Accessible
Intelier Airén offers a mixed experience regarding accessibility for guests with disabilities. The hotel provides convenient and ample parking, coupled with nice ramps that facilitate movement. Facilities addressing accessibility issues are present, contributing to an environment that generally accommodates all guests. For those requiring a superior room, these are available at the same price, adding value for money. The hotel's location is easy to find, enhancing convenience for travelers. However, there are areas that fall short, including the absence of a handrail, lack of specific disabled parking and some poorly designed ramps. Some rooms and areas remain inaccessible, indicating room for improvement in fully accommodating guests with disabilities.
Outdoor Pool
Intelier Airén boasts an impressive outdoor pool that consistently receives high praise from its guests. The spacious pool area offers a serene and calming atmosphere, perfect for a relaxing dip. Many visitors commend the pool for being warm, clean and beautifully maintained. The outdoor garden pool, coupled with a large terrace that provides a splendid view, enhances the overall ambiance. Guests appreciate the calm and cozy setting, making it an ideal spot to unwind, particularly on hot afternoons. Though pool hours can occasionally be impacted by events such as weddings, the well-maintained facilities and quiet surroundings largely contribute to a positive experience. The summer months see increased usage of the pool, which is an integral part of the hotel's charm and appeal.
Romantic
Intelier Airén offers a romantic atmosphere perfect for couples seeking a retreat. Guests have highlighted its beautiful and quiet setting, making it an ideal spot for honeymoons or romantic getaways. The hotel stands out for its quiet romantic setup, featuring stunning views and opportunities for dinners under the stars. Visitors have appreciated the romantic garden setting, which enhances the overall experience of a romantic evening. While the stay is generally very romantic, it's worth noting that some visitors found a lack of specific romantic activities. Nonetheless, the general ambiance and location make it a charming destination for couples.
Yes, Intelier Airén has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Intelier Airén.
No, Intelier Airén doesn't allow dogs.
No, parking facilities aren't available at Intelier Airén.